Epson Projector Moviemate 30s User Manual

Caring for MovieMate51
5. Grasp the lamp as shown and pull it straight out.
Note:  The lamp in this product contains mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash.
6. Gently insert the new lamp and tighten its screws.
Caution: Don’t touch the glass portion of the lamp with your bare hands; the invisible residue 
left by the oil on your hands may shorten the lamp life. Use a cloth or gloves to handle the new 
lamp assembly.
7. To replace...

52Caring for MovieMate
Resetting the Lamp Timer
1. Press the   button on the remote control. You see the following on the screen:
2. To reset the lamp timer, continue pressing the   button until you see this display:
3. Press   or   to select 
Yes.
4. Press the   button to reset the timer.
The lamp usage timer displays 0H (zero hours) until you’ve used the lamp for at least 
10 hours.
Storing MovieMate
Follow these guidelines when storing MovieMate:
■Make sure the temperature and humidity of the storage...

Caring for MovieMate53
Transporting MovieMate
Note: Epson shall not be liable for any damages incurred during transportation.
MovieMate contains many glass and precision parts. If you need to transport it, follow these 
guidelines to prevent damage:
■When shipping MovieMate for repairs, use the original packaging material if possible. If 
you do not have the original packaging, use equivalent materials, placing plenty of 
cushioning around MovieMate. Be sure the carrier is capable of transporting fragile...

54Caring for MovieMate 

Problem Solving55
Problem Solving
This section explains how to interpret MovieMate’s status lights, solve problems, and contact 
technical support.
What To Do When the Lights Flash
The lights on top of MovieMate indicate its status and let you know when a problem occurs.
If all lights are off, make sure the power cable is connected correctly and the main power 
switch is turned on.
The Image Off light is orange.
MovieMate is in sleep mode. Press the   Power button to turn it on.
The Image On light is...

56Problem Solving
The   warning light is flashing orange.
High-speed cooling is in process. If MovieMate gets too hot again, projection stops 
automatically. Make sure MovieMate is at least 8 inches away from the wall. 
Clean or replace the air filters if necessary (see page 48). If you are using MovieMate at an 
altitude above 4,900 feet (1500 meters), turn on High Altitude Mode (see page 45).
The   warning light is flashing orange or red.
The lamp needs to be replaced. See page 49. 
The  Power button...

Problem Solving57
Solving MovieMate Operation Problems
MovieMate doesn’t turn on.
■Make sure the main power switch is turned on. 
■If the Image On light is flashing green, MovieMate is warming up. Wait for the picture 
to appear.
■If the Image Off light is flashing orange, MovieMate is cooling down. Wait until the 
light stops flashing, then press the   
Power button to turn on MovieMate.
■If the   Power light is green and not flashing, MovieMate is operating normally. Make 
sure the lens cover is off....

58Problem Solving
■Check the   warning light. If it is flashing orange or red, you need to replace the lamp. 
See page 49.
■If you’re using external video equipment, check the solutions on page 61.
The DVD skips.
■Make sure MovieMate is not tilted. Tilting it up more than 5 degrees may cause skipping 
or disc scratches. Use the vertical image adjustment dial to adjust the image position.
■Make sure there are no fingerprints on the DVD.
The remote control doesn’t work.
■Make sure the toggle switch is in...

Problem Solving59
■If you’re using the Keystone adjustment, be aware that it lessens image quality. You may 
wish to decrease the projection angle to reduce the amount of keystone correction 
needed, or use the quick image adjustment dials to position the image. See page 15.
■If you’re using external video equipment, check the solutions on page 61.
The picture looks too light or too dark.
■Press the   button on the remote control to select the best setting for your viewing 
environment. See page 20....

60Problem Solving
There is no sound, or the sound is not loud enough.
■Try pressing the + Volume button on MovieMate or remote control and turning the 
volume knob on the optional subwoofer.
■Press the   button on the remote control to make sure the sound hasn’t been turned 
off temporarily.
■Press   and make sure DVD LEVEL 3 is selected for the highest volume.
■If you’re using external video equipment, make sure you connected the red and white 
audio jacks to MovieMate’s audio ports (see page 23).
■If...