Epson Projector Moviemate 72 User Manual
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Caring for Your Epson MovieMate51 Storing Epson MovieMate Follow these guidelines when storing MovieMate: ■Make sure the temperature and humidity of the storage area are within the recommended range for the projector: 14 to 140 °F (–10 to 60 °C) and 10 to 90% relative humidity without condensation. ■Make sure all discs are ejected. ■Close the lens cover and retract the feet. ■Remove the batteries from the remote control. ■Package MovieMate in its original packaging or equivalent (as described in the following section). Transporting Epson MovieMate Note: Epson shall not be liable for any damages incurred during transportation. MovieMate contains many glass and precision parts. If you need to transport it, follow these guidelines to prevent damage: ■When shipping MovieMate for repairs, use the original packaging material if possible. If you do not have the original packaging, use equivalent materials, placing plenty of cushioning around MovieMate. Be sure the carrier is capable of transporting fragile equipment and is aware that MovieMate is fragile. ■If you move MovieMate from a cold environment into a warm room, condensation (moisture) may form internally or on the lens surface. To avoid damage that might be caused by condensation, wait approximately an hour before using MovieMate. If condensation forms, turn off the power, then wait an hour or two before use. ■When you are hand-carrying MovieMate, make sure all discs are ejected, the lens cover is closed, and the feet are retracted. ■Lift MovieMate as shown below. Make sure the top section is locked in place. Be careful not to open the interface cover while you are carrying MovieMate.
52Problem Solving Problem Solving This section explains how to interpret MovieMate’s status lights, solve problems, and contact technical support. What To Do When the Lights Flash The lights on top of MovieMate indicate its status and let you know when a problem occurs. If all lights are off, make sure the power cable is connected correctly. The Image Off light is orange. MovieMate is in sleep mode. Press the button to turn it on. The Image On light is flashing green. MovieMate is warming up. Wait for the picture to appear. The Image Off light is flashing orange. MovieMate is cooling down. Wait until the light stops flashing before you unplug MovieMate. The button is flashing green. Press the button to return to normal operation.
Problem Solving53 The Image Off light is orange and the light is green. Press on the remote control or control panel to turn the lamp back on. The warning light is flashing orange. High-speed cooling is in process. If MovieMate gets too hot again, projection stops automatically. Make sure MovieMate is at least 8 inches away from the wall. Clean or replace the air filters if necessary (see page 46). If you are using MovieMate at an altitude above 4,900 feet (1500 meters), turn on High Altitude Mode (see page 44). The warning light is flashing orange or red. The lamp needs to be replaced. See page 48. The button is flashing orange and green and the warning light is red. MovieMate is too hot and has turned off the lamp. Make sure MovieMate is at least 8 inches away from the wall. Clean or replace the air filters if necessary (see page 46). If you are using MovieMate at an altitude above 4,900 feet (1500 meters), turn on High Altitude Mode (see page 44). Let MovieMate cool for five minute. When the Image Off light turns orange, press to turn the lamp on. If the status doesn’t change, wait a few minutes, then unplug MovieMate and contact Epson. See page 59. The button is flashing orange and green and the warning light is flashing red. The lamp may be incorrectly installed, the lamp cover may be loose, or the lamp may be broken. Turn off the power and check the lamp. See page 48. If the lamp is broken, or the lights continue to flash after you turn the power back on, unplug MovieMate and contact Epson. See page 59. The button is flashing orange and green and the warning light is flashing red. MovieMate has a problem with its fan or temperature sensor. Wait a few minutes, then unplug MovieMate and contact Epson. See page 59.
