Hitachi Projector CP-WX5500 User Manual

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PhenomenonCases not involving a machine defectReference 
page
The  IR  and 
RS-232C  does 
not work on 
HDBaseT
TM 
connection.
The SAVING function is working.
Select NORMAL for STANDBY MODE item in the 
SETUP menu.
72
RS-232C 
does not work  on HDBaseT  connection.
RS-232C is set to CONTROL.
Select HDBaseT for RS-232C item in the OPTION menu.
93
HDBaseT 
connection 
does not work.
The SAVING function is working.
Select NORMAL for STANDBY MODE item in the 
SETUP menu.
72
The connected equipment may not be supported by 
HDBaseT.
Refer to User's manual(detailed) for connection.
13
IR and LAN 
does not work  via HDBaseT.
Check if the IR setting is OFF under HDBaseT.
EASY MENU > ADVANCED MENU > OPTION >  
SERVICE 
> REMOTE RECEIV.
89
Check if the LAN setting is HDBaseT.
EASY MENU > ADVANCED MENU > OPTION 
> SERVICE > CONTROL TERMINAL > WIRED 
NETWORK
–
LAN does not 
work, if LAN is  connected to the projector while having 
an input signal 
from HDBaseT.
Check if the LAN setting is HDBaseT.
EASY MENU > ADVANCED MENU >  OPTION 
> SERVICE > CONTROL TERMINAL  > WIRED 
NETWORK
–
This projector is compatible with 100BASE-T only .
Check the specification of the connected equipments.–
If the LAN cable is connected with the hub, try to change 
the connected port at the hub–
If the LAN cable is connected directly to the computer, 
try to connect to other computer–
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Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continue\
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Troubleshooting
PhenomenonCases not involving a machine defectReference 
page
No image is 
displayed via  HDBaseT.
Check the LAN cable if it is CAT5e certified or higher.–
Try to change the LAN cable.–
If the LAN cable is connected with more than 3 extension 
connector, the transmission of 100 meters may fail.–
Check if the extension connector is compatible with 
CAT5e.
All LAN cable and extension connector connected with 
HDBaseT  port must be CAT5e certified. 
–
NETWORK  BRIDGE 
function does  not work.
The NETWORK BRIDGE function is turned off.
Select NETWORK BRIDGE for COMMUNICATION TYPE 
item in the OPTION - SERVICE - COMMUNICATION 
menu.
90
Schedule 
function does  not work.
The SAVING function is working.
Select NORMAL for STANDBY MODE item in the 
SETUP menu.
72
The internal clock has been reset.
Once you turn off the projector in the SAVING mode or 
the AC power, the current date and time setting is reset.
Check the SCHEDULE setting for WIRELESS SETUP or 
WIRED SETUP in the NETWORK menu.
–
MHL power 
feeding does 
not work with 
standby mode .
MHL STANDBY PWR. function is not working.
When the STANDBY MODE is set to SAVING, MHL 
power feeding is unavailable with standby mode. Select 
NORMAL for STANDBY MODE item in the SETUP 
menu, then select ON for MHL STANDBY PWR. item in 
the INPUT menu.
67
STANDBY  OUTPUT 
(AUDIO OUT, 
MONITOR OUT,  HDMI OUT) 
does not work  with standby  mode.
Check if SAVING is set in SETUP - STANDBY MODE.
Set NORMAL in the menu above.
If the signal is not output yet, check if a desirable item is 
set in SETUP - STANDBY OUTPUT.
72
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Phenomena that may be easy to be mistaken for machine defects (continue\
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							123
• Although bright spots or dark spots may appear on the screen, this 
is a unique characteristic of liquid crystal displays, and it does not constitute or 
imply a machine defect. NOTE
Phenomenon Cases not involving a machine defectReference 
page
The signal from HDMI OUT is 
not output in the  external device.Check if PROJECTOR is set in OPTION  - SERVICE - 
HDMI OUT RESOLUTION.
Set EXTERNAL DEVICE in the menu above.
If the signal is not output yet, check the supported 
resolution of the external device.
93
The signal from  HDMI OUT is not output in 
other connected  projectors.
Check if EXTERNAL DEVICE is set in OPTION  - 
SERVICE - HDMI OUT RESOLUTION.
Set PROJECTOR in the menu above.
93
When the 
projector is 
connected to 
the network, it 
powers off and 
on as described  below.
Powers off
POWER  
indicator blinks 
in orange a few  times
Goes into  
standby mode
Disconnect the LAN cable and check that the 
projector is working properly.
If this phenomenon occurs after connecting to the 
network, there may be a loop between two Ethernet 
switching hubs within the network, as explained below.
-   There are two or more Ethernet switching hubs in a 
network.
- Two of the hubs are doubly connected by LAN cables.
-    This double connection forms a loop between the two 
hubs.
Such a loop may have an adverse effect on the projector 
as well as the other network devices.
Check the network connection and remove the loop by 
disconnecting the LAN cables such that there is only one 
connecting cable between two hubs.
–
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continue\
d) 
						

							124
Specifications
Specifications
Please see the Specifications in the User’s Manual (concise) which is a book.
End User License Agreement for the Projector Software
• Software in the projector consists of the plural number of independent software 
modules and there exist our copyright and/or third party copyrights for each of 
such software modules.
• Be sure to read “End User License Agreement for the Projector Software” which 
is separated document.