GE Profile Quiet Power 7 Owners Manual
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Prior to the first use, the dishwasher needs to be calibrated for water hardness. Please follow directions below to calibrate the dishwasher to the hardness of your tap water. Determine the Hardness of Your Tap Water In the bag that contained these instructions, you should find a water hardness test strip package. Read the instructions on the package, remove the test strip and follow the instructions to determine the hardness level of your tap water. You will use this information to calibrate your dishwasher to dispense the optimal amount of detergent . Water hardness test strip indication Calibration of 12-Button Front-Control Models With 3-Digit Display Close and latch the door (lights on, dishwasher not running). Press the COOKWAREand DELAY HOURSpads at the same time for 3 seconds. The display will show a number from 1to 5. This is the water hardness value currently set . Press the COOKWAREpad to raise the value or the NORMALpad to lower the value. Set the water hardness value to the number determined with the test strip and table above. Once the water hardness is set , press the START/RESETpad to save the setting and return the dishwasher to normal operation. Calibration of 7-Button Front-Control Models With 3-Digit Display Open the door and touch a pad (other than START) to turn lights on. Press the “Up” Arrow Pad and DELAY HOURSpad at the same time for 3 seconds. The display will show a number from 1to 5. This is the water hardness value currently set . Press the “Up” Arrow Pad to raise the value or the “Down” Arrow Pad to lower the value. Set the water hardness value to the number determined with the test strip and table at the left . Once the water hardness is set , press the START/RESETpad to save the setting and return the dishwasher to normal operation. Calibration of Models Without a 3-Digit Display Front controls Close and latch the door (lights on, dishwasher not running). Press the COOKWAREand DELAY HOURSpads together for 3 seconds. All lights will light up and you will hear 1 to 5 beeps. The number of beeps indicates the current hardness value. To change the setting, press the DELAY HOURS pad the number of times that corresponds to the water hardness value determined at the left . The control will beep each time you press the pad. Once finished pressing the pad, you will hear a confirmation with beeps for the number of times you pressed the pad. If the number of beeps is not what you desire, start pressing the DELAY HOURSpad again to reenter a new water hardness level. Once the water hardness is set , press the START/RESETpad to save the setting and return the dishwasher to normal operation. Top controls Open the door and touch a pad to turn lights on. Press the “Up” Arrow Pad and DELAY HOURSpad at the same time for 3 seconds. All lights will light up and you will hear 1 to 5 beeps. The number of beeps indicates the current hardness value. To change the setting, press the DELAY HOURS pad the number of times that corresponds to the water hardness value determined at the left . The control will beep each time you press the pad. Once finished pressing the pad, you will hear a confirmation with beeps for the number of times you pressed the pad. If the number of beeps is not what you desire, start pressing the DELAY HOURSpad again to reenter a new water hardness level. Once the water hardness is set , press the START/RESETpad to save the setting and return the dishwasher to normal operation. NOTE:You should recalibrate the dishwasher control if water conditions change; for example, if a water softener system is added or removed from your home. 6 5 4 3 2 1 6 5 4 3 2 1 4 3 2 1 4 3 2 1 Consumer Support Troubleshooting Tips Operating Instructions Safety Instructionsge.com SmartDispenseTMDetergent Dispenser Water Hardness Calibration 11 0 RED 1 RED 2 RED 3 RED 4 RED1 2 3 4 5SOFT HARD Value to Enter into Dishwasher Press at the same time.Display LOW DETERGENTSmart DispenseSENSINGWASHINGDRYINGSANITIZEDCLEANRINSE ONLYSINGLE RACK WASHPLASTIC CYCLECHINA CYCLESPEED CYCLENORMALCOOKWAREANTI-BACTERIAL Press at the same time.Display
Lower Rack The lower rack is best used for plates, saucers and cookware. Large items such as broiler pans and baking racks should go along the left-hand side. Load platters, pots and bowls along the sides, in corners or in the back. The soiled side of items should face the center of the rack. If necessary, oversized glasses and mugs can be placed in the lower rack to maximize loading flexibility.Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results. Fold-down tines (on some models) provide flexibility for extra-large and hard-to-fit items. The tines may be left in the up position or folded down to customize the lower rack. Operating Instructions Safety Instructions Consumer Support Troubleshooting Tips 12 Loading the dishwasher racks. For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model. Upper Rack Although the upper rack is primarily for glasses, cups and saucers, pots and pans can be placed in this rack for effective cleaning. Cups and glasses fit best along the sides. This is also a secure place for dishwasher plastics. The utility shelf (some models) may be placed in the up or down position to add flexibility. A wine glass holder (some models) secures wine glasses for best washability. Some models have contoured metal cup shelves that can secure up to 12 wine glasses (as shown). Because wine glasses come in various sizes, after loading, slowly push in the rack to make sure they will clear the top of the dishwasher. Some models have an Angled Rack System, which allows you to angle your dishes, such as coffee mugs, for better cleaning and quicker drying. To position the tines, pull the lever forward then drop the tines into position, then release the lever.The upper rack is good for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other items should be placed face down. Fold-down tines (on some models) provide flexibility for extra-large and hard- to-fit items. Secure larger dishwasher-safe plastics over 2 tines when possible. Make sure small plastic items are secure so they can’t fall onto the heater. Be sure that items do not protrude through the bottom of the rack and block rotation of the middle spray arm. This could result in poor wash performance for items in the upper rack. Check to make sure that no items will block rotation of the wash arm. NOTE:The Single Rack Wash selection, on models with this feature, washes the upper rack only. If you use this feature, do not load items in the lower rack. Adjustable Upper Rack The standard position of your adjustable rack is “up” which allows for maximum clearance for your taller items in the lower rack. If you have taller wine glasses, tumblers or other items to place in the upper rack, you may want to adjust the rack to the lower position. To lower the rack,support the weight of the rack with your hands as shown and press both finger pads about 1/4″toward the inside of the rack as indicated and guide the rack down to its lower position. To raise the rackto the “up” position, pull up on the center of the rack side frame until the rack locks into place.
Removing the Upper Rack Your new dishwasher has the capability to wash extra large items in the lower rack. This is accomplished by removing the upper rack and installing a nozzle over the port that normally supplies water to the upper rack. The nozzle is not included with your dishwasher, but is available for purchase from GE. Call GE at 1.800.626.2002 or go to the GE website ge.com and request Nozzle Spray Asm, part number WD12X10134. Customers in Canadacan order on-line at geappliances.ca 24 hours every day, or by phone at 1.800.661.1616 during normal business hours. NOTE:Do not use the SINGLE RACK WASH cycle (some models) with this feature. Single Rack Wash cycle is for upper rack wash only. The recommended cycle for lower rack only use is the COOKWAREcycle. NOTE: Nozzle must be in place with upper rack removed. If not installed properly, poor wash performance and noise will result .To remove the upper rack: Press thumb tab out and remove the front end caps on each side of the rail. Pull the rack straight out and off the rails. Replace the end caps. Push the rails all the way back into the dishwasher. Slide the shower nozzle attachment over the spout . Then fill the lower rack and begin your cycle. NOTE:Don’t forget to remove the shower nozzle attachment before you replace the upper rack. 6 5 4 3 2 1 13 Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions Remove end cap Press thumb tab out ge.com Shower nozzle attachment Don’t let any item extend through bottom. To remove end baskets, grasp the basket at opposite corners and slide apart . Three-piece basket (on some models) One-piece basket (on some models) Silverware Basket To load flatware, simply push the adjustable handle to either side (on some models). Put flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers should go in the bottom of the silverware basket with the silverware on top. The one-piece silverware basket (on some models) can be placed in the front , right side or back of the lower rack.A variety of options is available regarding the three-piece silverware basket (on some models) in your dishwasher. The complete basket is designed to fit on the right side of the lower rack. Additionally, each end of the basket is removable to add loading flexibility to accommodate flatware and lower rack capacity needs. The lids of both end and middle baskets (on some models) can be closed to contain small items. Long items can be placed on the utility shelf in the upper rack. Shower Nozzle Service Part Number WD12X10134