54Problem Solving The button is flashing orange and green and both warning lights are flashing red. MovieMate may have an internal error or cinema filter error. Wait a few minutes, then press . Unplug the power cable, then plug it in again and press . If the lights continue to flash, unplug MovieMate and contact Epson. See page 59. Solving MovieMate Operation Problems MovieMate doesn’t turn on. ■Make sure the power cord is securely attached at both ends. Try using a different power outlet. If the power cord has been damaged, turn off MovieMate, disconnect the power cord, and contact Epson. See page 59. ■Make sure you pressed the button. ■If the Image On light is flashing green, MovieMate is warming up. Wait for the picture to appear, which can take a few minutes. ■Make sure the Child Lock is not set. See page 40. MovieMate turns itself off after a period of time. The power turns off automatically when MovieMate is idle for more than 30 minutes. Press the button to turn on MovieMate. For instructions on changing the Sleep setting, see page 40. No picture appears on the screen. ■Make sure MovieMate is turned on (the light is green). If the Image On light is flashing green, wait for MovieMate to warm up. ■Make sure the lens cover is open. ■The image may be off the screen. Use the quick image adjustment dials to adjust its position. See page 15. ■Press the button on MovieMate or on the remote control to make sure the picture hasn’t been turned off temporarily. ■Make sure the region code on the DVD is 1.
Problem Solving55 ■Check the warning light. If it is flashing orange or red, you need to replace the lamp. See page 48. ■The Screensaver feature turns off the picture if a still image is projected for more than 15 minutes. See page 40. ■If you’re using external video equipment, check the solutions on page 58. The DVD skips. ■Make sure MovieMate is not tilted more than 15 degrees. This can cause skipping or disc scratches. Use the vertical image adjustment dial to adjust the image position. See page 15. ■Make sure there are no fingerprints on the DVD. The remote control doesn’t work. ■Make sure the toggle switch is in the correct position: set to -123 to use the numeric buttons, or to Func.- to use the other functions of these buttons. ■Make sure you’re within 23 feet of MovieMate, and within range of its front or back sensor (approximately 30° left or right, and 15° above or below). ■You may need to replace the remote control’s batteries. Make sure they’re inserted with the positive (+) and negative (–) ends positioned as shown in the battery compartment. ■Some discs don’t support all of the remote control’s functions. ■If you’re using a “universal” remote control, it might not work with MovieMate. Epson does not support any third-party remote controls. Solving Picture and Sound Problems The picture is blurry or out of focus. ■Adjust the focus using the focus ring. See page 15 for instructions. ■Make sure the lens cover is off. ■There may be dirt on the lens. Clean the lens as described on page 45. ■Make sure the lens is not fogged by condensation. If you’ve just moved MovieMate from a cold environment, wait approximately an hour before using it. If condensation forms, unplug MovieMate and wait an hour or two before use.
56Problem Solving ■Make sure MovieMate is placed the correct distance from the screen: no closer than 2.4 feet and no farther than 44.9 feet. ■Adjust the Sharpness setting. See page 41. ■If you’re using the Keystone adjustment, be aware that it lessens image quality. You may want to decrease the projection angle to reduce the amount of keystone correction needed. Try adjusting MovieMate’s position relative to the screen. Or, use the quick image adjustment dials to position the image. ■If you’re using external video equipment, check the solutions on page 58. The picture looks too light or too dark. ■Press the button on the remote control to select the best setting for your viewing environment. See page 20. ■Adjust the Brightness and Contrast settings. See page 41. ■If the picture looks darker than it used to, you may need to replace the lamp. See page 48. The colors on the screen don’t look right. ■Press the button on the remote control to select the best setting for your viewing environment. ■Adjust the Color Saturation or Tint settings. See page 41. ■If you’re using external video equipment, check the solutions on page 58. The picture is wider at the top or bottom. ■You’ve tilted MovieMate to raise or lower the image, causing it to become “keystoned.” Use the or buttons on the remote control to correct the problem. ■Better yet, place MovieMate at a height approximately between the top and bottom of the screen, keeping it level, and then use the vertical image adjustment dial to position the image. You won’t have to correct for keystone distortion this way, and you’ll get a better-looking image. The picture is taller on the left or right side. MovieMate is set at an angle to the screen. Face it squarely toward the screen. Use the horizontal image adjustment dial to center the image. See page 15. There is no sound, or the sound is not loud enough. ■Try pressing the + Volume button on MovieMate or on the remote control.
