Epson Powerlite S1+ Users Guide

							51
When You Suspect a Problem Image is dark
No sound can be heard
 Does the lamp need replacement? When the lamp is due for replacement, colors will weaken and the image will 
become dark. Replace the lamp when this is the case. See “
Lamp replacement 
period
” on page 56
.
 Has the image brightness been adjusted 
correctly? ([Menu] button → “Image” → “Picture 
Quality” → “Brightness”)See “
Image menu
” on page 36
.
 Has the image contrast been adjusted correctly? 
([Menu] button → “Image” → “Picture Quality” → 
“Contrast”)See “
Image menu
” on page 36
.
 Is A/V Mute activated? The projector may be in A/V Mute mode.
Press the [A/V Mute] button on the remote control to cancel A/V Mute. See “
A/V 
Mute
” on page 30
.
 Is the volume turned down to the minimum 
setting? ([Menu] button → “Setting” → “Volume”) See “
Setting menu
” on page 39
.
 Is the audio source connected correctly? See “
Playing sound from a computer
” on page 15
, 
Playing sound from video 
equipment
 P.21
. 
						

							52
When You Suspect a Problem The remote control does not work
The power does not turn off (after the [Power] button is pressed)
 Is direct sunlight or strong light from fluorescent 
lamps shining onto the remote control infrared 
receiver?See “
Using the Remote Control
” on page 11
.
 Is the remote control too far from the projector? The operating distance for the remote control is approximately 20 feet (6 m). 
See “
Operating range
” on page 11
.
 When in use, is the remote control infrared 
transmitter facing the remote control infrared 
receiver on the projector?The operating angle for the remote control is approximately ±30½° horizontally 
and approximately ±15½° vertically. See “
Operating range
” on page 11
.
 Has the battery insulating tape been removed? See “
Before using the Remote Control
” on page 11
.
 Is the battery dead? See “
Changing the battery (Remote Control, Presentation Remote Control)
” on 
page 56
.
 Is the battery inserted correctly? 
 Is the battery installed? 
 The power indicator remains orange. This projector is designed so that the Power indicator remains lit even after the 
power has been turned off. The Power indicator will switch off when the power 
cable is disconnected from the electrical outlet.
 The cooling fan does not stop. After the [Power] button has been pressed, the cool-down period begins.
After this, the Power indicator changes to a steady orange, and you can then 
disconnect the power cable from the electrical outlet.
Cool-down lasts for about 20 seconds. 
						

							53
Where to Get Help Where to Get HelpEPSON provides technical assistance through electronic support services 24 
hours a day, as listed in the following table.Telephone Support ServicesTo use the EPSON PrivateLine Support service, call (800) 637-7661
 and 
enter the PIN on the included EPSON PrivateLine Support card. This is the 
fastest way of speaking to a live representative, and it’s free. This service is 
available 6
AM
 to 6
PM
, Pacific Time, Monday through Friday, for the duration 
of your warranty period.
You may also speak with a projector support specialist by dialing one of these 
numbers:
◗U.S.: (562) 276-4394, 6
AM
 to 6
PM
, Pacific Time, Monday through 
Friday 
◗Canada: (905) 709-3839, 6
AM
 to 6
PM
, Pacific Time, Monday through 
Friday 
Toll or long distance charges may apply.Before you call, please have the following information ready:
◗Product name (EPSON PowerLite S1+)
◗Product serial number (located on the bottom of the projector)
◗Computer or video configuration
◗Description of the problem 
You can purchase screens, carrying cases, or other accessories 
from EPSON at (800) 873-7766 or by visiting the EPSON Store at 
www.epsonstore.com (U.S. sales only). In Canada, please call 
(800) 463-7766 for dealer referral
.
Service
Access
World Wide Web From the Internet, you can reach EPSON’s product 
support page at http://support.epson.com. After 
selecting your product, you can access 
troubleshooting information, download product 
documentation, and receive technical advice 
through FAQs and e-mail.
Presenters 
Online Access tips, templates, and training for developing 
successful presentations at 
http://www.presentersonline.com 
						

							54
Projector Care AppendixProjector CareBe sure to read the Important Safety Instructions
 before proceeding.
CleaningYou should clean the projector if it becomes dirty or if the projected image 
starts to deteriorate.Cleaning the projector caseClean the projector case by wiping it gently with a soft cloth.
If the projector is particularly dirty, moisten the cloth with water containing a 
small amount of (ph) neutral detergent, and then firmly wring the cloth dry 
before using it to wipe the projector case. After you have done this, wipe the 
projector again with a soft, dry cloth.
Cleaning the lensUse a commercially-available air blower, or lens cleaning paper to gently wipe 
the lens.
c
Do not use volatile substances such as wax, alcohol or thinner to clean 
the projector case. These can cause the case to warp and make the 
surface coating peel off.
c
As the lens can be easily damaged, do not rub the lens with harsh 
materials or subject the lens to shocks. 
						

							55
Projector Care Cleaning the air filterIf the air filter becomes clogged with dust, it can cause overheating and 
damage the projector. Keeping the projector horizontal, use a vacuum cleaner 
to clean away the dust from the air filter.
p
 If the air filter is difficult to clean or if it is broken, it should be 
replaced. See Replacing the air filter
 for instructions. See Optional 
Accessories
 for information on purchasing additional air filters.
 Spare lamps are provided with new air filters. When replacing the lamp, 
please replace the air filter at the same time. 
						

