GoPro Omni User Manual

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SMART REMOTEB AT T E R Y
The Smart Remote can control your cameras from up to 600’ (180m) 
away in optimal conditions with a clear line of sight between the Smart 
Remote and the Omni. To use the Smart Remote with Omni, pair it only 
with the primary camera. You can then control all 6 cameras remotely.
For information about connecting the Smart Remote to your HERO4 
Black cameras, see the Smart Remote User Guide at gopro.com/help.
Note: You cannot use more than one Smart Remote with Omni or control more than one 
Omni with a Smart Remote.
MAXIMIZING BATTERY LIFE 
The battery icon on the camera screen blinks when the battery drops 
below 10%. If the battery in any of the cameras reaches 0% while 
recording, the camera saves the file and the array powers off. 
Extreme cold temperatures can decrease battery life. To maximize battery 
life in cold conditions, keep the camera in a warm place prior to use. 
CHARGING INFORMATION  
The battery charges to 100% in approximately two hours when using 
GoPro’s USB-compatible Wall or Auto Charger (both sold separately).
When charging with a computer, be sure that the computer is connected 
to a power source. If the camera status light does not turn on, use a 
different USB port.
The included lithium-ion battery comes partially charged. No damage 
occurs to the camera or battery if used prior to a full charge.
You can also charge the battery outside the camera using the HERO4 
Dual Battery Charger (sold separately).  
WARNING: Using a wall charger other than a GoPro Wall Charger 
can damage the GoPro battery and could result in fire or leakage. 
Only use chargers marked: Output 5V 1A. If you do not know the 
voltage and current of your charger, use the included USB cable to 
charge the camera from your computer. 
						

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B AT T E R YB AT T E R Y
REMOVING THE BATTERY FROM THE CAMERA 
The HERO4 Black battery is designed to have a tight fit to maximize 
reliability in high-vibration activities.
To Remove the Battery: 1.  Open the battery door by placing your thumb in the indentation in the 
battery door (on the bottom of the camera) and sliding it to the left. 
Allow the door to open.
2.  Grasp the battery pull-tab and remove the battery from the camera.
WARNING: Only use manufacturer-recommended replacement 
batteries for your camera.
BATTERY STORAGE AND HANDLING  
The camera contains sensitive components, including the battery. Avoid 
exposing your camera and battery to very cold or very hot temperatures. 
Low or high temperature conditions may temporarily shorten the battery 
life or cause the camera to temporarily stop working properly. Avoid 
dramatic changes in temperature or humidity when using the camera, as 
condensation may form on or within the camera.
Do not turn on your camera if it is wet. If your camera is already on, 
turn it off and remove the battery immediately. Allow the camera to dry 
thoroughly before using it again. Do not dry the camera or battery with an 
external heat source such as a microwave oven or hair dryer. Damage to 
the camera or battery caused by contact with liquid is not covered under 
the warranty.
WARNING: Do not drop, disassemble, open, crush, bend,   
deform, puncture, shred, microwave, incinerate or paint the 
camera or the battery, if it is removable. Do not insert foreign 
objects into any opening on the camera. Do not use the camera 
or the battery if it has been damaged—for example, if cracked, 
punctured or harmed by water. Disassembling or puncturing the 
battery (whether integrated or removable) can cause an explosion 
or fire.
Do not store your battery with metal objects, such as coins, keys or 
necklaces. If the battery terminals come in contact with metal objects, 
this may cause a fire.
BATTERY DISPOSAL  
Most rechargeable lithium-ion batteries (whether removable or integrated 
into the camera) are classified as non-hazardous waste and are safe for 
disposal in the normal municipal waste stream. Many localities have laws 
in place requiring battery recycling. Check your local laws to make sure 
that you can dispose of rechargeable batteries in your regular trash. To 
safely dispose of lithium-ion batteries, protect terminals from exposure to 
other metal with packing, masking or electrical tape so they do not cause 
a fire while being transported.
Lithium-ion batteries, however, do contain recyclable materials and 
are accepted for recycling by the Rechargeable Battery Recycling 
Corporation’s (RBRC) Battery Recycling Program. We encourage you 
to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY in North 
America to find a convenient recycling location.
Never dispose of a battery in a fire because it may explode.
  
