Gateway m320 User Manual
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125www.gateway.com Troubleshooting your wireless network The wireless network does not connect. If you ran the Windows XP Network setup wizard, your computer may be set up to use a bridge even if you do not need one. To remove the network bridge: 1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections . The Network and Internet Connections window opens. 2Click/Double-click Network Connections. The Network Connections window opens. 3Click to select the Network Bridge icon. 4Click File, then click Delete. The Confirm Connection Delete dialog box opens. 5Click Ye s. When the bridge has been removed, it no longer appears in the Network Connections window. The wireless utility icon shows that your wireless network is off, but when you right-click the icon in the system tray and select “radio on” the wireless network does not turn on. ■Press FN+F2 on the keyboard to turn the wireless network on. This hot key is the master on/off toggle. You turned the wireless network on, but it takes a while to connect. ■When the wireless network is turned on, it automatically scans for available connections, which can take approximately 30 seconds to complete.
126www.gateway.com Your connection on the network seems intermittent. ■In addition to other factors, the strength of a wireless connection is determined by the distance from the access point router and structural material that the signal must travel through (such as walls, cabinets, ceilings, and floors.) If you cannot relocate, see if you can improve the connection by changing the channel of the access point router. Your wireless network is running slower than you expect ■If your wireless network is running slower than you expect, you should check your network signal strength. If you find the signal strength is low, try moving to a new location to increase the signal strength. To check the signal strength of your wireless network: 1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections . The Network and Internet Connections window opens. 2Click/Double-click Network Connections. The Network Connections window opens. 3Right-click Wireless Network Connection, then click Status. The Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer. You can see the network, but cannot communicate, send files, print, or get to the Web. ■If WEP is used by your access point router, go to the Windows XP Wireless Networking Properties window and make sure that both the WAP and the WLAN in the notebook have matching WEP keys. ImportantSignal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors.
127www.gateway.com Your are in a wireless network, but no available networks are listed in the Windows XP Wireless Networking utility. ■If the network you are attempting to access does not broadcast its SSID, you need to request the SSID from the administrator and add that network’s information into the wireless utility. For more information, see “Adding an access point router” on page 112. ■You may want to try entering ANY as the SSID, which will make the notebook try to auto-detect the network. Your wireless network is listed as a preferred network, but it has an “x” on it. ■An x means your preferred network is not currently available or you are not currently in range to connect.
Appendix A 129 Safety, Regulatory, and Legal Information ■Safety information ■Regulatory statements ■Notices
130www.gateway.com Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Setting up your system ■Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use. ■Do not use this product near water or a heat source such as a radiator.■Set up the system on a stable work surface.■The product should be operated only from the type of power source indicated on the rating label. ■If your notebook has a voltage selector switch, make sure that the switch is in the proper position for your area. The voltage selector switch is set at the factory to the correct voltage. ■Openings in the notebook case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the notebook ventilation openings. ■Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet. ■If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating. ■I f y o u r s y s t e m i s f i t t e d w i t h a T V Tu n e r, c a b le, or satellite receiver card, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges. Care during use ■D o n o t w a l k o n t h e p o w e r c o r d o r a l l o w a n y t h i n g t o r e s t o n i t .■Do not spill anything on the system. The best way to avoid spills is to avoid eating and drinking near your system. ■Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer’s instructions. WarningAlways follow these instructions to help guard against personal injury and damage to your Gateway system.
131www.gateway.com ■When the notebook is turned off, a small amount of electrical current still flows through the notebook. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before cleaning the system. ■Unplug the system from the wall outlet and refer servicing to qualified personnel if:■The power cord or plug is damaged.■Liquid has been spilled into the system.■The system does not operate properly when the operating instructions are followed.■The system was dropped or the cabinet is damaged.■The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. WarningDo not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. WarningTo reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
132www.gateway.com Regulatory compliance statements Wireless Guidance Low power, Radio transmitting type devices (radio frequency (RF) wireless communication devices), may be present (embedded) in your notebook system. These devices may operate in the 2.4 GHz (i.e. 802.11B/G LAN & Bluetooth), 5.2 GHz (i.e. 802.11A LAN), and traditional cellular or PCS cellular bands (i.e. Cellular data modem). The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. Measurements have been performed to show that the RF exposure is below what is considered safe limits; however care should be taken to make sure the user or bystanders keep the transmitter away from their body when the wireless device is transmitting. The transmitting antenna installed in the top third of the lid should be used in a manner to maintain 20 cm (8 inches) from user’s or bystander’s bodies. The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited. Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below: WarningRadio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11B (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication.
133www.gateway.com WarningIn environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. WarningIf your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. CautionWireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. CautionOnly use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. ImportantEvery country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
134www.gateway.com United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label. The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by the FCC. The wireless devices installed in this system are intended to be used indoors. In some areas, use of these devices outdoors is prohibited. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: CautionWireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. CautionThe transmitting device embedded in this system may not be used with any antenna other than the one provided with the system. CautionIn order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.