Honeywell control panel VISTA10P Security System User Manual
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– 31 – Security Codes & Authority Levels Security Codes & Authority Levels Security Codes & Authority Levels Security Codes & Authority Levels (Cont.) (Cont.) (Cont.) (Cont.) How to Assign How to Assign How to Assign How to Assign Security Security Security Security Codes and Attributes Codes and AttributesCodes and Attributes Codes and Attributes The following lists the command strings for adding user codes and attributes. Refer to the User Setup chart at the back of this manu al for factory assignments of user attributes and to keep a record of user programming. Change System System Master code + [8] + 02 + new Master code + n ew code again Master Code The System Master code can be changed only by using the current System Master code or by the Installer using the In staller code. Add a User: System Master code + [8] + user no. + new user’s security code User 01 = installer User 03-17 = standard users User 02 = master (factory set master code is 1234) The Keypad beeps once to confirm that new user was added. Delete a User: System Master code + [8] + [user no.] + [#] [0] The security code and all attributes set for this u ser number, including any associated RF keys, are erased from t he system. Authority Level: System Master code + [8] + [user no.] + [#] [1]+ au th. level Factory Assignments: Authority Levels (see definitions on previous page) : users 03-16 = 0 0 = standard user 2 = guest 1 = arm only 3 = duress Access Group: System Master Code + [8] + [user no.] + [#] [2]+ gr oup (1-8) Factory Assignments: none You can assign users to a group, then set an access schedule that defines the times this group of users can operate t he system. The system ignores these users outside the scheduled ti mes. RF Zone Number: System Master Code + [8] + [user no.] + [#] [4]+ zone no. (adding a Key Fob) Use this command to assign a wireless button device (key fob) to a user for arming/disarming functions (key fob must b e enrolled in system first; see your installer). Factory Assignments: none Zone number: enter the zone number assigned to a but ton on the key fob that will be used for arming/disarming by t his user. Deactivating a key fob: You can deactivate the arming/ disarming functions for a key fob (ex. if lost or s tolen) by deleting the associated key fob user. See “Delete a User” abo ve. Other key fob functions such as panic or device activation (i f programmed) remain active. To fully remove the programming for a key fob, see your installer. Pager On/Off: System Master Code + [8] + [user no.] + [#] [5] + 0 or 1 Factory Assignments: You can program a user so that a message is sent to a pager users 01-16 = 1 (on) whenever this code is used to arm or disarm the sy stem. Paging On/Off: 1 = allow paging; 0 = no paging for this user
– 32 – Scheduling Scheduling Scheduling Scheduling About Scheduling About Scheduling About Scheduling About Scheduling The system provides one end-user schedule (programm able by master/installer only), which can control various types of events. The schedule causes a defined event to start and s top (when appropriate) at a specified time. The schedule can be set to automatically repeat at various intervals. The schedule can be set for random starting, if de sired. Creating Schedules Creating Schedules Creating Schedules Creating Schedules 1. + [#] + [6] [4] (Master Code) Alpha Displays: 1 DISARMED READY TO ARM 2. Enter “01” as the 2-digit schedule number. Press [ ] to continue. ENTER SCHED NO. 00=QUIT 00 3. Enter the desired 2-digit event number from the following list. 00 = clear the scheduled event 01 = turn a programmed output on or off ENTER EVENT (see Using Device Commands section for a list of output device numbers used in your system) 02 = set a user access schedule for one or more us ers (see Security Codes section for an explanation of access groups) 03 = send a “latch-key” report to a pager if the s ystem is not disarmed by a specified time; message sent is “777-7777.” 04 = automatically arm the system in STAY mode at a specified time 05 = automatically arm the system in AWAY mode at a specified time 06 = automatically disarm the system at a specifie d time 07 = Display the word “REMINDER” at a specified ti me (if selected, the keypad beeps every 30 seconds b eginning when the word “REMINDER” is first displayed, and alternates with the normal keypad display about every 4-5 seconds. To stop the beeps and cancel the display once it starts, simply press any key. Press [ ] to continue. 4. For event number “01,” enter the output number associated with this schedule. Otherwise, this prompt is skipped. Press [ ] to continue to the “Start” prompt below. RELAY NUMBER XX
