GE I210c Manual

							GE Energy
GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GEH-7101-2.00-151
Table 6 Batter Failure & Power Outage Error Code Display
Date & TimeLost
Load Profile recording: Stopped
Register Function: Remains TOU, but operates as a demand meterwith a default TOU rate
Program: OK
TOU schedule: Stopped
TOU calendar: Stopped
Billing Data: Total summations and max. Demands are OK
(rolling billing period demand if enabled will
cease, and traditional demand will begin);
summations and demands for the programmed
default TOU rate will also be updated.
4.13.1.2 Er 000020—Hardware Failure
The Hardware Failure error indicates that the meter detected an internal hardware failure. The
meter should be taken out of service and returned to GE.
Table 7 Er 000020—Hardware Failure
Date & Time: Stopped
Load Profile recording: Stopped
Register Functions: Demand Only
Program: OK
TOU schedule: Stopped
TOU calendar: Stopped
Billing Data: May be corrupt
4.13.1.3 Er 000200—Non-volatile Data Error
The Non-volatile Data error indicates a failure in the memory used to store configuration
information, billing data, self-reads, event logs, and load profile data. When the meter is not
communicating, it continually tests the integrity of the data stored in non-volatile memory. If the
meter detects an error in the non-volatile data, it sets the Non-volatile Data error. If subsequent
tests pass, the error is cleared. A meter with a persistent Non-volatile Data error should be
removed from service and returned to GE. 
						

							GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GE Energy
52GEH-7101-2.00-1
Table 8 Er 000200—Non-volatile Data Error
Date & Time: OK
Load Profile recording: May be corrupt
Register Functions: Unchanged
Program: May be corrupt
TOU schedule: May be corrupt
TOU calendar: May be corrupt
Billing Data: May be corrupt
4.13.1.4 Er 001000—Firmware Code Error
The Firmware Code error indicates a failure in the memory used to store firmware. When the
meter is not communicating, it continually tests the integrity of the firmware stored in memory.
If the meter detects an error in the firmware, the meter sets Firmware Code error. If subsequent
tests pass, the error is cleared. A meter with a Firmware Code error should be removed from
service and returned to GE.
Table 9 Er 001000—Firmware Code Error
Date & Time: OK?
Load Profile recording: OK?
Register Functions: Unchanged
Program: OK?
TOU schedule: OK?
TOU calendar: OK?
Billing Data: OK?
4.13.1.5 Er 100000—Meter Chip Error
The Meter Chip error indicates the meter has detected an error in the operation of its meter chip.
If subsequent correct operation occurs, the error is cleared. A meter with a persistent Meter Chip
error should be taken out of service and returned to GE.
Table 10 Er 100000—Meter Chip Error
Date & Time: OK?
Load Profile recording: Corrupt Data
Register Functions: Unchanged.
Program: OK
TOU schedule: OK
TOU calendar: OK
Billing Data: Corrupt Data 
						

							GE Energy
GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GEH-7101-2.00-153
4.13.2 Caution Reporting
The meter also checks other conditions that are of concern but do not indicate a problem with the
meter hardware. The meter reports these as cautions. Individual cautions may be enabled or
disabled selectively. If a caution is enabled, it can be configured to be displayed and optionally
freeze the display.
Table 11 Caution Code Display
Caution DisplayProbable CauseRemedy
CA 000 001 a. Low battery
b. Battery failed test.
Replace battery.
CA 000 010 a. Meter unprogrammed
b. Using default values
Program the meter.
CA 000 040 a. Loss of program
b. Programming interrupted
c. Using previous values.
Program the meter.
CA 000 050 a. Loss of program and Meter is
unprogrammed
b. Programming interrupted. Using default
values.
Program the meter.
CA 000 100 DC detected Investigate cause of DC component.
CA 000 400 Low potential on phase A. Check circuit voltage.
CA 000 500 DC detected and Low potential.a. Check circuit voltage.
b. Investigate cause of DC component.
CA 004 000 Demand overload warning has exceeded
programmed threshold.
a. Check for service overload.
b. Check programming threshold value.
CA 040 000 Leading kvarh warning.a. Disable wiring.
b. Check system operating parameters if
leading kvarh is unexpected.
CA 400 000 Received kWh warning:
a. CT polarity is incorrect.
b. Energy is flowing from load to line.
c. Meter’s internal wiring is defective.
a. Check meter socket and CT wiring.
b. Disable caution. Check system
operating parameters if reverse
energy flow is unexpected.
c. Check that sensor connector is
properly seated.
Low battery, loss of program, and unprogrammed cautions are used to remind the user of actions
that are required. Any meter with a low battery caution may lose time if the battery is not
replaced before the next power outage.
Other caution codes report unusual operation such as receiving energy from the load, leading
power factor, very high current flow, or low voltage.
Note:When multiple cautions occur, they are combined. For example, CA040400 indicates
leading quadergy and low potential. 
						

							GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GE Energy
54GEH-7101-2.00-1
4.13.2.1 CA 000001—Low Battery
The Low Battery caution indicates a weak or missing battery. The meter periodically tests the
battery. The meter sets the Low Battery caution if the battery voltage is low. The Low Battery
caution is cleared when the battery test passes. The meter tests the battery under the following
conditions:
Power up
1st of each month (00:16)
Activation of the Display Switch (not in Test Mode)
MeterMate™Meter Communication command
4.13.2.2 CA 000010—Unprogrammed
The Unprogrammed caution indicates that the meter is not programmed and is functioning in a
default demand mode. The meter is shipped unprogrammed unless it is ordered factory-
programmed. The MeterMate™Meter Communications Unprogram command will put the meter
into the Default Demand mode and set the Unprogrammed caution. Programming the meter
clears the Unprogrammed caution.
4.13.2.3 CA 000040—Loss of Program
The Loss of Program caution indicates that a programming session was interrupted. The meter
sets the Loss of Program caution when a programming session is terminated abnormally. The
meter will roll back to the last good program and operate from it. If a meter has a Loss of
Program caution, reprogram the meter and the Loss of Program caution will be cleared.
4.13.2.4 CA 000050—Unprogrammed and Loss of Program
The Unprogrammed and Loss of Program caution indicates that a programming session was
interrupted while the meter was operating in default demand mode. The meter sets the Loss of
Program caution when a programming session is terminated abnormally. The meter will roll back
to the default demand program and operate from it. If a meter has an Unprogrammed and Loss of
Program caution, reprogram the meter and the Unprogrammed and Loss of Program caution will
be cleared.
4.13.2.5 CA 000100—DC Detected
The DC Detected caution indicates the presence of DC in the current signal. The meter checks
for the presence of DC every second; if it detects the presence of DC for longer than the factory
configured duration, the meter sets the DC Detected caution. The meter does not automatically
clear the DC Detected caution. The DC Detected caution is cleared by a demand reset. 
						

							GE Energy
GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GEH-7101-2.00-155
4.13.2.6 CA 000400—Low Potential
The Low Potential caution indicates that measured voltage falls below the programmed
tolerance. The voltage is tested every five seconds using the voltage from the previous second.
The meter sets the Low Potential caution when the test fails three consecutive times. The meter
automatically clears the Low Potential caution when all active phases exceed the minimum
threshold for two consecutive tests.
4.13.2.7 CA 000500—DC Detected and Low Potential
The DC Detected and Low Potential caution indicates that measured voltage fell below the
programmed tolerance and the presence of DC in the current signal has been detected.
4.13.2.8 CA 004000—Demand Overload
The Demand Overload caution indicates that the kW demand exceeded the programmed
threshold. The meter compares the value of the instantaneous kW demand quantity to the
programmed threshold every five seconds using the demand from the previous second. The
meter sets the Demand Overload caution when the kW demand exceeds its threshold for 3
consecutive tests. The meter does not automatically clear the Demand Overload caution. The
Demand Overload caution is cleared by a demand reset.
4.13.2.9 CA 040000—Leading kvarh
The Leading kvarh caution indicates that the current leads the voltage instead of lagging it. The
meter tests the direction of the quadergy every five seconds using the kvarh from the previous
second. The meter sets the Leading kvarh caution when the direction of the quadergy is leading
for three consecutive tests. The meter does not automatically clear the Leading kvarh caution.
The Leading kvarh caution is cleared by a demand reset.
4.13.2.10 CA 400000—Received kWh
The Received kWh caution indicates that active energy was received from the load. The meter
tests the direction of the active energy every five seconds using the kWh from the previous
second. The meter sets the Received kWh caution when the direction of the active energy is
received for three consecutive tests. The meter does not automatically clear the Received kWh
caution. The Received kWh caution is cleared by a demand reset. 
						

							GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GE Energy
56GEH-7101-2.00-1
Table 12 Fault Symptoms Without Codes
Caution DisplayProbable CauseRemedy
High/low demand
registration
a. Socket wiring error
b. Meter internal wiring defective
c. Defective sensor
a. Rewire according to applicable
diagram.
b. Check that voltage and currentconnectors are seated properly. Check
the leads for damage.
c. Replace meter.
Meter overheats a. Meter socket has insufficient capacity oris not adequately wired.
b. Meter is overloaded.
c. Poor connection at socket terminal
a. Replace mounting with a heavy dutymodel.
b. Use transformer rated installation.
c. Replace socket terminal.
Meter runs slow a. Socket wiring error
b. Meter internal wiring defective
c. Defective sensor
a. Rewire according to applicable
diagram.
b. Check that voltage and current
connectors are seated properly. Check
the leads for damage.
c. Replace meter.
No display a. Circuit de-energized
b. Test link(s) open
c. Meter internal wiring defective
a. Check circuit voltages.
b. Closed test links.
c.Check that the voltage and current
sensors are properly connected. Also
check the wires for damage. 
						

