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Epson Projector PowerLite Home Cinema 600 User Manual

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    							Power light Status light Lamp light Temp light Status and solution
    Off
    Flashing blue Off Flashing A fan or sensor has a problem.
    orange Turn the projector off, unplug it, and
    contact Epson for help.
    Off Flashing blue Flashing Off Internal projector error. Turn the
    orange projector off, unplug it, and contact
    Epson for help.
    Off Flashing blue Flashing Flashing Auto iris error. Turn the projector
    orange orange off, unplug it, and contact Epson for help.
    Off Flashing blue Orange Orange Power error. Turn the projector off,
    unplug it, and contact Epson for
    help.
    Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and
    contact Epson for help.
    Parent topic: Solving Problems
    Related references
    Projector Setup Settings - Extended Menu
    Where to Get Help
    Projector Environmental Specifications
    Related tasks
    Cleaning the Air Filter and Vents
    Replacing the Air Filter
    Replacing the Lamp
    Using the Projector Help Displays You can display information to help you solve common problems using the projectors Help system.
    1. Turn on the projector.
    2. Press theHelpbutton on the projector or the remote control.
    You see the Help menu.
    3. Use the up and down arrow buttons to highlight the problem you want to solve.
    131 
    						
    							4. Press
    Enterto view the solutions.
    5. When you are finished, do one of the following: • To select another problem to solve, press Esc.
    • To exit the help system, press Help.
    Parent topic: Solving Problems
    Solving Image or Sound Problems Check the solutions in these sections if you have any problems with projected images or sound.
    Solutions When No Image Appears
    Solutions When Image is Incorrect Using the USB Display Function
    Solutions When No Signal Message Appears
    Solutions When Not Supported Message Appears
    Solutions When Only a Partial Image Appears
    Solutions When the Image is Not Rectangular
    Solutions When the Image Contains Noise or Static
    Solutions When the Image is Fuzzy or Blurry
    Solutions When the Image Brightness or Colors are Incorrect
    Solutions to Sound Problems
    Parent topic:Solving Problems
    Solutions When No Image Appears If no image appears, try the following solutions:
    • Make sure the lens cover is open all the way or off.
    • Press theA/V Mutebutton on the remote control to see if the image was temporarily turned off.
    • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.
    • Press the projectors power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.
    • Press the Menu button. If the projector menu is able to display, there may be a problem with the connected video source, cable connection, or port.
    • Check the settings on the Signal menu to make sure they are correct for the current video source.
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    							• Adjust the
    Brightnesssetting or select the NormalPower Consumption setting.
    • Check the Displaysetting to make sure Messagesis set toOn.
    • If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.
    • If the projector does not respond when you press buttons on the remote control, make sure the remote receivers are turned on.
    • For images projected with Windows Media Center, reduce the screen size from full screen mode.
    • For images projected from applications using Windows DirectX, turn off DirectX functions.
    Parent topic: Solving Image or Sound Problems
    Related concepts
    Projector Connections
    Related references
    Image Quality Settings - Image Menu
    Input Signal Settings - Signal Menu
    Projector Feature Settings - Settings Menu
    Projector Setup Settings - Extended Menu
    Projector Setup Settings - ECO Menu
    Related tasks
    Opening the Lens Cover
    Unlocking the Projectors Buttons
    Solutions When Image is Incorrect Using the USB Display Function If no image appears or if the image appears incorrectly using the USB Display function, try the following
    solutions:
    • Press theUSBbutton on the remote control.
    • Make sure the USB Display software has installed correctly. Install it manually if necessary.
    • Make sure the USB Type Bsetting in the Extended menu is set to USB Display, if available.
    • With OS X, select the USB Displayicon in the Dock or from the Applicationsfolder.
    • For images projected with Windows Media Center, reduce the screen size from full screen mode.
    • For images projected from applications using Windows DirectX, turn off DirectX functions.
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    							• If the mouse cursor flickers, select
    Make the movement of the mouse pointer smooth in the Epson
    USB Display Settings program on your computer (feature not available with Windows 2000).
    • Turn off the Transfer layered window setting in the Epson USB Display Settings program on your
    computer.
    • Make sure you are using the most recent version of the USB Display software. You can download the latest version from the Epson web site. Go to epson.com/support(U.S.) orepson.ca/support (Canada)
    and select your projector.
