Epson Stylus Photo RX700 User Manual

							Replacing Ink Cartridges71
Removing and Installing Ink Cartridges
Follow these steps to replace one or more ink cartridges that are outdated, low on 
ink, or empty. 
1. Open the cartridge covers. 
2. Remove the cartridge you need to replace. (Press in to release it, then pull it 
out of its slot.) Dispose of the cartridge carefully.
3. Unwrap the new cartridge.
4. Insert the cartridge so it clicks into place.
If you need to replace any other cartridges, repeat steps 2 through 4 before 
continuing.
 
						

							72Maintaining Your RX700
5. Close the cartridge covers.
The RX700 begins charging the ink delivery system, and you hear noise 
during charging. 
Caution: 
Never turn off the RX700 during ink charging. This may cause incomplete charging 
of ink.
Checking and Cleaning and Print Head
If your printouts are unexpectedly light, colors are missing, or you see light or dark 
lines across the page, you may need to clean the print head. This clears the print 
head nozzles, which can become clogged if you don’t use the printer for a long 
time. 
Tip: 
It’s a good idea to turn on your RX700 at least once a month to maintain good print 
quality.
Checking the Print Head
You can print a nozzle check pattern to see if any print head nozzles are clogged, or 
to check the results after cleaning the print head.
1. Make sure plain letter-size paper is loaded in the front tray (see page 10).
2. Press the 
Setup button. (If you’ve just finished cleaning the print head, the 
setup screen appears automatically). 
3. Use the u and d buttons to select 
Nozzle Check, then press OK. 
4. Press 
OK again to print the nozzle check.
 
						

							Checking and Cleaning and Print Head73 5. Examine the nozzle check pattern you printed. Each staggered line should be 
solid, with no gaps, as shown. 
■If your printout looks okay, you’re done. Press Back to return to the Setup 
menu. 
■If you see any gaps, as shown below, press OK and follow the instructions 
on the screen to clean the print head. 
Cleaning the Print Head 
Follow these steps to clean the print head so it can deliver ink properly. Print head 
cleaning uses ink, so clean it only if quality declines. 
Note: 
You can also clean the print head using the printer software. Click the? or Help button 
on your printer settings screen for instructions on running the print head cleaning utility.
1. Make sure the Stylus Photo RX700 is turned on but not printing. 
2. Press the 
Setup button.
3. Use the u and d buttons to select 
Head Cleaning.
4. Press the 
OK button, then press OK again to start cleaning.
Cleaning takes about a minute, and you see a message on the RX700 screen 
indicating that cleaning is in progress.
5. When cleaning finishes, press 
OK to print a nozzle check pattern to check the 
results (see page 72).
If you don’t see any improvement after cleaning three or four times, check the 
solutions beginning on page 78. You can also turn the Stylus Photo RX700 off 
and wait overnight—this allows any dried ink to soften—and then try cleaning 
the print head again.
 
						

							74Maintaining Your RX700
Aligning the Print Head 
If your printouts have vertical lines that appear jagged, you may need to align the 
print head. 
Note: 
You can also run a print head alignment using the printer software. Click the? or Help 
button on your printer settings window for instructions on running a print head 
alignment.
1. Make sure the Stylus Photo RX700 is turned on and not printing.
2. Load several sheets of plain letter-size paper in the front tray (see page 10).
3. Press the 
Setup button, select Head Alignment, then press the OK button.
4. Press 
OK again to print the alignment pattern.
5. Examine the printout. For each section (#1 
through #4), circle the box with the least 
amount of streaking (light or dark vertical 
lines). You may need to use a magnifying 
glass or loupe.
6. On the RX700 screen, use the l and r 
buttons to select the number of the circled 
box in section #1. 
7. Press the d button to highlight each of the 
remaining sections (#2, #3, and #4), and use 
the l and r buttons to select the circled 
number for each one.
8. Press 
OK when done.
9. You see a message that head alignment is 
complete. Press 
OK to return to the Setup 
menu. 
 
