Epson Projector Moviemate 30s User Manual

							Problem Solving61
Problems with External Video Equipment
No picture appears on the screen.
■Make sure the equipment is turned on.
■Press the   Power button on MovieMate or on the remote control.
■Press the   or Play button on the external equipment.
■Make sure you don’t have cables connected to more than one video port. You can only 
use one connection at a time (see page 23).
You see the message No Signal.
■Make sure the equipment is turned on.
■Make sure your cable(s) are connected correctly (see page 23).
■Press the   button on MovieMate or the remote control to select the external video 
source. Allow a few seconds for MovieMate to sync up.
You see the message Signal not supported.
Press the   button on the remote control and check the Video Signal setting (see 
page 45).
The picture is cut off (too large) or too small.
Press the   button on the remote control and select the appropriate aspect ratio.
The picture is distorted.
■If you’re using an extension cable, electrical interference may affect the signal.
■Check the solutions on pages 58 and 59.
The colors are not right.
■Press the   button on the remote control and check the Video Signal setting (see 
page 45).
■Press the   button on the remote control to select the best setting for your viewing 
environment.
■Adjust the Color Saturation or Tint settings. See page 44. 
						

							62Problem Solving
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at http://support.epson.com and select your product for 
solutions to common problems. You can download utilities and documentation, get FAQ’s 
and troubleshooting advice, or e-mail Epson with your questions.
Visit http://www.presentersonline.com to access tips, templates, and training for developing 
successful presentations.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
included Epson PrivateLine Support card. This is the fastest way of speaking to a live 
representative, and it’s free. This service is available 6
AM to 6PM, Pacific Time, Monday 
through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■U.S.: (562) 276-4394, 6AM to 6PM, Pacific Time, Monday through Friday
■Canada: (905) 709-3839, 6AM to 6PM, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■Product name (Epson MovieMate 30s)
■Product serial number (located on the bottom of MovieMate)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer or video configuration
■Description of the problem
Note: If you need help with the optional subwoofer or an optional screen, see the information 
included in the box with the equipment.
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an Epson authorized 
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can 
purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). 
						

							Specifications and Notices63
Specifications and Notices
This section includes specifications, safety instructions, and other important information about your 
MovieMate 30s.
MovieMate Specifications
General
Type of display Poly-silicon TFT active matrix
Size of LCD panels 0.55 inch (14 mm) wide
Lens F=1.7 to 2.1, f=13.7 to 20.5 mm
Resolution 
(native format) 854 × 480 pixels × 3, 480p
Brightness up to 1200 lumens (ANSI)
Contrast ratio up to 1000:1
Image size 30 to 300 inches (0.76 to 7.6 m)
Projection distance 2.4 to 37.3 feet (0.73 to 11.37 m)
Speakers JVC dual speakers (10 W × 2)
Zoom ratio 1:1.5
Lens shift (maximum) 50% vertically, 25% horizontally
Optical aspect ratio Native 16:9 (4:3 resize)
DVD Unit JVC Digital Direct Progressive Scan System
Audio: DTS and Dolby 5.1
Media: DVD Video, DVD-R/RW, Video CD, Super Video CD, 
Audio CD, MP3 (CD-R/RW), WMA (CD-R/RW), JPEG (CD-R/RW)
See page 66 for detailed file specifications.
Noise level 28 dB to 33 dB
26 dB in music-only mode
Keystone correction Vertical: –15° to +15°
Tilt angle 0° 
						

