Epson Stylus Photo 1200 User Manual

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 Printing is too slowBidirectional support is 
not enabled.Click Start, select Settings, and click Printers. Right-click the EPSON 
Stylus Photo 1200 icon and select Properties. Click the Details tab, 
then click the Spool Settings button. Click the Enable bi-directional 
support for this printer radio button to turn on bidirectional support. 
Click OK twice, then close the Printers window and try printing again.
You’re using 
ScanDisk.Before using ScanDisk, turn off background monitoring in Status 
Monitor 2. (See Turning on Background Monitoring
 for instructions.) 
Then turn it back on when you’re finished using ScanDisk.
Possible cause
Solution
Your printer software 
options are set 
incorrectly.For the fastest printing, try the following printer software settings:
wSet Print Quality to Economy
wTurn MicroWeave off
wTurn High Speed on
wChoose Black ink
See Custom Printing
 for instructions.
Your system doesn’t 
have enough 
resources.wClear space on your hard disk or run a defragmentation utility.
wDon’t run too many applications at the same time.
wTurn off virtual memory.
wIncrease your system’s memory (RAM) and/or processor speed.
Possible cause
Solution
 
						

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 Your printer switches to the modem port or won’t confirm on the printer 
port (Macintosh)You’re using 
background printing 
on a Macintosh.You need to increase the memory allocated for your application, EPSON 
Monitor3, or both. Choose Get Info from the File menu when the 
application is active or when EPSON Monitor3 is selected and increase 
the memory allocation. See Using Monitor3
 for more information. 
If that doesn’t work, turn off background printing in the Chooser or in 
your printer software; see Using Background Printing on the Macintosh
 
for instructions. (You won’t be able to use Monitor3.)
You’re not using ECP 
or Enhanced mode 
and/or DMA transfers.If your computer supports ECP or Enhanced mode and/or DMA 
transfers, turn them on to speed up printing. See your computer 
documentation for details.
Possible cause
Solution
Your Macintosh has 
extension conflicts.Make sure AppleTalk
® is inactive. In the Chooser, select any Apple serial 
printer (such as the LaserWriter) and choose the printer port. Close the 
Chooser, then reopen it and select the SP 1200 icon and the printer port. 
Then restart your system.
You’re using an 
AppleTalk cable.Make sure you’re using a LaserWriter II serial cable. See Macintosh 
System Requirements
 for more information.
Possible cause
Solution
 
						

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 Your printer icon doesn’t appear in the Chooser (Macintosh)
Your application program can’t open your image file (Macintosh)
The “SP 1200 cannot be used” message appears (Macintosh
)
Your printer doesn’t print correctly as a remote printer (Windows NT)Possible cause
Solution
Your Macintosh has 
extension conflicts.Disable Quick Draw
® GX in the Extensions Manager. Make sure EPSON 
Monitor3 and SP 1200 are enabled, and then restart your Macintosh.
The Chooser contains 
too many items.Delete unused items or move them to the Extensions (Disabled) folder. 
Then check for your printer icon in the Chooser again.
Possible cause
Solution
Not enough memory 
is allocated to the 
application.Highlight the program icon and select Get Info from the File menu, then 
increase the memory allocated to the application.
Possible cause
Solutions
The printer software 
has been corrupted.Remove and reinstall the printer software as described in the 
Printer 
Basics
 book. Then, in the Extensions Manager, disable Quick Draw GX, 
enable EPSON Monitor3 and SP 1200, and restart.
Possible cause
Solution
You may need to use 
a different network 
path and printer port.Select a different printer port in the printer’s Properties window and enter 
the new network path to your printer at the DOS prompt. Then restart 
your computer. See your Windows NT documentation for instructions on 
changing the printer port and network path.
 
						

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12#  .
To avoid most paper handling problems:
wUse smooth, high-quality media designed for ink jet printers that meets 
the media specifications in Paper
.
wFollow all loading and handling instructions included with the media.
wLoad the media with the printable side face up as described in the 
Start 
Here
 card and in Paper Loading and Handling Guidelines
.
If you have any paper problems, check the following tables for solutions.
Paper doesn’t feedTry this
Then do this
Remove the stack of 
paper from the printer.Check that the paper isn’t:
wCurled or creased.
wToo old. (See Paper Loading and Handling Guidelines
 or your 
paper packaging for more information.)
wLoaded above the arrow on the left edge guide.
wJammed inside the printer. (If the 
 
S paper out light is flashing, 
paper is jammed.)
Then reload the paper against the right edge guide and adjust the left 
edge guide to fit the paper’s width, as described in the 
Start Here 
card
 
and in Paper Loading and Handling Guidelines
. 
 
						

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 	Multiple pages feed at the same time
Paper jams inside the printerTry this
Then do this
Remove the stack of 
paper from the printer.wMake sure the paper isn’t too thin (see the specifications in Paper
).
wFan all the edges of the stack of paper to separate the sheets.
wReload the paper as described in the 
Start Here 
card and in Paper 
Loading and Handling Guidelines
.
wMake sure the paper thickness lever is set to the 0 position if you’re 
printing on normal paper.
wIf too many copies of a page or document are printing, check the 
Copies settings in both the printer software and your application 
program. See Selecting Paper Size and Orientation Options
 for 
more information.
Try this
Then do this
Turn off your printer, 
open the cover, and 
remove all the paper 
that’s inside, including 
any little pieces that 
may have torn off. Load more paper in the printer, following the instructions in the 
Start 
Here 
card and in Paper Loading and Handling Guidelines
. If your paper 
jams frequently, make sure you:
wUse smooth, high-quality paper, loaded printable side up.
wFan the stack and then even the edges before loading it.
wLoad paper beneath the arrow mark on the left edge guide.
wAdjust the left edge guide to fit the width of your paper.
wMake sure the paper thickness lever is set to the correct setting for 
the thickness of your paper.
 
