Gateway m505 User Manual

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Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made 
especially for the purpose.
File management
A file was accidentally deleted
If a file was deleted at a DOS prompt or in Windows while holding down the 
S
HIFT key, the file cannot be restored.
To restore deleted files:
1Double-click the Recycle Bin icon.
2Right-click the file you want to restore, then click Restore. The file 
is restored to the place where it was...

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Hard drive
You see an “Insufficient disk space” error message
■Delete unnecessary files from the hard drive using Disk Cleanup. For more 
information, see “Using Disk Cleanup” on page 208.
■Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking 
Empty Recycle Bin.
■Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then delete 
them from the...

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Interface/Ports
The notebook does not recognize the PC Card
■The card is incorrectly inserted. Eject the card and re-insert it with the label 
side up. For more information, see “Adding and removing a PC Card” on 
page 230.
The notebook does not recognize a USB or 1394 peripheral device
■The peripheral device is not connected to the notebook correctly. Check 
the connection cable, and be sure it is inserted in the correct port on the 
notebook and the peripheral...

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You see an “Unable to locate host” message and are unable to browse 
the Internet
This problem can occur when you have typed a URL (Web address) incorrectly, 
you have lost your Internet connection, or your ISP is having technical 
difficulties.
Double-check the URL or try a different URL. If the error message still appears, 
disconnect from the ISP connection and close your browser, then reconnect 
and open the browser. If you still get the error, your ISP...

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■If you spilled liquid in the keyboard, turn off your notebook and unplug 
the keyboard. Clean the keyboard and turn it upside down to drain it. Let 
the keyboard dry before using it again. If the keyboard does not work after 
it dries, you may need to replace it.
A keyboard character keeps repeating or you see a “Keyboard stuck” 
or “Key failure” error message
■Make sure that nothing is resting on the keyboard.
■Make sure that a key is not stuck. Press each key to...

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Modem (dial-up)
Your modem does not dial or does not connect
■Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Back” on page 5 to make sure that the 
connections have been made correctly.
■Make sure that your notebook is connected to the telephone line and the 
telephone line has a dial tone.
■Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■Remove any line splitters or surge...

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■Disconnect any answering machine, fax machine, or printer that is on the 
same line as the modem. Do not connect these devices to the same 
telephone line as the modem.
■Make sure that you are not using a digital, rollover, or PBX line. These lines 
do not work with your modem.
■Check for line noise (scratchy, crackling, or popping sounds). Line noise 
is a common problem that can cause the modem to connect at a slower 
rate, abort downloads, or even disconnect. The...

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You can check modem connection speeds and dial-up network (DUN) 
connections by accessing the gateway.your.way dial-up server. The server also 
contains drivers, patches, and updates for current Gateway hardware and 
software.
The server provides a secure connection and is a stand-alone server. You cannot 
use it to access the Internet. The server cannot be accessed Mondays from 
8:00 a.m. to 12:00 p.m. CT.
To access the gateway.your.way dial-up server:...

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To run modem diagnostics:
1Close all open programs.
2Click Start, then click Control Panel. The Control Panel window opens. 
If your Control Panel is in Category View, click 
Printers and Other 
Hardware
.
3Click/Double-click the Phone and Modem Options icon, then click the 
Modems tab.
4Click your modem, then click Properties. The Modem Properties dialog 
box opens.
5Click the Diagnostic tab, then click Query Modem. If information 
about the modem appears, the modem...

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4Click the Modem tab, then adjust the Speaker volume control.
5Click OK twice to close the Phone and Modem Options dialog box.
Mouse
The external mouse does not work
■Make sure that the mouse cable is plugged in correctly.
■Shut down and restart your notebook.
■Remove all extension cables and switch boxes.
■Try a mouse you know is working to make sure that the mouse port works.
The external mouse works erratically
■Clean the mouse. For more information, see...