Getnet Router GR-524WA User Manual

 93
5.4.5. Diagnostic Test 
 
The Diagnostic Test page shows the test results for the connectivity of the 
physical layer and protocol layer for both LAN and WAN sides.  
 
 
 
5.4.6. Reboot 
 
Whenever you use the Web configuration to change system settings, the 
changes are initially placed in temporary storage. To save your change for 
future use, you have to click “Commit and Reboot” to reboot the router. If you 
have encountered some problems during the configurations, You can click the 
“Reset”...

 94
6. Troubleshooting 
1.  The LAN LED on the front panel does not light up. 
 
STEPS CORRECTIVE ACTION 
1  Check the Ethernet cable connections between your ADSL2+ 
Router and the computer or hub.  
2  Check for faulty Ethernet cables. 
3  Make sure your computer’s Ethernet card is working properly. 
4  If these steps fail to correct the problem, contact your local 
distributor for assistance. 
 
 
2.  The ADSL LED on the front panel does not light up. 
 
STEPS CORRECTIVE ACTION 
1  Check the telephone...

 95 The following procedures will help you to check the current IP Address setting 
of your computer. You can compare if your computer and router’s IP 
Addresses are in the same subnet. 
 
Step 1: Click “Start” and select “Run”. 
 
Step 2: Type in “cmd” and click “OK”. 
 
 
 
Step 3: Type ipconfig /all and click enter. 
 
 
 
z Your PC’s IP address is 192.168.1.111. 
z The PC’s Subnet Mask is 255.255.255.0. 
z Your PC’s MAC Address is the one entitled Physical Address (00-00-E2-
82-C3-AD). 
  

 96  
4.  I forget my login username and/or password. 
 
STEPS CORRECTIVE ACTION 
1  If you have changed the password and have now forgotten it, you 
will need to upload the default configuration file. This will erase all 
custom configurations and restore all of the factory defaults 
including the password. 
2  Press the Reset/WPS button for over five seconds, and then 
release it. When the Power LED begins to blink, the defaults 
have been restored. 
3  The default username is “admin”. The default...

 97  
STEPS CORRECTIVE ACTION 
1  Check the cable connections between the ADSL port and the 
wall jack. The ADSL LED on the rear panel of the router should 
be on. 
2  Check VPI, VCI, type of encapsulation and type of multiplexing 
settings are the same as what you collected from your ISP. 
3  Restart the router. If you still have problems, you may need to 
verify your VPI, VCI, type of encapsulation and type of 
multiplexing settings with the ISP. 
 
 
7.  I cannot get a WAN IP address from the ISP....

 98
7. Glossary 
10Base-T 
It is an Ethernet standard for Local Area Network (LAN). 10Base-T uses a 
twisted pair cable with maximum length of 100 meters. 
 
AAL 
ATM Adaptation Layer that defines the rules governing segmentation and 
reassembly of data into cells. Different AAL types are suited to different traffic 
classes. 
 
ADSL 
Asymmetric Digital Subscriber Line, as its name showing, is an asymmetrical 
data transmission technology with high traffic rate downstream and low traffic 
rate upstream....

 99 Default Gateway (Router) 
Every non-router IP device needs to configure a default gateway’s IP address. 
When the device sends out an IP packet, if the destination is not on the same 
network, the device has to send the packet to its default gateway, which will 
then send it out towards the destination. 
 
DHCP 
Dynamic Host Configuration Protocol, this protocol automatically gives every 
computer on your home network an IP address. 
 
DNS Server IP Address 
DNS stands for Domain Name System, which...

 100 Idle Timeout is designed so that after there is no traffic to the Internet for a 
pre-configured amount of time, the connection will automatically be 
disconnected. 
 
ISP 
Internet Service Provider is a business that provides connectivity to the 
Internet for individuals and other businesses or organizations.  
 
ISP Gateway Address 
The ISP Gateway Address is an IP address for the Internet router located at 
the ISPs office.  
 
LAN 
Local Area Network is a group of computers and devices connected...

 101 Port 
Network Clients (LAN PC) uses port numbers to distinguish one network 
application/protocol over another. Below is a list of common applications and 
protocol/port numbers: 
 
Application Protocol Port Number
Telnet TCP 23 
FTP TCP 21 
SMTP TCP 25 
POP3 TCP 110 
H.323 TCP 1720 
SNMP UCP 161 
SNMP Trap  UDP  162 
HTTP TCP 80 
PPTP TCP 1723 
PC Anywhere TCP  5631 
PC Anywhere UDP  5632 
 
PPP 
PPP is the Point-to-Point-Protocol. The successor to SLIP, PPP provides 
router-to-router and...

 102 Protocol 
A protocol is a set of rules for interaction agreed upon between multiple 
parties so that when they interface with each other based on such a protocol, 
the interpretation of their behavior is well defined and can be made objectively, 
without confusion or misunderstanding.  
 
PVC 
Permanent Virtual Circuit, connection-oriented permanent leased line circuit 
between end-stations on a network over a separate ATM circuit. 
 
RFC 
Request for Comments. The document series, begun in 1969,...