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Epson Powerlite S1+ Users Guide

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    							41
    Configuration Menus Info menu
    Computer images
    Video images
    Sub menu
    Function
    Lamp Hours Displays the cumulative lamp operating time.
    When the accumulated usage time of the lamp reaches about 1900 hours, a warning will be displayed in red.
    Source Displays the input source being projected.
    Input Signal (Computer images only) Displays the input signal settings. 
    Video Signal (Video images only) Displays the Video signal format.
    Resolution
    (Computer images only)Displays the input resolution.
    (Does not appear when the input source is composite video or S-Video.) 
    Refresh Rate
    g
    (Computer images only)Displays the refresh rate 
    (Does not appear when the input source is composite video or S-Video.) 
    Sync Info 
    (Computer images only)Displays picture signal information.
    In the event that you are having problems with your projector and need to contact EPSON, please quote the 
    information displayed on this screen. 
    						
    							42
    Configuration Menus Reset menu
    Sub menu
    Function
    Lamp-Hours Reset Resets the lamp operating time. When this command is selected, the cumulative lamp operating time is reset to the default 
    value.
    All Reset Resets all items in the configuration menus to their default settings.
     Press the [e] button and select “Yes” on the confirmation screen which is displayed.
     Select “Reset” in an individual menu to reset only the settings for the items in that sub menu.
     “Input Signal,” “Language” and “Lamp Hours” settings will not be reset. 
    						
    							43
    When You Suspect a Problem TroubleshootingWhen You Suspect a ProblemFirst, check the indicators on the projector. There are two indicators on the projector unit which notify you of projector conditions.Power indicator
    lit   flashing•If the indicator is not lit, the power supply is not on.
    Power indicator
    Warning indicator
    Condition
    Cause/Remedy
    s
    Orange Standby state
    The power cable should only be disconnected when the projector is in this state.
    Press the [Power] button to start projection.P.22
    Orange Cool-down in progress 
     Please wait. The cool-down period lasts about 20 seconds.
     You cannot operate the [Power] button during the cool-down period. Press the power button again after cool-down has 
    finished.P.22Green Projection in progress
    P.22Green Warming-up
    Please wait. Warming up takes about 35 seconds (the EPSON logo appears after approximately 6 seconds). When warming 
    up is complete, the indicator changes to steady green.P.22 
    						
    							44
    When You Suspect a Problem Warning indicator
    lit   flashing•Lit under normal operating conditions.Condition
    Cause/Remedy
    s
    Red High internal temperature (overheating)
    The lamp turns off automatically and projection stops. Wait for about 5 minutes without operating the projector. After 
    about 5 minutes have passed, unplug the power cable and check the following:
     Make sure the air filter and ventilation outlet are clear and that the projector is not positioned against a wall.
     If the air filter is dirty, it should be cleaned.
    When the power cable is plugged back in, the projector will return to its previous state. Press the [Power] button on the 
    projector or on the remote control to turn it back on.P.12P.54
    Red
    (0.5 second interval)Lamp problem
     Disconnect the power cable from the electrical outlet. Remove the lamp and check that it is not broken. If the lamp is 
    not broken, re-install it. Reconnect the power cable and press the [Power] button on the projector or the remote control 
    to turn it back on.
     If the lamp is broken, please contact your dealer or see Where to Get Help
     to contact EPSON. (You will not be able to 
    use the projector until the lamp is replaced).
     Check that the lamp and lamp cover are securely installed. If the lamp or lamp cover are not securely installed, the 
    lamp will not switch on.P.54
    Red
    (1 second interval)Internal problem
    Stop using the projector, disconnect the power cable from the electrical outlet and contact your dealer or see Where to 
    Get Help
     to contact EPSON.
    Orange High-speed cooling in progress
    (This is not abnormal, but, if the temperature rises too high again, projection will stop automatically.) Set up the projector 
    in a place which is well ventilated and ensure the air filter and ventilation outlet are clear. Clean the air filter.P.12
    P.54
    p
     If problems with projection do occur, but the indicators do not show any abnormal conditions, please refer to the section “When the indicators 
    provide no help” on the next page.
     If a condition occurs which is not listed in this table, please consult your dealer or see Where to Get Help
     to contact EPSON. 
     If you follow the above steps and are still unable to correct the problem, please cease using the projector, unplug the projector from the electrical 
    outlet and request repairs from your dealer or see Where to Get Help
     to contact EPSON. 
    						
