Epson Projector 5020UBe User Manual

Maintenance71
3. Press in on the inner edge of the air filter cover to release the latch, then pull to remove 
the cover.
4. Remove the air filter as shown.
5. Gently tap both sides of the air filter against a hard surface four 
or five times to remove loose dust from the air filter.
Note: Do not use excessive force when tapping the air filter, or it 
may crack and become unusable. Do not rinse the air filter in water, 
or use any detergent or solvent to clean it. Do not used canned air, 
or the gases...

72Maintenance
If the dirt is difficult to remove or the filter is broken, replace it. You can purchase air 
filter part number V13H134A39 from an authorized EPSON reseller. To find the nearest 
reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit 
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
7. Insert the air filter as shown.
8. Insert the outer edge of the air filter cover into the notches on the projector, then press in 
on the inner edge of the cover to...

Maintenance73
You can purchase lamp part number V13H010L69 from an authorized Epson reseller. To 
find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, 
visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
Be sure to read the “Important Safety Information” on page 92 before replacing the lamp. 
Warning: Let the lamp cool fully (about 1 hour) before replacing it. In the unlikely event that the 
lamp has broken, small glass fragments may be present and...

74Maintenance
6. Loosen the screws securing the lamp (they don’t come all the way out).
7. Lift up the lamp handle and gently pull the lamp out of the projector. 
Warning:  The lamp(s) in this product contain mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash.
8. Gently insert the new lamp into the projector and press the handle down. Tighten the 
screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could...

Maintenance75
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Tighten the lamp cover screw.
11. Reset the lamp usage timer, as described on page 75.
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in, turn on the power switch on the back of 
the projector, and press the Ppower button on the projector or the 
On button on the remote 
control. Then follow these steps to reset the lamp usage timer:
1. Press the 
Menu button on...

76Maintenance
Checking the Projector Status
You can use the Info menu to view information about the current display settings and how 
long the projection lamp has been in use. To access the Info menu:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Info menu. The following information 
appears:
Note: The information displayed depends on the currently selected image source. The Lamp 
Hours shows 0H until you’ve used the lamp for at least 10...

Maintenance77
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision parts. When shipping the projector for 
repairs, use the original packaging material if possible. If you do not have the original 
packaging, use equivalent materials. Do not used materials that can become lodged in the 
projector vents. Be sure the carrier is capable of transporting fragile equipment and is aware 
that the projector is...

78Problem Solving
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector indicate the projector’s status and let you know when a 
problem occurs.
If the projector isn’t working correctly, first press the Ppower button, let the projector cool 
down, and unplug the power cord. Then plug the power cord back in and...

Problem Solving79
Power light flashes 
blue, power button 
is onThe projector is warming up. Wait for the picture to appear.
The projector is cooling down. Wait until the power light stops 
flashing and remains off. Then press the 
Ppower button on the 
projector or the On button on the remote control to turn it back 
on.
Power light and 
power button are 
onProjection is in progress.
Lights indicating a problem
Light state Cause and solution
All lights are off The projector is not receiving power. Make...

80Problem Solving
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected and the power switch on the back of the projector 
is turned on. Then wait a moment for the Ppower button to light up before pressing the 
Ppower button on the projector or the 
On button on the remote control.
■If you’ve set the Control Panel Lock, the control panel buttons are disabled; you must 
use the remote control to turn on the projector (see page 37).
■If you’ve set the Child Lock,...