Problem Solving57 ■Press the button on the remote control to make sure the sound hasn’t been turned off temporarily. ■If you’re using external video equipment, make sure you connected the red and white audio jacks to MovieMate’s audio ports (see page 23). ■If you’re using external equipment, you may need to adjust the Audio settings in the setup menu (see page 43). There is a problem with the sound quality. ■Try pressing the button on the remote control and adjusting the sound mode. ■If you’re using external equipment, you may need to adjust the Audio settings in the setup menu (see page 43). There is no sound coming from an optional subwoofer. ■Make sure you use an audio cable to connect the subwoofer to MovieMate. ■Make sure the optional subwoofer’s power switch is turned on. ■Try adjusting the volume on the subwoofer. ■Try adjusting the volume on MovieMate. Subtitles do not appear. ■The DVD might not include subtitles. ■Make sure the subtitle language is not set to OFF (see page 36). You can’t change the language on a DVD. The DVD might not include multiple languages.
58Problem Solving Problems with External Video Equipment No picture appears on the screen. ■Make sure the equipment is turned on. ■Press the button on MovieMate or on the remote control. ■Press the or Play button on the external equipment. ■Make sure you don’t have cables connected to more than one video port. You can only use one connection at a time (see page 23). You see the message No Signal. ■Make sure the equipment is turned on. ■Make sure your cable(s) are connected correctly (see page 23). ■Press the button on MovieMate or the remote control to select the external video source. Allow a few seconds for MovieMate to sync up. You see the message Signal not supported. Press the button on the remote control and check the Video Signal setting (see page 43). The picture is cut off (too large) or too small. Press the button on the remote control and select the appropriate aspect ratio. The picture is distorted. ■If you’re using an extension cable, electrical interference may affect the signal. ■Check the solutions on pages 55 and 56. The colors are not right. ■Press the button on the remote control and check the Video Signal setting (see page 43). ■Press the button on the remote control to select the best setting for your viewing environment. ■Adjust the Color Saturation or Tint settings. See page 41.
Problem Solving59 Where To Get Help Epson provides these technical support services: Internet Support Visit Epson’s U.S. support website or Canadian support website for solutions to common problems. You can download utilities and documentation, get FAQ’s and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■U.S.: (562) 276-4394, 6AM to 6PM, Pacific Time, Monday through Friday ■Canada: (905) 709-3839, 6AM to 6PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: ■Product name (Epson MovieMate 72) ■Product serial number (located on the bottom of MovieMate) ■Proof of purchase (such as a store receipt) and date of purchase ■Computer or video configuration ■Description of the problem Note: If you need help with optional equipment, see the information included in the box with the equipment. Purchase Supplies and Accessories You can purchase screens, carrying cases, or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
60Specifications Specifications General Type of display Poly-silicon TFT active matrix Size of LCD panels 0.55 inch (14 mm) wide Lens F=1.7 to 2.1, f=13.7 to 20.5 mm Resolution (native format) 1280 × 720 pixels × 3, 720p Brightness up to 1200 lumens (ANSI) Contrast ratio up to 1000:1 Image size 30 to 300 inches (0.76 to 7.6 m) Projection distance 2.4 to 44.9 feet Speakers Stereo speakers (5 W × 4) Zoom ratio 1:1.5 Lens shift (maximum) 50% vertically, 25% horizontally Optical aspect ratio Native 16:9 (4:3 resize) DVD Unit Audio: Dolby Virtual Speaker, Dolby Pro Logic II, DTS Digital Surround Media: DVD Video, DVD-R/RW, DVD+R/RW, DVD-ROM, DVD Audio, CD-R/RW, CD-ROM, DVD-VR (without CPRM), Video CD, Super Video CD, Audio CD, MP3 (CD/DVD), WMA (CD/DVD), JPEG, DivX (CD/DVD), DivX Ultra (CD/DVD), Dual Disk See page 64 for detailed file specifications. Noise level 28 dB to 32 dB Keystone correction Vertical: –15° to +15° Tilt angle up to 8° HDMI Version 1.2a