    Parent topic: Solving Image or Sound Problems
    Related references
    Projector Setup Settings - Extended Menu
    Related tasks
    Connecting to a Computer for USB Video and Audio
    Solutions When No Signal Message Appears If the No Signal message appears, try the following solutions:
    • Press theSource Search button and wait a few seconds for an image to appear.
    • Turn on the connected computer or video source, and press its play button to begin your presentation, if necessary.
    • Check the connection from the projector to your video sources.
    • If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
    • If necessary, turn the projector and the connected computer or video source off and then on again.
    • If the other solutions do not solve the problem, reset all of the settings using the Resetmenu.
    Displaying From a PC Laptop
    Displaying From a Mac Laptop
    Parent topic: Solving Image or Sound Problems
    Related concepts
    Projector Connections
    Related references
    Projector Reset Options - Reset Menu
    Related tasks
    Selecting an Image Source
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    							Displaying From a PC Laptop
    If you see the No Signal message when you display from a PC laptop, you need to set up the laptop to
    display on an external monitor.
    1. Hold down the laptops Fnkey and press the key labelled with a monitor icon or CRT/LCD. (See
    your laptop manual for details.) Wait a few seconds for an image to appear. You can also press the
    Help button on the projector or the remote control to display a list of Fn key commands.
    2. To display on both the laptops monitor and the projector, try pressing the same keys again.
    3. If the same image is not displayed by the laptop and projector, check the Windows Displayutility to
    make sure the external monitor port is enabled and extended desktop mode is disabled. (See your
    computer or Windows manual for instructions.)
    4. If necessary, check your video card settings and set the multiple display option to Mirroror
    Duplicate.
    Parent topic: Solutions When No Signal Message Appears
    Displaying From a Mac Laptop If you see the No Signal message when you display from a Mac laptop, you need to set up the laptop
    for mirrored display. (See your laptop manual for details.)
    1. Open theSystem Preferences utility and selectDisplays.
    2. Click the Arrangement tab.
    3. Select the Mirror Displays checkbox.
    Parent topic: Solutions When No Signal Message Appears
    Solutions When Not Supported Message Appears If the Not Supported message appears, try the following solutions:
    • Make sure the correct input signal is selected on the Signal menu.
    • Make sure the computers display resolution does not exceed the projectors resolution and frequencylimit. If necessary, select a different display resolution for your computer. (See your computer manual
    for details.)
    • As a test, try setting the computers display resolution to the lowest possible setting, and then gradually increase it as necessary.
    Parent topic: Solving Image or Sound Problems
    Related references
    Input Signal Settings - Signal Menu
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    							Supported Video Display Formats
    Solutions When Only a Partial Image Appears If only a partial computer image appears, try the following solutions:
    • Press theAutobutton on the remote control to optimize the image signal.
    • Try adjusting the image position using the Positionmenu setting.
    • Press the Aspectbutton on the remote control to select a different image aspect ratio.
    • If you zoomed into or out of the image using the E-Zoombuttons, press the Escbutton until the
    projector returns to a full display.
    • Check the cables connecting the computer or video source to the projector. Try connecting different cables.
    • Check your computer display settings to disable dual display and set the resolution within the projectors limits. (See your computer manual for details.)
    • Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting in. (See your software help for details.)
    Parent topic: Solving Image or Sound Problems
    Related concepts
    Projector Connections
    Related references
    Input Signal Settings - Signal Menu
    Supported Video Display Formats
    Solutions When the Image is Not Rectangular If the projected image is not evenly rectangular, try the following solutions:
    • Place the projector directly in front of the center of the screen, facing it squarely, if possible.
    • If you adjusted the projector height using the projector feet, press the keystone buttons on theprojector to adjust the image shape.
    • Turn on automatic keystone adjustments using the projectors menus.
    • Adjust the position of the projectors horizontal keystone slider.
    • Adjust the Quick Corner setting to correct the image shape.
    Parent topic: Solving Image or Sound Problems
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    							Related references
    Projector Feature Settings - Settings Menu
    Related tasks
    Correcting Image Shape with the Horizontal Keystone Slider
    Correcting Image Shape with the Keystone Buttons
    Correcting Image Shape with Quick Corner
    Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference (noise) or static, try the following
    solutions:
    • Check the cables connecting your computer or video source to the projector. They should be:• Separated from the power cord to prevent interference
    • Securely connected at both ends
    • Not connected to an extension cable
    • No longer than 10 feet (3 m) for VGA/computer cables or 24 feet (7.3 m) for HDMI cables
    • Check the settings on the projectors Signal menu to make sure they match the video source. If available for your video source, adjust the ProgressiveandNoise Reduction settings.
