Epson Stylus Pro 3800 User Manual

							6-121
Solving Problems|121
Paper Skews When Printing on Large Format Media
If your paper skews while feeding into the printer, use the edge guide on the 
right side of the auto sheet feeder to help the paper feed straight. 
Paper Feed or Paper Jam Problems
If paper jams frequently while feeding or during printing, try one or more of 
these solutions:
Make sure the paper is not folded, wrinkled, or curled.
Make sure the printer is located in an environment that is within the 
printer’s operational temperature range (see page 126). 
Make sure the paper is not damp.
Store unused paper in its original package.
Make sure the paper is not too thick or too thin. 
Make sure no foreign objects are inside the printer.
Check the Media Type setting in the printer software and make sure it 
is correct for the type of paper you are using. 
Make sure the platen gap setting is correct for your paper (see page 44).
If you are using a custom paper configuration for non-Epson special 
media, check the paper type selected in the printer’s menu (see page 47).
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122|Solving Problems
Clearing a paper jam from the auto sheet feeder
1. Turn off the printer.
2. Carefully remove the jammed paper from the output tray.
If necessary, open the top cover, and remove any jammed paper from 
the area shown below.
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Solving Problems|123
Clearing a paper jam from the front manual feed slot
1. Turn off the printer.
2. If necessary, press the d Paper feed button to eject the sheet.
3. Remove the jammed paper from the front or back of the printer.
Front
Back
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124|Solving Problems
Clearing a paper jam from the rear manual feed slot
1. Make sure the printer is turned on.
2. Press the 
d Paper feed button to feed the paper backward.
3. Remove the jammed paper from the back.
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							125
125
This appendix provides the basic specifications for your printer. For 
complete product information, see your on-screen User’s Guide.
Printing
AppendixA: 
Specifications
Printing methodPressurized on-demand ink jet
Nozzle configurationBlack: 180 nozzles × 3
(Photo Black or Matte Black, Light Black, Light Light 
Black)
Color: 180 nozzles × 5
(Cyan, Magenta, Light Cyan, Light Magenta, Yellow)
Character modeCharacter pitch Printing column
10 characters per inch 167
Raster graphic modeHorizontal 
resolutionPrintable width Available dots
360 dpi 17.39 inches
(441.8 mm)6262
720 dpi 17.39 inches
(441.8 mm)12524
1440 dpi 17.39 inches
(441.8 mm)25047
2880 dpi 17.39 inches
(441.8 mm)50094
ResolutionMaximum 2880 × 1440 dpi
Print directionBidirectional
Control codeESC/P
® Raster
RAM64MB
Character tablesPC 437 (US, Standard Europe)
PC 850 (Multilingual)
Character setsEpson Courier 10 cpi
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126|Specifications
Environmental
Electrical
Check the label on the back of your printer for voltage information.
Dimensions and Weight
SpecificationOperationStorage
Temperature50 to 95 °F 
(10 to 35 °C)
Print quality guarantee: 
59 to 77 °F 
(15 to 25 °C)–4 to 104 °F 
(–20 to 40 °C)
Humidity
(without 
condensation)20 to 80% RH 
40 to 60% RH for optimum 
print quality
For optimal operation, 
humidity should be 
between 35 and 45% RH5 to 85% RH
SpecificationDescription
Input voltage range90 V to 264 V
Rated frequency range50 to 60 Hz 
Input frequency range49 to 61 Hz
Rated current0.6 A at 120 V 
0.3 A at 220 V 
Power consumptionApprox. 25 W or less (ISO 10561 letter pattern)
5 W or less in low power mode
0.3 W or less in power off mode
SpecificationCovers closedCovers open
Height10.28 inches (257 mm) 22.8 inches (579 mm)
Width27.36 inches (684 mm) 27.36 inches (684 mm)
Depth14.88 inches (376 mm) 37.87 inches (962 mm)
Weight43.2 lb (19.6 kg) with cartridges installed
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Specifications|127
Printer Interfaces
USB (1.1 and 2.0 compatible)
Ethernet (10/100 Base TX)
Safety Approvals
Media
Safety standardsUL 60950-1, CSA 22.2 No. 60950-1
EMCFCC part 15 subpart B, class B, CSA C108.8 class B
Sizes3.5 × 5 inches
4 × 6 inches
5 × 7 inches
5.5 × 8.5 inches
8 × 10 inches
A4 (8.3 × 11.7 inches)
Letter (8.5 × 11 inches) 
Legal (8.5 × 14 inches)
10 × 12 inches
B4 (JB4) (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (JB3) (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
Weight range17 lb bond up to 24 lb posterboard
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128|Specifications
Since the quality of any particular brand or type of paper may be changed by 
the manufacturer at any time, Epson cannot attest to the quality of any 
non-Epson brand or type of paper. Always test samples of paper stock before 
purchasing large quantities or printing large jobs. 
