Epson WorkForce 520 User Manual

							Scanning a Document or Photo41
Scanning a Document or Photo
You can use your WorkForce 520/525 Series to scan original documents and 
photos and save them on your computer.
Quick Scanning With the Scan Button
Use the uScan button to quickly scan a photo or document and save it on your 
computer. You can even scan a photo and have it automatically included in an 
email message.
Note:
For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 43.
1. Open the document cover and place your original face-down on the glass, in 
the back left corner, as shown on page 28.
2. Close the cover gently so you don’t move the original.
3. Press the 
uScan button.
4. Press uor  d to select one of the following options:
■Scan to PC automatically creates a JPG image and saves it to your 
computer; ideal for scanning photos
■Scan to PDF automatically creates a PDF file and saves it to your 
computer; ideal for scanning documents
■Scan to Email automatically scans a photo, resizes it, launches your 
email application, and attaches a JPG image to a new outgoing message
5. Do one of the following:
■If you connected your product to your computer with a USB cable, press 
OK to select USB Connection and begin scanning.
■If you connected your product to a wireless or wired network, press uor  
d until you see your computer name, then press 
OK to begin scanning.
Once your image is scanned, you see its icon in Windows Explorer or 
Macintosh Finder, or as an attachment in your email application.
 
						

							42Scanning With Epson Scan Software
Scanning With Epson Scan Software
You can scan from any TWAIN-compliant application using Epson Scan. Or you 
can start Epson Scan directly from your computer and save your image to a file.
Note:
For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 43. For detailed 
scanning instructions, see the online User’s Guide.
1. Open the document cover and place your original face-down on the glass, in 
the back left corner, as shown on page 28.
2. Close the cover gently so you don’t move the original.
3. Do one of the following to start Epson Scan:
■Windows:
Double-click the 
EPSON Scan icon on your desktop.
■Macintosh:
Double-click 
EPSON Scan in the Applications folder.
■To scan from an application, start your application. Then open the File 
menu, choose 
Import or Acquire, and select your product.
4. Epson Scan opens in Office Mode the first time you use it. (You can change 
the scan mode using the Mode selector in the upper right corner.)
Click here to change 
the scan mode
 
						

							Scanning With Mac OS X 10.643
Note: 
You cannot use Home mode to scan with the Automatic Document Feeder.
5. Click Scan. 
The image is scanned and you see its icon in Windows Explorer or Macintosh 
Finder.
Scanning With Mac OS X 10.6
You can scan original documents and photos and save them as files on your 
computer.
1. Open an image editing application such as Preview and select 
Import From 
Scanner
 from the File menu, then select your product.
2. Click the 
Scan button to begin scanning. Your image is saved to the folder 
selected in the 
Scan To pop-up menu.
Note: 
For details on scanning, click the Show Details button.
 
						

							44Maintaining Your Product
Maintaining Your Product
Follow the instructions in this chapter to check and clean the print head nozzles, 
check ink levels, and replace ink cartridges. If you need to align the print head, see 
the online User’s Guide.
Caution:
To keep your product looking like new, don’t place anything on top of the cover or use it 
as a writing surface, If you need to clean the cover, use only a soft, non-abrasive 
microfiber-type cloth.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, some of the nozzles in the print 
head may be clogged or ink may be running low in one or more of the ink 
cartridges. Follow the steps below to check the print head nozzles.
1. Load a few sheets of plain paper in the sheet feeder.
2. Press x
Menu.
3. Press uor  d to select 
Maintenance, then press OK.
4. Press uor  d to select 
Nozzle Check, then press 
the x
Color button.
5. Check the nozzle check pattern that prints to see if there are gaps in the lines.
Note: 
If Auto Answer is turned on, press OK to continue.
6. If there are no gaps, the print head is clean. Press 1 and then press xMenu 
to continue printing.
If there are gaps or the pattern is faint, press 
2 to clean the print head (see 
page 45).
Nozzles are clean Nozzles need cleaning
 
