Epson Projector L1500U User Manual

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Parent topic:
Solving Image or Sound Problems
Related concepts
Projector Connections
Related references
Projector Setup Settings - Extended Menu
Input Signal Settings - Signal Menu
Supported Video Display Formats
Related tasks
Setting the Screen Type
Adjusting the Image Position Using Screen Position
Solutions When the Image is Not Rectangular If the projected image is not evenly rectangular, try the following solutions:
• Place the projector directly in front of the center of the screen, facing it squarely, if possible.
• Adjust the image shape using the Geometry Correctionmenu settings.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference (noise) or static, try the following
solutions:
• Check the cables connecting your computer or video source to the projector. They should be:• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
• No longer than 10 feet (3 m) for VGA/computer cables or 24 feet (7.3 m) for HDMI cables
• Check the settings on the projectors Signal menu to make sure they match the video source.If available for your video source, adjust the DeinterlacingandNoise Reduction settings.
• Select a computer video resolution and refresh rate that are compatible with the projector. 
						

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• If you are projecting from a computer, press the
Autobutton on the remote control to automatically
adjust the tracking and sync. If the problem remains, display a uniformly patterned image on the
screen and manually adjust the TrackingandSync settings.
• If you adjusted the image shape using the projector controls, try decreasing the Sharpnesssetting to
improve image quality.
• If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
• Try a different cable.
• Try turning off Frame Interpolation, or turn on Image Enhancementin the Image menu.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Supported Video Display Formats
Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try the following solutions:
• Adjust the image focus.
• Clean the projector lens.
Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the
projector warm up to room temperature before using it.
• Try connecting the projector to the highest quality connection available on your input source. For example, connect to an HMDI port or component video ports for a better quality input signal.
• Position the projector close enough to the screen.
• Position the projector so the keystone adjustment angle is not so wide that it distorts the image.
• Adjust the Sharpnesssetting to improve image quality.
• If you are projecting from a computer, press the Autobutton on the remote control to automatically
adjust the tracking and sync. If any bands or overall blurriness remain, display a uniformly patterned
image on the screen and manually adjust the TrackingandSync settings.
• If you are projecting from a computer, try using a lower resolution or try to match the projectors native resolution. 
						

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Parent topic:
Solving Image or Sound Problems
Related concepts
Projector Connections
Related references
Projector Setup and Installation Options
Image Quality Settings - Image Menu
General Projector Specifications
Supported Video Display Formats
Related tasks
Focusing the Image Using the Focus Button
Cleaning the Lens
Solutions When the Image Brightness or Colors are Incorrect If the projected image is too dark or light, or the colors are incorrect, try the following solutions:
• Press theColor Mode button on the remote control to try different color modes for the image and
environment.
• Check your video source settings.
• Adjust the available settings on the Image menu for the current input source, such as Brightness,
Contrast, Tint,Advanced, and Color Saturation.
• Make sure you selected the correct Input SignalorVideo Signal setting on the Signal menu, if
available for your image source.
• Make sure all the cables are securely connected to the projector and your video device. If you connected long cables, try connecting shorter cables.
• Make sure the Brightness Settings in the Settings menu is set correctly.
• Position the projector close enough to the screen.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Input Signal Settings - Signal Menu
Projector Feature Settings - Settings Menu
Projection Distance 
						

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Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projectors volume settings.
• Press theA/V Mutebutton on the remote control to resume video and audio if they were temporarily
stopped.
• Press the Source Search orSearch button to switch to the correct input source, if necessary.
• Check your computer or video source to make sure the volume is turned up and the audio output is set for the correct source.
• Check the audio cable connections between the projector and your video source.
• If you do not hear sound from an HDMI source, set the connected device to PCM output.
• Make sure any connected audio cables are labeled No Resistance.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable.
• If you want to use a connected audio source when the projector is off, set the Standby Modeoption to
Communication On and make sure theA/V Settingsoptions are set correctly.
• You must connect external speakers to the projector to hear sound (Pro L1405U/L1500U/L1505U).
• Make sure the Audio Settingsoption is set to the correct audio port for your video device.
• If you connected an audio device to the projectors Audio Outport, the internal speaker is disabled.
However, you can still control the volume level via the remote control.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal.
Parent topic: Solving Image or Sound Problems
Related references
Projector Setup Settings - Extended Menu
Related tasks
Controlling the Volume with the Volume Buttons
Connecting to a Video Source for Sound
Connecting to a Computer for Sound
Connecting to External Speakers 
						

