Epson Projector Powerlite 1710c User Manual

Solving Problems71
If you’re using a PC notebook: 
■Hold down the Fn key on the keyboard and press the function 
key that lets you display on an external monitor. It may have an 
icon such as  , or it may be labelled 
CRT/LCD. Allow a few 
seconds for the projector to sync up after pressing it. Check your 
notebook’s manual or online help for details. 
On most systems, the   key lets you toggle between the LCD 
screen and the projector, or display on both at the same time.
■Depending on your computer’s...

72Solving Problems
■Press the Resize button on the remote control.
■Press the Esc button on the remote control to cancel the E-Zoom 
function.
■Make sure your computer’s resolution setting is correct. Ideally, it 
should be 1024 
× 768 to match the projector’s native resolution. 
If this option isn’t available, select one of the other compatible 
video formats listed on page 83.
■Windows:
Right-click the desktop, select 
Properties, click the Settings 
tab, and select a different resolution. 
■Mac OS X:...

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■The video signal may be split between the computer and the 
projector. If you notice a decline in the projected image quality 
when the image is displayed simultaneously on your notebook 
computer and the projector, turn off the notebook’s LCD display.
■Make sure the correct input signal is selected in the Signal menu 
(see page 49).
The image is blurry.
■There may be dirt or smears on the lens. Clean the lens as 
described on page 58.
■Adjust the focus using the focus ring (see page...

74Solving Problems2. Adjust the 
Tracking to eliminate vertical bands. 
3. Adjust the 
Sync setting to increase the image sharpness. 
The image is too light or dark, or colors are incorrect.
■If you’re displaying a computer image, use the Color Mode 
option in the projector’s Image menu to adjust the color (see 
page 46). 
■If you’re displaying video, adjust the Color Adjustment and 
Color Mode settings on the Image menu. You can also try 
adjusting the 
Color Saturation, ABS Color Temp, and Tint...

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■Try adjusting the Volume setting in the Setting menu (see 
page 50).
■If you’re using a VCR or other video source, make sure the 
volume is not turned all the way down or muted. Also, make sure 
the cables are connected correctly, as described on page 40.
■If your presentation includes computer audio, make sure the 
volume control on your computer is not turned all the way down 
or muted. If you’re using the audio cable, make sure it is securely 
connected to both the projector and...

76Solving Problems
■If any buttons are held for longer than 30 seconds, the remote 
enters sleep mode. Release any button that is held to wake the 
remote. 
Where To Get Help 
Epson provides these technical support services:
Internet Support 
Visit Epson’s support website at http://support.epson.com and select 
your product for solutions to common problems. You can download 
utilities and documentation, get FAQs and troubleshooting advice, or 
e-mail Epson with your questions.
Visit...

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■Proof of purchase (such as a store receipt) and date of purchase
■Computer or video configuration
■Description of the problem
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an 
Epson authorized reseller. To find the nearest reseller, call 
800-GO-EPSON (800-463-7766). Or you can purchase online at 
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). 

78Solving Problems 

79
A
Projector Installation
This appendix provides guidelines on installing the projector in a 
permanent location, such as a theater or conference room.
The projector can be installed for four different viewing setups: front 
projection, ceiling projection, rear projection onto a semi-transparent 
screen, or rear/ceiling projection, as shown: 
To project from overhead, you’ll need the optional ceiling mounting 
hardware; see page 11 for ordering information. You’ll also need to 
select 
Front/Ceiling or...

80Projector InstallationIf you’re mounting the projector on the ceiling and you place it above 
screen level, you’ll have to tilt the projector down to position the 
image on the screen. This causes the image to lose its square shape. 
You can correct the distortion using the 
Keystone function in the 
projector’s menu system (see page 49).
If you place the projector so that the base of the lens is level with the 
bottom of the screen, the image should be square and you won’t have 
to adjust it. If you...