– 33 – Scheduling (continued) Scheduling (continued) Scheduling (continued) Scheduling (continued) 5. For event number “02,” enter the access group number. Otherwise, this prompt is skipped. Press [ ] to continue to the “Start” prompt below. GROUP NUMBER X 6. Enter the event’s start time and days of week. Hour = 00-12; minute = 00-59 AM = 0; PM = 1 Days = Position the cursor under the desired days using the [ ] key to move forward, then press “1” to select the day. Press [ ] to continue. START SMTWTFS HH:MMAM 1000000 7. If applicable, enter the event’s stop time and days of week (applies only to event numbers 01, 02, and 03). Refer to step 7 for available entries. Press [ ] to continue. STOP SMTWTFS HH:MMAM 1000000 8. Enter the desired repeat option. 0 = no repeat 1 = repeat schedule weekly 2 = repeat schedule biweekly (every other week) 3 = repeat schedule every third week 4 = repeat schedule every fourth week e.g., To make a schedule that happens everyday you would select all days with a repeat count of 1. To make a schedule that runs for one week then stops, select everyday with a repeat count of 0. REPEAT OPTION 0-4 X 9. For event number 01 (output on/off), select the desired randomize option. 0 = no; 1 = yes If selected, the schedule times will vary within 6 0 minutes of the “hour” time. For example, if a schedule is set to start at 6:15pm, it will do so t he first time 6:15pm arrives, but on subsequent days it will start anytime between 6:00 and 6:59 p.m. Press [ ] to return to first prompt, then enter 00 to quit. RANDOMIZE 0=NO 1 =YES X
– 34 – Event Logging Procedures Event Logging Procedures Event Logging Procedures Event Logging Procedures About Event Logging About Event Logging About Event Logging About Event Logging The system records various events in a history log, which can be viewed by the master user using an Alpha Display keypad. The Event Log holds up to 32 events. Events are displayed in chronological order, from most recent to oldest. When the log is full, the oldest event is replaced by the logging of any new event. Viewing the Event Log Viewing the Event Log Viewing the Event Log Viewing the Event Log 1. + [#] + 6 + 0 (Master Code) Alpha Displays: DISARMED READY TO ARM 2. The system displays the most recent event as follows: event number type of event, identified by its corresponding cod e (see your installer for the meaning of each code) zone or user number (depending on type of event) time and date of the event’s occurrence. 3. Pressing [ ] displays previous events (back in time). Pressing [#] displays events forward in time. 4. Exit the event log by pressing any key other tha n [ ] or [#]. 001 E441 U001 P1 12:34AM 01/02/00
– 35 – Event Logging Procedures (continued) Event Logging Procedures (continued) Event Logging Procedures (continued) Event Logging Procedures (continued) Table of Event Log Codes Table of Event Log Codes Table of Event Log Codes Table of Event Log Codes The following table lists the codes that may appear when viewing the Event Log. If the event code is preceded by an “E” (as in the example display on the previous page), it means that the event is new and ongoing; if preceded by an “R,” it means the event has been restored. Code Definition 110 Fire Alarm 121 Duress 122 Alarm, 24-hour Silent 123 Alarm, 24-hour Audible 131 Alarm, Perimeter 132 Alarm, Interior 134 Alarm, Entry/Exit 135 Alarm, Day/Night 143 Alarm, Expansion Module 145 ECP Module cover tamper 146 Silent Burglary 150 Alarm, 24-Hour Auxiliary/Monitor zone 162 Carbon Monoxide 301 AC Power 302 Low System Battery/Battery Test Fail 305 System Reset (Log only) 321 Bell/Siren Trouble 333 Trouble, Expansion Mod. Supervision 341 Trouble, ECP Cover Tamper 344 RF Receiver Jam 351 Telco Line Fault 353 Long Range Radio Trouble 354 Failure to Communicate 373 Fire Loop Trouble 374 Exit Error Alarm 380 Global Trouble, Trouble Day/Night Code Definition 381 RF Supervision Trouble 382 Supervision Auxiliary Wire Zone 383 RF Sensor Tamper 384 RF Sensor Low-battery 393 Clean Me 401 Disarmed, Armed AWAY, Armed MAXIMUM 403 Schedule Arm/Disarm AWAY 406 Cancel by User 407 Remote Arm/Disarm (Downloading) 408 Quick Arm AWAY 409 Keyswitch Arm/Disarm AWAY 441 Disarmed/Armed STAY/INSTANT, Quick-Arm STAY/INSTANT 442 Keyswitch Arm/Disarm STAY 455 Scheduled Arm Fail 459 Recent Closing (restore only) 570 Bypass 601 Manually Triggered Dialer Test 602 Periodic Test 606 AAV to Follow 607 Walk Test Entered/Exited 623 Event Log 80% Full 625 Real-Time Clock was Changed (log only) 627 Program Mode Entry (log only) 628 Program Mode Exit (log only) 642 Latch Key (log only) 750 - 789 Reserved for Configurable Zone Type report codes (check with central station when using these codes)
