Handspring Treo 600 User Manual

							Mail::   141
•Some email preferences may not work with your Treo or your mobile
network’s capabilities. To view these settings, press Menu , then
from the View menu, choose Edit Accounts. Choose an account and
press Right  to choose Edit. Each setting is explained in detail in the
Tips for that tab. Contact your email service provider to determine the
correct settings for your email account.
•Auto-retrieve settings apply to only the mail account you are currently
viewing. If you have two accounts, Treo auto-retrieves emails for only the
current account. To change the current account, press Menu , then
from the View menu, choose another account.
I can’t open or save an attachment
•You can only open attachments that are supported by the built-in
software on your Treo, or by third-party applications that can open the
attachment type. If you can’t open an attachment on your Treo, the
attachment appears with the paperclip icon  .
•Large attachments may be truncated, which prevents you from saving
them. Scroll to the bottom of the email message to see if this is the case.
To retrieve the rest of the attachment, press Menu , then from the
Message menu, choose Get Entire Message. This downloads the
remainder of the attachment so that you can save it.
I can’t send email
Your ability to send email depends on several factors. You may need to enter
additional information into the Mail application. Also, some mobile service
providers use Internet security requirements that may cause difficulties with
your email service.
When retrieving messages,
you may see a larger
number of messages than
you actually receive (e.g.
you see Retrieving 1 of 10
messages and you only
receive 3 messages). If this
happens, check your
Delivery Preferences. If the
preferences are set to
retrieve only recent emails,
any older emails may
appear in the total number,
but are not delivered to
your Treo. 
						

							First, obtain this information from your mobile service provider*: 
•Does the Internet connection they provide support sending SMTP emails?
•Is there an alternate SMTP authenticated server used for email?
•Is SSL required for POP3 or SMTP email transactions?
*If you are using a circuit-switched data (CSD) connection, contact your Internet
service provider for this information, instead of your mobile service provider.
Then, contact your email service provider for this information:
•Does this provider support the POP3 protocol? If they don’t, you won’t be
able to use Mail for this email account.
•Does this provider allow email access from mobile phone networks?
•What is the User Name for your email account?
•What is the Outgoing (SMTP) server for your email account? Does it
require authentication? Does it require SSL? Does it use the same User
Name for POP3 and SMTP?
Then, follow these steps:
1. In Mail, press Menu .
2. From the View menu, choose Edit Accounts.
3. Highlight the account you want to edit, then choose Edit.
4. Make sure your email address and password are correct.
5. Choose the Server tab. Tap the Information icon  for a detailed
explanation of Server settings.
6. Enter the correct Incoming (POP3) Server setting for your email account.
Enter the SMTP server used by your mobile service provider for email. 
7.Choose the Advanced tab. Tap the Information icon  for a detailed
explanation of Advanced settings.
8. Check or uncheck the boxes for SSL required for POP3 and SSL
required for SMTP, according to the information you received.
9. If necessary, enter your User Name. Also enter your email password in
the box.
10. Choose OK to accept these settings.
11. Choose Done.
142 ::   Mail 
						

							We b::   143
We b
I can’t access a page
First, make sure you have Internet access: launch Blazer and try to view a web
page you’ve loaded before. Press Menu , then from the Page menu,
choose Refresh to get the latest version from the Internet. After confirming
your Internet connection, try to view the page in question again, and press
Menu , then from the Page menu, choose Refresh.
If you’re still having trouble, the page may contain elements that are not
supported by Blazer. These include Flash, Shockwave, VBScript, WML script,
and other plugins.
Some websites use a redirector to their true home page (for example, if
you enter the address http://www.handspring.com/support  it may resolve
to http://support.handspring.com/esupport/html/start.jsp). If Blazer can’t
follow the redirect, try using a desktop browser to see the landing page of
the redirector, and enter that address in Blazer.
An image or map displays too small on the Treo screen
Blazer has two modes: Optimized and Wide Page. Optimized Mode re-sizes
all images and page elements to fit in a single column on the Treo screen.
Switch to Wide Page mode to see the full-size image (see page 54).
A secure site refuses to permit a transaction
Some websites don’t support certain browsers for transactions. Please contact
the site’s webmaster to make sure the site allows transactions using Blazer. 
Treo can launch your email
application when you
choose an email address on
a web page. If nothing
happens when you choose
the link, try setting up your
email application first. 
						

