Epson Powerlite S3 Users Guide

							41
List of Functions
“Reset” Menu
Sub-menu
Function
Reset All
Resets all items in all menus to their default settings.
 The “Computer Input,” “Zoom,” “Image Shift,” “User’s Logo,” “Lamp Hours,” and “Language” settings will not be reset to their defaults.
Lamp-Hours 
Reset
Clear the cumulative lamp operating time and reset to “0H.” Perform this procedure when you replace the lamp. 
						

							TroubleshootingThis chapter describes how to identify problems and what to do if a problem is found. 
						

							43
Using the HelpIf a problem occurs with the projector, the Help function uses on-screen 
displays to assist you in solving the problem. It uses a series of menus in a 
question and answer format.
PROCEDUREA
Display the Help menu.
B
Select a menu item.
C
Confirm the selection.
Control panel
Remote control
Control panel
Remote controlControl panel
Remote control 
						

							44
Using the Help
D
Repeat the operations in steps 2 and 3 to proceed 
through the menu to more detailed items.
E
Press the [Help] button to exit the help menu.
If the Help function does not provide a solution to the 
problem, refer to “Problem Solving” sp.45  
						

							45
Problem SolvingIf you are having a problem with the projector, first check the projector’s indicators and refer to “Reading the Indicators” below.
If the indicators do not show clearly what the problem might be, refer to “When the Indicators Provide No Help.” sp.48Reading the Indicators
The projector is provided with the following three indicators which indicate the operating status of the projector.
The following tables show what the indicators mean and how to remedy problems that they indicate.
If all indicators are switched off, check that the power cable is connected correctly and that power is being supplied normally.Power indicator lights red
       : lit    : flashing    : off
Status
Cause
Remedy or Status
Internal error
Stop using the projector, disconnect the power cable from the electrical outlet, and contact your 
dealer or Epson. sp.56
Fan related error/
Sensor error
Stop using the projector, disconnect the power cable from the electrical outlet, and contact your 
dealer or Epson. sp.56
Indicates the operating status of the projector.
 Orange : Standby condition 
Projection starts again when the [Power] button is pressed.
You can disconnect the power plug from the electrical outlet when the status light is in this condition.
Green: Warm-up in progress 
Warm-up time is approximately 30 seconds. After warm-up is complete, the indicator will stop flashing.
Green: Projection in progress
 Indicates the projection lamp status.
 Indicates the internal temperature status.
Abnormal
Red
Red
Red PowerRed
Red Power 
						

							46
Problem Solving
Internal temperature error
(overheating)
The lamp will turn off automatically and projection will stop. Wait for about 5 minutes. After 
about 5 minutes the projector will switch to standby mode, so check the following: 
 Check that the air filter and air exhaust vent are clear, and that the projector is not positioned 
against a wall. 
 If the air filters are blocked, clean or replace them. sp.59, p.65
 After checking, press the [Power] button to turn the power back on.If this does not solve the problem and the projector continues to overheat or the indicators continue 
to show a problem when the power is turned on, stop using the projector, disconnect the power cable 
from the wall outlet, and contact your dealer 
or Epson. sp.56
Lamp timer failure/
Lamp out
Take out the lamp and check if it is broken. sp.61
If the lamp is not broken, put it back in and then turn the power on. If the lamp still does not turn 
on, replace it with a new lamp.
If this does not solve the problem, stop using the projector and disconnect the power cable from 
the electrical outlet. Then contact your dealer or Epson. sp.56If the lamp is broken, replace it with a new lamp, or contact your local dealer for further advice. If 
replacing the lamp yourself, be careful to avoid pieces of broken glass. (Projection cannot be 
carried out until the lamp is replaced.)Check that the lamp and the lamp cover are securely installed. If the lamp or lamp cover is not 
securely installed, the lamp will not switch on.
Lamp or Temp indicator flashes orange
       : lit    : flashing    : off
Status
Cause
Remedy or Status
High-speed cooling in progress
(This is not an abnormality, but if the temperature rises too high again, projection will stop 
automatically.)
 Check that the air filters and air exhaust vent are clear and that they are not up against a surface 
such as a wall. 
 If the air filters are clogged, clean or replace them. sp.59, p.65       : lit    : flashing    : off
Status
Cause
Remedy or Status
Red
Red PowerRed
Red Power
War ning
Red
Orange Power 
						

