Epson Powerlite S3 Users Guide

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Problem Solving
 Images are fuzzy or out of focus
 Interference or distortion appears in images
Check
Remedy
Has the focus been adjusted correctly?
Turn the focus ring on the projector to adjust the focus.
Is the lens cover still attached?
Remove the lens cover.
Is the projector at the correct distance?
The recommended projection distance ranges from 2.9 ft (87 cm) to 39.8 ft (1212 cm). (See the Quick 
Setup sheet)
Is the keystone adjustment value too 
large?
Decrease the projection angle to reduce the amount of keystone correction. 
Is the zoom adjustment value too small?
Enlarge the zoom adjustment value. 
Has condensation formed on the lens?
If the projector is suddenly taken from a cold environment to a warm environment or if sudden ambient 
temperature changes occur, condensation may form on the surface of the lens, and this may cause the 
images to appear fuzzy. Set the projector up in the room approximately one hour before it is to be used. If 
condensation forms on the lens, turn the power off and wait for the condensation to disappear.
Check
Remedy
Are the image signal format settings 
correct?
If a composite video
g or S-Video
g source is connected to the projector, use the Video Signal menu 
command to select the signal format. “Signal” - “Video Signal” sp.36
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. (See the Quick Setup sheet)
Is an extension cable being used?
If an extension cable is used, electrical interference may affect the signals. Use the accessory cables and 
check if this helps.
Has the correct resolution been selected?
Set the computer so that the signals that are output are compatible with this projector. 
“List of Supported Monitor Displays” sp.73
(See your computer documentation)
Have the “Sync.
g” and “Tracking
g” 
settings been adjusted correctly?
Press the [Auto] button on the remote control or the [Enter] button on the projector’s control panel to 
carry out automatic adjustment. If the images have not been adjusted correctly after using automatic 
adjustment, you can make the adjustments using the “Sync.” and “Tracking” menus. sp.14, p.15
Only when projecting images 
from a video source
Only when projecting computer imagesComputer and RGB video signals only 
						

							52
Problem Solving
 Image is too large and cut off, or too small
Check
Remedy
Has the “Aspect ratio
g” been set 
correctly?
Press the [Resize] button on the remote control.
 sp.23
Is the image still being enlarged by the 
E-Zoom function?
Press the [Esc] button on the remote control to cancel the E-Zoom function. sp.24
Has the “Position” setting been adjusted 
correctly?
If analog RGB images from a computer or RGB video images are being projected, press the [Auto] 
button on the remote control or the [Enter] button on the projector’s control panel to carry out automatic 
adjustment.
If the images have not been correctly adjusted after using the automatic setup function, adjust the setting 
manually using the “Position” menu command.
If signals other than analogue RGB images from a computer or RGB video images are being input, adjust 
the setting manually using the “Position” menu command. “Signal” - “Position” sp.36
Has the computer been set for dual 
display?
If dual display has been activated in the Display Properties of the computer’s Control Panel, the projector 
will only project about half of the image on the computer screen. To display the whole of the image on 
the computer screen, turn off the dual display setting. (See your computer video driver documentation)
Has the correct resolution been selected?
Set the computer so that the signals that are output are compatible with this projector. 
“List of Supported Monitor Displays” sp.73 (See your computer documentation)
Only when projecting computer imagesOnly when projecting computer images 
						

