Epson Stylus Pro 3800 User Manual

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INK CARTRIDGE
THIS MAY VOID 
EPSON’S 
WARRANTY. 
DO YOU ACCEPT 
THIS?
 A non-genuine ink cartridge 
is installed, and if you use 
it, may void Epson’s 
warranty.Select DECLINE (press the Menur button) to replace 
the ink cartridge with a genuine Epson ink cartridge. 
Selecting ACCEPT (by pressing the
 l button) may void 
Epson’s warranty.
INK LOW The ink cartridge is almost 
expended.You need to replace the ink cartridge soon. Although 
you can continue printing when the INK...

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PAPER ERROR
PRESS THE DOWN 
BUTTON.
LOAD PAPER 
CORRECTLYThe printer cannot detect 
the loaded media because 
it is wavy or curled.Flatten the media.
The printer cannot detect 
the loaded media because 
the color of the paper is 
either transparent or black, 
like the platen color.Select OFF for PAPER SIZE CHECK using the printer’s 
menu system, or load the correct type of genuine 
Epson paper.
PAPER FEED ERROR
LOAD PAPER 
CORRECTLY
PRESS THE DOWN 
BUTTONYou have selected...

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PAPER SETTING 
ERROR
CHECK PAPER 
SOURCE IN THE 
DRIVER SETTINGS 
AND LOAD PAPER 
CORRECTLYYou are using the wrong 
paper path for the type of 
paper you’re using.Check the Paper Source setting in the printer driver, and 
load the paper in the correct slot. See “Choosing the 
Correct Paper Path” on page 32 and “Choosing Page 
Setup Options” on page 50 for Macintosh or “Choosing 
Paper and Layout Options” on page 68 for Windows.
PAPER SIZE ERROR
LOAD THE CORRECT 
SIZE PAPERThe...

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Improving Print Quality
You can often improve print quality by doing the following:
Run a nozzle check and cleaning cycle. See page 84 for instructions.
Align the print head. See page 87 for instructions.
When you send a print job, make sure your print options are set 
correctly. For more information, see Chapter 3 (Macintosh) or 
Chapter 4 (Windows).
If none of these suggestions help, try the solutions below.
ProblemSolution 
Your print has 
horizontal or vertical...

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Your print is grainy, or 
has misregistration or 
ghosting.◗Check the ink indicators and light to see if you are low on ink. Replace ink 
cartridges if necessary, as described on page 88.
◗Run a nozzle check and cleaning cycle. See page 84 for instructions. 
◗Align the print head from the printer’s control panel, as described on page 87.
◗Make sure the Media Type setting in the printer software is correct for the media 
you’re printing on. 
◗Make sure the printable side of the...

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Colors are incorrect or 
missing.◗Make sure the Media Type setting in the printer software is correct for the media 
you’re printing on.
◗If you are using the color management features in Photoshop or another 
application, you must turn off color management in the printer driver. See page 55 
(Macintosh) or page 72 (Windows).
◗Adjust the Color Density setting in the Paper Configuration utility.
◗If you’re using a third-party RIP or non-Epson media, custom color profiles will...

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Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if 
nothing prints, check the following: 
The printer is turned on.
Paper is loaded in the printer. 
The printer is plugged securely into a working electrical outlet that’s not 
controlled by a switch or timer.
The interface cable is securely connected to the printer and your system.
The voltage supplied by the electrical outlet matches the voltage on the 
printer’s rating...

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Nothing prints. ◗Turn off the printer and computer. Make sure the interface cable is securely 
plugged in. Then restart the printer and computer.
◗Make sure the interface cable meets the required specifications. See page 10 or 10.
◗Your Epson printer is not selected as the default printer. Install the printer driver if it 
is not installed yet, and follow the instructions below to select your Epson printer as 
the default printer.
Windows XP: Click Start, Control Panel,...

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Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
ProblemSolution
Your print has incorrect or 
garbled characters.◗Make sure your software is installed correctly and the printer is selected in your 
application. 
◗Clear any stalled print jobs from the Printer Setup Utility.
◗Turn off the printer and computer. Make sure the interface cable is securely 
plugged in at both ends.
Your print has incorrect 
margins.◗Check...

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Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the 
following solutions:
For heavy or thick media, follow the instructions on page 40 to load the 
media correctly in the front slot.
Make sure the paper is not folded, wrinkled, or damp.
Make sure the printer’s environment falls within the required 
temperature and humidity range (see page 126).
Make sure the paper is not too thick or too thin. See page 127 for paper...