							56
Projector Care Replacing consumablesChanging the battery (Remote Control, Presentation Remote 
Control)Replacement battery: 1 × CR2025 lithium battery
1Remove the battery holder.
While pressing the catch of the battery holder inwards, pull the battery 
holder out.
2Remove the old battery and insert the new one.
Check the position of the (+) mark inside the battery holder to ensure 
that the battery is inserted the correct way.3Replace the battery holder.
Press the battery holder in until it clicks.
Lamp replacement period ◗It is time to change the lamp when the “Replace Lamp” message 
appears in the bottom left hand corner of the screen at the 
commencement of projection and remains for 30 seconds.
◗It is also time to change the lamp when the Warning indicator flashes 
red at 0.5 second intervals.
c
Keep batteries away from children to avoid the risk of accidents.
If a child swallows the battery, contact your doctor immediately.
p
Please dispose of used batteries in accordance with local waste 
disposal regulations.
p
 The replacement message will appear after about 1900 hours of use. 
Lamp life will vary depending on the mode selected, environmental 
conditions, and usage.
 When this message is displayed, please replace the lamp as quickly as 
possible.
 The lamp may explode if you continue to use it beyond the lamp 
replacement period.
 Some lamps may stop operating before the replacement message is 
displayed. It is recommended that you have a replacement lamp ready in 
case this happens.
 Replacement lamps can be purchased at your nearest dealer. 
						

							57
Projector Care Replacing the lamp
1Turn off the projector and wait for the cool-down period to end. 
(Approximately 20 seconds)
2Unplug the power cable and remove it, then wait for the lamp to 
cool down. (Approximately 1 hour)
3Open the lamp cover.
Push in the tabs on the lamp cover and push it up to remove it.4Loosen the screws holding the lamp in place.
5Remove the old lamp.
6Install the new lamp.
Press the lamp until it clicks into place, then tighten the two screws.c
 Wait until the lamp has cooled down sufficiently before opening the 
lamp cover. It takes one hour after the projector’s cool-down period has 
finished for the lamp to be cool enough.
 When the lamp is broken, replace it with a new lamp, or contact your 
dealer for further advice. If replacing the lamp yourself, be careful to 
avoid pieces of broken glass. 
						

							58
Projector Care 
7Replace the lamp cover.
First insert the tabs, and then press down on the opposite side until it 
clicks into place.
Resetting the lamp operating timeThe projector has a built-in counter which keeps track of the lamp operating 
time and causes the replacement warning message to be displayed when the 
cumulative operating time reaches a certain point. Therefore, the counter 
needs to be reset from the configuration menu, after the lamp has been 
replaced with a new one.
1Turn on the power and press the [Menu] button.
2Select “Lamp Hours Reset” from the “Reset” menu, using the 
[u][d][e] buttons.
p
 Install the lamp securely. If the lamp cover is removed, the lamp 
turns off automatically as a safety precaution. The lamp will not 
turn on if the lamp or the lamp cover is not installed correctly.
 After replacing the lamp, be sure to reset the lamp operating time.
 New air filters are included with replacement lamps. The air filter 
should also be replaced when the lamp is replaced. See “
Lamp 
replacement period
” on page 56
.
 Dispose of used lamps properly in accordance with your local 
regulations.
p
Please do not reset the lamp operating time except when the lamp has 
been changed. Otherwise, the lamp operating time will not be displayed 
correctly. 
						

							59
Projector Care 
3Use the [l][r] buttons to select “Yes,” then press the [e] button.
The lamp operating time will be reset.
Replacing the air filter Replacing the air filter can also be performed when the projector is mounted 
to a ceiling.
1Turn off the projector power, wait for the cool-down period to 
end, then disconnect the power cable.
Cool-down takes about 20 seconds.
2Push in the tab on the air filter cover and lift up the air filter cover 
to remove it.3Replace the air filter with a new one.
Take out the old air filter and install the new one. Please ensure there 
are no gaps between the air filter and the plastic grill.
4Replace the air filter cover.
First insert the tabs, and then press down on the opposite side until it 
clicks into place.
p
Dispose of used air filters properly in accordance with your local 
regulations. 
						

							60
Optional Accessories Optional AccessoriesYou can purchase screens, carrying cases, or other accessories from EPSON at (800) 873-7766 or by visiting the EPSON Store at www.epsonstore.com 
(U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral
. This list of optional accessories is current as of May 2003. Details of accessories 
are subject to change without notice.
Part number
Part name
V13H010L29 Replacement lamp
V13H134A03 Air filter set
V12H007T11 Remote control
V12H007T09 Presentation remote control kit (connects to a PC or Mac) 
ELPSC06 50” Portable screen (4:3 aspect ratio) 
ELPSC07 60” Portable pop-up screen (4:3 aspect ratio) 
ELPSC08 80” Portable pop-up screen (4:3 aspect ratio) 
ELPAP01 Mac adapter set (used to convert a Macintosh D-sub 15-pin plug into a mini D-sub 15-pin plug) 
ELPMB42 Ceiling mount 
ELPMBFCP False ceiling plate
ELPSV01 S-Video cable 
ELPKC19 Component video cable (9.8 feet/3 m) for mini D-Sub 15-pin/RCA×3 
ELPMBAPL Suspension adapter 
ELPDA01 Distribution amplifier 
ELPKS35-S Samsonite wheeled softcase 
ELPKS43 Samsonite soft shoulder case for projector and laptop 
ELPKS49 ATA molded hardshell case 
ELPDC02 High resolution document imager 
V12H064020 High resolution document camera 
ELPSL01 Kensington security lock