Gateway P-7805U Service Manual

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Make sure that the disc’s regional code and your DVD 
drive’s regional code match.
Make sure that a DVD player program has been installed 
on your notebook. For instructions on playing a DVD, see 
“Playing music and movies” in your online User Guide.
You cannot eject a CD or DVD
Your notebook must be turned on to remove CDs and 
DVDs. If you do not want to turn on your notebook, 
manually eject the disc by inserting an opened paper clip 
into the manual eject hole. For the location of...

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Fingerprint reader
The fingerprint reader does not recognize your fingerprint
Make sure that you are using the correct method for 
swiping your finger. For more information, see “Running 
the TouchStrip Tutorial” on page 29.
Make sure that you are using a finger that you have 
enrolled. For more information, see “Enrolling your 
fingerprints” on page 30.
For more information about troubleshooting the 
fingerprint reader, click  (Start),
 All Programs, 
Protector Suite QL,...

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Make sure that the hard drive is installed correctly. 
Remove it, firmly reinsert it, then restart your notebook. 
For more information about removing your hard drive, 
see “Replacing a hard drive kit” on page 102.
If your notebook has been subjected to static electricity 
or physical shock, you may need to reinstall the 
operating system.
The eSATA drive is not recognized
Shut down and restart your notebook.
Disconnect the drive cable, then reconnect it.
Internet
You cannot connect...

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You see an “Unable to locate host” message and are unable 
to browse the Internet
This problem can occur when you have typed a URL (Web 
address) incorrectly, you have lost your Internet 
connection, or your ISP is having technical difficulties.
Double-check the URL or try a different URL. If the error 
message still appears, disconnect from the ISP 
connection and close your browser, then reconnect and 
open the browser. If you still get the error, your ISP may 
be having...

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Remove all extension cables and switchboxes.
Clean the keyboard by using an aerosol can of air with 
a narrow, straw-like extension to remove dust and lint 
trapped under the keys.
Try a keyboard that you know works to make sure that 
the keyboard port works.
If you spilled liquid in the keyboard, turn off your 
notebook and unplug the keyboard. Clean the keyboard 
and turn it upside down to drain it. Let the keyboard dry 
before using it again. If the keyboard does not work after 
it...

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Type of connection used—You can connect the notebook 
video output to a TV. However, the connection type has 
an affect on the video quality. The notebook has two 
video outputs:
HDMI—If your TV includes an HDMI port, connect the 
HDMI cable from the notebook’s optional HDMI Out 
port to the TV’s HDMI In port. HDMI display quality 
is usually superior for TV images. HDMI also 
transmits audio to your television. Many older TVs do 
not have an HDMI port.
VGA—If your TV or...

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Size of display device—Small computer monitors for 
standard computer applications are generally not 
optimized for motion video playback. Although they 
offer excellent resolutions and refresh rates, they are 
designed to make static white backgrounds with black 
text look readable. Some small display devices do not 
make colorful motion video look its best. Generally, 
video will look better on a larger display device.
Age of the TV—Newer TVs usually have more advanced 
features,...

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You want to know whether you can burn videos that were 
recorded in Media Center mode to a DVD
Yes, you can. The Media Center saves recorded videos in 
the DVR-MS format. You can burn a DVR-MS file to a DVD 
with DVD recording (burning) software, such as 
Power2Go, and with the Media Center itself.
You want to know whether you can play recorded videos 
on other computers
Yes, you can. A DVR-MS file recorded to DVD can be 
replayed on another computer with Media Center or on...

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You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Memory card reader
Drive letter for the memory card slot does not appear in 
the My Computer window
Reboot your notebook.
Modem (cable or DSL)
The modem does not connect
Make sure that the modem cable is plugged into the 
Ethernet network jack and not the modem jack. For the 
location of your network jack, see “Right” on page 8.
See the documentation that came with your modem for 
additional...

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  To check the dialing properties:
1Click  (Start), then click Control Panel. The Control 
Panel window opens.
2Click Hardware and Sound.
3Click the Phone and Modem Options. The Phone 
and Modem Options dialog box opens.
4Click the Dialing Rules tab.
5Click the location from which you are dialing, then 
click Edit. The Edit Location dialog box opens.
6Make sure that all settings are correct.
Disconnect any answering machine, fax machine, or 
printer that is on the same line...