Gateway Profile 5 Service Manual

							Gatew ay P rofile
C ust omizingTroublesho oting
service guide 
						

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Contents
Replacing Components in Your Gateway Profile 5
About  this  guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Preparing  your  work  space  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Preventing  static  electricity  discharge   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Preparing  your  computer   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4
Replacing  the  front  panel  and  speaker  grille   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Replacing  the  back  panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Replacing  the  I/O  panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Replacing  the  blower  assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Replacing  drives   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Replacing  the  optical  drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Replacing  the  diskette  drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Replacing  the  hard  drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
Replacing  memory  modules   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Replacing  the  processor   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Replacing  the  video  board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Replacing  the  Mini PCI  card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Replacing  the  speakers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Replacing  the  LCD  panel  assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Replacing  the  CMOS  battery   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Replacing  the  system  board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51 
						

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							1
Replacing
Components in
Yo u r  G a t e w a y
Profile 5
About this guide
Use this service guide to help plan your maintenance tasks 
for the Gateway Profile 5. All tasks covered in this guide can 
be performed by a field technician without jeopardizing 
your computer’s warranty.
For information on your computer’s general maintenance, 
technical support, safety notices, and regulatory notices, 
see your Gateway user’s guide.
If you have suggestions regarding the content of this guide, 
send an e-mail with the subject “Service Guide Comments” 
to [email protected]
.
© 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway 
stylized logo, and the black-and-white spot design are trademarks or registered 
trademarks of Gateway, Inc. in the United States and other countries. All other brands 
and product names are trademarks or registered trademarks of their respective 
companies. 
						

							
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							2
Replacing Components in Your Gateway Profile 5
www.gateway.com
Preparing your work space
Before performing maintenance on your computer, make sure that your work 
space and your computer are correctly prepared.
■Wear a grounding (ESD) wrist strap.
■Use a grounded or dissipative work mat.
■Use a stable and strong table.
■Make sure that the table top is large enough to hold each component as 
you remove it.
■Use bright lighting to make part identification easier.
■Keep your work surface free from clutter and dust that may damage 
components.
■Use a magnetized screwdriver for removing screws.
■As you remove components and screws, lay them toward the back of your 
work surface (behind your computer) or far enough to the side that your 
arms do not accidentally brush components or screws onto the floor.
■To help keep track of screws, try the following:
■Place each component’s screws in their own section of a parts sorter.
■Place each component’s screws next to the component on your work 
surface.
■When you place flat-headed screws on your work surface, stand them 
on their heads to prevent the screws from rolling off the table. 
						

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Preparing your work space
www.gateway.com
Preventing static electricity discharge
The components inside your computer are extremely sensitive to static 
electricity, also known as electrostatic discharge (ESD).
Before opening the computer case, follow these guidelines:
■Turn off the computer power.
■Wear a grounding wrist strap (available at most electronics stores) and 
attach it to a bare metal part of your workbench or other grounded 
connection.
■Touch a bare metal surface on your workbench or other grounded object.
■Unplug the power cord and network cables.
Before working with computer components, follow these guidelines:
■Avoid static-causing surfaces such as carpeted floors, plastic, and packing 
foam.
■Remove components from their antistatic bags only when you are ready 
to use them. Do not lay components on the outside of antistatic bags 
because only the inside of the bags provide electrostatic protection.
■Avoid touching the edge connectors and components on the Mini-PCI 
cards. Never slide Mini-PCI cards or components over any surface.
WarningESD can permanently damage electrostatic 
discharge-sensitive components in your computer. Prevent 
ESD damage by following ESD guidelines every time you 
open the computer case.
WarningTo avoid exposure to dangerous electrical voltages and 
moving parts, turn off your computer and unplug the power 
cord before opening the case.
WarningTo prevent risk of electric shock, do not insert any object 
into the vent holes of the power supply. 
						

							4
Replacing Components in Your Gateway Profile 5
www.gateway.com
Preparing your computer
To prepare your computer:
1Turn off your computer.
2Following all static electricity discharge precautions, disconnect the power 
cord and all other external cables.
3Press the power button to drain any residual power from your computer.
WarningTo avoid exposure to dangerous electrical voltages and 
moving parts, turn off your computer, then unplug the 
power cord before opening the case. 
						

							5
Replacing the front panel and speaker grille
www.gateway.com
Replacing the front panel and 
speaker grille
Time to complete: 1.5 minutes
To replace the front panel and speaker grille:
1Turn off the computer and prepare it by following the instructions in 
“Preparing your computer” on page 4.
2Tilt the computer back slightly, then slide the front panel release latch to 
the right. The panel detaches from the computer.
- OR -
Slide a pen, pencil, or screwdriver between the computer and the tabletop, 
then slide the tool to the right. The panel detaches from the computer.
Front panel 
release latch