Gateway Profile 5 Service Manual

Gatew ay P rofile
C ust omizingTroublesho oting
service guide 

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Contents
Replacing Components in Your Gateway Profile 5
About  this  guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Preparing  your  work  space  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Preventing  static  electricity  discharge   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Preparing  your  computer   . . . . . . . . . . . . . . . . . . . . . . . . . ....

ii           

1
Replacing
Components in
Yo u r  G a t e w a y
Profile 5
About this guide
Use this service guide to help plan your maintenance tasks 
for the Gateway Profile 5. All tasks covered in this guide can 
be performed by a field technician without jeopardizing 
your computer’s warranty.
For information on your computer’s general maintenance, 
technical support, safety notices, and regulatory notices, 
see your Gateway user’s guide.
If you have suggestions regarding the content of this guide, 
send an e-mail...

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2
Replacing Components in Your Gateway Profile 5
www.gateway.com
Preparing your work space
Before performing maintenance on your computer, make sure that your work 
space and your computer are correctly prepared.
■Wear a grounding (ESD) wrist strap.
■Use a grounded or dissipative work mat.
■Use a stable and strong table.
■Make sure that the table top is large enough to hold each component as 
you remove it.
■Use bright lighting to make part identification easier.
■Keep your work surface free from clutter...

3
Preparing your work space
www.gateway.com
Preventing static electricity discharge
The components inside your computer are extremely sensitive to static 
electricity, also known as electrostatic discharge (ESD).
Before opening the computer case, follow these guidelines:
■Turn off the computer power.
■Wear a grounding wrist strap (available at most electronics stores) and 
attach it to a bare metal part of your workbench or other grounded 
connection.
■Touch a bare metal surface on your workbench or...

4
Replacing Components in Your Gateway Profile 5
www.gateway.com
Preparing your computer
To prepare your computer:
1Turn off your computer.
2Following all static electricity discharge precautions, disconnect the power 
cord and all other external cables.
3Press the power button to drain any residual power from your computer.
WarningTo avoid exposure to dangerous electrical voltages and 
moving parts, turn off your computer, then unplug the 
power cord before opening the case. 

5
Replacing the front panel and speaker grille
www.gateway.com
Replacing the front panel and 
speaker grille
Time to complete: 1.5 minutes
To replace the front panel and speaker grille:
1Turn off the computer and prepare it by following the instructions in 
“Preparing your computer” on page 4.
2Tilt the computer back slightly, then slide the front panel release latch to 
the right. The panel detaches from the computer.
- OR -
Slide a pen, pencil, or screwdriver between the computer and the tabletop,...