Honeywell control panel VISTA20SE Security System User Manual

							– 31 –
TROUBLE CONDITIONS
Typical Check
DisplaysThe word CHECK on the Keypads display, accompanied by a rapid beeping at the
Keypad, indicates that there is a trouble condition in the system. The displays in
parenthesis may appear on non-alpha keypads when the associated trouble condition
is present.
To silence the beeping sound for check conditions, press any key.
* Note that zonenumber 9 repre-sents a problemwith wireless re-ceivers or othersystem devices,which are not userserviceable.  CALLFOR SERVICEIMMEDIATELY.
1.CHECK + Indicates that a problem exists with those zone(s)*. First, deter-
Zone mine if the zone(s) displayed are intact and make them so if they
Descriptors are not. If the zone uses a wireless detector, check that changes
in the room (moving furniture, televisions, etc.) are not blocking
wireless signals from the detector. If the problem has been cor-
rected, the zone descriptor(s) and CHECK should disappear. If not,
key an OFF sequence (security code plus OFF) to clear the dis-
play. A CHECK condition can also indicate a wiring problem. If the
check display persists, CALL FOR SERVICE IMMEDIATELY.
Note that the system will not allow arming if a CHECK condition
exists. To arm the system with a CHECK condition present, you
must first bypass the zone(s) having the CHECK condition.
2.Telco Fault
(or CHECK
and zone 94)If the telephone line monitor feature has been programmed for your
system, this display indicates that the telephone line has been
disconnected or cut. In some systems, this display will be
accompanied by a trouble sound from the keypad and the external
sounder may be activated. CONTACT YOUR SERVICE
COMPANY IMMEDIATELY.
To silence the trouble sound, enter your security code plus OFF. 
						

							– 32 –
TROUBLE CONDITIONS (Continued)* T
he beeping that
   accompanies a low   battery display (items   4 and 5) can be   stopped by entering   an OFF sequence   (code + OFF)
3.COMM. FAILURE (or FC) Indicates that a failure has occurred in the
telephone communication portion of your system.
CALL FOR SERVICE IMMEDIATELY.
4.SYSTEM LO BATIndicates that a low system battery condition exists,
(or BAT with no zone No.) accompanied by a once-per-minute beeping* at
the Keypad. CALL FOR SERVICE IMMEDIATELY.
**  Not all systems use   wireless transmitters.
5.LO BAT + zone descriptor Indicates that a low battery condition exists in the
(or BAT with zone No.) wireless transmitter** displayed, and accompanied
by a once-per-minute beeping* at the Keypad.
CALL FOR SERVICE IMMEDIATELY.
6.MODEM COMMIndicates that the control is on-line with the central
(or CC) stations remote computer. The control will not
operate while on-line. Wait a few minutes. The
display should disappear.
7.POWER indicator (if present) The system is operating on battery power only.
is off. AC LOSS is displayed  If only some lights are out on the premises, check
(or NO AC) circuit breakers and fuses and reset or replace as
necessary. CALL FOR SERVICE IMMEDIATELY if
AC power cannot be restored to the system.
8.Busy-Standby (or dI) If this remains displayed for more than 1 minute,
system is disabled. CALL FOR SERVICE AT ONCE.
9.OPEN CIRCUIT (or OC) The keypad is not receiving signals from the control.
10.Long Rng Trbl (or bF) If programmed, back-up Long Range Radio
communication has failed. CALL FOR SERVICE AT
ONCE. 
						

							– 33 –
FIRE ALARM SYSTEM (IF INSTALLED)General
Your fire alarm system (if installed) is active 24 hours a day, providing continuous
protection. In the event of an emergency, the installed smoke and heat detectors will
automatically activate you security system, triggering a loud, interrupted sound from
the Keypad.  An interrupted sound will also be produced by optional exterior sounders.
A FIRE message will appear at your Keypad and remain on until you silence and clear
the alarm display.
In Case Of Fire1. Should you become aware of a fire emergency 
before
 your detectors sense the
problem, go to your nearest Keypad and press the single panic key (or panic key
pair) assigned as FIRE emergency (if programmed by the installer) and hold down
for at least 2 seconds. The alarm will sound.
2. Evacuate all occupants from the premises.
3. If flames and/or smoke are present, leave the premises and notify your local Fire
Department immediately.
4. If no flames or smoke are apparent, investigate the cause of the alarm. The zone
descriptor of the zone(s) in an alarm condition will appear at the Keypad.
Silencing A Fire
Alarm1. Silence the alarm by pressing the OFF key. To clear the alarm display, enter your
code and press the OFF key again.
2. If the Keypad indicates a trouble condition after the second OFF sequence, check
that smoke detectors are not responding to smoke or heat producing objects in
their vicinity. Should this be the case, eliminate the source of heat or smoke.
3. If this does not remedy the problem, there may still be smoke in the detector.  Clear
it by fanning the detector for about 30 seconds.
4. When the problem has been corrected, clear the display by entering your code and
pressing the OFF key. 
						