							64Specifications and Notices
Remote Control
Range Approx. 23 feet (7 m)
Battery AA×2
Operating angle Horizontal: +/– 30°
Vertical: +/– 15°
Projection Lamp 
Type 135 W UHE (Ultra High Efficiency)
Part number ELPLP33/ V13H010L33
Lamp life Approx. 2000 hours (all color modes except Theatre Black)
Approx. 3000 hours (Theatre Black mode)
Note: Lamp life results will vary depending upon mode selected, environmental conditions and 
usage. 
Turn off this product when not in use to prolong the life of the projector.
Dimensions
Height 7.1 inches (180 mm)
Width 13.4 inches (340 mm)
Depth 12.2 inches (310 mm)
Weight 15.4 lb. (7 kg)
Electrical
Rated voltage 100 to 240 VAC
Rated frequency 50/60 Hz
Power consumption Operating: 230 W
Standby: 6 W
Environmental
Temperature Operating: 41 to 95 °F (5 to 35 °C) without condensation
Storage: 14 to 140 °F (–10 to 60 °C) without condensation
Humidity Operating: 20 to 80% RH, non-condensing
Storage: 10 to 90% RH, non-condensing
Operating altitude up to 7500 feet (2286 m) 
						

							Specifications and Notices65 Safety and Approvals
United States FCC Part 15B Class B (DoC)
UL60950-1
Canada ICES-003 Class B
CSA C22.2 No.60950-1
Compatible Video Formats
* Letterbox signal
* Letterbox signal
Composite video/S-Video
Signal ResolutionNormal aspect 
modeWide aspect 
modeZoom aspect 
mode
TV (NTSC) 720 x 480
720 x 360*640 x 480
(4:3)854 x 480
(16:9)854 x 480
(16:9)
TV (PAL, SECAM) 720 x 576
 720 x 432*640 x 480
(4:3)854 x 480
(16:9)854 x 480
(16:9)
Component video
Signal ResolutionNormal aspect 
modeWide aspect 
modeZoom aspect 
mode
SDTV (525i, 60Hz) 720 x 480
720 x 360*640 x 480
(4:3)854 x 480
(16:9)854 x 480
(16:9)
SDTV (625i, 50Hz) 720 x 576
720 x 432*640 x 480
(4:3)854 x 480
(16:9)854 x 480
(16:9)
SDTV (525p) 720 x 480
720 x 360*640 x 480
(4:3)854 x 480
(16:9)854 x 480
(16:9)
SDTV (625p) 720 x 576
720 x 432*640 x 480
(4:3)854 x 480
(16:9)854 x 480
(16:9)
HDTV (720p) 16:9 1280 x 720 854 x 480
(16:9)——
HDTV (1080i) 16:9 1920 x 1080 854 x 480
(16:9)—— 
						

							66Specifications and Notices
* Only supported by models that include a VGA output port.
File Specifications
MovieMate supports MP3, WMA, and JPG files that conform to the following specifications:
File system ISO9660 level 1 or level 2 (Discs that have been recorded in the packet 
write [UDF] format cannot be read.)
Filename Half-width English characters only, with .mp3, .wma, .jpg, or .jpeg file 
extensions. 
Group (folder) count up to 99
Track (file) count up to 1000
Bitrate MP3: 32 to 320 kbps
WMA: 64 to 160 kbps
Sampling frequency 16 kHz, 22.05 kHz, 24 kHz, 32 kHz, 44.1 kHz, 48 kHz
Total number of pixels up to 8192 × 7680
MovieMate can play multi-session recorded discs, but not multiple bitrate files.
MovieMate supports baseline JPEG files created by a digital camera and conforming to the DCF 
(Design rule for Camera File system) standard. Monochrome JPEG, progressive JPEG, and motion 
JPEG files are not supported. Certain digital camera functions such as automatic rotation may not be 
supported.
Pixelworks
™ DNX™ ICs are used in this projector.
Computer image
Signal ResolutionNormal aspect 
modeWide aspect 
modeZoom aspect 
mode
VGA 60/72/75/85, 
iMac*640 x 480 640 x 480 854 x 480 854 x 480
SVGA56/60/72/75/85/, 
iMac*800 x 600 640 x 480 854 x 480 854 x 480
XGA60/70/75/85, 
iMac*1024 x 768 640 x 480 854 x 480 854 x 480
SXGA60/75/85 1280 × 1024 640 x 480 854 x 480 854 x 480
MAC13” 640 × 480 640 x 480 854 x 480 854 x 480
MAC16” 832 × 624 640 x 480 854 x 480 854 x 480
MAC19” 1024 x 768 640 x 480 854 x 480 854 x 480 
						

