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HP 6500 A Manual

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Page 151

5.Twist the orange cap to snap it off.
6.Using the colored shaped icons for help, slide the ink cartridge into the empty slot
until it clicks into place and is seated firmly in the slot.
CAUTION: Do not lift the latch handle on the print carriage to install the ink
cartridges. Doing so can resu lt in incorrectly seated ink cartridges and printing
problems. The latch must remain down in order to correctly install the ink
cartridges.
Make sure that you insert the ink cartridge into the slot that has the...

Page 152

Clean the sensor
NOTE:This procedure is only necessary when you see an error message relating
to the ink cartridges. For more in formation about error messages, see 
Errors.
Clean the sensor.
If the problem is not resolv ed, printing can continue, but  the ink system behavior might
change.
CAUTION: The cleaning procedure should take only a few minutes. Make sure that
the ink cartridges are reinstalled in the product when instructed. Leaving them outside
of the product for an extended period of time can...

Page 153

4.Locate the sensor inside the product.
The sensor is a square, black plastic part slig htly larger than a pencil eraser, just to
the left of the print carriage.
5. Wipe the sensor with a dry swab or lint-free cloth.
6. Close the ink cartridge access door, and check if the error message has been
resolved.
7. If you still receive the error message, turn the product off, and then on again.
Clean the sensor windows on the ink cartridges
Clean the window on all of the ink cartridges.
If the problem is not...

Page 154

The print carriage moves to the center of the product.
NOTE:Wait until the print carriage stops moving before proceeding.
4.Remove all of the ink cartridges and place them on a piece of paper with the ink
openings pointing up.
To remove the ink cartridges
a. Press the tab on the ink cartridge to release it, and then remove it from the slot.
b . Place the ink cartridge on a sheet of paper with the ink opening pointing up.
c. Repeat steps a and b for each ink cartridge.
5. For each ink cartridge, wipe the...

Page 155

6.Install each ink cartridge in its slot. Press it down until the tab snaps into place.
Match the color and icon on each ink cartridge label to the color and icon on the slot
for that ink cartridge.
7.Close the ink cartridge access door, and check if the error has been resolved.
8. If you still receive the error message, turn the product off, and then on again.
Advanced printhead maintenance
If you are experiencing problems with printing, you might have a problem with the
printhead. You should perform...

Page 156

3.In the  Print Settings  area, click Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from the Print Properties  dialog
box. In the  Print Properties  dialog box, click the  Features tab, and then click
Printer Services .
The Printer Toolbox  appears.
4. Click the  Device Services  tab.
5. Click  Clean Printhead .
6. Follow the prompts until you are satisfied with the quality of the output, and then click
Done .
There are two stages of cleaning. Each stage lasts about two minutes, uses one...

Page 157

3.In the  Print Settings  area, click Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from the Print Properties  dialog
box. In the  Print Properties  dialog box, click the  Features tab, and then click
Printer Services .
The Printer Toolbox  appears.
4. Click the  Device Services  tab.
5. Click  Align the Printer .
The product prints a test page, aligns the printhead, and calibrates the printer.
Recycle or discard the page.
To align the printer from the embedded Web server
1. Load letter,...

Page 158

NOTE:If you turn off the memory chips ability to collect the products usage
information, you can still continue to use the cartridge in the HP product.
Print and evaluate a print quality report
Print quality problems can have many causes: software settings, a poor image file, or the
printing system itself. If you are unhappy with  the quality of your prints, a Print Quality
Diagnostic page can help you determine if the printing system is working properly.
This section includes the following topics:
•
To...

Page 159

To evaluate the Print Quality Diagnostic Page
This section includes the following topics:
•
Ink Levels
•
Good color bars
•
Ragged, irregularly streaked, or faded bars
•
Regular white streaks in the bars
•
Bar colors are not uniform
•
Large Black Font Text
•
Alignment Patters
Ink Levels
▲ Look at the Ink Level number in Line 21. If any of the bar level indicators are low, you
may need to replace that ink cartridge.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When...

Page 160

ItemCartridge color
4Yellow Ink Cartridge
Ragged, irregularly streaked, or faded bars
Example of Bad Color Bars - The top bar is irregularly streaked or fading.
Example of Bad Color Bars - The top black bar is ragged on one end.
If any of the bars are ragged, irregularly streaked, or faded, follow these steps:
1.Make sure the ink cartridges have ink.
2. Remove the cartridge corresponding to the streaked bar and make sure it is properly
vented. For more  information, see 
Replace the ink cartridges .
3....
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