							Camera
The Camera application takes pictures at Small picture size (160x120
pixels) and Large picture size (640x480 pixels, or .3 megapixel). Here are
some tips for taking good pictures with the built-in camera:
•Clean the camera’s lens with a soft, lint-free cloth.
•Take pictures in bright lighting conditions. Low-light images may be
grainy, due to the sensitivity of the camera.
•Hold the camera as still as possible. You may want to support your picture-
taking arm up against your body or a stationary object (such as a wall).
•Keep the subject of the pictures still. Exposure time is longer with lower
light levels, so you may see a blur.
•For best results, verify that you have the brightest light source coming
from behind you, lighting the subject’s face. Don’t take indoor pictures
with the subject in front of a window or light.
•Make sure the subject is at least 18 inches away from the camera to
ensure good focus.
Remember, when you synchronize, your Camera images are stored in the
Treo Pictures folder on your hard drive (see page 62).
144 ::   Camera 
						

							Third-party applications::   145
Third-party applications
On rare occasions, third-party applications can cause conflicts on your Treo.
Third-party applications that modify wireless features may require extra
troubleshooting.
If you recently installed an application and your Treo seems to be 
stuck,
try the following: 
1. Perform a soft reset (see page 131).
2. If the problem persists, perform a system reset (see page 131). 
3. Delete the most recently installed application from your Treo (see page 103).
4. If the problem persists, perform another system reset.
5. Delete other third-party applications one at a time until you eliminate
the problem.
6. If none of the steps above are possible, you may wish to perform a hard
reset (see page 132). Then, locate your Backup folder on your computer
(Windows: C:\Program Files\Handspring\user name; Macintosh: Mac
HD\Applications\Palm\Users\user name). If you find a .prc or .pdb file for
any applications you just removed, delete the file(s) from the Backup folder.
Then, perform a HotSync operation to restore your data and applications.
Remember, not all third-party applications were written with the Treo keyboard
and 5-way navigation in mind. You may encounter strange behavior or errors
in these applications if you use the keyboard and navigation control.
Getting more help
Contact the author or vendor of any third-party software if you require
further assistance.  
						

							Errors
Your Treo is designed to minimize interruptions, when a system error occurs.
If Treo encounters a system error, it automatically resets itself and resumes
functioning as normal. If possible, it even turns Wireless Mode back on if it
was on before the error occurred.
Sometimes, you might want to know more about an error. Treo uses a
special interface to show error messages in greater detail.
1. Press Phone .
2. Press Center, then choose Dial Pad.
3. Type # 
*377, then press Center.
4. Review the screen with details about the conditions that lead up to the
most recent automatic reset. 
5. Choose OK.
Please note that third-party developers create their own error messages. If
you do not understand an error message, please contact the developer of
the application for help.
146 ::   Errors 
						

							Making room on your Treo::   147
Making room on your Treo
If you store a large number of records, or install many third-party
applications, the internal memory on your Treo may fill up. Here are some
common ways to clear space on your Treo:
•Mail:Emails that have large attachments can quickly consume memory
on your Treo. Delete emails with large attachments. If you have hundreds
of messages with or without attachments, you may wish to delete older
messages to make room (see page 78).
•Camera:Large size images take up a lot of memory. Move images to an
expansion card or delete images from your Treo (see page 62).
•MMS:Multimedia content also can consume excessive memory. Move
MMS content to an expansion card or delete large files from your Treo
(see page 71).
•Internet:If you have set a large Blazer cache, you may wish to use
Blazer’s advanced Memory Management settings to clear all recent
pages (see page 59).
•Third-party applications:You can delete infrequently used applications or
move them to an expansion card (see page 103).
Also, remember that your Treo includes an expansion slot, and that you can
store applications and data on expansion cards. However, you still need some
free memory on the Treo itself to run applications from an expansion card. 
						

