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Epson Stylus NX305 User Manual

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Page 41

Error Indicators41
Error Indicators
Follow the instructions on the display screen to solve most common problems. If 
you see one of the error messages below, follow the steps here to proceed.
Problems and Solutions
Check the solutions below if you’re having trouble using your all-in-one.
Note: 
If the screen shows only the clock, the NX300/305 Series is in sleep mode to save 
power. Press any button (except the POn button) to wake it up.
Printing and Copying Problems
■Make sure your paper is loaded...

Page 42

42Solving Problems
■Use the Automatic Document Feeder to fax or scan legal-size documents, but 
not to copy them. Letter-size paper is automatically selected for copying. If 
you copy a legal-size document, your image will be cropped.
■Make sure your original is positioned against the back left corner of the 
scanner glass. If the edges are cropped, move your original away from the 
edges slightly.
Paper Feeding Problems
If paper doesn’t feed correctly when printing, remove the paper and flip through...

Page 43

Problems and Solutions43
2. The message on the display screen asks if the 
paper has been removed. Press 1 to clear the 
message.
3. Close the ADF cover and reload the paper.
Faxing Problems
■Make sure the recipient’s fax machine is turned on and working.
■Make sure the LINE port on the NX300/305 Series is connected to a 
telephone wall jack. Verify that the telephone wall jack works by connecting a 
phone to it.
■If the line has static, press Setup, select Fax Settings, select 
Communication, and turn...

Page 44

44Solving Problems
Where to Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support and select your product for 
solutions to common problems. You can download drivers and documentation, 
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■Product name (Epson Stylus NX300/305 Series)
■Product serial number (located on the...

Page 45

Notices45
Notices
Important Safety Instructions
Before using your all-in-one, read and follow these safety instructions:
■Be sure to follow all warnings and instructions marked on the product.
■Use only the type of power source indicated on the product label.
■Use only the power cord that comes with the product. Use of another cord may cause 
fires or shock. Do not use the cord with any other equipment.
■Place the product near a wall outlet where the plug can be easily unplugged.
■If you won’t be using...

Page 46

46Notices
■Do not use aerosol products that contain flammable gases inside or around the 
printer. Doing so may cause fire.
■Do not press too hard on the document table when placing the originals.
■Do not open the scanner section while the product is in use.
■Do not touch the flat white cable inside the product.
■Do not spill liquid on the product.
■Adjust only those controls that are covered by the operating instructions. Except as 
specifically explained in your documentation, do not attempt to service...

Page 47

Notices47
Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to 
reduce the risk of fire, electric shock, and personal injury, including the following:
■Do not use the Epson product near water.
■Avoid using a telephone during an electrical storm. There may be a remote risk of 
electric shock from lightning.
■Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution:
To reduce the risk of fire, use only a No. 26...

Page 48

48Notices
What This Warranty Does Not Cover: This warranty covers only normal use in the 
United States and Canada. Using this product for continuous production or similar high 
duty purposes is not considered normal use; damage, maintenance or service from such use 
will not be covered under this warranty. This warranty is not transferable. This warranty 
does not cover any color change or fading of prints or reimbursement of materials or 
services required for reprinting. This warranty does not cover...

Page 49

Notices49
To find the Epson Authorized Reseller nearest you, visit our website at: 
http://www.epson.com.
To find the Epson Customer Care Center nearest you, visit: http://epson.com/support.
You can also write to:
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; 
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: MS 3-13...

Page 50

50Notices
FCC Compliance Statement
For United States Users
This equipment complies with Part 68 of the FCC rules and the requirements adopted by 
the ACTA. On the back side is a label that contains, among other information, the FCC 
registration number and the ringer equivalence number (REN) for this equipment. You 
must, upon request, provide this information to your local telephone company. The 
information associated with the services the equipment is to be connected are REN: 0.1B, 
Jack type:...
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