GoPro Hero4 Session User Manual
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9495
When you are not using HERO4 Session, rotate it in the frame so the
Shutter/Select button [ ] is covered to prevent the camera from
accidentally turning on.
Note: To prevent the frame from marking the surface of your camera, leave the latch on the frame
open when storing your camera in a frame for a long period of time.
CHARGING TIME
The batter y charges to 80% in approximately one hour and 100% in
approximately two hours when using GoPro’s USB-compatible Wall
Charger, Auto Charger, or other...](http://img.usermanuals.tech/thumb/2179/55837/w64_hero4-session_user-manual-47.png "Page 48
9495
When you are not using HERO4 Session, rotate it in the frame so the
Shutter/Select button [ ] is covered to prevent the camera from
accidentally turning on.
Note: To prevent the frame from marking the surface of your camera, leave the latch on the frame
open when storing your camera in a frame for a long period of time.
CHARGING TIME
The batter y charges to 80% in approximately one hour and 100% in
approximately two hours when using GoPro’s USB-compatible Wall
Charger, Auto Charger, or other...")
![Page 50
9899
MY GOPRO WON’T POWER ON
Make sure your GoPro is charged. To charge your camera, use the
included USB cable and a computer. You can also use a charging
device manufactured by GoPro.
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON
Press and hold the
Shutter/Select button [ ] for about eight
seconds until your camera powers off. This reset saves all of your
content and settings.
/ Troubleshooting
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS
In Setup mode, select Camera Reset. This...](http://img.usermanuals.tech/thumb/2179/55837/w64_hero4-session_user-manual-49.png "Page 50
9899
MY GOPRO WON’T POWER ON
Make sure your GoPro is charged. To charge your camera, use the
included USB cable and a computer. You can also use a charging
device manufactured by GoPro.
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON
Press and hold the
Shutter/Select button [ ] for about eight
seconds until your camera powers off. This reset saves all of your
content and settings.
/ Troubleshooting
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS
In Setup mode, select Camera Reset. This...")
![Page 51
100101
/ Troubleshooting
When your camera is connected to the GoPro App or the Smar t
Remote, tap the Power icon in the app or press the Power/Mode
button on the Smar t Remote to turn off the camera. Wireless
remains on.
If your camera goes out of range of the GoPro App or the Smar t Remote,
or you close the app, shor t press the Info/Wireless button to display
Turn Camera Off, then press the
Shutter/Select [ ] button to select
it. Wireless remains on.
To turn off wireless and power off the...](http://img.usermanuals.tech/thumb/2179/55837/w64_hero4-session_user-manual-50.png "Page 51
100101
/ Troubleshooting
When your camera is connected to the GoPro App or the Smar t
Remote, tap the Power icon in the app or press the Power/Mode
button on the Smar t Remote to turn off the camera. Wireless
remains on.
If your camera goes out of range of the GoPro App or the Smar t Remote,
or you close the app, shor t press the Info/Wireless button to display
Turn Camera Off, then press the
Shutter/Select [ ] button to select
it. Wireless remains on.
To turn off wireless and power off the...")
100101 / Troubleshooting When your camera is connected to the GoPro App or the Smar t Remote, tap the Power icon in the app or press the Power/Mode button on the Smar t Remote to turn off the camera. Wireless remains on. If your camera goes out of range of the GoPro App or the Smar t Remote, or you close the app, shor t press the Info/Wireless button to display Turn Camera Off, then press the Shutter/Select [ ] button to select it. Wireless remains on. To turn off wireless and power off the camera, shor t press the Info/Wireless button, shor t press it repeatedly to display Turn WiFi Off, then press the Shutter/Select [ ] button to select it. / Troubleshooting I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS STILL BLINKING The blue light indicates that wireless is on. To turn off wireless, shor t press the Info/Wireless button to display Turn WiFi Off, then press the Shutter/Select [ ] button to select it. MY PLAYBACK IS CHOPPY Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely the cause: • Using an incompatible video player. Not all video players suppor t the H.264 codec. For best results, use the latest GoPro Studio software.
102103 / Troubleshooting • The computer does not meet the minimum requirements for HD playback. The higher the resolution and frame rate of your video, the harder the computer has to work to play it back. If you are using GoPro Studio to play back your files, be sure that your computer meets the minimum system requirements, available on gopro.com/getstarted . • Playing content directly from your camera over a USB connection. Transfer the file to the computer to play back. If your computer does not meet the minimum requirements, record with Protune off and make sure that all other programs on your computer are closed. WHAT SOF T WARE VERSION AM I RUNNING? Shor t press the Info/Wireless button to display the status screen, then shor t press it repeatedly until you get to Exit. The software version number appears in the upper left of the status screen. To exit the menu, shor t press the Shutter/Select button [ ]. WHAT IS MY CAMERA’S SERIAL NUMBER? The camera’s serial number is listed in several places: • On the inside of the camera’s side door • On your camera’s microSD card (in the version.txt file in the MISC folder) • On your camera’s original packaging / Troubleshooting
104105 / Customer Support GoPro is dedicated to providing the best possible ser vice. To reach GoPro Suppor t, visit gopro.com/support. / Regulatory Information To see the complete list of countr y cer tifications, refer to the Impor tant Product + Safety Information included with your camera. GoPro, HERO, the GoPro logo, the GoPro Be a Hero logo, BacPac, Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or registered trademarks of GoPro, Inc. in the U.S. and internationally. Other names and marks are the proper ty of their respective owners. / Trademarks 130-09698-000 REVD