– 36 – Testing the System Testing the System Testing the System Testing the System (To Be Conducted Weekly) (To Be Conducted Weekly) (To Be Conducted Weekly) (To Be Conducted Weekly) About Testing the System About Testing the System About Testing the System About Testing the System Using Test mode allows each protection point to be checked for proper operation. The keypad sounds a single beep about every 30 sec onds as a reminder that the system is in the Test mode. Alarm messages are not sent to your Central Statio n while Test mode is on. 1. Disarm the system and close all protected windows, doors, etc. The READY indicator light should come on if all zones are intact (i.e., all protected windows, doors, etc. are closed. Alpha Displays: DISARMED READY TO ARM 2. + 5 then [0] (walk) (Master Code) TEST The Dial test (option “1”) is intended for the installer and should not be used unless directed to do so by your Security System Representative. 1 = DIAL 0 = WALK 3. Listen. The external sounder should sound for about one second and then turn off. If it does not sound, CALL FOR SERVICE. The “Test in Progress” display appears only on the keypad that started the test. TEST IN PROGRESS 4. Fault zones. Open each protected door and window in turn and listen for three beeps from the keypad. Identification (zone number or zone description) of each faulted protection point should appear on the displ ay. The display clears when the door or window is closed. 5. Walk in front of any interior motion detectors ( if used) and listen for three beeps. The identification of the detector should appear on the display when it is activated. The display clears when no motion is det ected. Note that if wireless motion detectors are used, th ere is a 3-minute delay between activations. This is to conserve battery life. 6. Test all smoke detectors, following the manufact urers instructions. The identification of each detector should appear on the display when each is activated. If a problem is experienced with any protection po int (no confirming sounds, no display), call for service immediately. When all protection points have been checked and a re intact (closed), there should be no zone identification numbers displayed on the keypad. 7. Exit test mode: + [ 1 ] (Security Code) If the test mode is inadvertently left active, it a utomatically turns off after 4 hours. During the final five minutes, the keypad will emit a double beep every 30 seconds.
– 37 – Trouble Conditions Trouble Conditions Trouble Conditions Trouble Conditions Check and Battery Displays * Not all systems use wireless sensors. The word CHECK on the keypads display, accompanied by a beeping at the keypad, indicates a trouble condit ion in the system. To silence the beeping for these conditions, press a ny key. 1. A display of CHECK and one or more zone numbers indicates that a problem exists with the displayed zone(s) and requires your attention. Determine if the zone(s) d isplayed are intact and make them so if they are not. If the pro blem has been corrected, the display can be cleared if you enter the OFF sequence (security code plus OFF key) twice. If the display persists, CALL FOR SERVICE . Note: A display of CHECK 70 on Alpha Display keypads indicates that the wiring connection to the externa l sounder is at fault (opened or shorted), and you should CALL F OR SERVICE. See “BELL FAILURE” on next page. A display of CHECK 90 indicates that RF interference may be impeding the operation of wireless sensors* in the system. See “ Rcvr Jam” on next page. 2. If there are wireless sensors* in your system, the CHECK condition may also be caused by some change in the environment that prevents the wireless receiver fro m receiving messages from a particular sensor. CALL FOR SERVIC E if this occurs. IF YOU CANNOT CORRECT A CHECK DISPLAY, CALL FOR SERVICE . TYPICAL CHECK DISPLAYS 06 CHECK AC FIXED-WORD DISPLAY KEYPAD C H E C K 0 6 B E D R O O M W I N D O W ALPHA DISPLAY KEYPAD
– 38 – Trouble Conditions (Continued) Trouble Conditions (Continued) Trouble Conditions (Continued) Trouble Conditions (Continued) Words or letters in parentheses ( ) are those tha t are displayed on Alpha Display keypads. Other Trouble Displays * Any “beeping” that accompanies a trouble display can be stopped by depressing any key on the keypad or by entering an OFF sequence (code + OFF) ** Not all systems use wireless sensors. COMM. FAILURE Indicates that a failure has occurred in (or FC) the telephone communication portion of your system. CALL FOR SERVICE. SYSTEM LO BAT Indicates that a low system battery (or BAT with no condition exists. Display is zone No.) accompanied by beeping* at the keypad. If this condition persists for more than one day (with AC present), CALL FOR SERVICE. LO BAT Indicates that there is a low battery + zone descriptor condition in the wireless transmitt er** (or BAT with number displayed (00 is RF keypad). zone No.) Accompanied by a single beep * (about once every 30 seconds) at the keypad. Either replace the battery yourself, or CALL FOR SERVICE. If the battery is not replaced within 30 days, a CHECK display may occur. Rcvr Jam Wireless part of the system is experiencing (or CHECK 90 ) RF interference which may impede reception from wireless sensors.** ALARM 1xx FAULT 1xx CHECK 1xx (or 91) Indicates a communication problem between the control and a connected device (e.g., RF receiver, zone expander) where the “xx” indicates the device address. CALL FOR SERVICE. MODEM COMM (or CC) Indicates that the control is on-line with the Central Monitoring Stations remote computer. The control will not report system activity while on-line. Wait a few minutes — the display should disappear. BELL FAILURE Indicates that the wiring connection to (or CHECK 70 ) the external sounder is at fault (open or shorted). Accompanied by “beeping” at the keypad. CALL FOR SERVICE.