							– 34 –
NATIONAL FIRE PROTECTION ASSN.RECOMMENDATIONS ON SMOKE DETECTORSWith regard to the number and placement of smoke/heat detectors, we subscribe to the
recommendations contained in the National Fire Protection Associations (NFPA) Standard #72
noted below.
Early warning fire detection is best achieved by the installation of fire detection equipment in all
rooms and areas of the household as follows: A smoke detector installed outside of each
separate sleeping area, in the immediate vicinity of the bedrooms and on each additional story
of the family living unit, including basements and excluding crawl spaces and unfinished attics.
In addition, the NFPA recommends that you install heat or smoke detectors in the living room,
dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms,
basements and attached garages.
DININGKITCHEN
BEDROOMBEDROOMBEDROOM
BEDROOM
LIVING ROOM✪
✪✪✪
✪

BEDROOMBDRM
BDRM DINING 
LIVING ROOM TV ROOMKITCHEN


✪
✪✪ ✪✪
✪

✪
✪✪BEDROOM
BEDROOM TO
BR


 
LVNG RM
BASEMENTKTCHN


.CLOSED
DOORGARAGE

Smoke Detectors for Minimum Protection
Smoke Detectors for Additional Protection
Heat-Activated Detectors 
						

							– 35 –
EMERGENCY EVACUATION
Establish and regularly practice a plan of escape in the event of fire. The
following steps are recommended by the National Fire Protection Association:
•
FRONT
•
BACK
•BEDROOM
BATH
BEDROOM
KITCHEN
BACK DOOR
1   FLOORSTBEDROOM
BEDROOM2    FLOORND
BATH
BEDROOM
PORCHCLOSET
1. Position your detector or your interior and/or exterior sounders so that they
can be heard by all occupants.
2. Determine two means of escape from each room. One path of escape
should lead to the door that permits normal exit from the building. The other
may be a window, should your path be unpassable. Station an escape
ladder at such windows if there is a long drop to the ground.
3. Sketch a floor plan of the building. Show windows, doors, stairs and
rooftops that can be used to escape. Indicate escape routes for each room.
Keep these routes free from obstruction and post copies of the escape
routes in every room.
4. Assure that all bedroom doors are shut while you are asleep. This will
prevent deadly smoke from entering while you escape.
5. Try the door. If the door is hot, check your alternate escape route. If the
door is cool, open it cautiously. Be prepared to slam the door if smoke or
heat rushes in.
6. When smoke is present, crawl on the ground. Do not walk upright, since
smoke rises and may overcome you. Clearer air is near the floor.
7. Escape quickly; dont panic.
8. Establish a common meeting place outdoors, away from your house, where
everyone can meet and then take steps to contact the authorities and ac-
count for those missing. Choose someone to assure that nobody returns to
the house — many die going back. 
						

							– 36 –
MAINTAINING YOUR SYSTEM
Taking Care of
Your SystemThe components of your security system are designed to be as maintenance-free as
possible. However, to make sure that your system is in reliable working condition.
1. Test your system weekly.
2. Test your system after any alarm occurs (see 
TESTING THE SYSTEM)
.
Replacing
Batteries in
Wireless
Sensors
Wireless sensorsmay not have beenused in yoursecurity system
Each wireless sensor in your system has a 9-volt or 3-volt battery. The system detects
a low battery in any wireless sensor, including smoke detectors, the optional personal
emergency transmitter, and the optional portable wireless keypad. (A low battery in a
portable wireless keypad is detected as soon as one of its keys is pressed, and the
wired keypad will display 00.)
Alkaline batteries provide a minimum of 1 year of operation, and in most units and
applications, provide 2–4 years of service. 3-volt lithium batteries provide up to 4 or
more years of operation. Actual battery life will depend on the environment in which the
sensor is used, the number of signals that the transmitter in the sensor has had to
send, and the specific type of sensor. Factors such as humidity, high or low
temperatures or large swings in temperature, may all lead to the reduction of actual
battery life in an installation.
If you have a low battery in a wireless sensor, a low battery message is
displayed on the keypad.
In addition, a battery-operated smoke detector with a low battery also emits a single
chirp sound approximately once every 20–30 seconds, identifying itself as the smoke
detector with the weak battery.Note: 
The low battery message comes on as a warning that battery replacement in
indicated sensor(s) is due within 30 days. In the meantime, a sensor causing a low
battery indication is still fully operational.
Important:  Use only batteries recommended by your installer as replacement. 
						

