Epson Projector PowerLite 575W User Manual
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Power light Status light Lamp light Temp light Status andsolution Off Flashing blue Orange Off Lamp hasaproblem. • Check tosee ifthe lamp isburned out, broken, orinstalled incorrectly. Reseat orreplace thelamp as necessary. • Clean orreplace theairfilter. • Ifoperating theprojector athigh altitude, turnonHigh Altitude Mode . • Ifthe problem persists, unplugthe projector andcontact Epsonfor help. Flashing blue Varies Flashing Varies Replace thelamp soon toavoid orange damage. Donot continue usingthe projector. Off Flashing blue Off Flashing A fan orsensor hasaproblem. Turn orange the projector off,unplug it,and contact Epsonforhelp. Off Flashing blue Flashing Flashing Auto Iriserror. Turntheprojector off, orange orange unplug it,and contact Epsonforhelp. Off Flashing blue Orange Orange Power error(ballast). Turnthe projector off,unplug it,and contact Epson forhelp. Off Flashing blue Flashing Off Internal projector error.Turnthe orange projector off,unplug it,and contact Epson forhelp. Note: Ifthe lights display apattern notlisted inthe table above, turntheprojector off,unplug it,and contact Epsonforhelp. Parent topic:Solving Problems Related references Projector FeatureSettings -Settings Menu 151
Projector SetupSettings -Extended Menu Where toGet Help Related tasks Cleaning theAirFilter andVents Replacing theAirFilter Replacing theLamp Using theProjector HelpDisplays You candisplay information tohelp yousolve common problems usingtheprojectors Helpsystem. 1. Turn onthe projector. 2. Press theHelp button onthe projector orthe remote control. You seetheHelp menu. 3. Use theupand down arrow buttons tohighlight theproblem youwant tosolve. 4. Press Entertoview thesolutions. 5. When youarefinished, doone ofthe following: • To select another problem tosolve, pressEsc. • To exit thehelp system, pressHelp. Parent topic:Solving Problems Solving ImageorSound Problems Check thesolutions inthese sections ifyou have anyproblems withprojected imagesorsound. Solutions WhenNoImage Appears Solutions WhenImage isIncorrect UsingtheUSB Display Function Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears Solutions WhenOnlyaPartial ImageAppears Solutions WhentheImage isNot Rectangular Solutions WhentheImage Contains NoiseorStatic Solutions WhentheImage isFuzzy orBlurry Solutions WhentheImage Brightness orColors areIncorrect Solutions toSound Problems 152
Solutions toMicrophone Problems Parent topic:Solving Problems Solutions WhenNoImage Appears If no image appears, trythe following solutions: • Press theA/V Mute button onthe remote controltosee ifthe image wastemporarily turnedoff. • Make sureallnecessary cablesaresecurely connected andthepower ison for the projector and connected videosources. • Ifyou connected yourvideo source tothe Monitor Out/Computer2 port,make sureyousetthe Monitor OutPort setting toComputer2 . • Press theprojectors powerbutton towake itfrom standby orsleep mode. Alsoseeifyour connected computer isin sleep mode ordisplaying ablank screen saver. • Check thesettings onthe Signal menutomake suretheyarecorrect forthe current videosource. • Adjust theBrightness settingorselect theNormal PowerConsumption setting. • Check theDisplay settingtomake sureMessages isset toOn . • Ifthe projector doesnotrespond whenyoupress thecontrol panelbuttons, thebuttons maybe locked. Unlockthebuttons. • Ifthe projector doesnotrespond whenyoupress buttons onthe remote control, makesuretheremote receivers areturned on. • For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode. • For images projected fromapplications usingWindows DirectX,turnoffDirectX functions. Parent topic:Solving ImageorSound Problems Related references Projector SetupSettings -Extended Menu Projector FeatureSettings -Settings Menu Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Related tasks Unlocking theProjector s Buttons 153
Solutions WhenImage isIncorrect UsingtheUSB Display Function If no image appears orifthe image appears incorrectly usingtheUSB Display function, trythe following solutions: • Press theUSB button onthe remote control. • Make suretheUSB Display software hasinstalled correctly. Installitmanually ifnecessary. • With OSX,select theUSB Display iconinthe Dock orfrom theApplications folder. • For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode. • For images projected fromapplications usingWindows DirectX,turnoffDirectX functions. • Ifthe mouse cursorflickers, selectMakethemovement ofthe mouse pointer smooth inthe Epson USB Display Settings program onyour computer (featurenotavailable withWindows 2000). • Turn offthe Transfer layeredwindow settinginthe Epson USBDisplay Settings program onyour computer. Parent topic:Solving ImageorSound Problems Solutions WhenNo Signal Message Appears If the No Signal message appears,trythe following solutions: • Press theSource Searchbuttonandwait afew seconds foranimage toappear. • Turn onthe connected computerorvideo source, andpress itsplay button tobegin yourpresentation, if necessary. • Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. • Ifnecessary, turntheprojector andtheconnected computerorvideo source offand then onagain. Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageorSound Problems Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 154
