Epson Projector Emp 62 User Manual

							46
Problems Solving
Lamp replacement notification
Replace the lamp with a new one. sp.59
If you continue to use the lamp after it has passed the replacement period, the possibility that the 
lamp may break will increase. Replace the lamp with a new one as soon as possible. The Power 
indicator status will vary depending on the projector status at the time.
 If the projector is not operating properly even though the indicators are all showing normal, refer to When the Indicators Provide No 
Help on the following page.
 If an indicator is showing a status which does not appear in the previous tables, contact your dealer or the nearest address provided in 
the International Warranty Conditions section of the Safety Instructions/World-Wide Warranty Terms booklet.
       : lit    : flashing    : off
Status
Cause
Remedy or Status
Orange Power 
						

							47
Problems SolvingWhen the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.
No images appear sp.48
Projection does not start, the projection area is completely black, the 
projection area is completely blue, and so on.Projection stops automatically sp.48The message Not Supported. is displayed sp.49The message No Signal. is displayed sp.49Images are fuzzy or out of focus sp.50Interference or distortion appear in images sp.50
Problems such as interference, distortion or black & white checked 
patterns appear.Image is truncated (large) or small sp.51
Only part of the image is displayed.Image colours are not right sp.52
The whole image appears purplish or greenish, images are black & 
white, colours appear dull, and so on.
(Computer monitors and LCD screens have different colour 
reproduction performance, so that the colours projected by the 
projector and the colours appearing on the monitor may not 
necessarily match, but this is not a sign of a problem.)Images appear dark sp.52Nothing appears on the external monitor sp.53Problems relating to images
Power does not turn on sp.53No sound can be heard or the 
sound is faint sp.53The remote control does not work 
sp.54Problems when projection startsOther problems 
						

							48
Problems Solving No images appear
 Projection stops automatically
Problems relating to images
Check
Remedy
Was the [Power] button pressed?
Press the [Power] button to turn the power on.
Are the indicators switched off?
The power cable is not connected correctly or power is not being supplied normally. Connect the 
projectors power cable correctly.  sp.iii
Check that your power supply socket is working.
Is A/V Mute mode active?
Press the [A/V Mute] button on the remote control to cancel the mute.  sp.20
Have the configuration menu settings 
been made correctly?
Reset all of the settings. Reset - Reset All  sp.40
Is the projected image completely black?
Some input images, such as screen savers, may be completely black.
Are the image signal format settings 
correct?
If a  composite video
g or  S-Video
g source is connected to the projector, use the Video Signal menu 
command to select the signal format. Signal - Video Signal  sp.35
Check
Remedy
Is Sleep Mode set to On?
When the Sleep Mode menu command has been set to On, the lamp turns off automatically if no 
operations are carried out for about 30 minutes while no video signal is being input. The Power indicator 
is lit orange at this time. Press the [Power] button to turn the power on. If you do not want sleep mode to 
be used, change the Sleep Mode setting to Off. Extended - Operation - Sleep Mode  sp.38
Only when projecting computer images
Only when projecting images 
from a video source 
						

							49
Problems Solving
 The message Not Supported. is displayed
 The message No Signal. is displayed
Check
Remedy
Are the image signal format settings 
correct?
If a composite video
g or S-Video
g source is connected to the projector, use the Video Signal menu 
command to select the signal format. Signal - Video Signal sp.35
Does the mode match the frequency and 
resolution of the image signals?
Refer to the documentation provided with your computer for details on changing the resolution and 
frequency of the image signals being output from the computer.
List of Supported Monitor Displayssp.72
Check
Remedy
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. sp.iii
Has the correct video input port been 
selected?
Press the [Computer], [S-Video] or [Video] button on the remote control or the [Source Search] button on 
the remote control or the projectors control panel to change the image. sp.18
Is the power for the computer or video 
source turned on?
Turn the power on for the devices.
Are the image signals being output to the 
projector?
If the image signals are only being output to the computers LCD monitor or to the accessory monitor, 
you need to change the output to an external destination as well as the computers own monitor. For some 
computer models, when the image signals are output externally, they no longer appear on the LCD 
monitor or accessory monitor. s
 Computer documentation, under a title such as External output or Connecting an external 
monitor
If the connection is made while the power is already turned on, the function [Fn] key that switches the 
computers video signal to external output may not work. Turn the power for the projector and the 
computer off and then back on again. sp.iii
Only when projecting images 
from a video source
Only when projecting computer images
Only when projecting images from 
a laptop computer or computer 
with a built-in LCD screen 
						

