Hitachi Projector CP-X4022WN User Manual

111
Maintenance
Other care
In order to ensure the safe use of your projector, please have it cleaned and 
inspected by your dealer about once every year.
1.Turn the projector off, and unplug the power cord. Allow the projector to cool 
sufficiently.
2.After making sure that the projector is cool adequately, lightly wipe the lens 
with a commercially available lens-cleaning wipe. Do not touch the lens 
directly with your hand.
If the lens is flawed, soiled or fogged, it could cause deterioration of...

112
Troubleshooting
Troubleshooting
If an abnormal operation should occur, stop using the projector immediately.
Otherwise if a problem occurs with the projector, the following checks and measures are 
recommended before requesting repair. 
If this does not resolve the problem, please contact your dealer or service company. They 
will tell you what warranty condition is applied.
►Never use the projector if abnormal operations such as smoke, 
strange odor, excessive sound, damaged casing or elements or...

113
MessageDescription
The internal temperature is rising. 
Please turn the power off, and allow the projector to cool 
down at least 20 minutes. After having confirmed the 
following items, please turn the power ON again.  
 • Is there blockage of the air passage aperture?  
 • Is the air filter dirty? 
 • Does the peripheral temperature exceed 35°C?
  • If the projector is used at an altitude of about 1200 m (3937 
feet) or higher, set ALTITUDE of the SERVICE item in the 
OPTION menu to HIGH  (
63)....

114
Troubleshooting
Regarding the indicator lamps
When operation of the LAMP, TEMP and POWER indicators differs from usual, 
check and cope with it according to the following table.
For the SECURITY indicator, see SECURITY INDICATOR in the SECURITY menu.
POWER 
indicator LAMP 
indicator TEMP 
indicator Description
Lighting
In Orange Turned
off Turned
off
The projector is in a standby state.Please refer to the section “Power on/off”.
Blinking
In Green Turned
off Turned
off
The projector is warming...

115
Troubleshooting
Regarding the indicator lamps (continued)
POWER 
indicator LAMP 
indicator TEMP 
indicator Description
Blinking In Red or
Lighting In Red Turned
off Blinking
In Red
The cooling fan is not operating.Please turn the power off, and allow the projector to 
cool down at least 20 minutes. After the projector has 
sufficiently cooled down, please make confirmation 
that no foreign matter has become caught in the fan, 
etc., and then turn the power on again.
If the same indication is...

116
• When the interior portion has become overheated, for safety 
purposes, the projector is automatically shut down, and the indicator lamps 
may also be turned off. In such a case, disconnect the power cord, and wait at 
least 45 minutes. After the projector has sufficiently cooled down, please make 
confirmation of the attachment state of the lamp and lamp cover, and then turn 
the power on again. 
If the projector is used at an altitude of about 1200 m (3937 feet) 
or higher, set ALTITUDE of the...

117
Troubleshooting
Resetting all settings
When it is hard to correct some wrong settings, the FACTORY RESET function of 
SERVICE item in OPTION menu (
70) can reset all settings (except settings such 
as LANGUAGE, LAMP TIME, FILTER TIME, FILTER MESSAGE, SECURITY and 
NETWORK) to the factory default. Be sure to set ALTITUDE after resetting all the 
settings (
 63).
Phenomena that may be easy to be mistaken for machine defects
About the phenomenon confused with a machine defect, check and cope with it...

118
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continue\
d)
PhenomenonCases not involving a machine defectReference 
page
Sound does 
not come out. The signal cables are not correctly connected.
Correctly connect the audio cables.
11 ~ 14
The MUTE function is working.
Restore the sound pressing 
MUTE or VOLUME +/- 
button on the remote control.
22
The volume is adjusted to an extremely low level.
Adjust the volume to a higher level using the menu 
function or the...

119
PhenomenonCases not involving a machine defectReference 
page
No pictures are displayed.  
(continued) "Waiting for connection." remains displayed even 
though the USB TYPE B port is selected.
Remove the USB cable and reconnect after a while.
11, 12
The projector does not recognize the USB storage 
device inserted into USB TYPE A port. 
Before removing the USB storage device, be sure to use the 
REMOVE USB function on the thumbnail screen, which appears 
when the USB TYPE A port is selected...

120
PhenomenonCases not involving a machine defectReference 
page
Some kind of image 
degradation  such as 
flickering or 
stripes appear  on screen.  When the projector is operating in Eco mode, 
flickering may appear on screen.
Set ECO MODE to NORMAL, and set AUTO ECO 
MODE to OFF, in the SETUP menu.
49
The OVER SCAN ratio is too big.
Adjust OVER SCAN in the IMAGE menu smaller.42
Excessive VIDEO NR.
Change the setting of VIDEO NR in the INPUT menu.44
The FRAME LOCK function cannot work on the 
current...