						

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IMPORTANT MESSAGESIMPORTANT MESSAGES
MICROSD CARD MESSAGES
If you cannot capture video, one of the microSD cards may be missing, 
full, or experiencing an error. 
NO SDNo card present. The camera requires a 
microSD, microSDHC or microSDXC card (sold 
separately) to capture videos.
FULL Card is full. Delete files or swap card.
SD ERR Camera is unable to read card formatting. 
Reformat the card in the camera.
PRO TIP:  Reformat your microSD cards before each shooting session to 
ensure that the cards remain in good condition.
ARRAY ERROR
If  Array Error  appears on the primary camera, check the 
secondary cameras for errors and improper connections.   
To identify the secondary camera that is experiencing 
the error, refer to its light on the inner cube.
•  No light on the inner cube: 
• The camera has no battery installed or the battery 
needs charging
•  The camera is not running array camera firmware 
or is running a different firmware version than the 
other cameras in the array
•  Red light on in the inner cube is blinking: 
• The camera has no microSD card
•  The camera’s microSD card has an error
Be sure to resolve any issues before attempting to 
record. FILE REPAIR ICON
If your last video file was corrupted during recording, 
the camera displays the File Repair icon while it tries to 
repair the file. When this process is finished, press any 
button to continue using the camera.
TEMPERATURE ICON
The Temperature icon appears on the camera status 
screen when the camera becomes too hot and needs to 
cool down. If this happens with a camera in Omni, let it 
sit and cool for 20 minutes before attempting to use it 
again. Your camera was designed to identify conditions 
of overheating and is designed to respond accordingly.  
						

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MY GOPRO WON’T POWER ON 
Make sure the camera’s battery is charged or the array is connected to an 
external power supply.
OMNI UNEXPECTEDLY POWERS OFF  
Omni might unexpectedly power off for a number of reasons:
•  Insufficient power to the array from an external power supply
•  Insufficient power to the array from the camera batteries
•  Insufficient, incorrect, or excessive voltage/amperage from an external 
power supply
•  Missing camera from the array
•  Camera without array camera firmware
•  Fully depleted or nearly depleted camera battery
•  Full microSD cards (no action was taken when SD CARD FULL message 
appeared on a camera)
CAMERAS IN OMNI WON’T RECORD  
Check the cameras for errors:
•  If the primary camera has a problem, the camera status screen 
displays a message describing the problem. For more information,   
see  Important Messages  (page 11).
•  If one of the secondary cameras has a problem, the primary camera 
displays  Array Error  and the camera status light on the primary camera 
flashes rapidly. For more information, see Array Error  (page 11).
MY OMNI ISN’T BEHAVING AS EXPECTED  
This issue is often caused by switching from one power source to another 
when the camera is powered on. To switch from camera batteries to 
external power (or external power to batteries), you must first power off   
the camera. Omni takes a moment to recognize the external voltage being supplied. 
• 
Without camera batteries installed, Omni might not respond to a 
rapid attempt to power up, if the external power supply was not yet 
recognized.
•  With camera batteries, a rapid power up might lead to the camera 
batteries initially powering up the Omni and then switching over to the 
external power. 
To prevent these situations, wait a moment after connecting the external 
power before powering up Omni.  
Note: When camera batteries are installed, check the camera status lights to determine 
if the external power is recognized. Unless the camera batteries are fully charged, the 
status lights illuminate after the external power is recognized.
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON  
Press and hold the Power/Mode  button [
  ] for 8 seconds to reset your 
camera. This reset saves all of your content and settings, and powers off 
your camera.
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS  
In  Setup  mode, select Camera Reset, and then select Reset Defaults.   
This option does not reset the Date/Time.
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS   
STILL BLINKING  
The blue light indicates that Wireless is on. To turn off Wireless, go to 
Setup  mode. Press the Shutter/Select  button  [ 
 ] to select Wirleless, 
then press it again to turn Wireless off.
For more answers to commonly asked questions, see   
gopro.com/help .
TROUBLESHOOTINGTROUBLESHOOTING 
						

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CUSTOMER SUPPORT
TRADEMARKS
REGULATORY INFORMATION
To see the complete list of country certifications, refer to the Importa\
nt 
Product + Safety Instructions included with Omni or visit gopro.com/help. GoPro, HERO, Protune, SuperView, and their respective logos are 
trademarks or registered trademarks of GoPro, Inc. in the United States 
and other countries. All other trademarks are the property of their 
respective owners. © 2016 GoPro, Inc. All rights reserved. GoPro is dedicated to providing the best possible service. To reach GoPro 
Customer Support, visit gopro.com/help.
130-16786-000 REVB