Poor quality paper may reduce print quality and cause paper jams or other 
problems. If you encounter problems, switch to a higher grade of paper. Do 
not use curled, folded, or deckle-edge paper.
Printable Area
Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and 
0.56 inch (15 mm) bottom. 
The borderless printing feature allows edge-to-edge printing on some media.
Ink Cartridges
Cartridge life2 years from production date if unopened; within 
6 months after opening package, at 77 °F (25 °C)
Temperature–4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
Capacity80 ml 
DimensionsWidth: 1.19 inches (30.1 mm) 
Depth: 3.68 inches (93.4 mm)
Height: 2.76 inches (70.2mm)
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129
Index
A
Accessories, 11, 89
Advanced Black and White mode, 
59 to 61, 74 to 76
Aligning print head, 87 to 88
B
Banding, 114
Black-and-white printing, 59 to 61, 
74 to 76
Blank pages, 119
Blurry prints, 116
Borderless printing
Macintosh, 51
Windows, 69
Brightness setting, 60, 75
Buttons, control panel, 108
C
Cable
problems, 118, 119
requirements, 10
Canceling print jobs
Macintosh, 61
Windows, 76
Cartridges, see Ink cartridges
Cleaning
print head, 84 to 86
printer, 100
Coarse Rendering setting, 78
Color management
Macintosh, 55
Windows, 72
Color problems, 119
Color Toning setting, 60, 75
ColorSync settings, 55
Component life, checking, 82 to 83
Configuration options, Windows, 
77 to 79Contrast setting, 60, 75
Control Panel, 108
Control panel
aligning print head, 87 to 88
buttons, 108
changing language, 96
changing measurement units, 96
cleaning print head, 86
component life, checking, 82 to 83
illustration, 108
ink levels, checking, 82 to 83, 88
lights, 108 to 113
messages, 108 to 113
monitoring printer, 108 to 113
restoring default settings, 96
status check, printing, 82
Custom paper size
Macintosh, 51
Windows, 69
Custom Preset, 58D
Date and time setting, 95
Deleting print jobs
Macintosh, 61
Windows, 76
Depth of printer, 126
Diagnosing problems, 107
Dimensions of printer, 126
Documentation, how to use, 9
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130|Index
E
Electrical specifications, 126
Energy consumption, 126
Enlarging images, 70
Environmental specifications, 126
Epson
accessories, 11, 89
help, 12
Preferred Protection Plan, 12
Store, 11, 89
Error messages, 108 to 113
Error notification, Windows, 77 to 79
Ethernet interface
configuring, 16 to 17
connecting, 15
system requirements, 10
Expansion setting
Macintosh, 57
Windows, 69
F
Faint prints, 115
Firmware, updating, 103 to 105
Flip Horizontal setting
Macintosh, 54
problems, 119
Windows, 72
H
Head Alignment menu, 87 to 88
Height of printer, 126
Help, Epson, 12
High Speed Copies setting, Windows, 
78
High Speed setting
Macintosh, 54
Windows, 72
Highlight Point Shift setting, 61, 76
Highlight Tonality setting, 60, 75
Humidity requirements, 126
I
ICM setting, 72
Ink
lightfastness, 128
maintenance cartridge, 82 to 83
monitoring level, 62 to 63, 76
Ink cartridges
checking status, 82 to 83, 88
ordering, 89
replacing, 88 to 93
safety instructions, 14
specifications, 128
Ink light, 108 to 111
J
Jams, paper, 121 to 124
Job history, 83
L
Layout
Macintosh options, 50 to 51
Windows options, 68 to 70
LFP Remote Panel, 103 to 105
Lightfastness, 128
Lights, control panel, 108 to 113
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