Gateway 200arc User Manual

41
Do More With Gateway
www.gateway.com
Doing more with Gateway at work
The business version of Do More with Gateway showcases Gateway products 
and services that let you and your organization do more through technology. 
It has pages of information targeted directly for your business, as well as general 
descriptions for products that pertain to most businesses. It also has links to 
get more information or to buy those services and products directly through 
your notebook. 

42
Chapter 3: Getting Help
www.gateway.com
Online help
Many programs provide information online so you can research a topic or learn 
how to perform a task while you are using the program. You can access most 
online help information by selecting a topic from a 
Help menu or by clicking 
a 
Help button.
You can search for information by viewing the help contents, checking the 
index, searching for a topic or keyword, or browsing through the online help. 

43
Gateway Web site
www.gateway.com
Gateway Web site
Gateway’s online support is available 24 hours per day, 7 days per week and 
provides the most current drivers, product specifications, tutorials, and 
personalized information about your system. Visit the Gateway eSupport 
We b s i t e  a t  support.gateway.com
. 

44
Chapter 3: Getting Help
www.gateway.com
Using eSupport
The eSupport site is divided into six major areas:
■Support Home
■Product Support
■Downloads
■Contact Us
■Account Info
■PC Tools
Each of these areas is represented by a menu across the top of the Web page.
Support Home
Type your serial number into the My Support box, then click Submit, or click 
Find it for me to get specific information about your notebook. For more 
information, see “Finding your specifications” on page 11.
Click 
Support Home,...

45
Gateway Web site
www.gateway.com
Contact Us
Click Contact Us to access links to technical support with a live technician, 
including chat and e-mail. Click 
Call Us to get a list of Gateway telephone 
numbers for both sales and support. For more information, see “Telephone 
numbers” on page 263.
Account Info
Click Account Info to access support for non-technical issues, such as the status 
of your order or changing your account address.
PC Tools
Click PC Tools to access utilities to help you manage...

46
Chapter 3: Getting Help
www.gateway.com 

4
47
Using Windows
Read this chapter to learn how to:
■Use the Windows desktop
■Manage files and folders
■Wo r k  w i t h  d o c u m e n t s
■Use shortcuts 

48
Chapter 4: Using Windows
www.gateway.com
About the Windows environment
After your notebook starts, the first screen you see is the Windows desktop. The 
desktop is like the top of a real desk. Think of the desktop as your personalized 
work space where you open programs and perform other tasks.
Your desktop may be different from this example, depending on how your 
notebook is set up.
Help and 
SupportFor more information about the Windows XP desktop, click 
Start, then click Help and Support.
Type...

49
Using the desktop
www.gateway.com
Using the desktop
The desktop contains the taskbar, the Start button, and the Recycle Bin icon.
Using the Start menu
You can start programs, open files, customize your system, get help, search for 
files and folders, and more using the Start menu.
To use the Start menu:
1Click the Start button on the lower left of the Windows desktop. The Start 
menu opens showing you the first level of menu items.
2Click All Programs or Programs to see all programs and files in the...

50
Chapter 4: Using Windows
www.gateway.com
3Click a file or program to open it.
Adding icons to the desktop
You may want to add an icon (shortcut) to the desktop for a program that you 
use frequently.
To add icons to the desktop:
1Click Start, then click All Programs.
2Right-click (press the right touchpad button) the program that you want 
to add to the desktop.
Help and 
SupportFor more information about the Windows XP Start menu, 
click Start, then click Help and Support.
Type the keyword Windows...