						

							75
Solving Problems
If you have a problem with your Stylus Photo RX700, check the messages on the 
RX700 screen, run a nozzle check (see page 72), or see “Problems and Solutions” 
below. 
Tip: 
It’s a good idea to check Epson’s web site periodically for possible updates to your 
software. Visit http://support.epson.com and check the section for your product to see 
if there is new software available for downloading to your computer.
See these sections:
■“Problems and Solutions” below
■“Where To Get Help” on page 83
Problems and Solutions
Check the solutions below if you’re having trouble using your RX700.
Setup and Software Installation Problems
The Stylus Photo RX700 makes noise after you turn it on. 
■Make sure the scanner lock is in the unlocked position, as shown on the Start 
Here sheet. After releasing it, turn off the RX700, wait a moment, then turn it 
back on.
■It is normal for the RX700 to make whirring sounds after you turn it on.
The Stylus Photo RX700 makes noise after ink cartridge installation. 
■When you install ink cartridges, the RX700 must charge its ink delivery 
system. This takes about 3½ minutes. Do not turn off the RX700, or it will 
use extra ink the next time you turn it on. 
■Make sure no packing tape or material remains inside the RX700. Turn it off, 
wait a moment, then turn it back on.
 
						

							76Solving Problems
You cancelled software installation or connected the Stylus Photo RX700 
before installing the software. 
Your Epson software may be incorrectly installed. See the on-screen Reference 
Guide for instructions on uninstalling the software. Make sure you carefully follow 
the steps on your Start Here sheet when you reinstall your software. You need to 
connect the RX700 at the correct time in the installation process. 
You’re having problems installing the software.
■Make sure your computer meets the system requirements listed in the on-
screen Reference Guide. Close other programs, including screen savers and 
virus protectors, and install again.
■In Windows, make sure that your computer’s Universal Serial Bus (USB) 
Controller is working properly in Device Manager; see your Windows help 
system for details. 
■If you see an error message or the software doesn’t install correctly on 
Windows XP or Windows 2000, you may not have software installation 
privileges. Log in as necessary. See your Windows documentation or contact 
your system administrator for help. 
■If you’re printing over a network, see your on-screen Reference Guide for 
additional software installation steps. 
Printing and Copying Problems
The printed image is the wrong size.
■When you’re printing a photo, the paper size and layout settings determine 
the size of the printed image. Make sure the paper and layout options are set 
correctly.
■If you’re scanning and printing a photo, you can use the Zoom In/Out 
settings to adjust the size of the printed image (see page 15). If you’re printing 
from a memory card, you can crop your photo to print just a portion of it (see 
page 42).
 
						

							Problems and Solutions77 Part of the image is cut off.
■If you’re making prints from a slide, the image will be cropped because Epson 
photo paper does not have the same proportions as 35-mm slides.
■If you’re printing from your camera’s memory card, select with Border as the 
Layout setting and turn off 
Fit to Frame (see page 37). 
■If you select Auto Fit Page to copy a document with white or very light 
edges, the original size may not be recognized correctly. Select 
Actual as the 
Zoom In/Out setting, and then use the + and – buttons to adjust the size of 
your copy (see page 15).
The image is not centered.
■Make sure your paper is positioned on the right side of the sheet feeder with 
the left edge guide lightly against the paper. 
You’re having problems printing from your computer.
If the Stylus Photo RX700 is turned on but nothing prints, check the following:
■Make sure the USB cable is securely connected to your computer and the 
RX700. If you’re using a USB hub, try connecting the RX700 directly to your 
computer’s USB port instead.
■Make sure the Stylus Photo RX700 is selected in your application, or as the 
Windows default printer. 
■Run a nozzle check as described on page 72. If the check page prints, make 
sure your RX700 software is installed correctly. 
■If you’re printing on a network, you need to set up your RX700 for network 
printing, as described in the on-screen Reference Guide. 
If printing is too slow, make sure your system meets the requirements listed in the 
on-screen Reference Guide. If you’re printing a high-resolution photo, you need 
more than the minimum requirements. You may also need to:
■Clear space on your hard disk or run a defragmentation utility.
■Close open programs that you’re not using.
■Increase your system’s memory (RAM).
See your on-screen Reference Guide for additional troubleshooting advice for 
problems printing from your computer. 
 