							Glossary
148 ::   Glossary ALS (Alternate Line Service):A service that
enables two phone numbers to coexist on one
phone/SIM. The Treo phone supports ALS, but be
sure to contact your mobile service provider for
regional availability of this service.
Alt (alternative)  :A keyboard key. Type a letter on
the keyboard, then press Alt  to access variations
such as international characters and symbols.
Applications Launcher :The view on your Treo
from which you can launch all applications.
Auto-off interval:  The time of inactivity that passes
before the screen on your Treo turns off. Wireless Mode
is unaffected by this setting.
Beam:The process of sending or receiving a data
record or application using the infrared port on your Treo. 
CSD (Circuit-Switched Data): A dial-up Internet
connection. You pay for the connection time, not how
much data you transfer. Contrast with GPRS.
GPRS (General Packet Radio Service):The next
generation of mobile Internet connectivity that allows
persistent data connections. You pay for the amount of
data you transfer, not the connection time.
HotSync:The PalmSource technology that
synchronizes your Treo and your computer with the
simple press of a button.
HotSync Manager:The computer application that
manages the synchronization with your Treo.
Infrared (IR):A way of transmitting data using light
waves. The IR port on your Treo lets you transfer data
between other IR devices within a short radius.
Install tool:The component of Palm Desktop software
that enables you to install Palm OS applications and
data on your Treo.
Lithium Ion (Li-Ion):The rechargeable battery
technology used in Treo phones. 
MMS (Multimedia Messaging System):An enhanced
form of SMS messaging that lets you send pictures,
animations, and ring tones almost instantly.
Option key :The keyboard button that lets you
access the alternative feature that appears above the
letter on each key. 
						

							Glossary::   149 Palm Desktop:A PIM application for computers that
helps you manage your personal information and keep
your personal data synchronized with your Treo.
Palm OS:The operating system of your Treo phone. A
trademark of PalmSource, Palm OS is known for its
simplicity of use and for the large number of
applications that can be added to your Treo.
Phone :The application on your Treo that provides
quick access to the most commonly used applications
on your Treo. 
PIM (Personal Information Management):A genre
of software that includes applications such as Palm
Desktop software, Microsoft Outlook, Lotus Notes, and
ACT!. PIMs generally store contacts, schedules, to do
items, and memos. 
PIN (Personal Identification Number): The four-digit
password assigned to your SIM card by your mobile
service provider. Turning on the PIN lock secures your
wireless account. See also PUK.
PocketMirror:Software included on the Treo CD that
lets you synchronize with Microsoft Outlook (English
language and Windows only). PocketMirror is made by a
third-party company called Chapura, Inc.
PUK (Pin Unlock Code):A special extended
password assigned to your SIM card. If you enter the
wrong PIN more than three times, your SIM will be
blocked, and you must call your mobile service provider
for the PUK.
SIM (Subscriber Identity Module):The smartcard,
inserted in your Treo, that contains your GSM mobile
account information. SIM cards are portable between
GSM phones – your mobile subscriber information
moves to whatever phone houses the SIM.
SMS (Short Messaging Service):The service that
exchanges short text messages almost instantly
between mobile phones. These messages can usually
include up to 160 characters. Treo phones can send and
receive SMS messages while you are on a voice call.
User name:The name associated with your Treo that
distinguishes it from other Palm Powered devices. When
you first synchronize your Treo, you are asked to give it
a user name. 
Wireless Mode: The feature inside your Treo that
controls the radio which enables you connect to the
mobile network for wireless communications.  
						

