Epson Stylus Photo 1200 User Manual

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  The Halftoning and 
Color Management 
options are set 
incorrectly for your 
document type.Use the correct settings for the project you’re printing, following the 
instructions in Customizing Print Quality and Special Effects
 and 
Customizing Color Settings
.
The printable side of 
the paper is face 
down.Remove the paper and reload it with the printable side face up. See 
Paper Loading and Handling Guidelines
 for instructions.
The ICM (Windows 95 
or Windows 98 only), 
sRGB (Windows 98), 
or ColorSync 
(Macintosh) setting is 
incorrect for your 
document.Use the Automatic mode setting or choose a different Rendering Intent 
setting (Macintosh). See Custom Printing and Using ColorSync on the 
Macintosh
 for more information.
The print head nozzles 
are clogged.Clean the print head. See Cleaning the Print Head
 for instructions.
The ink cartridges are 
low on ink or one or 
more ink colors are 
empty.Check the 
 
B black and 
 
A
 color ink out lights to see which cartridge you 
may need to replace. See Replacing an Ink Cartridge
 for instructions.
Possible cause
Solution
 
						

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 The printed image is faint or has gapsThe colors displayed 
on your monitor don’t 
match the printed 
colors.Because your monitor and printer use different technologies to represent 
colors, your printed colors can’t exactly match the colors you see on your 
monitor screen. Use the ICM (Windows 95 or Windows 98 only), sRGB 
(Windows 98), or ColorSync (Macintosh) settings to get as close a 
match as possible. See Custom Printing
 for more information.
The color settings in 
your application 
software need 
adjustment.You may be able to adjust various color settings in your application 
software. See your software documentation for more information.
Possible cause
Solution
The print head nozzles 
are clogged.Clean the print head. See Cleaning the Print Head
 for instructions.
The Media Type 
setting doesn’t match 
the loaded paper.Make sure the Media Type setting matches the paper you’re using. See 
Printing from Windows
 or Printing from a Macintosh
 for instructions.
The loaded paper is 
damaged, old, or dirty.Remove the paper and reload a new stack with the printable side face 
up. See Paper Loading and Handling Guidelines
 for instructions.
The ink cartridges are 
low on ink.Check the 
 
B black and 
 
A
 color ink out lights to see which cartridge you 
may need to replace. See Replacing an Ink Cartridge
 for instructions.
Possible cause
Solution
 
						

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 The printed image is blurry or smearedPossible cause
Solution
The loaded paper is 
damaged, old, or dirty.Remove the paper and reload a new stack with the printable side face 
up. See Paper Loading and Handling Guidelines
 for instructions.
The paper thickness 
lever is in the wrong 
position.Set the paper thickness lever to the + position to print on envelopes or 
other thick media; set the lever to the 0 position to print on thinner media 
types. See Envelopes
 for instructions, then try printing again.
The paper is damp or 
the printable side is 
face down.Remove the paper and reload a new stack with the printable side face 
up. See Paper Loading and Handling Guidelines
 for instructions.
You loaded special 
media without a 
support sheet.Follow the special media loading instructions in Paper Loading and 
Handling Guidelines
 and on the paper packaging for media that require 
support sheets. Also try loading your media one sheet at a time.
You tried to print on 
cardboard or other 
non-recommended 
media.Make sure your paper or media meets the specifications listed in Paper
. 
If your printouts are still blurry after you change paper, clean the print 
head as described in Cleaning the Print Head
.
The Media Type 
setting doesn’t match 
the loaded paper.Make sure the Media Type setting matches the paper you’re using. See 
Printing from Windows
 or Printing from a Macintosh
 for instructions.
Ink has leaked inside 
the printer.Clean carefully inside the printer to remove spilled ink. See Cleaning the 
Printer
 for instructions.
 
						

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  You’re using the 
High Speed and 
MicroWeave settings 
with a misaligned print 
head.Turn off High Speed, following the instructions in Customizing Print 
Quality and Special Effects
. Then run the Print Head Alignment utility as 
described in Aligning the Print Head
.
The resolution of your 
image may be too low.If a photographic image looks grainy or rough, try using the 
PhotoEnhance3 and Sharpness setting to improve the quality of your 
printout. See Customizing Color Settings
 for details. You can also 
increase the image resolution using your image-editing software, or 
decrease the size of the image.
Possible cause
Solution
 
						

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If the printer won’t print, first check that:
wThe printer is turned on and the 
 
P power light is on, but not flashing.
wPaper is loaded in the printer.
wThe printer is plugged into a working electrical outlet that’s not 
controlled by a switch or timer.
wThe interface cable is securely connected to the printer and computer. 
If you still can’t print, check the following solutions.
All lights are off
Only the 
 
P
power light is on, but nothing prints
Possible cause
Solution
The printer is not 
receiving power.Try these solutions:
wMake sure the printer is turned on.
wTurn off the power and plug in the power cord securely.
wMake sure the outlet is operable and not controlled by a switch or
timer. Try another outlet.
Possible cause
Solution
The interface cable is 
disconnected.Turn off your printer and computer, then connect the cable securely. 
Make sure the cable meets the printer’s specifications, as described in 
Windows System Requirements
 and Macintosh System Requirements
.
The printer has an 
internal problem.Turn off the printer and computer, disconnect the interface cable, and 
run a printer check as described in Running a Printer Operation Check.
 