							Specifications and Notices67 Language Codes
Code Language Code Language Code Language Code Language
AA Afar GD Scots Gaelic MK Macedonian SN Shona
AB Abkhazian GL Galician ML Malayalam SO Somali
AF Afrikaans GN Guarani MN Mongolian SQ Albanian
AM Ameharic GU Gujarati MO Moldavian SR Serbian
AR Arabic HA Hausa MR Marathi SS Siswati
AS Assamese HI Hindi MS Malay (MAY) ST Sesotho
AY Aymara HR Croatian MT Maltese SU Sundanese
AZ Azerbaijani HU Hungarian MY Burmese SV Swedish
BA Bashkir HY Armenian NA Nauru SW Swahili
BE Byelorussian IA Interlingua NE Nepali TA Tamil
BG Bulgarian IE Interlingue NL Dutch TE Telugu
BH Bihari IK Inupiak NO Nor wegian TG Tajik
BI Bislama IN Indonesian OC Occitan TH Thai
BN Bengali
BanglaIS Icelandic OM (Afan) Oromo TI Tigrinya
IW Hebrew OR Oriya TK Turkmen
BO Tibetan JI Yiddish PA Punjabi TL Tagalog
BR Breton JW Javanese PL Polish TN Setswana
CA Catalan KA Georgian PS Pashto, Pushto TO Tongan
CO Corsican KK Kazakh PT Portuguese TR Turkish
CS Czech KL Greenlandic QU Quechua TS Tsonga
CY Welsh KM Cambodian RM Rhaeto-
RomanceTT Tatar
DA Danish KN Kannada RN Kirundi TW Twi
DZ Bhutani KO Korean (KOR) RO Rumanian UK Ukranian
EL Greek KS Kashmiri RU Russian UR Urdu
EO Esperanto KU Kurdish RW Kinyarwanda UZ Uzbek
ET Estonian KY Kirghiz SA Sanskrit VI Vietnamese
EU Basque LA Latin SD Sindhi VO Volapuk
FA Persian LN Lingala SG Sangho WO Wolof
FI Finnish LO Lao SH Serbo-
CroatianXH Xhosa
FJ Fijian LT Lithuanian SI Singhalese YO Yoruba
FO Faroese LV Latvian, 
LettishSK Slovak ZU Zulu
FY Frisian MG Malagasy SL Slovenian
GA Irish MI Maori SM Samoan 
						

							68Specifications and Notices
Important Safety Information
Follow these safety instructions when setting up and using MovieMate:
■Except as specifically explained in this User’s Guide, do not attempt to service this product 
yourself. Refer all servicing to qualified service personnel.
■Never open any cover on the projector, except the lamp and filter covers. Dangerous electrical 
voltages inside the projector can severely injure you.
■The projector and its accessories come packaged in plastic bags. Keep plastic bags away from small 
children to avoid any risk of suffocation.
■Never look into the projector lens when the lamp is turned on; the bright light can damage your 
eyes. Never let children look into the lens when it is on.
■Don’t place the projector on an unstable cart, stand, or table. Also, don’t stand on the projector or 
place heavy objects on it.
■Never push objects through the cabinet slots or spill liquid into the projector.
■Do not use the projector near water, or sources of heat or vibration. Do not expose it to rain or 
moisture.
■Do not move the unit during playback.
■Do not touch the projection lens with bare hands.
■Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners. Unplug the projector from 
the wall outlet before cleaning. 
■Never try to remove the lamp immediately after use. Doing so will result in serious burns. Before 
removing the lamp, turn off the projector and wait approximately one hour for the lamp to cool 
completely.
■The lamp is fragile and can easily break. If the lamp breaks, handle the projector with extreme care 
to avoid injury from broken glass, and contact Epson to replace the lamp.
■Do not use the lamp after the lamp replacement period has elapsed, because the possibility of lamp 
breakage increases. When the lamp replacement message appears, replace the lamp with a new one 
as soon as possible.
■ The lamp in this product contains mercury. Please consult your state and local regulations 
regarding disposal or recycling. Do not put in the trash.
■The lamp in this projector is under high internal pressure and may make a loud noise if it breaks. 
If it breaks, ventilate the room to prevent mercury gas inside the lamp from being inhaled or 
coming into contact with the eyes or mouth.
■Do not bring your face close to the projector while it is in use, to prevent inhaling or contact with 
the gases inside the lamp if it breaks.
■If the lamp breaks and gas from the lamp or fragments of broken glass are inhaled or get into the 
eyes or mouth, or if any other ill effects are noticed, immediately seek medical advice.
■Use the type of power source indicated on the projector. If you’re not sure of the power available, 
consult the power company. 
						