						

							Cleaning the Print Head45
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you 
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended, and may not be able to 
clean it when a cartridge is low. You must replace the cartridge first (see page 47).
1. Load a few sheets of plain paper in the sheet feeder.
2. Press x
Menu.
3. Press uor  d to select 
Maintenance, then press OK.
4. Press uor  d to select 
Head Cleaning, then press 
the x
Color button.
Cleaning lasts around 2 1/2 minutes. When it’s finished, you see a message on 
the LCD screen.
Caution: 
Never turn off the product during head cleaning or you may damage it.
5. Press 2 to run a nozzle check and confirm that the print head is clean.
Note:
If you don’t see any improvement after cleaning the print head four times, turn off your 
product and wait at least six hours to let any dried ink soften. Then try cleaning the print 
head again. If quality does not improve, one of the ink cartridges may need to be 
replaced. If that doesn’t help, contact Epson as described on page 54.
If you do not use your product often, it is a good idea to print a few pages at least once 
a month to maintain good print quality.
Checking Ink Levels
You can check the ink levels anytime right on the LCD screen. To check the ink 
levels with your Windows or Macintosh software, see the instructions in your 
online User’s Guide.
Note:
You cannot print or copy when an ink cartridge is expended even if the other cartridges 
are not expended. Replace any expended cartridges before printing or copying.
 
						

							46Purchasing Epson Ink Cartridges
1. Press xMenu.
2. Press uor  d to select 
Maintenance, then 
press
OK.
3. Press 
OK to select Ink Levels.
4. The ink cartridge status is displayed. See page 47 
to replace a cartridge, if necessary.
5. Press x
Menu to exit.
In Windows, a window may appear on your computer screen if you try to print 
when ink is low. This window can optionally display ink offers and other updates 
from Epson. 
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your 
online User’s Guide.
Purchasing Epson Ink Cartridges
You can purchase genuine Epson ink and paper at Epson Supplies Central at 
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can 
also purchase supplies from an Epson authorized reseller. To find the nearest one, 
call 800-GO-EPSON (800-463-7766).
Use the following list when you order or purchase new ink cartridges:
Note:
We recommend that you use genuine Epson cartridges and do not refill them. The use 
of other products may affect your print quality and could result in product damage.
Ink colorStandard-capacityHigh-capacity
Black (2) 125 126
Cyan 125 126
Magenta 125 126
Yellow 125 126
 
						

							Replacing Ink Cartridges47
Yields vary considerably based on images printed, print settings, paper type, frequency 
of use, and temperature. For print quality, a small amount of ink remains in the cartridge 
after the “replace cartridge” indicator comes on. The product ships with full cartridges 
and part of the ink from the first cartridges is used for priming the product.
For best printing results, use up a cartridge within six months of opening the package 
and before the expiration date on the cartridge box.
Store ink cartridges in a cool, dark place. If cartridges have been exposed to cold 
temperatures, allow them to warm up to room temperature for at least 3 hours before 
using them.
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin.
Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are 
vacuum packed to maintain reliability.
Leave the expended cartridge installed until you have obtained a replacement, or the ink 
remaining in the print head nozzles may dry out.
1. Turn on the product.
2. If an ink cartridge is low or expended, you see a 
message on the LCD screen indicating which 
color to replace. Press 
OK.
If a cartridge is expended, you must replace it to be able to print or copy. If a 
cartridge is low, you can continue printing until a cartridge needs 
replacement.
If you’re replacing a cartridge before you see a message on the LCD screen, 
press x
Menu, press uor  d to select Maintenance, and press OK. Then 
select 
Ink Cartridge Replacement and press OK.
3. Open the scanner, then open the cartridge cover.
 
