Gateway 400 series User Manual
Here you can view all the pages of manual Gateway 400 series User Manual. The Gateway manuals for Notebook are available online for free. You can easily download all the documents as PDF.
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242 Chapter 16: Troubleshooting www.gateway.com Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online. Check the port and cable for bent or broken pins. If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. To set a default printer: 1Click Start, then click Control Panel. The Control Panel window...
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243 Troubleshooting www.gateway.com Wait until files have been printed before sending additional files to the printer. If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory. You see a “Printer is out of paper” error message After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper....
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244 Chapter 16: Troubleshooting www.gateway.com Video The external monitor is not working Make sure that you have pressed FN+LCD/CRT to activate the external monitor option. Make sure that the monitor is turned on and that the video cable is connected correctly.
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245 Telephone support www.gateway.com Telephone support Before calling Gateway Technical Support If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Technical Support: Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged...
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246 Chapter 16: Troubleshooting www.gateway.com Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Telephone numbers You can access the following services through your telephone to get answers to your questions:Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems.800-846-2118 (US) 877-709-2945 (Canada) Resource Service description How to...
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247 Tutoring and training www.gateway.com Tutoring and training Gateways Technical Support professionals cannot provide hardware and software training or tutorial services. Instead, Gateway recommends the following tutoring and training resources. Self-help If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources: The printed or online documentation that came with your hardware or software. In many cases, additional product information and...
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248 Chapter 16: Troubleshooting www.gateway.com Tr a i n i n g Gateway provides the following in-person and computerized training: Resource Service description For more information In-Store Training at Gateway storesOur friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.www.gateway.com/country Gateway Learning LibrariesA variety of courses and tutorials are available on CD....
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A 249 Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. WarningAlways follow these instructions to help guard against personal injury and damage to your Gateway system.
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250 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com Setting up your system Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use. Do not use this product near water or a heat source such as a radiator. Set up the system on a stable work surface. The product should be operated only from the type of power source indicated on the rating label. If your computer has...
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251 Important safety information www.gateway.com Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. ImportantDo not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. WarningTo reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.