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Epson Stylus Photo 1200 User Manual

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Page 141

#$
 Printing is too slowBidirectional support is 
not enabled.Click Start, select Settings, and click Printers. Right-click the EPSON 
Stylus Photo 1200 icon and select Properties. Click the Details tab, 
then click the Spool Settings button. Click the Enable bi-directional 
support for this printer radio button to turn on bidirectional support. 
Click OK twice, then close the Printers window and try printing again.
You’re using 
ScanDisk.Before using ScanDisk, turn off background...

Page 142

#$
 Your printer switches to the modem port or won’t confirm on the printer 
port (Macintosh)You’re using 
background printing 
on a Macintosh.You need to increase the memory allocated for your application, EPSON 
Monitor3, or both. Choose Get Info from the File menu when the 
application is active or when EPSON Monitor3 is selected and increase 
the memory allocation. See Using Monitor3
 for more information. 
If that doesn’t work, turn off background printing in the Chooser or in...

Page 143

#$
 Your printer icon doesn’t appear in the Chooser (Macintosh)
Your application program can’t open your image file (Macintosh)
The “SP 1200 cannot be used” message appears (Macintosh
)
Your printer doesn’t print correctly as a remote printer (Windows NT)Possible cause
Solution
Your Macintosh has 
extension conflicts.Disable Quick Draw
® GX in the Extensions Manager. Make sure EPSON 
Monitor3 and SP 1200 are enabled, and then restart your Macintosh.
The Chooser contains 
too many...

Page 144

#$
 
12#  .
To avoid most paper handling problems:
wUse smooth, high-quality media designed for ink jet printers that meets 
the media specifications in Paper
.
wFollow all loading and handling instructions included with the media.
wLoad the media with the printable side face up as described in the 
Start 
Here
 card and in Paper Loading and Handling Guidelines
.
If you have any paper problems, check the following tables for solutions.
Paper doesn’t feedTry this
Then do...

Page 145

#$
 	Multiple pages feed at the same time
Paper jams inside the printerTry this
Then do this
Remove the stack of 
paper from the printer.wMake sure the paper isn’t too thin (see the specifications in Paper
).
wFan all the edges of the stack of paper to separate the sheets.
wReload the paper as described in the 
Start Here 
card and in Paper 
Loading and Handling Guidelines
.
wMake sure the paper thickness lever is set to the 0 position if you’re 
printing on normal paper.
wIf too many...

Page 146

#$
 
Paper doesn’t eject fully or is wrinkled
	)#   .
If your printout results are not what you expected, try these solutions.
Characters are incorrect or garbledPossible cause
Solution
If the paper doesn’t 
eject fully, you may 
have set the wrong 
paper size.Press the 
 
E load/eject button to eject the paper. Then make sure you 
select the correct paper size in your printer software. See Selecting 
Paper Size and Orientation Options
 for instructions.
If...

Page 147

#$
 The image is inverted as if viewed in a mirrorPrinting is stalled. In Windows, delete the stalled print jobs in Spool Manager; see Using 
the Spool Manager
 for instructions. In Windows NT, uninstall the 
EPSON Printer Port. Click Start, point to Programs, EPSON Printers, 
and select EPSON Printer Port Uninstall.
On a Macintosh, select the stalled print jobs in Monitor3 (see Using 
Monitor3
) or open the Extensions folder, EPSON folder, and Spool 
folder, and delete any queued...

Page 148

#$
 The image size or position is incorrect
The margins are incorrect
A portion of your image doesn’t print (Macintosh)Possible cause
Solution
The paper and/or 
layout options are set 
incorrectly.Check the paper settings and layout options. See Selecting Paper Size and Orientation Options
 and Selecting Print Layout Options
 for 
instructions. Also check the paper and layout options in your application 
software.
Possible cause
Solution
Margins are set 
incorrectly in your 
application...

Page 149

#$
 The printer prints blank pagesYou need to increase 
the memory allocated 
for your application, 
EPSON Monitor3, or 
both.Choose Get Info from the File menu when the application is active or 
EPSON Monitor3 is selected and increase the memory allocation. See 
Using Monitor3
 for more information. 
If that doesn’t work, turn off background printing in the Chooser or in 
your printer software; see Using Background Printing on the Macintosh
 
for instructions. (You won’t be able to use...

Page 150

#$
 	
  , EPSON provides technical assistance through electronic support services 
and automated telephone services 24 hours a day. The following tables 
list the contact information:
Electronic support servicesService Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at 
http://www.epson.com.
EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser 
(or other software for FTP downloading) to log onto 
ftp.epson.com with the...
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