Epson Projector Powerlite 1810p User Manual

							Solving Problems81
You see vertical bands or the image still looks blurry after 
trying the solutions in the previous section.
■If you’re projecting from a computer and displaying an image that 
contains a lot of fine detail, you may notice vertical bands or some 
of the characters may look heavy or blurred. Press the 
Auto 
button on the remote control or the 
Enter button on the 
projector to reset the projector’s Tracking, Sync, and Position 
settings.
■If further adjustment is needed, you can fine-tune the Tracking 
and 
Sync settings manually using the Signal menu, as described 
on page 53.
1. Fill the screen with an image containing fine detail, such as a 
pattern to appear as your desktop background, or try 
projecting black text on a white background.
2. Adjust the 
Tracking to eliminate vertical bands. 
3. Adjust the 
Sync setting to increase the image sharpness. 
The image is too light or dark, or colors are incorrect.
■Use the Color Mode option in the projector’s Image menu to 
adjust the color (see page 50). 
■If you’re displaying video, adjust the Color Adjustment and 
Color Mode settings on the Image menu. You can also try 
adjusting the 
Color Saturation, ABS Color Temp, and Tint 
settings on the Image menu.
note
You must be projecting an 
image for this button to have 
any effect. The 
Auto button 
works only with computer 
images projected through the 
VGA port.
note
Because of the different 
technologies used, your 
projected image may not 
exactly match the colors on 
your notebook or computer 
monitor. 
						

							82Solving Problems
■Try adjusting the Brightness and Contrast settings on the Image 
menu.
■Check your computer display settings to correct the color balance.
■The projector’s lamp may need to be replaced. See page 66 for 
instructions.
■Make sure the correct input signal is selected in the Signal menu 
(see page 53).
There is no sound, or the sound is not loud enough.
■Use the Volume buttons on the remote control to adjust the 
volume, or adjust the 
Volume setting in the Settings menu (see 
page 54).
■Make sure A/V Mute is not enabled. (The A/V Mute button may 
have been pressed.) 
■Make sure the A/V mute slide (lens cover) is open.
■If your presentation includes computer audio, make sure the 
volume control on your computer is not turned all the way down 
or muted. In Windows, you may be able to check this by clicking 
the volume control in your Windows system tray (lower right 
corner of the screen). On a Mac, you may be able to adjust the 
volume from your menu bar (top right corner of the screen) or via 
the volume control function keys.
■If you’re using a DVD player or other video source, make sure the 
cables are connected correctly, as described on page 44.
■If you’re using a computer audio cable, make sure it is connected 
to your computer’s  headphone jack or   audio out jack. 
Connect the other end to the projector’s 
Audio1 port when the 
computer’s video cable is connected to the 
Computer1 port. 
Otherwise, connect the cable to 
Audio2 if you’re using 
Computer2 for the computer’s video connection.  
						

							Solving Problems83
Solving Problems with the Remote 
Control
The projector doesn’t respond to remote control commands.
■The remote control’s batteries may not be installed correctly or 
may be low on power. To change the batteries, see page 70. 
■Make sure you are within about 20 feet (6 meters) of the projector 
and within range of the projector’s front or back sensor 
(approximately 30° to the left or right and 15° above or below).
■Dim the room lights and turn off any fluorescent lights. Make 
sure the projector is not in direct sunlight. Strong lighting, 
especially fluorescent lights, may affect the projector’s infrared 
receivers. Also, turn off any nearby equipment that emits infrared 
energy, such as a radiant room heater. If necessary, use the 
Remote Receiver setting to disable the projector’s front or back 
sensor if it continues to pick up interference (see page 55).
■Make sure the Remote Receiver setting isn’t disabling both of 
the projector’s sensors (see page 55).
■If any buttons are held for longer than 30 seconds, the remote 
enters sleep mode. Release any button that is held to wake the 
remote. 
Where To Get Help 
Epson provides these technical support services:
Internet Support 
Visit Epson’s support website for solutions to common problems. You 
can download utilities and documentation, get FAQs and 
troubleshooting advice, or e-mail Epson with your questions.
Visit Presenters Online
 to access tips, templates, and training for 
developing successful presentations. 
						

