Epson Stylus Pro 10600 User Manual

							5-22
5-22|Maintaining and Transporting the Printer
6. Slowly take your finger off 
the side pin, then remove the 
cutter blade. Be careful not 
to lose the spring.
7. Insert the new cutter.
8. Push down on the cutter’s side pin while turning the latch to the left.
9. Close the lower cover. The print head returns to the home position.Note
Be careful not to let the 
cutter or the spring coil 
pop out of the casing.
 
						

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Maintaining and Transporting the Printer|5-23
Cleaning the Printer
To keep your printer working its best, you should clean it thoroughly several 
times a year.
1. Make sure the printer is turned off and all the lights on the control panel 
are off. Then unplug the power cord and disconnect the printer from 
the computer.
2. Open the roll paper cover and remove the roll paper. Remove any sheet 
media from the printer. Then use a soft brush to carefully clean away 
any dust or dirt.
3. Close the roll paper cover.
4. Open the lower cover and use a soft brush to carefully clean away any 
dust or dirt inside the lower cover. Then close the cover.
5. Remove the paper basket. Then clean away any dust or dirt around the 
leg assembly using a soft brush.
6. If the outer case is dirty, clean it with a soft, clean cloth dampened with 
mild detergent. Keep the ink cartridge compartment closed to prevent 
water from getting inside.
7. If the area under the roll paper cover accidentally gets soiled with ink, 
wipe it off with a damp cloth.
8. To wash the paper basket, remove the shafts, then machine wash with 
mild detergent and air dry. 
Caution
Be careful not to touch 
the gears inside the 
printer.
To avoid damaging the 
components as well as 
the case, never use 
alcohol or thinners to 
clean the printer. 
Be careful not to get 
water on the printer 
mechanism or electronic 
components.
Don’t use a hard or 
abrasive brush.
Don’t spray the inside 
of the printer with 
lubricants; unsuitable 
oils can damage the 
mechanism. Contact your 
dealer or a qualified 
servicer if your printer 
needs lubrication.
 
						

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5-24|Maintaining and Transporting the Printer
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same 
building), you can roll it on its stand. Follow the instructions on page 5-26. 
To ship the printer, you should repack it using the original box and packing 
materials. Follow the instructions below to prepare the printer for shipment.
If you need to store your printer for an extended period (two years for the 
Photographic Dye ink model, or six months for the Archival Ink or 
UltraChrome ink model), contact EPSON for assistance (see page 3 for 
contact information). A service technician must drain all ink from the 
printer before storage.
Preparing the Printer for Shipment
Follow the steps below to prepare the printer for shipment:
1. Contact EPSON as described on page 3. A service technician must drain 
all the ink from the printer before it can be shipped. 
2. Once the ink is drained, turn off the printer and wait until the print 
head moves to the home position (on the far right) and the 
Operate 
light goes off. Then unplug the printer. 
3. Reinstall the carriage locking screw that was removed during setup. See 
page 1-7.
4. Remove the following parts:
Power cord and interface cables
Paper basket
Roll paper spindles
All paper or other media
Optional auto take-up reel (if installed)
Optional manual cutter (if installed)
TIP
It’s a good idea to store 
partially used cartridges 
in separate, resealable 
plastic bags. 
 
						

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Maintaining and Transporting the Printer|5-25
5. If you’re removing the printer from its stand, first make sure the casters 
on the leg assembly are locked and the two stabilizer knobs are touching 
the floor.
6. Remove the two wing nuts securing the printer to the stand (underneath 
the printer). Keep them in a safe place.
7. With four people, lift the printer using the hand grips located at the four 
corners of the printer. (See the stickers located near the rear hand grips 
for the correct holding position.) 
8. Keep the printer level while moving it. 
caster lock
stabilizer knob
Warning
The printer is very heavy. 
Always have four people lift 
it, using the hand grip areas 
as shown.
 
						

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5-26|Maintaining and Transporting the Printer
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up 
for the first time. Whenever you set up the printer, see chapter 1.
Don’t forget to remove the carriage locking bracket (if reinstalled).
The first time you start printing after moving the printer, the print head 
nozzles may be clogged. You may need to run a cleaning cycle (see page 
5-4) and realign the print head (see page 5-7) to ensure good print 
quality. 
Moving the Printer on the Stand
When you need to move the printer a short distance, such as within the same 
building or facility, you can roll the printer on its casters. Follow these steps:
1. Make sure the printer is turned off and the carriage is in the home 
position (on the far right). If not, turn the printer back on, wait until the 
carriage moves to the home position, then turn off the printer. 
2. Disconnect the power cord and interface cables. 
3. Make sure the printer covers are closed.
4. Fully insert the metal rods supporting the paper basket, then roll up the 
basket so it doesn’t drag on the ground.Caution
Do not roll the printer 
on angled or uneven 
surfaces.
 
