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Epson Xp 214 Manual

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Page 161


•
Your printed colorscannever exactly matchyouron-screen colors.However, youcanuseacolor
 management
systemtoget asclose aspossible. Tryusing thecolor management optionsinyour
 printer
software.
 •
For best results, usegenuine Epsoninkand paper.
 Parent
topic:Solving PrintQuality Problems
 Related
concepts
 Print
Head Cleaning
 Related
references
 Available
EpsonPapers
 Related
tasks
 Selecting
Advanced PrintSettings -Windows
 Managing
Color-Mac OSX
 Related
topics
 Replacing
InkCartridges
 Solving...

Page 162


Mac
System Requirements
 Cannot
StartEpson Scan
 If
you cannot startEpson Scan,trythese solutions:
 •
Make sureyourproduct isturned onand anyinterface cablesaresecurely connected atboth ends.
 •
Make sureEpson Scanisselected inyour scanning program.
 •
Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso,
 wake
yoursystem andrestart Epson Scan.
 •
Check theconnection settingandtesttheconnection usingEpson ScanSettings:
 Windows
8:Navigate tothe Start screen andselect...

Page 163


Image
isToo Dark
 Back
ofOriginal ImageAppears inScanned Image
 Ripple
Patterns Appearinan Image
 Image
isScanned Upside-Down
 Scanned
ImageColors DoNot Match Original Colors
 Scan
AreaisNot Adjustable inThumbnail Preview
 Scanned
ImageEdges areCropped
 Parent
topic:Solving Problems
 Related
topics
 Solving
PrintQuality Problems
 Image
Consists ofaFew Dots Only
 If
your scanned imageconsists onlyofafew dots, trythese solutions:
 •
Make sureyouplaced youroriginal forscanning facingthecorrect way.
 •...

Page 164


Related
concepts
 Print
Head Cleaning
 Straight
Linesinan Image Appear Crooked
 If
straight linesinan original appearcrooked inascanned image,makesuretoplace youroriginal
 straight
whenyouscan it.
 Parent
topic:Solving Scanned ImageQuality Problems
 Related
tasks
 Placing
Originals onthe Scanner Glass
 Image
isDistorted orBlurry
 If
a scanned imageappears distorted orblurry, trythese solutions:
 •
Make sureyouroriginal isnot wrinkled orwarped. Thismay prevent theoriginal fromlaying flatonthe
 scanner...

Page 165


Image
isToo Dark
 If
your scanned imageistoo dark, trythese solutions:
 •
Adjust theseEpson Scansettings (ifavailable) andtryscanning again:
 •
Auto Exposure
 •
Brightness
 •
Histogram Adjustment
 •
Check thebrightness andcontrast settingsofyour computer monitor.
 Parent
topic:Solving Scanned ImageQuality Problems
 Related
topics
 Selecting
EpsonScanSettings
 Back
ofOriginal ImageAppears inScanned Image
 If
an image fromtheback ofathin original appears inyour scanned image,placeapiece ofblack paper...

Page 166


Related
tasks
 Scanning
inFull Auto Mode
 Scanned
ImageColors DoNot Match Original Colors
 Printed
colorscannever exactly matchthecolors onyour computer monitorbecause printersand
 monitors
usedifferent colorsystems: monitorsuseRGB (red,green, andblue) andprinters typically use
 CMYK
(cyan,magenta, yellow,andblack).
 Check
thecolor matching andcolor management capabilitiesofyour computer, displayadapter, andthe
 software
youareusing tosee ifthey areaffecting thepalette ofcolors youseeonyour screen....

Page 167


Related
tasks
 Placing
Originals onthe Scanner Glass
 When
toUninstall YourProduct Software
 If
you have aproblem thatrequires youtouninstall andre-install yoursoftware, followtheinstructions for
 your
operating system.
 Uninstalling
ProductSoftware -Windows
 Uninstalling
ProductSoftware -Mac OSX
 Parent
topic:Solving Problems
 Uninstalling
ProductSoftware -Windows
 You
canuninstall andthen re-install yourproduct software tosolve certain problems.
 1.
Turn offthe product.
 2.
Disconnect anyinterface...

Page 168


•
Windows 7or Windows Vista:Open theWindows ControlPanelutility.Select Programs and
 Features
.(In Classic view,select Programs andclick Uninstall aprogram .)Select Epson
 Event
Manager andclick Uninstall/Change .
 •
Windows XP:Open theWindows ControlPanelutility.Double-click AddorRemove Programs .
 Select
Epson EventManager andclick Change/Remove .
 5.
Doone ofthe following touninstall EpsonScan,thenfollow anyon-screen instructions:
 •
Windows 8,Windows 7,or Windows Vista:Select EPSON Scanandclick...

Page 169


Where
toGet Help
 If
you need additional helpwithyour Epson product, contactEpson.
 Epson
provides thesetechnical supportservices:
 Internet
Support
 Visit
Epsons supportwebsite atglobal.latin.epson.com/Soporte forsolutions tocommon problems. You
 can
download driversanddocumentation, getFAQs andtroubleshooting advice,ore-mail Epson with
 your
questions. (Websiteavailable inSpanish andPortuguese only.)
 Speak
toaSupport Representative
 Before
youcallEpson forsupport, pleasehavethefollowing information...

Page 170


Country
 Telephone

Honduras**
 800-0122

Code:
8320
 Mexico
 Mexico
City:(5255)1323-2052
 Other
cities: 01-800-087-1080
 Nicaragua*
 00-1-800-226-0368

Panama*
 00-800-052-1376

Peru
 Lima:
(511)418-0210
 Other
cities: 0800-10126
 Uruguay
 00040-5210067

Venezuela
 (58
212) 240-1111
 *
Contact yourlocal phone company tocall this tollfree number fromamobile phone.
 **
Dial first7digits, waitforamessage, thenenter code.
 If
your country doesnotappear inthe list, contact thesales office inthe nearest...
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