							Responsible party
(North America) (Europe)
Handspring, Inc. John Hartnett
189 Bernardo Avenue VP Worldwide Operations
Mountain View, CA 94043 Handspring
United States of America 89 rue de Lyon
www.handspring.com 1203 Geneva, Switzerland
Antenna Care/Unauthorized ModificationsUse only the supplied
integral antenna. Unauthorized antenna modifications or attachments
could damage the unit and may violate FCC regulations. Any changes
or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Declaration of Conformity  
Treo Model 600  Handspring declares that the above models of Treo
communicators are compliant with the regulations below. The declaration
applies to the communicators and their associated accessories (power
supply, headset, USB and serial cable) where applicable.
Maximum Measured SAR Values (W/kg)
Band: 850 MHz 900 MHz 1800 MHz 1900 MHz  Head SAR: 1.49 1.07 1.53 1.05 Body SAR: .646 .703 .402 .336  
EMC: EN 301 489
GSM: EN 301 419-1(Apr 2000)
EN 310 420 (Dec 1999)
SAR: ANSI/IEEE C95.1 1992
EN 50360 (July 2001)
EN 50361 (July 2001)
FCC OET Bulletin 65 Supplement C
Safety: EN 60950: 2000 (Jan-2000)
Radiated Emissions: EN 55022
Immunity: EN 55024
Using TTY 
A TTY (also known as TDD or Text Telephone) is a telecommunications
device that allows people who are deaf or hard of hearing, or who have
speech or language disabilities, to communicate by telephone.
Your Treo 600 is compatible with select TTY devices. You can
connect a TTY/TDD machine to your phone through the headset
jack, but you cannot use your headset jack with a headset or
handsfree kit, while this mode is enabled. Please check with the
manufacturer of your TTY device for connectivity information and to
ensure that the TTY device supports digital wireless transmission.
To use TTY, you may need to make additional arrangements with
your mobile service provider. Please contact their customer service
department for more information.
1. Press Phone.
2. Dial #*889, and choose Dial.
3. You will receive an onscreen alert that TTY is enabled.
4. To disable TTY, dial #*889 again, and choose Dial. A red “T” will
appear at the top of the Phone screen whenever TTY is enabled. FCC Statement This device complies with part 15 of the FCC
rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may
cause undesired operation.
This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet or circuit different from that
to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
and for additional suggestions.
RF Safety Exposure To Radio Frequency Energy (SAR)  Radio
transmitting devices radiate Radio Frequency (RF) energy during its
operation. RF energy can be absorbed into the human body and
potentially can cause adverse health effects if excessive levels are
absorbed.  The unit of measurement for human exposure to RF
energy is “Specific Absorption Rate” (SAR).
The Federal Communications Commission (FCC), Industrie
Canada (IC), and other agencies around the world have established
limits that incorporate a substantial safety margin designed to
assure the safety of all persons using this equipment. 
In order to certify this unit for sale in the US, Canada and Europe
this unit has been tested for RF exposure compliance at a qualified
test laboratory and found to comply with the regulations regarding
exposure to RF Energy.
SAR was measured with the unit transmitting at its maximum
certified RF power. Often, however, during normal operation the unit
will transmit much less than maximum power. Transmit power is
controlled automatically and, in general is reduced as you get closer
to a cellular base station. This reduction in transmit power will result
in a lower RF energy exposure and resulting SAR value.
FCC RF Safety Statement In order to comply with FCC RF
exposure safety guidelines, users MUST use one of the following
types of body-worn accessories. 
1. A Handspring brand body-worn accessory that has been tested
for SAR compliance and is intended for use with this product.
2. An accessory that contains NO metal (snaps, clips, etc) and provides
AT LEAST 1 cm of separation between the users body and the unit.
Do NOT use the device in a manner such that it is in direct contact
with the body (i.e. on the lap or in a breast pocket). Such use will likely
exceed FCC RF safety exposure limits See www.fcc.gov/oet/rfsafety/
for more information on RF exposure safety.
150 ::   FCC