2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled andextended desktopmodeisdisabled. (Seeyour computer orWindows manualforinstructions.) 4. Ifnecessary, checkyourvideo cardsettings andsetthe multiple displayoptiontoMirror or Duplicate . Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display.(Seeyourlaptop manual fordetails.) 1. Open theSystem Preferences utilityandselect Displays . 2. Click theArrangement tab. 3. Select theMirror Displays checkbox. Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Signal menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. 155
• Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button untilthe projector returnstoafull display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Ifthe projector isnot mounted onthe wall orceiling, placeitdirectly infront ofthe center ofthe screen, facing itsquarely, ifpossible. • Use theImage Shiftsetting toadjust theimage position, ratherthanmoving theprojector. • Adjust theQuick Corner orKeystone settingtocorrect theimage shape. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu Related tasks Correcting ImageShape withtheKeystone Buttons Correcting ImageShape withQuick Corner Adjusting theImage Position Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable 156
• No longer than10feet (3m) forVGA/computer cablesor24 feet (7.3 m)forHDMI cables • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. If available foryour video source, adjusttheProgressive andNoise Reduction settings. • Select acomputer videoresolution andrefresh ratethatarecompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust theTracking andSync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension powercable,tryprojecting withoutitto see ifitcaused interference in the signal. • Ifyou areusing theUSB Display function, turnoffthe Transfer layeredwindow settinginthe Epson USB Display Settings program onyour computer. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Related tasks Displaying FromaPC Laptop Displaying FromaMac Laptop Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Check theprojector lenscover glassforcondensation. Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen, anddirectly infront ofit. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. • Adjust theSharpness settingtoimprove imagequality. 157
• Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remain,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. • Ifyou areprojecting fromacomputer, usealower resolution. Parent topic:Solving ImageorSound Problems Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Check yourvideo source settings. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Color Adjustment ,and/or ColorSaturation . • Make sureyouselected thecorrect InputSignal orVideo Signal settingonthe Signal menu,if available foryour image source. • Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • Ifyou areusing theECO Power Consumption setting,tryselecting Normalinthe projectors menus. • Position theprojector closeenough tothe screen. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageorSound Problems Related concepts Projector LampMaintenance Related references Input Signal Settings -Signal Menu Projector FeatureSettings -Settings Menu Image Quality Settings -Image Menu Solutions toSound Problems If there isno sound whenyouexpect itor the volume istoo low orhigh, trythe following solutions: • Adjust theprojectors volumesettings. 158
• Press theA/V Mute button onthe remote controltoresume videoandaudio ifthey were temporarily stopped. • Press theSource Searchbuttontoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned upand theaudio output isset for the correct source. • Check theaudio cableconnections betweentheprojector andyour video source. • Ifyou donot hear sound fromanHDMI source, setthe connected devicetoPCM output. • Make sureanyconnected audiocables arelabeled NoResistance. • Ifyou areusing theUSB Display function, turnonthe Output audiofromtheprojector settinginthe Epson USBDisplay Settings program onyour computer. • Ifyou areusing aMac andyoudonot hear sound fromanHDMI source, makesureyourMac supports audiothrough theHDMI port.Ifnot, youneed toconnect anaudio cable. • Ifyou want touse aconnected audiosource whentheprojector isoff, setthe Standby Modeoption to Communication Onand theA/V Output optiontoAlways On. • Make suretheAudio Output optionisset tothe correct audioportforyour video device. • Ifyou turn theprojector onimmediately afterturning itoff, the cooling fansmayrunathigh speed momentarily andcause anunexpected noise.Thisisnormal. Parent topic:Solving ImageorSound Problems Solutions toMicrophone Problems If there isno sound whenyouuseamicrophone connectedtothe projector, trythe following solutions: • Make surethemicrophone issecurely connected tothe projector. • Make sureyouareusing adynamic microphone, notacondenser microphone. • Adjust theMic Input Level setting asnecessary inthe projectors menus. • Ifyou want touse themicrophone whentheprojector isoff, setthe Standby Modeoption to Communication On. Parent topic:Solving ImageorSound Problems Related references Projector SetupSettings -Extended Menu Projector FeatureSettings -Settings Menu 159
Related tasks Connecting aMicrophone Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems withtheRemote Control Solutions toPassword Problems Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button oritshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered standby modeafteraperiod of inactivity. Pressthepower button towake theprojector. • Ifthe projectors lampshuts offand thepower andTemp lightsarered, theprojector hasoverheated and shut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receiver settingisturned oninthe projectors menu,ifavailable. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector LightStatus Projector FeatureSettings -Settings Menu Related tasks Unlocking theProjector s Buttons 160