Epson Projector PowerLite 1980WU User Manual

Solving
Problems
 Check
thesolutions inthese sections ifyou have anyproblems usingtheprojector.
 Projection
ProblemTips
 Projector
LightStatus
 Using
theProjector HelpDisplays
 Solving
ImageorSound Problems
 Solving
Projector orRemote ControlOperation Problems
 Solutions
WhenYouCannot AccesstheProjector ThroughtheWeb
 Solutions
WhenNetwork AlertE-Mails areNot Received
 Where
toGet Help
 Projection
ProblemTips
 If
the projector isnot working properly, tryturning itoff and unplugging it.Then plugitback...

Projector
LightStatus
 The
lights onthe projector indicatetheprojector statusandletyou know when aproblem occurs.Check
 the
status andcolor ofthe lights andlook forasolution inthe table here.
 1
 Power
light
 2
 Status
light
 3
 Lamp
light
 4
 Temp
light
 5
 Screen
Mirroring light
 Power
light
 Status
light
 Lamp
light
 Temp
light
 Status
andsolution
 Blue
 Blue
 Off
 Off
 Normal
operation
 Blue
 Flashing
blue
 Off
 Off
 Warming
up;wait foranimage to
 appear

Off
 Off
 Off
 Off
 Standby
orsleep mode...

Power
light
 Status
light
 Lamp
light
 Temp
light
 Status
andsolution
 Blue
 Flashing
blue
 Off
 Off
 Shutting
down;whentheStatus
 light
stops flashing, youcanunplug
 the
projector
 Flashing
blue
 Varies
 Off
 Flashing
 Projector
istoo hot
 orange

•
Make surethatthevents andair
 filter
arenotclogged withdust or
 obstructed
bynearby objects
 •
Clean orreplace theairfilter
 •
Make suretheenvironmental
 temperature
isnot toohot
 Off
 Flashing
blue
 Off
 Orange
 Projector
hasoverheated and
 turned...

Power
light
 Status
light
 Lamp
light
 Temp
light
 Status
andsolution
 Off
 Flashing
blue
 Orange
 Off
 Lamp
hasaproblem
 •
Check tosee ifthe lamp isburned
 out,
broken, orinstalled
 incorrectly;
reseatorreplace the
 lamp
asnecessary
 •
Clean orreplace theairfilter
 •
Ifoperating theprojector athigh
 altitude,
turnonHigh Altitude
 Mode

•
Ifthe problem persists, unplugthe
 projector
andcontact Epsonfor
 help

Flashing
blue
 Varies
 Flashing
 Off
 Replace
thelamp soon toavoid
 orange
 damage;
donot...

Power
light
 Status
light
 Lamp
light
 Temp
light
 Status
andsolution
 Any
 Any
 Any
 Any
 Screen
Mirroring lightflashes blue
 slowly;
Screen Mirroring error,
 select
BothSettings Offasthe
 Wireless
Modesetting, thenswitch
 the
setting backtoScreen
 Mirroring
On
 Any
 Any
 Any
 Any
 Screen
Mirroring lightisoff; Screen
 Mirroring
isnot available, checkthat
 the
Wireless Modesetting isset to
 Screen
Mirroring On
 Note:
Ifthe lights display apattern notlisted inthe table above, turntheprojector off,unplug...

•
To exit thehelp system, pressHelp.
 Parent
topic:Solving Problems
 Solving
ImageorSound Problems
 Check
thesolutions inthese sections ifyou have anyproblems withprojected imagesorsound.
 Solutions
WhenNoImage Appears
 Solutions
WhenImage isIncorrect UsingtheUSB Display Function
 Solutions
WhenNo Signal Message Appears
 Solutions
WhenNot Supported Message Appears
 Solutions
WhenOnlyaPartial ImageAppears
 Solutions
WhentheImage isNot Rectangular
 Solutions
WhentheImage Contains NoiseorStatic...

•
For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode.
 •
For images projected fromapplications usingWindows DirectX,turnoffDirectX functions.
 Parent
topic:Solving ImageorSound Problems
 Related
references
 Image
Quality Settings -Image Menu
 Input
Signal Settings -Signal Menu
 Projector
FeatureSettings -Settings Menu
 Projector
SetupSettings -Extended Menu
 Related
tasks
 Unlocking
theProjector s Buttons
 Solutions
WhenImage isIncorrect UsingtheUSB Display Function...

•
Turn onthe connected computerorvideo source, andpress itsplay button tobegin yourpresentation,
 if
necessary.
 •
Check theconnection fromtheprojector toyour video sources.
 •
Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor.
 •
Ifnecessary, turntheprojector andtheconnected computerorvideo source offand then onagain.
 Displaying
FromaPC Laptop
 Displaying
FromaMac Laptop
 Parent
topic:Solving ImageorSound Problems
 Related
topics
 Connecting
toVideo Sources...

Parent
topic:Solutions WhenNo Signal Message Appears
 Related
topics
 Connecting
toComputer Sources
 Solutions
WhenNot Supported Message Appears
 If
the Not Supported messageappears,trythe following solutions:
 •
Make surethecorrect inputsignal isselected onthe Signal menu.
 •
Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency
 limit.
Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual
 for
details.)
 Parent
topic:Solving...

Solutions
WhentheImage isNot Rectangular
 If
the projected imageisnot evenly rectangular, trythe following solutions:
 •
Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible.
 •
Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe
 projector
toadjust theimage shape.
 •
Turn onautomatic keystoneadjustments usingtheprojectors menus.
 •
Press theScreen Fitbutton andadjust theimage shape usingtheon-screen display.
 •
Adjust theQuick...