    • Select a computer video resolution and refresh rate that are compatible with the projector.
    • If you are projecting from a computer, press the Autobutton on the remote control to automatically
    adjust the tracking and sync. If the problem remains, display a uniformly patterned image on the
    screen and manually adjust the TrackingandSync settings.
    • If you adjusted the image shape using the projector controls, try decreasing the Sharpnesssetting to
    improve image quality.
    • If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
    • If you are using the USB Display function, turn off the Transfer layered windowsetting in the Epson
    USB Display Settings program on your computer.
    • Try a different cable.
    Parent topic: Solving Image or Sound Problems
    Related references
    Image Quality Settings - Image Menu
    Input Signal Settings - Signal Menu
    137 
    						
    							Supported Video Display Formats
    Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try the following solutions:
    • Adjust the image focus.
    • Clean the projector lens.
    Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the
    projector warm up to room temperature before using it.
    • Try connecting the projector to the highest quality connection available on your input source. For example, connect to an HMDI port or component video ports for a better quality input signal.
    • Position the projector close enough to the screen.
    • Position the projector so the keystone adjustment angle is not so wide that it distorts the image.
    • Turn on automatic keystone adjustment in the projectors menus.
    • Adjust the Sharpnesssetting to improve image quality.
    • If you are projecting from a computer, press the Autobutton on the remote control to automatically
    adjust the tracking and sync. If any bands or overall blurriness remain, display a uniformly patterned
    image on the screen and manually adjust the TrackingandSync settings.
    • If you are projecting from a computer, use a lower resolution or try to match the projectors native resolution.
    Parent topic: Solving Image or Sound Problems
    Related concepts
    Projector Connections
    Related references
    Projection Distance
    Image Quality Settings - Image Menu
    Input Signal Settings - Signal Menu
    Projector Feature Settings - Settings Menu
    General Projector Specifications
    Related tasks
    Focusing the Image Using the Focus Ring
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    							Cleaning the Lens
    Solutions When the Image Brightness or Colors are Incorrect If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
    • Press theColor Mode button on the remote control to try different color modes for the image and
    environment.
    • Check your video source settings.
    • Adjust the available settings on the Image menu for the current input source, such as Brightness,
    Contrast, Tint,Color Adjustment, and/or Color Saturation.
    • Make sure you selected the correct Input SignalorVideo Signal setting on the Signal menu, if
    available for your image source.
    • Make sure all the cables are securely connected to the projector and your video device. If you connected long cables, try connecting shorter cables.
    • If you are using the ECOPower Consumption setting, try selecting Normalin the projectors menus.
    Note: At high altitudes or locations subject to high temperatures, the image may become darker and
    you may not be able to adjust the Power Consumption setting.
    • Position the projector close enough to the screen.
    • If the image has been progressively darkening, you may need to replace the projector lamp soon.
    Parent topic: Solving Image or Sound Problems
    Related concepts
    Projector Lamp Maintenance
    Projector Connections
    Related references
    Projection Distance
    Available Color Modes
    Image Quality Settings - Image Menu
    Input Signal Settings - Signal Menu
    Projector Setup Settings - ECO Menu
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    							Solutions to Sound Problems
    If there is no sound when you expect it or the volume is too low or high, try the following solutions:
    • Adjust the projectors volume settings.
    • Press theA/V Mutebutton on the remote control to resume video and audio if they were temporarily
    stopped.
    • Press the Source Search button to switch to the correct input source, if necessary.
    • Check your computer or video source to make sure the volume is turned up and the audio output is set for the correct source.
    • Check the audio cable connections between the projector and your video source.
    • If you do not hear sound from an HDMI source, set the connected device to PCM output.
    • Make sure any connected audio cables are labeled No Resistance.
    • If you are using the USB Display function, turn on the Output audio from the projectorsetting in the
    Epson USB Display Settings program on your computer.
    • If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable.
    • If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal.
    Parent topic: Solving Image or Sound Problems
    Related concepts
    Projector Connections
    Related tasks
    Controlling the Volume with the Volume Buttons
    Solving Projector or Remote Control Operation Problems Check the solutions in these sections if you have problems operating the projector or remote control.
    Solutions to Projector Power or Shut-Off Problems
    Solutions to Problems with the Remote Control
    Solutions to Password Problems
    Parent topic:Solving Problems
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