							50
Problems Solving
 Images are fuzzy or out of focus
 Interference or distor tion appear in images
Check
Remedy
Has the focus been adjusted correctly?
Turn the focus ring on the projector to adjust the focus.
Is the lens cover still attached?
Remove the lens cover.
Is the projector at the correct distance?
The recommended projection distance for EMP-62 ranges from 86 cm to 1071 cm. When using EMP-82/
X3, the distance ranges from 87 cm to 1080 cm. sp.i
Is the keystone adjustment value too 
large?
Decrease the projection angle to reduce the amount of keystone correction. sp.i
Has condensation formed on the lens?
If the projector is suddenly taken from a cold environment to a warm environment or if sudden ambient 
temperature changes occur, condensation may form on the surface of the lens, and this may cause the 
images to appear fuzzy. Set the projector up in the room approximately one hour before it is to be used. If 
condensation forms on the lens, turn the power off and wait for the condensation to disappear.
Check
Remedy
Are the image signal format settings 
correct?
If a composite video
g or S-Video
g source is connected to the projector, use the Video Signal menu 
command to select the signal format. Signal - Video Signal sp.35
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. sp.ii
Is an extension cable being used?
If an extension cable is used, electrical interference may affect the signals. Use the accessory cables and 
check if this helps.
Has the correct resolution been selected?
Set the computer so that the signals that are output are compatible with this projector. 
List of Supported Monitor Displays sp.72 sComputer documentation
Have the Sync.
g and Tracking
g 
settings been adjusted correctly?
Press the [Auto] button on the remote control or the [Enter] button on the projectors control panel to 
carry out automatic adjustment. If the images have not been adjusted correctly after using automatic 
adjustment, you can make the adjustments using the Sync. and Tracking functions. sp.13, p.14
Only when projecting images 
from a video source
Only when projecting computer imagesComputer and RGB video signals only 
						

							51
Problems Solving
 Image is truncated (large) or small
Check
Remedy
Has the Aspect ratio
g been set 
correctly?
Press the [Resize] button on the remote control.
 sp.21
Is the image still being enlarged by the 
E-Zoom function?
Press the [Esc] button on the remote control to cancel the E-Zoom function. sp.22
Has the Position setting been adjusted 
correctly?
If analogue RGB images from a computer or RGB video images are being projected, press the [Auto] 
button on the remote control or the [Enter] button on the projectors control panel to carry out automatic 
adjustment.
If the images have not been correctly adjusted after using the automatic setup function, adjust the setting 
manually using the Position menu command.
If signals other than analogue RGB images from a computer or RGB video images are being input, adjust 
the setting manually using the Position menu command. Signal - Position sp.34
Has the computer been set for dual 
display?
If dual display has been activated in the Display Properties of the computers Control Panel, the projector 
will only project about half of the image on the computer screen. To display the whole of the image on 
the computer screen, turn off the dual display setting. sComputer video driver documentation
Has the correct resolution been selected?
Set the computer so that the signals that are output are compatible with this projector. 
List of Supported Monitor Displays sp.72 sComputer documentation
Only when projecting computer imagesOnly when projecting computer images 
						

							52
Problems Solving
 Image colours are not right
 Images appear dark
Check
Remedy
Do the input signal settings match the 
signals from the connected device?
If a composite video
g or S-Video
g source is connected to the projector, use the Video Signal menu 
command to select the video signal format.
Signal - Video Signal sp.35
Has the image brightness been adjusted 
correctly?
Use the Brightness menu command to adjust the brightness. Image - Brightness sp.33
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. sp.ii
Has the image contrast
g been adjusted 
correctly?
Use the Contrast menu command to adjust the contrast. Image - Contrast sp.33
Has the colour been adjusted correctly?
Use the Color Adjustment menu command to adjust the colour. Image - Color Adjustment sp.33
Have the colour saturation and tint been 
adjusted correctly?
Use the Color Saturation and Tint menu commands to adjust the colour and tint. Image - Color 
Saturation, Tint sp.33
Check
Remedy
Have the image brightness and luminance 
been adjusted correctly?
Use the Brightness and Brightness Control menu commands to adjust the brightness and luminance.
Image - Brightness sp.33 Settings - Brightness Control sp.36
Has the image contrast
g been adjusted 
correctly?
Use the Contrast menu command to adjust the contrast. Image - Contrast sp.33
Is the lamp due for replacement?
When the lamp is nearly due for replacement, the images will become darker and the colour quality will 
become poorer. When this happens, the lamp should be replaced with a new one. sp.59
Only when projecting images 
from a video source 
						