							84Solving Problems
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 
and enter the PIN on the included Epson PrivateLine Support card. 
This is the fastest way of speaking to a live representative, and it’s free. 
This service is available 6
AM to 6PM, Pacific Time, Monday through 
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one 
of these numbers:
■U.S.: (562) 276-4394, 6AM to 6PM, Pacific Time, Monday 
through Friday. 
■Canada: (905) 709-3839, 6AM to 6PM, Pacific Time, Monday 
through Friday.
Toll or long distance charges may apply. 
						

							Solving Problems85
Before you call for support, please have the following information 
ready:
■Product name (PowerLite 1810p)
■Product serial number (located on the projector)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer or video configuration
■Description of the problem
Purchase Supplies and Accessories
You can purchase screens or other accessories from an Epson 
authorized reseller. To find the nearest reseller, call 800-GO-EPSON 
(800-463-7766). Or you can purchase online at www.epsonstore.com
 
(U.S. sales) or www.epson.ca
 (Canadian sales). 
						

							86Solving Problems 
						

							87
A
Projector Installation
This appendix provides guidelines on installing the projector in a 
permanent location, such as a theater or conference room.
The projector can be installed for four different viewing setups: front 
projection, ceiling projection, rear projection onto a semi-transparent 
screen, or rear/ceiling projection, as shown: 
To project from overhead, you’ll need the optional ceiling mounting 
hardware (see page 11). You’ll also need to select the appropriate 
Projection setting in the projector’s Extended menu to flip the image 
upside-down (see page 60).
If you’re mounting the projector on the ceiling and you place it above 
screen level, you’ll have to tilt the projector down to position the 
image on the screen. This causes the image to lose its square shape. 
You can correct the image using the projector’s 
Quick Setup, Quick 
Corner
, and/or Keystone functions, as described on page 22.
Front projectionRear projection
Rear/ceiling projectionCeiling projection 
						

							88Projector InstallationThe projector includes security features to prevent its theft when 
installed or used in public locations: 
■Security cable attachment You can attach a commercially 
available security cable as shown below to secure the projector to a 
table or ceiling mount.
■Kensington security slot The security slot is compatible with 
the MicroSaver security systems manufactured by Kensington. 
You can purchase this lock from Epson (see page 11).
In addition, the projector includes several menu-operated security 
features. See page 55.
Kensington security 
slot
Security cable 
attachment 
						

							89
A
Technical Specifications
General
Type of display Epson poly-silicon TFT active matrix
Resolution
(native format) 1024 × 768 pixels (XGA)
Color reproduction 16.8 million colors
Brightness 3500 lumens (High Brightness mode)
2700 lumens (Low Brightness mode)
Contrast ratio 500:1
Image size 30 to 300 inches
Projection distance 2.7 to 48.2 feet (0.8 to 14.7 meters)
Projection methods Front, rear, upside-down (ceiling mount)
Internal sound system 5 W monaural
Optical aspect ratio 4:3 (horizontal:vertical)
Zoom ratio 1:1.6
Noise level 32 dB in Low Brightness mode, 37 dB in 
High Brightness mode 
Keystone correction
±30° vertical (automatic/manual)
±20° horizontal (manual)
Mouse compatibility Supports USB (type B) 
						

							90Technical Specifications
Projection Lamp
Type UHE (Ultra High Efficiency)
Power consumption 210 W
Lamp life Approx. 2500 hours (High Brightness 
mode)
Approx. 3000 hours (Low Brightness mode)
Part number V13H010L40 
Remote Control
Range 20 feet (6 meters)
Batteries (2) Alkaline AAA
Dimensions
Height 3.4 inches (86 mm), feet retracted 
Width 13.6 inches (345 mm)
Depth 10.1 inches (257 mm)
Weight 6.5 lb (2.9 kg)
Electrical
Rated frequency 50/60 Hz AC
Power supply 100 to 120 VAC, 3.4 A
200 to 240 VAC, 1.5 A
Power consumption Operating: 
100 to 120 VAC, 306 W
220 to 240 VAC, 286 W
Standby: 
100 to 120 VAC, 2.6 W
220 to 240 VAC, 4.6 W
note
Lamp life results will vary 
depending upon mode 
selected, environmental 
conditions, and usage. 
Turn off this product when 
not in use to prolong the life 
of the projector.