Epson Stylus Pro 3880 User Manual

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Maintaining and Transporting the Printer | 111
2. Double-click the EPSON LFP Remote Panel icon on your desktop. 
You see a window like this one:
3. Double-click the 
Firmware Updater icon.
Note: For more 
information on using the 
LFP Remote Panel, click 
Help to see the on-screen 
guide.
 

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112 | Maintaining and Transporting the Printer
4. Make sure your printer is on, its LCD is set to Ready, and it is 
connected to your computer. Then choose 
Stylus Pro 3880 in the 
Printer list.
5. Click 
Browse and find the firmware that you just downloaded and 
extracted. Select the file and click 
Choose.
6. If the firmware version of the file is newer, click 
Update to start the 
firmware update process. (If it is the same, you don’t need to update it.)
7. When the update is complete, close the...

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113
If you experience a problem with your printer, try to solve it by following the 
guidelines in this chapter: 
Diagnosing problems
Checking error messages and lights
Improving print quality
Solving operational problems
Solving miscellaneous printing problems
Solving paper problems, including clearing paper jams
Diagnosing Problems
The Epson Stylus Pro 3880 includes a number of ways to help you diagnose 
problems:
To identify the most common problems, check the messages on the 
control panel. See...

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114 | Solving Problems
Checking Error Messages and Lights
The control panel includes various lights and an LCD panel to indicate the 
status of the printer: 
When your ink is low or expended, or paper runs out, or a problem occurs, 
a message appears on the LCD, and the lights on the control panel come 
on or flash. The following table lists the messages in alphabetical order and 
includes instructions for correcting the problem.
LCD
Power 
buttonCancel/Reset 
buttonInk light
Paper feed / 
dbutton...

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Solving Problems | 115
Message ExplanationResponse
BORDERLESS 
ERROR
PRESS THE DOWN 
BUTTON.
LOAD THE CORRECT 
SIZE PAPERThe installed paper is not 
supported for borderless 
printing or the PAPER SIZE 
CHECK setting is off.Press the d button, and then load a different size 
media. See “Choosing Paper Options” on page 71 for 
Windows, or “Choosing Page Setup and Basic Print 
Options” on page 48 for Macintosh. Also, select ON for 
PAPER SIZE CHECK in the printer’s menu system. 
CANNOT OPEN 
COVER
IS...

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116 | Solving Problems
FRONT FEED SLOT 
OPEN
LOAD MEDIA
PRESS THE DOWN 
BUTTONThe front manual feed slot 
is open, but no paper is 
loaded.Load a sheet of paper in the front slot, and then press 
the d button.
FRONT FEED SLOT 
OPEN
PRESS THE DOWN 
BUTTON AND 
REMOVE PAPERPaper is loaded in the front 
manual feed slot.Press the d button, then remove the paper from the 
front manual feed slot.
FRONT SLOT 
CLOSED
OPEN THE FRONT 
MANUAL FEED SLOTThe front manual feed slot 
is closed during...

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Solving Problems | 117
INK CARTRIDGE
NON-GENUINE 
CARTRIDGE! 
QUALITY OF 
NON-GENUINE INK 
MAY VARY.
INK CARTRIDGE
THIS MAY NOT 
PERFORM AT 
OPTIMUM. 
CONTINUE?
The wrong type of cartridge 
is installed or is installed in 
the wrong slot.Select NO (press the Menur button) if you want to 
replace the ink cartridge with a genuine Epson ink 
cartridge. See “Replacing Ink Cartridges” on page 95. 
Otherwise, select YES (press the 
l button).
INK CARTRIDGE
PLEASE USE 
GENUINE EPSON INK 
CARTRIDGESA...

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118 | Solving Problems
MAINTENANCE 
CARTRIDGE NEARLY 
FULL
REPLACE THE 
CARTRIDGEThe maintenance cartridge 
is almost full.You need to replace the maintenance cartridge soon 
with a new one. See “Replacing the Maintenance 
Cartridge” on page 104.
MAINTENANCE 
COVER OPEN
CLOSE THE 
MAINTENANCE 
COVERThe maintenance cartridge 
cover is open.Close the maintenance cartridge cover
MAINTENANCE 
REQUEST NNNNA part used in the printer 
has nearly reached the end 
of its life. NNNN shows 
the product code...

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Solving Problems | 119
NOT ENOUGH 
EMPTY SPACE 
REPLACE THE 
MAINTENANCE 
CARTRIDGEThe maintenance cartridge 
is almost full.Replace the maintenance cartridge with a genuine 
Epson maintenance cartridge. See “Replacing the 
Maintenance Cartridge” on page 104.
NOT ENOUGH INK
REPLACE INK 
CARTRIDGE WITH A 
NEW ONEThe ink cartridge is nearly 
expended.Replace the ink cartridge with a new one. See 
“Replacing Ink Cartridges” on page 95.
PAPER EJECT ERROR
PRESS THE DOWN 
BUTTON AND 
REMOVE PAPERThe...

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120 | Solving Problems
PAPER SENSOR 
ERROR
PRESS THE 
+ 
BUTTON.
LOAD THE CORRECT 
PAPERThe loaded paper is not the 
same as the paper type 
selected for the Automatic 
Head Alignment.Press the 
+Cancel/Reset button, and then load the 
paper that matches the type selected for the Automatic 
Head Alignment. See “Aligning the Print Head” on 
page 93.
PAPER SENSOR 
ERROR
PRESS THE
 + 
BUTTON
LOAD DIFFERENT 
PAPERThe loaded paper does not 
match the paper type 
selected.Press the 
+Cancel/Reset button,...