						

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Paper doesn’t eject fully or is wrinkled
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If your printout results are not what you expected, try these solutions.
Characters are incorrect or garbledPossible cause
Solution
If the paper doesn’t 
eject fully, you may 
have set the wrong 
paper size.Press the 
 
E load/eject button to eject the paper. Then make sure you 
select the correct paper size in your printer software. See Selecting 
Paper Size and Orientation Options
 for instructions.
If it’s wrinkled when it 
comes out, the paper 
may be damp or too 
thin.See the specifications in Paper
 for ranges of paper thicknesses you can 
print with, as well as environmental requirements for storage.
Possible cause
Solution
Your printer isn’t 
selected in your 
application or as the 
Windows default 
printer.Select your printer in your application or select it as the Windows default 
printer. See your Windows documentation or online help for 
instructions.
Your printer is not 
selected in the 
Macintosh Chooser.Select your printer in the Chooser as described in the 
Start Here 
card.
 
						

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 The image is inverted as if viewed in a mirrorPrinting is stalled. In Windows, delete the stalled print jobs in Spool Manager; see Using 
the Spool Manager
 for instructions. In Windows NT, uninstall the 
EPSON Printer Port. Click Start, point to Programs, EPSON Printers, 
and select EPSON Printer Port Uninstall.
On a Macintosh, select the stalled print jobs in Monitor3 (see Using 
Monitor3
) or open the Extensions folder, EPSON folder, and Spool 
folder, and delete any queued files.
The interface cable is 
loose.Turn off your printer and computer, then connect the cable securely. 
Make sure the cable meets the printer’s specifications, as described in 
Windows System Requirements
 and Macintosh System Requirements
.
Your video driver may 
be conflicting with the 
EPSON printer driver.Change to a standard VGA driver (see your computer or video card 
documentation for instructions) and try printing again. If your printout is 
correct, your video driver is interfering with the printer driver. Contact 
your computer or video card manufacturer for an updated driver.
Possible cause
Solution
You used a Flip 
Horizontal option.Turn off the Flip Horizontal or mirror setting in your application software 
or the printer software. See Customizing Print Quality and Special Effects
 for instructions.
Possible cause
Solution
 
						

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 The image size or position is incorrect
The margins are incorrect
A portion of your image doesn’t print (Macintosh)Possible cause
Solution
The paper and/or 
layout options are set 
incorrectly.Check the paper settings and layout options. See Selecting Paper Size and Orientation Options
 and Selecting Print Layout Options
 for 
instructions. Also check the paper and layout options in your application 
software.
Possible cause
Solution
Margins are set 
incorrectly in your 
application software.Check your software documentation for instructions on selecting the 
correct margins for your paper size and within its printable area. See 
Printable area
 for more information.
Paper settings in the 
printer software are 
incorrect for your paper 
size.Check the paper size, orientation, printable area, and layout settings to 
make sure they’re correct for your paper size. See Selecting Paper Size 
and Orientation Options
 and Selecting Print Layout Options
 for more 
information.
Possible cause
Solution
Your system doesn’t 
have enough available 
memory.Close any other applications you are running and turn off background 
printing as described in Using Background Printing on the Macintosh
.
 
						

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 The printer prints blank pagesYou need to increase 
the memory allocated 
for your application, 
EPSON Monitor3, or 
both.Choose Get Info from the File menu when the application is active or 
EPSON Monitor3 is selected and increase the memory allocation. See 
Using Monitor3
 for more information. 
If that doesn’t work, turn off background printing in the Chooser or in 
your printer software; see Using Background Printing on the Macintosh
 
for instructions. (You won’t be able to use Monitor3.)
Possible cause
Solution
Your printer isn’t 
selected in your 
application or as the 
Windows default 
printer.Select your printer in your application or select it as the Windows default 
printer. See your Windows documentation or online help for instructions.
Your printer is not 
selected in the 
Macintosh Chooser.Select your printer in the Chooser as described in the 
Start Here 
card.
Paper settings in the 
printer software are 
incorrect for your 
paper size.Check the paper size, orientation, printable area, and layout settings to 
make sure they’re correct for your paper size. See Selecting Paper Size 
and Orientation Options
 and Selecting Print Layout Options
 for more 
information.
The print head nozzles 
are clogged.Clean the print head following the instructions in Cleaning the Print 
Head
.
Possible cause
Solution
 
						

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  , EPSON provides technical assistance through electronic support services 
and automated telephone services 24 hours a day. The following tables 
list the contact information:
Electronic support servicesService Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at 
http://www.epson.com.
EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser 
(or other software for FTP downloading) to log onto 
ftp.epson.com with the user name anonymous and your 
e-mail address as the password.
EPSON Forum on CompuServe
®
Members of CompuServe can type GO EPSON at the menu 
prompt to reach the Epson America Forum. For a free 
introductory CompuServe membership, call (800) 848-8199 
and ask for representative #529.