						

							48Replacing Ink Cartridges
4. Squeeze the tab on the cartridge and lift it up. 
Dispose of it carefully. Do not take the used 
cartridge apart or try to refill it.
Warning: 
If ink gets on your hands, wash them thoroughly with 
soap and water. If ink gets into your eyes, flush them 
immediately with water. Keep ink cartridges out of the 
reach of children and don’t drink the ink.
5. Before you open the new cartridge package, 
shake it gently four or five times. Then remove 
it from the package.
6. Remove the yellow tape from the bottom of 
the ink cartridge.
Caution: 
Do not remove any other labels or seals, or ink will 
leak. Do not touch the green chip on the front of 
the cartridge. This can damage the ink cartridge.
7. Insert the new ink cartridge into the holder 
and push it down until it clicks into place.
8. Once you replace all the cartridges that need replacing, close the cartridge 
cover and push it down until it clicks into place.
9. Close the scanner.
10. Press 
OK to begin charging the ink. This takes 
about 2 1/2 minutes. When you see a 
completion message on the LCD screen, ink 
charging is finished.
Caution:
Never turn off the product while ink is charging or you’ll waste ink. If you see an ink 
replacement message on the LCD screen, press OK and press down all the cartridges 
securely. Then press OK again. If you remove a low or expended ink cartridge, you 
cannot reinstall and use the cartridge.
 
						

							Solving Problems49
Solving Problems
If you have a problem with your Epson product, check the messages on the LCD 
screen to diagnose the cause. You can also check the basic troubleshooting 
suggestions beginning on page 50, or your online User’s Guide.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for 
free updates to your product software. Open your online 
User’s Guide and select 
Download the Latest Software or visit 
Epson’s support website at epson.com/support (U.S.) or 
epson.ca/support (Canada).
With Windows, you can select 
Driver Update on the Maintenance tab in the 
printer settings window. You can also click 
Start or  , select Programs or All 
Programs, select EPSON, select your product, and click Driver Update.
Error Indicators
Follow the instructions on the LCD screen to solve most common problems. If 
you see one of the error messages below, follow the steps here to proceed.
LCD screen messagesProblem and solution
Printer error
Scanner error
A fax error has occurred.Turn the product off, make sure no paper is 
jammed inside (see page 52), and turn it back on. 
If the error is not resolved, contact Epson (see 
page 54).
No dial tone.
Fax job incomplete.Make sure the phone cable is securely connected 
to a working phone line. If you connected the 
product to a PBX (Private Branch Exchange) or 
Terminal Adapter, turn off Dial Tone Detection; 
see your online User’s Guide.
 
						

							50Problems and Solutions
Problems and Solutions
Check the solutions below if you’re having trouble using your Epson product.
Network Problems
The product cannot find or connect to the wireless router or access point
■Try connecting to the wireless router or access point with your computer or 
another device to confirm that it is working correctly.
■Make sure that the product is within range of your router or access point. 
■Avoid placing the product near a microwave oven, 2.4 GHz cordless phone, or 
large metal object such as a filing cabinet.
■Make sure there aren’t any access restrictions (such as MAC address filtering) 
set on the wireless router or access point. If access restrictions are set, register 
the product’s MAC address on the router or access point. Print a Network 
Status Sheet (see page 51) to obtain the MAC address. Then see your router or 
access point’s documentation for instructions.
■If your wireless router or access point doesn’t broadcast its network name 
(SSID), see page 14 for instructions on manually entering your wireless 
network name. If your wireless router or access point has wireless security 
enabled, you will also need to know what kind of security it is using.
■If the product doesn’t connect to your wireless network, the WEP key or WPA 
passphrase may have been entered incorrectly.
EpsonNet Setup was unable to find my product on the network
Make sure the product is turned on and the WiFi light on the product is on.
The product’s ink pads are 
nearing or at the end of their 
service life.
Please contact Epson Support.When the ink pads are saturated, the product 
stops and you will need to contact Epson (see 
page 54) to replace ink pads and continue printing.
LCD screen messagesProblem and solution