							47
Problem Solving
Lamp replacement notification
Replace the lamp with a new one. sp.61
If you continue to use the lamp after it has passed the replacement period, the possibility that the 
lamp may break will increase. Replace the lamp with a new one as soon as possible. The Power 
indicator status will vary depending on the projector status at the time.
 If the projector is not operating properly even though the indicators are all showing normal, refer to “When the Indicators Provide No 
Help” on the following page.
 If an indicator is showing a status which does not appear in the previous tables, contact your dealer or Epson. 
sp.56        : lit    : flashing    : off
Status
Cause
Remedy or Status
Orange Power 
						

							48
Problem Solving
When the Indicators Provide No HelpIf any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.
No images appear sp.49
Projection does not start, the projection area is completely black, the 
projection area is completely blue, etc.Projection stops automatically sp.49The message “Not Supported.” is displayed sp.50The message “No Signal.” is displayed sp.50Images are fuzzy or out of focus sp.51Interference or distortion appear in images sp.51
Problems such as interference, distortion or black & white checked 
patterns appear.Image is truncated (large) or small sp.52
Only part of the image is displayed.Image colors are not right sp.53
The whole image appears purplish or greenish, images are black & 
white, colors appear dull, etc.
(Computer monitors and LCD screens have different color 
reproduction performance, so that the colors projected by the 
projector and the colors appearing on the monitor may not 
necessarily match, but this is not a sign of a problem.)Images appear dark sp.53Nothing appears on the external monitor sp.53Problems relating to images
Power does not turn on sp.54No sound can be heard or the 
sound is faint sp.54The remote control does not work 
sp.55Problems when projection startsOther problems 
						

							49
Problem Solving
 No images appear
 Projection stops automatically
Problems relating to images
Check
Remedy
Was the [Power] button pressed?
Press the [Power] button to turn the power on.
Are both indicators switched off?
The power cable is not connected correctly or power is not being supplied normally. Connect the 
projector’s power cable correctly. (See the Quick Setup sheet)
Check that your power supply socket is working.
Is A/V Mute mode active?
Press the [A/V Mute] button on the remote control to cancel the mute. sp.22
Have the configuration menu settings 
been made correctly?
Reset all of the settings. “Reset” - “Reset All” sp.41
Is the projected image completely black?
Some input images, such as screen savers, may be completely black.
Are the image signal format settings 
correct?
If a composite video
g or S-Video
g source is connected to the projector, use the “Video Signal” menu 
command to select the signal format. “Signal” - “Video Signal” sp.36
Check
Remedy
Is Sleep Mode set to ON?
When the “Sleep Mode” menu command has been set to “ON,” the lamp turns off automatically if no 
buttons are pressed for about 30 minutes while no video signal is being input. The Power indicator is lit 
orange at this time. Press the [Power] button to turn the power on. If you do not want sleep mode to be 
used, change the “Sleep Mode” setting to “OFF.” “Extended” - “Operation” - “Sleep Mode” sp.39
Only when projecting computer images
Only when projecting images 
from a video source 
						

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Problem Solving
 The message “Not Supported.” is displayed
 The message “No Signal.” is displayed
Check
Remedy
Are the image signal format settings 
correct?
If a composite video
g or S-Video
g source is connected to the projector, use the “Video Signal” menu 
command to select the signal format. “Signal” - “Video Signal” sp.36
Does the mode match the frequency and 
resolution of the image signals?
Refer to the documentation provided with your computer for details on changing the resolution and 
frequency of the image signals being output from the computer.
“List of Supported Monitor Displays” sp.73
Check
Remedy
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. (See the Quick Setup sheet)
Has the correct video input port been 
selected?
Press the [Computer], [S-Video], or [Video] button on the remote control or the [Source Search] button 
on the remote control or the projectors control panel to change the image. sp.20
Is the power for the computer or video 
source turned on?
Turn the power on for the devices.
Are the image signals being output to the 
projector?
If the image signals are only being output to the computer’s LCD monitor or to the accessory monitor, 
you need to change the output to an external destination as well as the computers own monitor. For some 
computer models, when the image signals are output externally, they no longer appear on the LCD 
monitor or accessory monitor. 
(See your computer documentation, under a title such as “External output” or “Connecting an external 
monitor”)
If the connection is made while the power is already turned on, the function [Fn] key that switches the 
computers video signal to external output may not work. Turn the power for the projector and the 
computer off and then back on again. (See the Quick Setup sheet)
Only when projecting images 
from a video source
Only when projecting computer images
Only when projecting images from 
a laptop computer or computer 
with a built-in LCD screen