							– 37 –
MAINTAINING YOUR SYSTEM
Silencing Low
Battery Warning
Tones at the
KeypadYou can silence the keypad’s warning tones by pressing the OFF key, but the
keypads low battery message display will remain on as a reminder that you have a
low battery condition in one or more of your sensors. When you replace the weak
battery with a fresh one, the sensor will send a good battery signal to the control as
soon as the sensor is activated (opening/closing of door, window, etc.), causing the
low battery display to turn off. If the sensor is not activated, the display will
automatically clear within approximately 1 hour.
Routine Care
•Treat the components of your security
 system as you would any other electrical
equipment. Do not slam sensor-protected doors or windows.
•Keep dust from accumulating on the keypad and all protective sensors, particularly on
motion sensors and smoke detectors.•The keypad and sensors should be cleaned carefully with a dry soft cloth. 
Do not
spray water or any other fluid on the  units. 
						

							– 38 –
QUICK GUIDE TO
SYSTEM FUNCTIONS
FUNCTION PROCEDURE COMMENTSCheck Zones Press [

] Do this to view faulted zones when system not ready.
Arm System Enter code Do this to arm the system in the mode selected.
Press arming key desired
  (AWAY, STAY, INSTANT,
MAXIMUM)
Disarm System Enter code Do this to disarm the system and silences alarms.
Press OFF [1]
Bypass zones Enter code Do this to bypass protection zones.  Bypassed zones are un-
Press BYPASS [6] protected and will not cause an alarm if violated.Enter zone numbers to bebypassed (use 2-digit entries)
Quick Bypass Enter code Do this to bypass all faulted zones automatically, if programmed.
Press BYPASS [6] and stop
Chime Mode ON Enter code Do this to turn on chime mode. Keypad will sound if doors or
Press CHIME [9] windows are violated while system disarmed.
Chime Mode OFF Enter code Do this to turn chime mode off.
Press CHIME [9]
Test Mode ON Enter code Do this to enter test mode.  Sounds alarm sounder and allows
Press TEST [5] sensors to be tested.
Test Mode OFF Enter code Do this to turn test mode off. System returns to normal mode.
Press OFF [1] 
						

							– 39 –
QUICK GUIDE TO
SYSTEM FUNCTIONS
FUNCTION PROCEDURE COMMENTSAdd or Change Enter master code Do this to add or change a user code.a User Press CODE [8]
Enter users 2-digit user No.Enter code for that user
Delete a User Enter master code Do this to delete a user code from the system.
Press CODE [8]Enter user number to bedeleted
Change a Master Enter master code Do this to change the existing master code.Code Press CODE [8]
Press [0] + [2] 
(master user no.)
Enter new 4-digit master codeEnter new master code again 
						

							– 40 –
SUMMARY OF AUDIBLE NOTIFICATION
(ALPHA DISPLAY KEYPADS)
SOUND CAUSE DISPLAY
LOUD, INTERRUPTED*
Keypad & ExternalFIRE ALARMFIRE
is displayed; descriptor of zone in alarm is displayed.LOUD, CONTINUOUS*
Keypad & ExternalBURGLARY/AUDIBLE
EMERGENCY ALARMALARM 
is displayed; descriptor of zone in alarm is also displayed.ONE SHORT BEEP
(not repeated)
Keypad onlya. SYSTEM DISARM
b. SYSTEM ARMING  ATTEMPT
    WITH AN OPEN ZONE.
c. BYPASS VERIFYa. DISARMED/READY TO ARM is displayed.
b. The number and descriptor of the open protection zone is displayed.
c. Numbers and descriptors of the bypassed protection zones are displayed
   (One beep is heard for each zone displayed). Subsequently, the following is
    displayed: DISARMED BYPASS Ready to ArmONE SHORT BEEP
(once every 40 seconds)
Keypad onlySYSTEM IS IN TEST MODE Opened Zone identifications will appear.ONE BEEP 
every 40 sec.
Keypad only
LOW BATTERY AT A TRANSMITTERLO BAT displayed with description of transmitter.
TWO SHORT BEEPS
Keypad onlyARM AWAY OR MAXIMUMARMED AWAY or ARMED MAXIMUM
displayed. Red ARMED indicator lit.THREE SHORT BEEPS
Keypad onlya.  ARM STAY OR INSTANT
b.  ZONE OPENED WHILE SYSTEM
 IS IN CHIME MODE.a. ARMED STAY  or ARMED INSTANT  displayed. Red ARMED indicator lit.
b. CHIME displayed, descriptor of open protection zone will be displayed if the
    [Q] key is pressed.RAPID BEEPING
Keypad onlya. TROUBLE
b. MEMORY OF ALARMa. CHECK
displayed.  Descriptor of troubled protection zone is displayed.
b. FIRE or ALARM  is displayed; descriptor of zone in alarm is displayed.SLOW BEEPING
Keypad onlya. EXIT DELAY WARNING (if
    programmed)
b. ENTRY DELAY WARNINGa.
 ARMED AWAY or ARMED MAXIMUM
 is displayed along with You May
Exit Now
b. DISARM SYSTEM OR ALARM WILL OCCUR is displayed. Exceeding the
delay time without disarming causes alarm.
* If a bell is used as external sounder, fire alarm is 
pulsed ring;
 burglary/audible emergency is 
steady ring
.