– 39 – Trouble Condit Trouble Condit Trouble Condit Trouble Conditions (Continued) ions (Continued)ions (Continued) ions (Continued) Other Trouble Displays (Continued ) AC LOSS The system is operating on battery power (or NO AC ) only due to an AC power failure. If only some lights are out on the premises, check circuit breakers and fuses and reset or replace as necessary. If AC power cannot be restored and a “low system battery” message appears (see previous page), CALL FOR SERVICE . Busy-Standby (or dI) If this message remains displayed for more than 1 minute, system is disabled. CALL FOR SERVICE. OPEN CIRCUIT The keypad is not receiving signals from (or OC ) the control. CALL FOR SERVICE. Long Rng Trbl If part of your system, back-up (or bF) communication device has failed. CALL FOR SERVICE. Total Power Failure If there is no keypad display at all, and the READY indicator is not lit, operating power (from AC and back-up battery) for the system has stopped and the system is inoperative. CALL FOR SERVICE. In The Event Of Telephone Operational Problems In the event of telephone operational problems, dis connect the control from the phone line by removing the plug from the phone wall jack. We reco mmend that your installer demonstrate this disconnection on installation of the system. Do not attempt to disconnect the phone connection inside the control. Doing so will result in the loss of your phone lines. If the regular phones work correctly after the control has been disconnected from the phone wall jack, the control has a problem and you should immediately call for service . If upon disconnection of the control, there is still a problem on the phone line, notify the Telephone Company that they have a problem and request prompt phone repair service. The user may n ot under any circumstances attempt any service or repairs to the security system. Repairs must be made only by authorized service (see the LIMITED WARRANTY statement for information on ho w to obtain service).
– 40 – Maintaining Your System Maintaining Your System Maintaining Your System Maintaining Your System Taking Care of Your System The components of your security system are designed to be as maintenance-free as possible. However, to make sure that your system is in reliable working condition, do the following: 1. Test your system weekly . 2. Test your system after any alarm occurs. Silencing Low Battery Warning Tones at the Keypad You can silence the keypad’s warning tones by press ing the OFF key, but the keypads low battery message display will r emain on as a reminder that you have a low battery condition in o ne or more of your wireless sensors. When you replace the weak battery with a fresh one, the sensor sends a good battery signal to the con trol as soon as the sensor is activated (opening/closing of door, windo w, etc.), causing the low battery display to turn off. If the sensor is not activated, the display will automatically clear within approximately 1 hou r. Replacing Batteries in Wireless Sensors Wireless sensors may not have been used in your security system IMPORTANT: Use only batteries recommended by your installer as replacement. Each wireless sensor in your system has a 9-volt or 3-volt battery. The system detects a low battery in wireless sensors, i ncluding smoke detectors, the personal emergency transmitter, and the portable wireless keypad and displays a low battery message* . (A low battery in a portable wireless keypad is detected as soon as o ne of its keys is pressed, and displayed as 00.). Battery-operated smoke detectors with a low battery also emit a single chirp sound appr oximately once every 20–30 seconds. Alkaline batteries provide a minimum of 1 year of o peration, and in most units and applications, provide 2–4 years of s ervice. 3- volt lithium batteries provide up to 4 or more years of operation. Actual battery life will depend on the environment in which the sensor is used, the number of signals that the transmitter in the senso r has had to send, and the specific type of sensor. Factors such as hu midity, high or low temperatures or large swings in temperature, may al l lead to the reduction of actual battery life in an installation . * The low battery message comes on as a warning that battery replacement in indicated sensor(s) is due within 30 days. In th e meantime, a sensor causing a low battery indication is still fully ope rational. Routine Care Treat the components of your security system as you would any other electrical equipment. Do not slam sensor-prot ected doors or windows. Keep dust from accumulating on the keypad and all protective sensors, particularly on motion sensors and smoke d etectors. The keypad and sensors should be cleaned carefully with a dry soft cloth. Do not spray water or any other fluid on the units.