Operating Instructions Safety Instructions Consumer Support Troubleshooting Tips 14 Loading the dishwasher racks. Extra Rack Features (on some models) Cutlery Tray The cutlery tray holds up to 4 large knifes such as a carver, chef ’s knives, bread knife, etc., that are too tall to fit in the silverware basket . Hook the tray onto the rear of the upper rack. Lay the knives between the guides (as shown). Bowl Tines The special large-bowl tines in the lower rack add flexibility to your loading pattern. They are useful for serving bowls or other large bowls. To use the bowl tines, fold down the 2 rows of flex tines in front of the bowl tines and load bowls just as you would in the upper rack. Loading place settings… Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets may vary from your model. NOTE:Silverware should be individually loaded into the slots on the silverware basket lid. Upper Rack—10 place settings Lower Rack—10 place settings Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets may vary from your model. NOTE: Silverware should be individually loaded into the slots on the silverware basket lid. Upper Rack—12 place settings Lower Rack—12 place settings These tines fold downLarge-bowl tines
Consumer Support Troubleshooting Tips Operating Instructions Safety InstructionsCaring for the dishwasher.ge.com Cleaning the Exterior Door Panel Before cleaning the front panel, make sure you know what type of panel you have. Refer to the last two letters of your model number. You can locate your model number on the left-hand tub wall just inside the door. If your model number ends with BB, CC, WW, SA or BG, then you have a Painted Door panel. If your model number ends with SS, then you have a Stainless Steel Door panel. If your model number ends with CS, then you have a CleanSteel panel. Follow the instructions below for cleaning the door panel for your specific model. Painted Door Panel (model numbers ending in BB–black, CC–bisque, WW–White, S A–silver metallic or BG–graphite black) Use a clean, soft , lightly dampened cloth, then dry thoroughly. You may also use a good appliance wax or polish.Stainless Steel Door Panel (model numbers ending in SS) The stainless steel panels can be cleaned with Stainless Steel Magicor a similar product using a clean, soft cloth. Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel doors. You can order Stainless Steel Magic #WX10X15through GE Parts by calling 800.626.2002. CleanSteel Door Panel (model numbers ending in CS) Use a clean, soft , lightly dampened cloth, then dry thoroughly. Do not use appliance wax, polish or any chemical agent on CleanSteel doors. Do not wipe the dishwasher with a soiled dish cloth or wet towel. These may leave a residue. Do not use scouring pads or powdered cleaners because these products can scratch the finish. Cleaning the Control Panel To clean the control panel, use a lightly dampened cloth. Then dry thoroughly. Check the air gap any time your dishwasher isn’t draining well. An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one.The air gap is easy to clean. Turn off the dishwasher and lift off the cover. Remove the plastic cap and clean with a toothpick. 2 1 Air gapDoes Your Dishwasher Have an Air Gap?Stainless Steel Interior—Tub and Inner Door The stainless steel used to make the dishwasher tub and inner door provides the highest reliability available in a GE dishwasher. If the dishwasher tub or inner door should be scratched or dented during normal use, they will not rust or corrode. These surface blemishes will not affect their function or durability. 15 If your dishwasher is left in an unheated place during the winter, ask a service technician to: Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker. Turn off the water supply and disconnect the water inlet line from the water valve.Drain water from the water inlet line and water valve. (Use a pan to catch the water.) Reconnect the water inlet line to the water valve. 4 3 2 1 Protect Against Freezing
Operating Instructions Safety Instructions Consumer Support Troubleshooting Tips Problem Possible Causes What To Do Dishes and flatwareLow inlet water temperature •Make sure inlet water temperature is correct (see page 8). Turn on the hot not cleanwater faucet nearest the dishwasher; let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet . This ensures the entering water is hot . •Try not to use the dishwasher when hot water is being used elsewhere in the house; for example, when doing laundry or when a family member is using the shower. Water pressure is temporarily low •Turn on a faucet . Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. •Try not to use the dishwasher when hot water is being used elsewhere in the house; for example, when doing laundry or when a family member is using the shower. Air gap or disposer is clogged •Clean the air gap or flush the disposer. Improper rack loading •Make sure large dishware does not block the detergent dispenser or the wash arms. See the Loading the dishwasher rackssection. No air gap or high drain loop •Verify that you have an air gap or a high drain loop. Refer to the Installation Instructions. Error Messages Possible Causes What To Do START/RESET status You have pressed the •Press the START/RESETpad only one time to start the dishwasher. When the indicator light flashing START/RESET pad while the dishwasher is running, only press the START/RESETpad if you wish to cancel dishwasher is running. This will (reset) the cycle. cancel the cycle. The light will stop flashing after the dishwasher drains (about 90 seconds). Power to the dishwasher was •The light will stop flashing after the dishwasher drains out the water. A new turned off while a cycle was cycle will start automatically when the drain ends. running and power has just been restored to the dishwasher. The blinking lights indicate that the dishwasher is draining water inside. Dishwasher BEEPS This is a reminder that your •Close and latch the door after opening it mid-cycle. Beeping will stop and once every 30 secondsdishwasher door has been left dishwasher will complete cycle. open during operation. It will continue beeping until you close the door. Beeping at the end This is normal. The dishwasher •To turn off the double beep indicator (or re-activate it if it was previously of the cyclewill beep twice at the end of turned off), press theHEATED DRYpad 5 times within 3 seconds. A triple the cycle.beep will sound to indicate the end-of-cycle beep option has been turned on or off. Low Detergent SmartDispense TMhas less than •Fill the SmartDispenseTMreservoir with liquid dishwasher detergent . After Light ON 10 cycles worth of detergent filling the reservoir, the LOW DETERGENTlight will turn OFF once the left in the dishwasher.door is closed. Before you call for service… Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service. 16
Problem Possible Causes What To Do Spots and filming•Use Jet-Dry®or Cascade Crystal Clear®rinse agents to remove spots and on glasses andprevent new film buildup. flatware •Make sure water temperature is at least 120°F. •Load dishwasher as shown in the Loading Place Settingssection. •Make sure detergent is fresh. •If water is extremely hard, a softener may be required. Cloudiness onCombination of soft water and •This is called etchingand is permanent . To prevent this from happening, glasswaretoo much detergentuse less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. Recalibrate the SmartDispense TMsystem if you are using it . See pages 9 and 11. Water temperature entering •This could be etching. Lower the water heater temperature. the dishwasher exceeds 150°F Suds in the tubCorrect detergent •Use only automatic dishwasher detergents to avoid sudsing. wasn’t usedCascade ®and Electrasol®Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. •To remove suds from the tub, open the dishwasher and let suds dissipate. Close and latch the dishwasher door. Pump out water by touching the START/RESET pad once; then 30 seconds later, touch the START/RESET pad again. Repeat if necessary. Rinse agent was spilled •Always wipe up rinse agent spills immediately. Detergent left inDishes are blocking the •Reposition the dishes, so the water from the lower spray arm can dispenser cupsdetergent cup or flush the detergent cup or outlet from the SmartDispense TMsystem. or on doorSmartDispenseTMoutletSee pages 13 and 14. Water in the Cap not tightened after filling •Use a turkey baster to remove as much water as possible from the SmartDispense ™the dispenserSmartDispense™dispenser and refill it as normal. Be sure to tighten the dispensercap fully to prevent water from entering the dispenser. Black or grayAluminum utensils have •Remove marks with a mild, abrasive cleaner. marks on dishesrubbed against dishes Dishes don’t dryLow inlet water temperature •Make sure inlet water temperature is at least 120°F. •Select HEATED DRY. •Use PRE WASH or ADDED HEAToptions. •Select a higher cycle, such asANTI-BACTERIAor COOKWARE. Rinse agent dispenser is empty •Check the rinse agent dispenser and fill as required. Control panel respondedDoor latch may not be properly •Make sure the door is firmly closed. to inputs but dishwasherseated never filled with water Water valve may be turned off •Make sure water valve (usually located under the sink) is turned on. Stained tub interiorSome tomato-based foods can •Use of the RINSE ONLYcycle after adding the dish to the load cause reddish stainscan decrease the level of staining. GE recommends Cascade ® Plastic Booster to help remove these types of stains. Tea or coffee stains •Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. WARNING Before cleaning interior, wait at least 20 minutes after a cycle for the heating elements to cool down. Failure to do so can result in burns. An overall yellow or brown film can •A special filter in the water supply line is the only way to correct be caused by iron deposits in waterthis problem. Contact a water softener company. White film on inside surface— •GE recommends Jet-Dry®or Cascade Crystal Clear®to help hard water mineralsprevent hard water mineral deposits from forming. •Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts. See back cover for ordering information. Extremely hard water Low inlet water temperature Overloading the dishwasher Improper loading Old or damp powder detergent Rinse agent dispenser empty Too little detergent 17 Consumer Support Troubleshooting Tips Operating Instructions Safety Instructionsge.com