						

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Maintaining and Transporting the Printer|5-27
5. Release the front casters and retract the stabilizer knobs.
6. Carefully roll the printer to its new location. Relock the casters and 
extend the stabilizer knobs after moving. 
Replacing the Waste Ink System
Approximately every two years of normal usage (25% duty cycle) or after 
20,000 B0-size prints, you should have your authorized EPSON servicer 
replace the waste ink system. This is necessary to prevent damage to the print 
head and maintain print quality. Parts and labor for this service are not 
covered under the terms of the limited warranty.
You can monitor the status of the waste ink system through the control 
panel (see page 5-3) or through the Ink Pad percentage displayed on the 
nozzle check print (see page 5-2); a low percentage means that the pad is 
nearing the end of its service life. 
The printer displays the following message on the control panel when the 
waste ink system is almost full:
MAINTENANCE REQ. 0100
You should call to schedule service at this point. When the waste ink system 
is at full capacity, the printer stops and displays the following message:
SERVICE REQ. 00000100
 
						

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5-28|Maintaining and Transporting the Printer
 
						

							1 As you use your printer, you may occasionally experience a problem. The 
first thing you should do is diagnose the problem following the guidelines in 
this chapter. Then try the most likely solutions until the problem is fixed. 
This chapter provides instructions for the following:
Diagnosing problems
Improving print quality
Solving operational problems
Solving miscellaneous printing problems
Solving paper problems, including clearing paper jams
Uninstalling and reinstalling printer software
Diagnosing Problems
The EPSON Stylus Pro 10600 printer includes a number of ways to help 
you diagnose problems:
To identify the most common problems, check the messages and lights 
on the printer’s control panel. See page 6-2 for more information. 
If you’re using the EPSON printer driver and Monitor3 (Macintosh) or 
Status Monitor (Windows) utility, check your software for error 
messages. See Chapter 3 or 4 for more information.
To determine whether the problem is caused by the printer itself, 
disconnect the printer from your computer and run a nozzle check from 
the control panel. See page 5-4 for instructions.
If you are using a third-party RIP and are experiencing difficulties, try 
printing your image directly from the EPSON printer driver.
If none of the suggested solutions in this chapter solve your problem, 
contact EPSON as described under “Where To Get Help” on page 3.
Chapter 6: 
Resolving 
Problems
 
						

							6-2
6-2|Resolving Problems
Using the Control Panel to Check the Printer
The control panel includes various lights and a display to indicate the status 
of the printer:
When your ink or paper runs out or a problem occurs, a message appears on 
the display. The lights on the control panel come on or flash. The following 
table lists the messages alphabetically and includes an explanation and 
instructions for correcting the problem.
 
display
Error messages
Message LightExplanationResponse
INK LOW Ink Out light(s) 
flashingInk cartridge(s) are 
nearly empty (printing 
continues).Replace ink cartridge(s) indicated by Ink Out 
light(s). See page 5-10 for instructions.
INK OUT Ink Out light(s) 
onInk cartridge(s) are 
empty (printing stops).Replace the ink cartridge(s) indicated by Ink 
Out light(s). See page 5-10 for instructions.
NO INK 
CARTRIDGEInk Out light(s) 
onInk cartridge(s) not 
installed.Install ink cartridges as indicated by the lights. 
Make sure you install the correct Photographic 
Dye, Archival ink, or UltraChrome ink 
cartridges. See page 5-10 for instructions.
WRONG 
CARTRIDGE
INVALID 
CARTRIDGEInk Out light(s) 
onYou tried to install the 
wrong ink cartridge.If you are installing ink cartridges for the first 
time, you must install the cartridges that came 
with your printer.
If you are replacing ink cartridges, check the 
package and product code. You must use the 
ink cartridges designed for your printer. Other 
cartridges will not work.
 
						

							6-3
Resolving Problems|6-3
FRONT COVER 
OPENPause light on Lower cover is open. Close the lower cover. 
INK COVER OPEN Pause light on You are replacing the 
ink cartridge(s) and the 
ink compartment cover 
is open.Close the ink compartment cover when you are 
finished replacing the ink cartridge(s).
LOAD ROLL 
PAPER
LOAD SHEET 
PAPERPaper Out 
light onPaper source setting in 
printer software is 
different from control 
panel.Make sure the right paper is loaded and the 
paper source setting is the same on the control 
panel and printer software.
PAPER JAM Paper Out 
light flashingPaper has jammed in 
the printer.Remove the jammed paper. See page 6-13 for 
more information.
PAPER NOT CUT Paper Out 
light flashingRoll paper was not cut 
completely.Cut the paper manually, then remove the cut 
paper from the printer. Reload paper, as 
described on page 1-16.
Cut paper did not fall 
off.Remove the cut paper from the printer. Reload 
paper.
PAPER NOT 
STRAIGHTPaper Out 
light flashingPaper slipped and fed 
into the printer at an 
angle.Reload paper, making sure the edges are 
straight and aligned with the vertical row of 
holes at the paper exit.
PAPER OUT Paper Out 
light onNo paper is loaded. Load paper.
Paper  ran  out. Remove any printouts or paper remaining in the 
printer and load more paper.
If the message appears during a print job, reset 
the printer by pressing the Pause button for 3 
seconds. Then load paper and resend the job.
RELOAD PAPER Paper Out 
light onPaper could not be 
reversed into the 
printing position.Remove the paper. Reload it so that the bottom 
edge is straight and aligned with the vertical 
row of holes at the paper exit. 
Image is too wide for 
the paper loaded in the 
printer.Resize your image or load wider paper.
Paper is not fully 
ejected.Cut the paper at the paper insertion slot, then 
reload paper.
PAPER NOT CUT error 
was cleared.Reload paper.
Error messages (continued)
Message LightExplanationResponse