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Epson R230 Service Manual

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Page 21

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 21
Table 1-10.  Paper Jam Error Check Points by Phenomenon
Occurrence 
Timing
Position of CR
Phenomenon Detail
Faulty Part/
Part Name
Check Point
Remedy
At power-on
AnywhereThe PF Motor does not work at all. PF Motor1. Check if the PF Motor Connector Cable is connected to 
CN6 on the Main Board.
2. Check if the coil resistance of the PF Motor is 
approximately 3.0Ω with a tester. Refer to Table 1-2.
3. Check if the PF Motor...

Page 22

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 22During operation
C/R Off HP
The Carriage Unit moves to the home 
position properly when turning on the 
power. Then paper feeding operation is 
performed normally, but paper is not 
sent into the printer.
PE Sensor*
1. Check if the Torsion Spring, 0.22 for The PE Sensor 
Lever is not unfastened.
2. Check if the PE Sensor Cable is correctly routed on the 
Holder, Shaft, LD Roller.
1. Reassemble the Torsion Spring, 0.22.
2....

Page 23

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 23During operation
-The leading edge of paper is not sent to 
the PF Roller.Paper Guide, 
Upper1. Check if the Paper Guide, Upper has not detached from 
the Main Frame.1. Reattach the Paper Guide, Upper to the Main 
Frame.* The Carriage Unit can move to the home position even if the Extension Spring, 0.22 has detached or the PE Sensor is not set in the correct position.
However, in the next operation, a Paper Jam Error will...

Page 24

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 24
Table 1-11.  Status and Possible Causes of Card Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
Card ErrorPower : --
Paper : Fast Blink
Ink : --
Unknown errorBefore start 
to print-PW SensorThe PW Sensor FFC is disconnected.
Refer to
Table 1-12
PW Sensor failure
The PW Sensor FFC is broken.
Main Board
Elements failure
Table...

Page 25

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 25
Table 1-13.  Status and Possible Causes of Paper Out Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
Paper Out ErrorPower : --
Paper : ON
Ink : --
Paper out or not 
loaded correctly.During 
operation-ASF Assy.The Compression Spring, 2.51 comes off.
Refer to
Table 1-14 
The Extension Spring 0.45 comes off.
Holder, Shaft, LD...

Page 26

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 26During operation
-
When feeding paper, the leading edge of 
paper is detected at proper time, but the 
paper is ejected without being set at the 
print start position.
ASF Assy.
1. Check if the Roller, Retard Assy. operates properly while 
feeding paper.
1. Reassemble the Extension Spring, 0.45 
located under the Roller, Retard Assy.
The PF Motor and the Spur Gear, 37.242 
rotate properly, but the Holder, Shaft, 
LD...

Page 27

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 27During operation
-The PF Motor and the Spur Gear, 37.242 
rotate properly, but the Holder, Shaft, 
LD Roller does not feed paper. (The 
drive of the PF Motor is not transmitted 
to the Holder, Shaft, LD Roller.)Ink System1. Check if the Compression Spring, 2.36 of the Lever, 
Change has not detached.1. Replace the Ink System with a new one.
The Holder, Shaft, LD Roller is not set 
in the ASF home position and paper is...

Page 28

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 28
Table 1-15.  Status and Possible Causes of CD/DVD Tray Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
CD/DVD Tray
ErrorPower : --
Paper : ON
Ink : --
CD/DVD tray not set 
correctlyPrinting 
CDR/DVDR-CDR Tray Contact point of the CDR Tray Sensor is cracked.
Refer to
Table 1-16 
CDR Sensor
The CDR Tray Sensor is damaged.
The...

Page 29

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 29
Table 1-17.  Status and Possible Causes of Communication Error
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
Communication 
ErrorPower : --
Paper : --
Ink : --
Communication errorAt Power-on AnywhereMain Board Main Board failure
Refer to
Table 1-17
Power Supply Board
The Power Supply Board Cable is disconnected.
The Power Supply...

Page 30

EPSON Stylus Photo R220/R230Revision A
TROUBLESHOOTING Unit Level Troubleshooting 30
Table 1-19.  Status and Possible Causes of No Ink Cartridge Error.
Error Status
LED Indication
STM3 Message
Occurrence
Timing
Carriage Unit 
Position
at Power-on
Faulty Unit/Part Name
Possible Causes
Remedy
No Ink Cartridge is 
installed.Power : --
Paper : --
Ink : ON
Ink cartridges cannot 
be recognizedAt Power-onAt HPInk Cartridges The bundled Ink Cartridge is faulty.
Refer to
Table 1-20
Main Board
Invalid data is...
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