							53
Problems Solving
 Nothing appears on the external monitor
 Power does not turn on
 No sound can be heard or the sound is faint
Check
Remedy
Are images from a port other than the 
Computer port being projected? (EMP-X3 
only)
The only images that can be displayed on an external monitor are those from the Computer port. You 
cannot output video equipment images to an external monitor. sp.66
Are images from a port other than the 
Computer1 port being projected? (EMP-
82/62 only)
The only images that can be displayed on an external monitor are those from the Computer1 port. You 
cannot output video equipment images to an external monitor. sp.66
Problems when projection starts
Check
Remedy
Have you pressed the [Power] button?
Press the [Power] button to turn the power on.
Are all of the indicators switched off?
The power cable is not connected correctly or power is not being supplied. Connect the power cable to 
the projector correctly. sp.iii
Alternatively, check the circuit breaker to see if power is being supplied.
Do the indicators turn off and on when the 
power cable is touched?
There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the 
power cable. If this does not solve the problem, stop using the projector, disconnect the power cable from 
the wall outlet and contact the nearest address provided in the International Warranty Conditions 
section of the Safety Instructions/World-Wide Warranty Terms booklet.
Other problems
Check
Remedy
Is the audio source connected correctly?
Check that the cable is connected to the Audio port.
Has the volume been adjusted to the 
minimum setting?
Adjust the volume so that sound can be heard. sp.17
Is A/V Mute mode active? 
Press the [A/V Mute] button on the remote control to cancel the A/V mute function. sp.20 
						

							54
Problems Solving
 The remote control does not work
Check
Remedy
Is the remote control light-emitting area 
facing towards the remote control light-
receiving area when it is operated?
Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30º horizontally and approximately ±15º 
vertically. sp.i
Is the remote control too far from the 
projector?
The operating range for the remote control is approximately 6m. sp.i
Is direct sunlight or strong light from 
fluorescent lamps shining onto the 
remote control light-receiving area?
Set the projector up in a location where strong light will not shine onto the remote control light-receiving 
area.
Are the batteries dead, or have the 
batteries been inserted correctly?
Insert new batteries, while making sure that they are inserted the correct way around. sp.58
Has a remote control button been pressed 
for more than 30 seconds?
If any of the buttons on the remote control are pressed down for more than 30 seconds, the remote control 
stops sending signals (remote controls sleep mode) . The purpose of this is to prevent the batteries from 
being consumed due to something being placed on top of the remote control. 
When the button is released, normal remote control operation will resume. 
						

							AppendicesThis chapter provides information on maintenance procedures to ensure the best level of performance from the 
projector.Installation ........................................................... 56
• Setting Up the Projector ..................................................... 56
Maintenance ........................................................ 57
 Cleaning ............................................................................... 57• Cleaning the Projectors Surface ................................................ 57
 Cleaning the Lens ...................................................................... 57
 Cleaning the Air Filters and Air Intake Vent ............................. 57 Replacing Consumables...................................................... 58 Replacing the batteries............................................................... 58
 Lamp Replacement Period......................................................... 59
 Replacing the Lamp ................................................................... 59
 Resetting the Lamp Operating Time.......................................... 62
 Replacing the Air Filter ............................................................. 63
Saving a Users Logo ......................................... 64
Connecting to External Output Equipment ...... 66
 Connecting to an External Monitor................................... 66
 Connecting to an external speaker (when using the EMP-82/62).................................................................... 66
Optional Accessories and Consumables ......... 67
 Optional Accessories ..................................................................67
 Consumables ..............................................................................67
Glossary ............................................................... 68
List of ESC/VP21 Commands............................. 70
 Command List .................................................................... 70
 Cable Layouts ..................................................................... 70 USB connection.......................................................................... 70
 Serial connection (EMP-82/62 only)..........................................71 USB Connection Setup ....................................................... 71
List of Supported Monitor Displays .................. 72
 Computer/RGB Video ................................................................72
 Component Video .......................................................................72
 Composite Video/S-Video .......................................................... 72
Specifications ...................................................... 73
Appearance.......................................................... 76
 EMP-X3 ............................................................................... 76
 EMP-82/62 ........................................................................... 77
Index ..................................................................... 78