							53
Problem Solving
 Image colors are not right
 Images appear dark
 Nothing appears on the external monitor
Check
Remedy
Do the input signal settings match the 
signals from the connected device?
If a composite video
g or S-Video
g source is connected to the projector, use the “Video Signal” menu 
command to select the video signal format.
“Signal” - “Video Signal” sp.36
Has the image brightness been adjusted 
correctly?
Use the “Brightness” menu command to adjust the brightness. “Image” - “Brightness” sp.35
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. (See the Quick Setup sheet.)
Has the image contrast
g been adjusted 
correctly?
Use the “Contrast” menu command to adjust the contrast. “Image” - “Contrast” sp.35
Has the color been adjusted correctly?
Use the “Color Adjustment” menu command to adjust the color. “Image” - “Color Adjustment” sp.35
Have the color intensity and tint been 
adjusted correctly?
Use the “Color Intensity” and “Tint” menu commands to adjust the color and tint. “Image” - “Color 
Intensity,” “Tint” sp.35
Check
Remedy
Have the image brightness and luminance 
been adjusted correctly?
Use the “Brightness” and “Brightness Control” menu commands to adjust the brightness and luminance.
“Image” - “Brightness” sp.35 “Settings” - “Brightness Control” sp.37
Has the image contrast
g been adjusted 
correctly?
Use the “Contrast” menu command to adjust the contrast. “Image” - Contrast sp.35
Is the lamp due for replacement?
When the lamp is nearly due for replacement, the images will become darker and the color quality will 
become poorer. When this happens, the lamp should be replaced with a new one. sp.61
Check
Remedy
Are images from a port other than the 
Computer port being projected?
The only images that can be displayed on an external monitor are those from the Computer port. You 
cannot output video equipment images to an external monitor. sp.68
Only when projecting images 
from a video source 
						

							54
Problem Solving
 Power does not turn on
 No sound can be heard or the sound is faint
Problems when projection starts
Check
Remedy
Have you pressed the [Power] button?
Press the [Power] button to turn the power on.
Are all of the indicators switched off?
The power cable is not connected correctly or power is not being supplied. Connect the power cable to 
the projector correctly. (See the Quick Setup sheet)
Alternatively, check the circuit breaker to see if power is being supplied.
Do the indicators turn off and on when the 
power cable is touched?
There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the 
power cable. If this does not solve the problem, stop using the projector, disconnect the power cable from 
the wall outlet and contact Epson. sp.56
Other problems
Check
Remedy
Is the audio source connected correctly?
Check that the cable is connected to the Audio port.
Has the volume been adjusted to the 
minimum setting?
Adjust the volume so that sound can be heard. sp.19
Is A/V Mute mode active? 
Press the [A/V Mute] button on the remote control to cancel the A/V mute function. sp.22 
						

							55
Problem Solving
 The remote control does not work
Check
Remedy
Is the remote control facing towards the 
remote control light-receiving area on the 
projector when it is operated?
Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30º horizontally and approximately ±15º 
vertically. 
Is the remote control too far from the 
projector?
The operating range for the remote control is approximately 20 ft (6 m). 
Is direct sunlight or strong light from 
fluorescent lamps shining onto the 
remote control light-receiving area?
Set the projector up in a location where strong light will not shine onto the remote control light-receiving 
area.
Are the batteries dead, or have the 
batteries been inserted correctly?
Insert new batteries, while making sure that they are inserted in the correct direction. sp.60
Has a remote control button been pressed 
for more than 30 seconds?
If any of the buttons on the remote control are pressed down for more than 30 seconds, the remote control 
stops sending signals (remote controls sleep mode). The purpose of this is to prevent the batteries from 
being consumed due to something being placed on top of the remote control. 
When the button is released, normal remote control operation will resume. 
						

							56
Problem Solving
Where to Get HelpEpson provides technical assistance through electronic support services 
24 hours a day, as listed in the following table.Telephone Support ServicesTo use the Epson PrivateLine Support service, call (800) 637-7661
 and enter 
the PIN on the included Epson PrivateLine Support card. This is the fastest 
way of speaking to a live representative, and it’s free. This service is available 
6
AM
 to 6
PM
, Pacific Time, Monday through Friday, for the duration of your 
warranty period.
You may also speak with a projector support specialist by dialing one of these 
numbers:
 U.S.: (562) 276-4394, 6
AM
 to 6
PM
, Pacific Time, Monday through Friday 
 Canada: (905) 709-3839, 6
AM
 to 6
PM
, Pacific Time, Monday through 
Friday 
Toll or long distance charges may apply.Before you call, please have the following information ready:
 Product name (Epson PowerLite S3)
 Product serial number (located on the bottom of the projector)
 Computer or video configuration
 Description of the problem 
You can purchase screens, carrying cases, or other accessories 
from Epson at (800) 873-7766 or by visiting the Epson Store at 
www.epsonstore.com (U.S. sales only). In Canada, please call 
(800) 463-7766 for dealer referral
.
Service
Access
World Wide Web From the Internet, you can reach Epson’s product 
support page at http://support.epson.com. After 
selecting your product, you can access 
troubleshooting information, download product 
documentation, and receive technical advice through 
FAQs and e-mail.
Presenters Online  Access tips, templates, and training for developing 
successful presentations at 
http://www.presentersonline.com 
						

