Epson Projector Moviemate 30s User Manual
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Caring for MovieMate51 5. Grasp the lamp as shown and pull it straight out. Note: The lamp in this product contains mercury. Please consult your state and local regulations regarding disposal or recycling. Do not put in the trash. 6. Gently insert the new lamp and tighten its screws. Caution: Don’t touch the glass portion of the lamp with your bare hands; the invisible residue left by the oil on your hands may shorten the lamp life. Use a cloth or gloves to handle the new lamp assembly. 7. To replace the lamp cover, insert the tabs and then snap the cover into place. (MovieMate won’t work if the lamp cover is loose.) 8. After replacing the lamp, you need to reset the lamp timer, as described in the next section.
52Caring for MovieMate Resetting the Lamp Timer 1. Press the button on the remote control. You see the following on the screen: 2. To reset the lamp timer, continue pressing the button until you see this display: 3. Press or to select Yes. 4. Press the button to reset the timer. The lamp usage timer displays 0H (zero hours) until you’ve used the lamp for at least 10 hours. Storing MovieMate Follow these guidelines when storing MovieMate: ■Make sure the temperature and humidity of the storage area are within the recommended range for the projector: 14 to 140 °F (–10 to 60 °C) and 10 to 90% relative humidity without condensation. ■Attach the lens cover. ■Remove the batteries from the remote control. ■Package MovieMate in its original packaging or equivalent (as described in the following section).
Caring for MovieMate53 Transporting MovieMate Note: Epson shall not be liable for any damages incurred during transportation. MovieMate contains many glass and precision parts. If you need to transport it, follow these guidelines to prevent damage: ■When shipping MovieMate for repairs, use the original packaging material if possible. If you do not have the original packaging, use equivalent materials, placing plenty of cushioning around MovieMate. Be sure the carrier is capable of transporting fragile equipment and is aware that MovieMate is fragile. Remove the lens cover and wrap it separately. ■If you move MovieMate from a cold environment into a warm room, condensation (moisture) may form internally or on the lens surface. To avoid damage that might be caused by condensation, wait approximately an hour before using MovieMate. If condensation forms, turn on the main power switch, then wait an hour or two before use. ■When you are hand-carrying MovieMate, remove all discs, close the tray, and make sure the lens cover is securely in place. To avoid damaging the mesh covering the speakers, lift MovieMate as shown below:
Problem Solving55 Problem Solving This section explains how to interpret MovieMate’s status lights, solve problems, and contact technical support. What To Do When the Lights Flash The lights on top of MovieMate indicate its status and let you know when a problem occurs. If all lights are off, make sure the power cable is connected correctly and the main power switch is turned on. The Image Off light is orange. MovieMate is in sleep mode. Press the Power button to turn it on. The Image On light is flashing green. MovieMate is warming up. Wait for the picture to appear. The Image Off light is flashing orange. MovieMate is cooling down. Wait until the light stops flashing, then turn off the main power switch (to turn off MovieMate) or press the Power button (to turn on MovieMate). The button is flashing green. Press the button to return to normal operation.
56Problem Solving The warning light is flashing orange. High-speed cooling is in process. If MovieMate gets too hot again, projection stops automatically. Make sure MovieMate is at least 8 inches away from the wall. Clean or replace the air filters if necessary (see page 48). If you are using MovieMate at an altitude above 4,900 feet (1500 meters), turn on High Altitude Mode (see page 45). The warning light is flashing orange or red. The lamp needs to be replaced. See page 49. The Power button is flashing orange and green and the warning light is red. MovieMate is too hot and has turned off the lamp. Make sure MovieMate is at least 8 inches away from the wall. Clean or replace the air filters if necessary (see page 48). If you are using MovieMate at an altitude above 4,900 feet (1500 meters), turn on High Altitude Mode (see page 45). Let MovieMate cool for five minutes, then turn it back on. If the status doesn’t change, unplug MovieMate and contact Epson. See page 62. The Power button is flashing orange and green and the warning light is flashing red. The lamp may be incorrectly installed, the lamp cover may be loose, or the lamp may be broken. Turn off the power and check the lamp. See page 51. If the lamp is broken, or the lights continue to flash after you turn the power back on, unplug MovieMate and contact Epson. See page 62. The Power button is flashing orange and green and the warning light is flashing red. MovieMate has a problem with its fan or temperature sensor. Unplug MovieMate and contact Epson. See page 62. The Power button is flashing orange and green and both warning lights are flashing red. MovieMate may have an internal error. Turn off the power, then turn it back on. If the lights continue to flash, unplug MovieMate and contact Epson. See page 62.