							Specifications and Notices69
■If you use the projector in a country other than where you purchased it, use the correct power cord 
for that country.
■Place the projector near a wall outlet where the plug can be easily unplugged.
■Don’t place the projector where the cord can be walked on. This may result in fraying or damage 
to the plug.
■Don’t insert the plug into an outlet with dust present, and insert the plug firmly into the outlet. 
Failure to do so could result in sparks or fire. 
■Don’t handle the plug with wet hands.
■Don’t overload wall outlets, extension cords, or integral convenience receptacles. This can cause 
fire or electric shock.
■Unplug the projector from the wall outlet and refer servicing to qualified service personnel under 
the following conditions: when the power cord or plug is damaged or frayed; if liquid has been 
spilled into the projector, or if it has been exposed to rain, water, or excessive humidity; if it 
doesn’t operate normally when you follow the operating instructions, or if it exhibits a distinct 
change in performance, indicating a need for service; if it has been dropped or the housing has 
been damaged.
■If there is an electrical storm, do not touch the power plug, otherwise you may receive an electric 
shock.
■Keep the projector unplugged when not in use for extended periods.
■Keep the batteries for the remote control out of the reach of children. Batteries are choking hazards 
and can be very dangerous if swallowed. If they are swallowed, seek medical attention immediately.
■Replace the batteries as soon as they run out. 
■Do not expose batteries to heat or flame. 
■Dispose of used batteries according to local regulations.
■Remove the batteries if you won’t be using the projector for a long period of time.
■Don’t block the slots and openings in the projector case. They provide ventilation and prevent the 
projector from overheating. Don’t operate the projector on a sofa, rug, or other soft surface, or in a 
closed-in cabinet unless proper ventilation is provided.
■Material or paper may get stuck against the air filter underneath the projector while it is in use. 
Remove anything from underneath the projector that might get stuck against the air filter in this 
way.
■Don’t place the projector or remote control on top of heat-producing equipment or in a heated 
place, such as a car.
■Don’t use the projector outside of the required temperature range (see page 64). Doing so may 
cause an unstable display and could lead to projector damage.
■Don’t store the projector outside of the required temperature range (see page 64) or in direct 
sunlight for long periods of time. Doing so may cause damage to the case.
■Make sure there is at least 8 inches of space between the exhaust ventilation slots and the wall or 
other object. 
						

							70Specifications and Notices
■Make sure there is at least 4 inches of space between the intake ventilation slots and the wall or 
other object.
■Do not use the projector with the lens cover on; otherwise, the cover could melt and cause injury.
■Do not turn the volume too high, especially when using headphones. Listening to high volume 
sounds over an extended period can damage your hearing. Sudden high volume can also damage 
the speakers.
WARNING: The cord included with this product contains chemicals, including lead, known to the 
State of California to cause birth defects or other reproductive harm. Wash hands after handling. 
(provided in accordance with Proposition 65 in Cal. Health & Safety Code § 25249.5 et seq)
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may 
cause harmful interference to radio or television reception. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause interference to radio 
and television reception, which can be determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
■Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC 
Certification of this device and may cause interference levels which exceed the limits established by the 
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment 
interface cable with this device. If this equipment has more than one interface connector, do not leave 
cables connected to unused interfaces. Changes or modifications not expressly approved by the 
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment 
Regulations.