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Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems
Solutions to Problems with the Remote Control
Solutions to Password Problems
Parent topic:Solving Problems
Solutions to Projector Power or Shut-Off Problems If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projectors buttons may be locked for security. Unlock the buttons or use the remote control toturn on the projector.
• If the projectors laser shuts off unexpectedly, it may have entered standby mode after a period of inactivity. Press the power button to wake the projector and adjust the Sleep Mode Timer setting to
change the sleep interval.
• If the projectors laser shuts off, the Status light is flashing blue, and the Temp light is orange, the projector has overheated and shut off. Check the solutions for this light status.
• If the power button on the remote control does not turn on the projector, check its batteries and make sure the Remote Receiver setting is turned on in the projectors menu, if available.
• The power cord may be defective. Try another power cord. If that doesnt work, disconnect the cord and contact Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Setup Settings - Extended Menu
Projector Feature Settings - Settings Menu
Projector Light Status
Related tasks
Unlocking the Projectors Buttons 
						

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Solutions to Problems with the Remote Control
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replacethe batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projectors remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• Make sure the optional remote control cable set is not attached to the projectors Remoteport. If you
leave the cable connected to the port, the remote control cannot control the projector.
• If available, turn off one of the remote receivers in the projectors menu system, or check if all the remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors).
• Make sure the Remote Control Type setting in the Extended menu is set to Normalif you are using
the remote control that came with the projector.
• Make sure the Control Communications orExtron XTP setting in the Extended menu is set to Offif
you are using the optional remote control cable set.
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Projector Identification System for Multiple Projector Control
Related references
Remote Control Operation
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Related tasks
Replacing the Remote Control Batteries 
						

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Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you set a Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB
• Default password: admin
• If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering the following:
• User ID: EPSONREMOTE
• Default password: guest
• If you lose the remote control, you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Password Security Types
Solving Network Problems Check the solutions in these sections if you have problems using the projector on a network.
Solutions When You Cannot Access the Projector Through the Web
Solutions When Network Alert E-Mails are Not Received
Parent topic:Solving Problems
Solutions When You Cannot Access the Projector Through the Web If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
• For the user ID, enter EPSONWEB. (You cannot change the user ID.)
• For the password, enter the password set in the projectors Network menu. The default password is admin. 
						

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• Make sure you have access to the network the projector is on.
Note:
The user ID and password are case sensitive.
Parent topic: Solving Network Problems
Related concepts
Password Security Types
Related tasks
Controlling a Networked Projector Using a Web Browser
Solutions When Network Alert E-Mails are Not Received If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down theprojector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projectors network Mail menu or in the network software.
• Set the Standby Mode setting toCommunication On so the network software can monitor the
projector in standby mode.
Parent topic: Solving Network Problems
Related references
Projector Network Settings - Network Menu
Projector Setup Settings - Extended Menu
Where to Get Help If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epsons support website at epson.com/support(U.S.) orepson.ca/support (Canada) for solutions to
common problems with your projector. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions. 
						

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Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online
at
epsonstore.com (U.S. sales) orepson.ca(Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer
referral in Canada).
Parent topic: Solving Problems 
						

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Technical Specifications
These sections list the technical specifications of your projector.
General Projector Specifications
Projector Light Source Specifications
Remote Control Specifications
Projector Dimension Specifications
Projector Electrical Specifications
Projector Environmental Specifications
Projector Safety and Approvals Specifications
Supported Video Display Formats
General Projector Specifications Type of display Poly-silicon TFT active matrix
Resolution 1920 × 1200 pixels (WUXGA)
Lens Pro L1100U/L1200U/L1300U/L1405U:
F=1.7 to 2.3
Focal length: 24.02 to 38.24 mm
Pro L1500U/L1505U:
F=1.8 to 2.5
Focal length: 36 to 57.35 mm
Color reproduction Full color, up to 1 billion colors