Operating Instructions Safety Instructions Consumer Support Troubleshooting Tips 18 Before you call for service… Problem Possible Causes What To Do Dishwasher won’t runFuse is blown or circuit breaker •Replace fuse or reset circuit breaker. Remove any other appliances from is trippedthe circuit . Power is turned off •In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. Control panel is locked •Unlock control panel. See page 6. Control panel needs to be •Turn off power to the dishwasher (circuit breaker or wall switch) for rebooted30 seconds; then turn back on. Control panel lights Time too long between •Each pad must be touched within 5 minutes of the others. go off when you’re touching of selected padsTo relight , touch any pad again, or unlock and relatch door. setting controls Water standing inThis is normal •A small amount of clean water around the outlet on the tub the bottom of the tubbottom at the back of the tub keeps the pump seal lubricated. Water won’t pumpDrain is clogged •If you have an air gap, clean it . See page 15. out of the tub •If the dishwasher drains into a disposer, run disposer clear. •Check to see if your kitchen sink is draining well. If not , you may need a plumber. SteamThis is normal •Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out . This is necessary for drying. Sanitized light does The door was opened and the •Do not interrupt the cycle anytime during or after main wash. not illuminate at the cycle was interrupted during end of the cycleor after the main wash portion (Anti-Bacteria The incoming water •Raise the water heater temperature to between 120°F and 140°F. cycle only) temperature was too low NoiseNormal operating sounds •These are all normal. No action is required. Detergent cup opening Water entering dishwasher The motor stops and starts at various times during the cycle Drain pump sounds during pump out Drying fan running for 2–4 hours afterCLEANlight is illuminated (Top Control Panel models only) Rattling dishes when the spray •Make sure dishes are properly loaded. See the Loading the arm rotatesdishwasher racks section. Troubleshooting Tips
General Electric Company Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150 GE Service Protection Plus™ GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances— No Matter What Brand! Benefits Include: • Backed by GE • All brands covered • Unlimited service calls • All parts and labor costs included • No out-of-pocket expenses • No hidden deductibles • One 800 number to call You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract . No questions asked. It’s that simple. Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs. Place your confidence in GE and call us for more information in the U.S. toll-free at 800.626.2224and in Canada, toll-free at 888.261.2133. *All brands covered, up to 20 years old, in the continental U.S. We’ll Cover Any Appliance. Anywhere. Anytime.* Please place in envelope and mail to: ✁Cut here 19
20 Consumer Product Ownership Registration Important Mail Today! GE Consumer & IndustrialAppliances General Electric Company Louisville, KY 40225 ge.com First Name Mr. Ms. Mrs. Miss Street Address CityState Date Placed In Use MonthDayYear Zip Code Apt . # Last Name Phone Number_ _ Consumer Product Ownership Registration Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer! Follow these three steps to protect your new appliance investment: Important: If you did not get a registration card with your product , detach and return the form below to ensure that your product is registered, or register online at ge.com. Canadian consumers, please use the mail-in card on page 19 in the French Language section. 1 23 Model NumberSerial Number ✁Cut here Complete and mailyour Consumer Product Ownership Registration today. Have the peace of mind of knowing wecan contact you inthe unlikely event of a safety modification.After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800.GE.CARES (800.432.2737) in the U.S. and 800.361.3400 in Canada.Read your Owner ’s Manual carefully. It will help you operate your new appliance properly. Model NumberSerial Number E-mail Address* * Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important communications from GE Appliances (GEA). Check here if you do not want to receive communications from GEA’s carefully selected partners. FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS. For information about GEA’s privacy and data usage policy, go to ge.com and click on “Privacy Policy” or call 800.626.2224.