						

							78Solving Problems
Print Quality Problems
You see banding (light lines) in your printouts or copies.
 
■Clean the print head; see page 72 for instructions.
■The ink cartridges may need replacing; see page 69. 
■Select a higher print quality. If you’re printing from your computer, turn off 
High Speed mode in your printer software.
■Try printing with Epson paper. Make sure the paper is loaded in the rear sheet 
feeder, with the printable side face-up. 
Your printout is blurry or smeared. 
■Make sure your paper isn’t damp or curled. 
■Use Epson paper for proper saturation and absorption of Epson inks. Load it 
with the printable side face-up in the rear sheet feeder.
■Select the correct paper type setting for the paper you loaded (see page 32).
■If you changed the Paper Thickness setting to On (for printing on envelopes), 
be sure to switch it back to 
Off when printing individuals sheets.
 
						

							Problems and Solutions79 You see misaligned vertical lines in your printout.
■Align the print head; see page 74 for instructions.
Your printout is faint or has gaps. 
■Clean the print head; see page 72 for instructions.
■The ink cartridges may be old or low on ink; see page 69. 
■Make sure you haven’t selected Draft as the Quality setting.
■If you’re printing with Epson paper, load it face-up in the rear sheet feeder. 
Your printout is grainy. 
■Use Epson paper for best results. 
■Use the control panel buttons to select Photo or Best Photo as the quality 
setting. If you’re printing from your computer, select a higher Quality Type or 
Print Quality in your printer software. 
■If you’re printing from a scanned image, rescan it at a higher resolution, or try 
printing it at a smaller size.
You see wrong or missing colors.
 
■
Clean the print head; see page 72 for instructions.
■The ink cartridges may be old or low on ink; see page 69. 
■Select the correct paper type setting for the paper you loaded (see page 32).
■If the RX700 runs out of paper during a print job, load additional sheets as 
soon as possible, or the colors of your next copy may be incorrect.
■If you’re printing photos from a digital camera, check the Auto Correct and 
Filter settings to make sure they’re the ones you want to use (see page 36).
■If you’re printing from a computer, make sure Grayscale is off (Windows) or 
Color ink is selected (Macintosh), even when you’re printing black and white 
photographs.
■Your printed colors can never exactly match your computer’s on-screen colors. 
However, you can use a color management system, such as ICM or 
ColorSync
®, to get as close as possible.
 
						

							80Solving Problems
Paper Feed Problems
If paper jams frequently, make sure the left edge guide isn’t pushed too tightly 
against the paper. Also, try loading fewer sheets of paper. The stack should never 
be above the arrow on the inside of the left edge guide. Some paper types require 
that you load sheets individually or use a support sheet; follow the instructions 
that came with your paper for specific instructions.
If paper jams in the rear sheet feeder:
■You may have pushed the paper down too far into the sheet feeder. Turn the 
Stylus Photo RX700 off and carefully remove the paper. 
■Reload the paper against the right side, and slide the left edge guide against 
the paper (but not too tightly).
If paper jams in the front paper tray:
■The front paper tray is designed for loading plain (photocopier) letter-size 
paper. Load other types or sizes of paper (such as Epson photo paper) in the 
rear sheet feeder.
■Don’t push the paper in too far. Align it with the line on the yellow sticker 
(see page 10).
■Fan the stack of paper and then tap it on a desk to even the edges. Make sure 
the edges remain even after loading in the tray.
To clear a paper jam:
If paper jams, turn off your Stylus Photo RX700, lift open the scanner section, and 
remove any paper that’s inside, including any small pieces that may have torn off. 
Carefully reload paper, turn the Stylus Photo RX700 back on, and press the 
x
Color button.
Caution: 
Clear paper jams by pulling the paper out of the printer in the direction that it normally 
feeds through the printer (towards the output tray). Never pull the paper out backwards 
(in the direction of the sheet feeder).