							AppendicesThis chapter provides information on maintenance procedures to ensure the best level of performance from the projector. 
						

							58
InstallationSetting Up the Projector
The projector supports the following four different projection methods, 
allowing you to choose the best method for displaying your images.
* A special method of installation is required for suspending the projector 
from a ceiling. Please contact your supplier if you would like to use this 
installation method. The optional ceiling mount is required when 
installing the projector on a ceiling. sp.69
 Before setting up the projector, make sure you read the  
Important Safety Instructions first. sp.76
 Do not set this projector up on its side to carry out 
projection, otherwise malfunctions may occur.
 Front projection (Front projection)
 Rear projection using a translucent screen (Rear projection)
When using ceiling projection or projection using a 
translucent screen, set the Projection command in the 
Extended menu to match the installation method. 
sp.38
 Front/ceiling projection (Front/Ceiling projection)
 Rear/ceiling projection using a translucent screen 
(Rear/Ceiling projection) 
						

							59
MaintenanceThis section describes maintenance tasks such as cleaning the projector and 
replacing consumable parts.Cleaning
You should clean the projector if it becomes dirty or if the quality of 
projected images starts to deteriorate.
Clean the projector’s surface by wiping it gently with a soft cloth.
If the projector is particularly dirty, moisten the cloth with water 
containing a small amount of neutral detergent, and then firmly wring the 
cloth dry before using it to wipe the projector’s surface. Then wipe it again 
with a soft, dry cloth.
Use a commercially-available air blower, or use a lens cleaning paper to 
gently wipe the lens.If dust collects on the air filter or the air outlet, it can cause the internal 
temperature of the projector to rise, and this can lead to problems with 
operation and shortening of the optical engines service life.
It is recommended that you clean these parts at least once every three 
months. Clean them more often than this if using the projector in 
particularly dusty environments.
Make sure you read the Safety Instructions sp.76 
before cleaning.
Cleaning the Projectors Surface
Do not use volatile substances such as wax, alcohol or 
thinner to clean the projectors surface. These can 
cause the projector to warp and make the coating finish 
peel off.
Cleaning the Lens
Do not rub the lens with harsh materials or subject the 
lens to shocks, as it can easily become damaged.
Cleaning the Air Filters and Air Intake Vent
If the air filters are broken or if the warning message 
reappears after they have been cleaned, they should be 
replaced. Replace with a new air filter. See “Replacing 
the Air Filter.” sp.65 
						

							60
Maintenance
Replacing Consumables
This section explains how to replace the remote control batteries, the lamp, 
and the air filters.
If delays in the responsiveness of the remote control occur or if it does not 
operate after it has been used for some time, it probably means that the 
batteries are becoming flat. Replace the batteries. Have two spare AAA-
size alkaline batteries ready to use when required.PROCEDUREA
Remove the battery cover.
While pushing the catch of the battery compartment cover, lift 
the cover up. 
B
Insert the batteries.
Check the positions of the (+) and (–) marks inside the battery 
holder to ensure that the batteries are inserted the correct way.
C
Replace the battery cover.
Press the battery compartment cover until it clicks into place.
Replacing the batteries
Make sure you read the Safety Instructions sp.76 
before handling the batteries.
Catch