							GE Energy
GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GEH-7101-2.00-157
5 Upgrading
5.1 General
Warning:The GE I-210+c™meter contains lethal voltages. The meter must be
completely disconnected from any external circuits before disassembly is attempted. Failure to
observe this practice can result in serious injury or death.
For instructions on how to install and enable software, refer to theMeterMate™MMCOMM
Instruction Book(GEH-5084S or most current revision).
5.2 Softswitches
The basic I-210+c™meter provides a powerful platform for advanced metering. Features may
be added to the basic meter through softswitches, which enable built-in capabilities. Softswitches
may be ordered at the time the meter is purchased or added in the field. Softswitches may be
removed from one meter and installed in another meter.
The following table lists the softswitches available in the I-210+c™:
Table 13 I-210+c™Demand/TOU Softswitches
Sw itchDescription
A2 Alternate Communication
E2 Event Log
K2 Kvar and kVA measures
N2 Billing Demands
Q2 Voltage Measures
R2 Load Profile Recording (four channels)
T2 Time-of-use
5.2.1 Alternate Communication—A2 Softswitch
The Alternate Communication softswitch allows a communication option board to communicate
with the meter. 
						

							GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GE Energy
58GEH-7101-2.00-1
5.2.2 Event Log—E2 Softswitch
The Event Log softswitch allows the meter to track the most recent 200 events. Use
MeterMate™Program Manager, Diagnostics Editor, to select the event types to be logged and
how many occurrences should be tracked, up to a maximum of 200 events. Date and time stamps
are included on logged events for Demand/LP or TOU meters. Logged events include the
following:
Cautions: Low potential, demand overload, leading kvarh, reverse energy flow, and DC
detection (set and clear events)
Real-time pricing activation and deactivation
Test mode activation and deactivation
Externally initiated meter reading (local or remote)
Programming sessions
Power up, power down
Demand resets
Self-reads
5.2.3 kVA and kvar Measurements—K2 Softswitch
The kVA and kvar softswitch adds kVA(h) and kvar(h) measurement capability.
The K2 Softswitch enables the following configurations for varh measurements:
Fundamental plus harmonics varh lagging only
Fundamental plus harmonics varh leading only
Fundamental plus harmonics varh |lagging| – |leading|
Fundamental plus harmonics varh |lagging| + |leading|
The K2 Softswitch enables Fundamental plus harmonics Phasor Apparent VAh
measurement.
The I-210+c™meter can have up to two quantities defined in the measurement profile, with
each of these being used for summations and demands.
5.2.4 Demand—N2 Softswitch
The Demand (N2) softswitch adds billing demand calculations. If the N2 switch is not present,
the meter will not calculate billing demands and will set demands to 0 (zero). The meter will
always calculate non-billing demands for cautions. 
						

							GE Energy
GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GEH-7101-2.00-159
5.2.5 Power Quality Measurements—Q2 Softswitch
The Power Quality Measurements softswitch enables the following:
Voltage (L-N): VA (max, min, store) for summations, demand, and load profile recording
RMS voltage measurement for reading and display
Low potential caution
5.2.6 Basic Recording—R2 Softswitch
The Basic Recording Softswitch enables up to four channels of load profile recording. The
number of active channels and days of load profile data are configurable using the MeterMate
Program Manager Recorder Option editor.
Table 14 Load Profiling Capacity
Interval LengthNumber of Channels
1 2 3 4
Regular Memory
1 11.335.674.273.07days
2 22.6711.338.536.13days
3 34.0017.0012.809.20days
4 45.3322.6717.0712.27days
5 56.6728.3321.3315.33days
6 68.0034.0025.6018.40days
10 113.3356.6742.6730.67days
12 136.0068.0051.2036.80days
15 170.0085.0064.0046.00days
20 226.67113.3385.3361.33days
30 340.00170.00128.0092.00days
60 680.00340.00256.00184.00days 
						

							GE I-210+cElectronic Meter
Product Description and Operation, Maintenance,and Upgrade Instructions
GE Energy
60GEH-7101-2.00-1
Interval LengthNumber of Channels
1234
Expanded Memory
1 25.9313.079.807.13days
2 51.8726.1319.6014.27days
3 77.8039.2029.4021.40days
4 103.7352.2739.2028.53days
5 129.6765.3349.0035.67days
6 155.6078.4058.8042.80days
10 259.33130.6798.0071.33days
12 311.20156.80117.6085.60days
15 389.00196.00147.00107.00days
20 518.67261.33196.00142.67days
30 778.00392.00294.00214.00days
60 1556.00784.00588.00428.00days
5.2.7 Time-of-Use—T2 Softswitch
The Time-of-Use softswitch enables TOU operation. The meter supports the following:
Up to four TOU periods and four Seasons
Up to three daily rate schedule types and one holiday schedule
Up to 80 TOU schedule set points
Up to 50 programmable dates:
Holidays, season changes, Daylight Savings Time (DST), self-read, and demand reset
Perpetual calendar handles most dates
Up to two billing and two demand measures per TOU period
Self-read actions on specified dates, with or without a demand reset
5.3 Converting from Demand to Demand/LP or TOU Mode
The I-210+c™is four meters in one: demand, demand/load profile, TOU, and TOU/load profile.
The load profile recording and time-of use options require softswitches to extend the
functionality of the basic demand meter.
The following items are required to enable demand/LP, TOU, or TOU/LP operation:
Computer with MeterMate™software
Softswitch holder with T2 and R2 switches
SMARTCOUPLER™device