Epson Projector Moviemate 72 User Manual

Caring for Your Epson MovieMate51
Storing Epson MovieMate
Follow these guidelines when storing MovieMate:
■Make sure the temperature and humidity of the storage area are within the recommended 
range for the projector: 14 to 140 °F (–10 to 60 °C) and 10 to 90% relative humidity 
without condensation.
■Make sure all discs are ejected.
■Close the lens cover and retract the feet.
■Remove the batteries from the remote control.
■Package MovieMate in its original packaging or equivalent (as described in the...

52Problem Solving
Problem Solving
This section explains how to interpret MovieMate’s status lights, solve problems, and contact 
technical support.
What To Do When the Lights Flash
The lights on top of MovieMate indicate its status and let you know when a problem occurs.
If all lights are off, make sure the power cable is connected correctly.
The Image Off light is orange.
MovieMate is in sleep mode. Press the   button to turn it on.
The Image On light is flashing green.
MovieMate is warming up. Wait for...

Problem Solving53
The Image Off light is orange and the   light is green.
Press   on the remote control or control panel to turn the lamp back on.
The   warning light is flashing orange.
High-speed cooling is in process. If MovieMate gets too hot again, projection stops 
automatically. Make sure MovieMate is at least 8 inches away from the wall. 
Clean or replace the air filters if necessary (see page 46). If you are using MovieMate at an 
altitude above 4,900 feet (1500 meters), turn on High Altitude...

54Problem Solving
The   button is flashing orange and green and both   warning lights are 
flashing red.
MovieMate may have an internal error or cinema filter error. Wait a few minutes, then press 
. Unplug the power cable, then plug it in again and press  . If the lights continue to 
flash, unplug MovieMate and contact Epson. See page 59.
Solving MovieMate Operation Problems
MovieMate doesn’t turn on.
■Make sure the power cord is securely attached at both ends. Try using a different power 
outlet. 
If...

Problem Solving55
■Check the   warning light. If it is flashing orange or red, you need to replace the lamp. 
See page 48.
■The Screensaver feature turns off the picture if a still image is projected for more than 15 
minutes. See page 40.
■If you’re using external video equipment, check the solutions on page 58.
The DVD skips.
■Make sure MovieMate is not tilted more than 15 degrees. This can cause skipping or disc 
scratches. Use the vertical image adjustment dial to adjust the image position. See 
page...

56Problem Solving
■Make sure MovieMate is placed the correct distance from the screen: no closer than 
2.4 feet and no farther than 44.9 feet. 
■Adjust the Sharpness setting. See page 41.
■If you’re using the Keystone adjustment, be aware that it lessens image quality. You may 
want to decrease the projection angle to reduce the amount of keystone correction 
needed. Try adjusting MovieMate’s position relative to the screen. Or, use the quick 
image adjustment dials to position the image. 
■If you’re...

Problem Solving57
■Press the   button on the remote control to make sure the sound hasn’t been turned 
off temporarily.
■If you’re using external video equipment, make sure you connected the red and white 
audio jacks to MovieMate’s audio ports (see page 23).
■If you’re using external equipment, you may need to adjust the Audio settings in the 
setup menu (see page 43).
There is a problem with the sound quality.
■Try pressing the   button on the remote control and adjusting the sound mode.
■If you’re...

58Problem Solving
Problems with External Video Equipment
No picture appears on the screen.
■Make sure the equipment is turned on.
■Press the   button on MovieMate or on the remote control.
■Press the   or Play button on the external equipment.
■Make sure you don’t have cables connected to more than one video port. You can only 
use one connection at a time (see page 23).
You see the message No Signal.
■Make sure the equipment is turned on.
■Make sure your cable(s) are connected correctly (see page 23)....

Problem Solving59
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s U.S. support website or Canadian support website for solutions to common 
problems. You can download utilities and documentation, get FAQ’s and troubleshooting 
advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
included Epson PrivateLine Support card. This is the fastest...

60Specifications
Specifications 
General
Type of display Poly-silicon TFT active matrix
Size of LCD panels 0.55 inch (14 mm) wide
Lens F=1.7 to 2.1, f=13.7 to 20.5 mm
Resolution 
(native format) 1280 × 720 pixels × 3, 720p
Brightness up to 1200 lumens (ANSI)
Contrast ratio up to 1000:1
Image size 30 to 300 inches (0.76 to 7.6 m)
Projection distance 2.4 to 44.9 feet 
Speakers Stereo speakers (5 W × 4)
Zoom ratio 1:1.5
Lens shift (maximum) 50% vertically, 25% horizontally
Optical aspect ratio Native 16:9...