Problem Solving57 Solving MovieMate Operation Problems MovieMate doesn’t turn on. ■Make sure the main power switch is turned on. ■If the Image On light is flashing green, MovieMate is warming up. Wait for the picture to appear. ■If the Image Off light is flashing orange, MovieMate is cooling down. Wait until the light stops flashing, then press the Power button to turn on MovieMate. ■If the Power light is green and not flashing, MovieMate is operating normally. Make sure the lens cover is off. Press the button on MovieMate or on the remote control to make sure the picture hasn’t been turned off temporarily. ■Turn off the main power switch and make sure the power cord is securely attached at both ends. Try using a different power outlet. If the power cord has been damaged, turn off MovieMate, disconnect the power cord, and contact Epson. See page 62. MovieMate turns itself off after a period of time. The Sleep or Auto Standby functions may be turned on to save power when MovieMate is not in use. Press the Power button to turn on MovieMate. For more information about power saving functions, see page 40. No picture appears on the screen. ■Make sure MovieMate is turned on (the Power light is green and not flashing). If the Image On light is flashing green, wait for MovieMate to warm up. If the Image Off light is flashing orange, wait until it stops flashing, then press the Power button. ■Make sure the lens cover is off. ■The image may be off the screen. Use the quick image adjustment dials to adjust its position. See page 15. ■Press the button on MovieMate or on the remote control to make sure the picture hasn’t been turned off temporarily. ■Make sure MovieMate is not tilted. Tilting it more than 5 degrees up or down may cause disc problems. Use the quick image adjustment dial to adjust the image position. ■Make sure the region code on the DVD is 1.
58Problem Solving ■Check the warning light. If it is flashing orange or red, you need to replace the lamp. See page 49. ■If you’re using external video equipment, check the solutions on page 61. The DVD skips. ■Make sure MovieMate is not tilted. Tilting it up more than 5 degrees may cause skipping or disc scratches. Use the vertical image adjustment dial to adjust the image position. ■Make sure there are no fingerprints on the DVD. The remote control doesn’t work. ■Make sure the toggle switch is in the correct position: set to -123 to use the numeric buttons, or to Func.- to use the other functions of these buttons. ■Make sure you’re within 22 feet of MovieMate, and within range of its front or back sensor (approximately 30° left or right, and 15° above or below). ■You may need to replace the remote control’s batteries. Make sure they’re inserted with the positive (+) and negative (–) ends positioned as shown in the battery compartment. ■Some discs don’t support all of the remote control’s functions. ■If you’re using a “universal” remote control, it might not work with MovieMate. Epson does not support any third-party remote controls. Solving Picture and Sound Problems The picture is blurry or out of focus. ■Adjust the focus using the focus ring. See page 15. ■Make sure the lens cover is off. ■There may be dirt on the lens. Clean the lens as described on page 47. ■Make sure the lens is not fogged by condensation. If you’ve just moved MovieMate from a cold environment, wait approximately an hour before using it. If condensation forms, turn on the main power switch, then wait an hour or two before use. ■Make sure MovieMate is placed the correct distance from the screen: no closer than 2.4 feet (73 cm) and no farther than 37 feet (11.37 m). ■Adjust the Sharpness setting. See page 44.
Problem Solving59 ■If you’re using the Keystone adjustment, be aware that it lessens image quality. You may wish to decrease the projection angle to reduce the amount of keystone correction needed, or use the quick image adjustment dials to position the image. See page 15. ■If you’re using external video equipment, check the solutions on page 61. The picture looks too light or too dark. ■Press the button on the remote control to select the best setting for your viewing environment. See page 20. ■Adjust the Brightness and Contrast settings. See page 44. ■The screensaver feature fades out the picture if a still image is projected for more than 5 minutes. See page 44. ■If the picture looks darker than it used to, you may need to replace the lamp. See page 49. The colors on the screen don’t look right. ■Press the button on the remote control to select the best setting for your viewing environment. ■Adjust the Color Saturation or Tint settings. See page 44. ■If you’re using external video equipment, check the solutions on page 61. The picture is wider at the top or bottom. ■You’ve tilted MovieMate to raise or lower the image, causing it to become “keystoned.” Use the Keystone setting to correct the problem. See page 44. ■Better yet, place MovieMate at a height approximately between the top and bottom of the screen, keeping it level, and then use the vertical image adjustment dial to position the image (see page 15). You won’t have to correct for keystone distortion this way, and you’ll get a better-looking image. The picture is taller on the left or right side. MovieMate is set at an angle to the screen. Face it squarely toward the screen, and then use the horizontal image adjustment dial to center the image. See page 15.
60Problem Solving There is no sound, or the sound is not loud enough. ■Try pressing the + Volume button on MovieMate or remote control and turning the volume knob on the optional subwoofer. ■Press the button on the remote control to make sure the sound hasn’t been turned off temporarily. ■Press and make sure DVD LEVEL 3 is selected for the highest volume. ■If you’re using external video equipment, make sure you connected the red and white audio jacks to MovieMate’s audio ports (see page 23). ■If you’re using an external audio or surround sound system, adjust the settings in the AUDIO setup menu (see pages 42 and 43). ■If you’re playing MP3 audio files, you might need to select the FILE TYPE in the PICTURE setup menu (see pages 43 and 44). There is a problem with the sound quality. ■Try adjusting the sound mode (page 42). ■If you’re using an external audio or surround sound system, adjust the settings in the AUDIO setup menu (see pages 42 and 43). ■Try using the Treble buttons on the remote control. ■Try adjusting the crossover knob on the back of the optional subwoofer. There is no sound coming from the optional subwoofer. ■Make sure you use the audio cable to connect the optional subwoofer to MovieMate. ■Make sure the optional subwoofer’s power switch is turned on. ■Try adjusting the volume knob on the front of the optional subwoofer. ■Try adjusting the volume on MovieMate. Subtitles do not appear. ■The DVD might not include subtitles. ■Make sure the subtitle language is not set to OFF (see page 41). You can’t change the language on a DVD. The DVD might not include multiple languages.