						

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 The printer or 
application software is 
installed incorrectly.If the printer operation check works, make sure your printer and 
application software are correctly installed. If you’re printing on a 
Windows network, you may need to set up your printer for network 
printing, as described in the 
Printer Basics
 book.
Your computer doesn’t 
have enough memory 
to handle the file you’re 
printing.Try the following:
wClose any open applications, including screen savers and virus scan
programs.
wReduce the resolution of your image.
wSelect fewer colors or a lower resolution for your display or monitor.
wAdd more memory to your computer.
Printing is stalled. In Windows, delete the stalled print jobs in Spool Manager; see Using 
the Spool Manager
 for instructions. In Windows NT, uninstall the 
EPSON Printer Port. Click Start, point to Programs, EPSON Printers, 
and select EPSON Printer Port Uninstall.
On a Macintosh, delete stalled print jobs using Monitor3 (see Using 
Monitor3
) or open the Extensions folder, EPSON folder, and Spool 
folder, and then delete any queued files.
The print head nozzles 
are clogged or the ink 
cartridges are too old.Clean the print head; see Cleaning the Print Head
 for instructions. If 
cleaning doesn’t help, replace the cartridges. For information on 
cartridge life and replacement instructions, see Replacing an Ink 
Cartridge
.
Possible cause
Solution
 
						

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 The 
 
S paper out light is flashing or on
A 
 
B black or 
 
A
 color ink out light is flashing or on
The 
 
P
power and 
 
S paper out lights are flashing and the 
 
B black and 
 
A
 color 
ink out lights are on
Possible cause
Solution
If flashing, paper is 
jammed.Remove the paper and follow the guidelines for preventing jams as 
described in Paper jams inside the printer
.
If on, paper is used up 
or is loaded incorrectly.Load paper or remove the stack and reload it as described in the 
Start 
Here 
card and in Paper Loading and Handling Guidelines
. Then press 
the 
 
Eload/eject button to turn off the 
 
S 
paper out light and resume 
printing.
Possible cause
Solution
If flashing, the ink 
supply is getting low.You need to replace the indicated ink cartridge soon; see Replacing an Ink Cartridge
 for instructions.
If on, the ink cartridge 
is empty.You must replace the indicated ink cartridge now to be able to print; see 
Replacing an Ink Cartridge
 for instructions.
Possible cause
Solution
Jammed paper may be 
blocking movement of 
the print head.Turn off the printer, wait a few seconds, and turn it back on to eject any 
paper. If no paper is ejected, turn off the printer, remove the jammed 
paper, and turn it on again. If the lights are still flashing and on, contact 
your EPSON dealer or see Where To Get Help
.
 
						

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 All the lights are flashing
The printer has finished charging the ink cartridge, but the 
 
P
power light is 
still flashing
Possible cause
Solution
You haven’t removed 
all the packing material 
from the printer.Remove the tape and other packing material following the instructions 
on the unpacking sheet. 
An internal error may 
have occurred.Turn off your printer, wait a few seconds, and turn it on again. If the 
lights still flash or stay on, contact your EPSON dealer or see Where To Get Help
.
Possible cause
Solution
The ink cartridge 
clamp isn’t locked.Press down the clamp to lock it.
Packing material 
remains in the printer.Remove the tape and other packing material following the instructions on 
the unpacking sheet.
The printer needs to 
initialize.If the printer is not moving or making noise, but the 
 
P
 power light is still 
flashing after more than 5 minutes, turn the printer off. If the light is still 
flashing when you turn it back on, contact your EPSON dealer or see 
Where To Get Help
.
 
						

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If you have trouble with your printer software, first check that your printer 
is selected as the Windows default printer or as the current printer in the 
Macintosh Chooser.
 If you still have problems with your printer software, 
check these solutions:
The printer software you installed with Windows 95 doesn’t work correctly after you 
upgrade to Windows 98
While installing your printer software, you see the New Hardware Found windowPossible cause
Solution
Your printer software 
isn’t set up correctly for 
Windows 98.Uninstall the printer software after installing Windows 98, as described in 
the 
Printer Basics
 book. Then reinstall it as described in the 
Start Here
 
card.
Possible cause
Solution
Windows has detected 
your printer.If you connected your printer using the parallel port, click Cancel. 
Never 
select any other option on the New Hardware Found window
.
If you connected your printer using the USB port, see the 
Start Here
 
card for software installation instructions using Windows plug-and-play.
 
						

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 You see a spooling error message (Windows)
You see a memory error message (Macintosh)
In Windows, the Status Monitor 2 window doesn’t appearPossible cause
Solution
Your hard drive is full. Delete unnecessary files to make room for print job files on the drive.
Your computer doesn’t 
have enough memory 
to print your file.Try the following:
wClose any open applications, including screen savers and virus scan
programs.
wReduce the resolution of your image.
wSelect fewer colors or a lower resolution for your display or monitor.
wAdd more memory to your computer.
Possible cause
Solution
You need to increase 
the memory allocated 
for your application, 
EPSON Monitor3, or 
both.Choose Get Info from the File menu when the application is active or 
when EPSON Monitor3 is selected and increase the memory allocation. 
See Using Monitor3
 for more information. 
If that doesn’t work, turn off background printing in the Chooser or in your 
printer software; see Using Background Printing on the Macintosh
 for 
instructions. (You won’t be able to use Monitor3.)
Possible cause
Solution
You didn’t restart your 
computer after 
installing Status 
Monitor 2.Click Start, select Shut Down, click Restart the computer, and click 
Yes to restart your computer. Then try using Status Monitor 2.