    							45
    When You Suspect a Problem When the indicators provide no help No images appear (Nothing is displayed) page 45 No images appear (Messages are displayed 1) page 46 No images appear (Messages are displayed 2) page 46 Image is out of focus (unclear) page 47 Vertical stripes appear in the image page 48
     Image is distorted / Image contains interference page 48 Only part of the image is displayed (large/small) page 49 Image colors are poor, tinted green or tinted red/purple page 50 Image is dark page 51 No sound can be heard page 51 The remote control does not work page 52 The power does not turn off (after the [Power] button is pressed) page 52
    No images appear (Nothing is displayed)
     Was the power turned off and then straight back 
    on again?After the power has been switched off and the projector is in cool-down mode, the 
    [Power] button will not work.
     Has a Sleep Mode interval (5, 10 or 30 minutes) 
    been set?When a Sleep Mode interval has been set, the lamp cuts out after no operations 
    have been carried out for the set time (5, 10 or 30 minutes).
     The power indicator lights orange at this time. ([Menu] button → “Setting” → 
    “Sleep Mode”) See “
    Setting menu
    ” on page 39
    .
     Has the image brightness been adjusted 
    correctly? ([Menu] button → “Image” → “Picture 
    Quality” → “Brightness”)See “
    Image menu
    ” on page 36
    .
     Is the projected image completely black? Some images being displayed, including some screen savers, may be completely 
    black.
     Is A/V Mute activated? See “
    A/V Mute
    ” on page 30
    .
     Have you pressed the [Power] button?  See “
    Turning on the Projector
    ” on page 22
    .
     Try resetting all of the current settings. See “
    Reset menu
    ” on page 42
    .
     Is an image signal being input? Check if a picture signal is being input.
    Set the “Message” option to “ON” in the “Setting” → “Display” → “Message” 
    configuration menu, in order to view the picture signal information. See “
    Setting 
    menu
    ” on page 39
    . 
    						
    							46
    When You Suspect a Problem No images appear (Messages are displayed 1)
    No images appear (Messages are displayed 2)
    “Not supported” Check the mode which corresponds to the 
    frequency of the image signals being output from 
    the computer.Refer to the documentation provided with your computer for details on changing 
    the resolution and frequency of the image signals being output from the 
    computer. See “
    Supported Display Resolutions
    ” on page 64
    .
    “No signal” Has external video output been selected on the 
    computer?When using a notebook or a PC with a built-in monitor, select external video 
    output on the computer.
    See “
    Notebook connection
    ” on page 14
    .
     Is the input source properly selected? Press the [Source] button on the Control panel until the correct input source is 
    selected. For the remote control, press the [Computer] button or the [S-Video/
    Video] button. See “
    Selecting the Input Source
    ” on page 28
    .
     Are the cables connected properly?  See “
    Connecting to a Computer
    ” on page 14
    , 
    Connecting to Video Equipment
     
    P.20
    .
     Is the power for the connected computer or video 
    source switched on?See “Turning on the Projector
    ” on page 22
    . 
    						
    							47
    When You Suspect a Problem Image is out of focus (unclear)
     The image is 
    fuzzy
     Part of the image 
    is out of focus
     The whole image 
    is out of focus Have the “Sync.
    g,” “Tracking
    g” and “Position” 
    settings been adjusted correctly?If the configuration menu “Image” → “Auto Setup” setting has been set to “OFF,” 
    press the [Auto] button on the remote control to adjust these settings. If the 
    images have not been correctly adjusted after pressing the [Auto] button and 
    using the auto setup function, adjust the settings manually in their respective 
    menus. ([Menu] button → “Image” → “Picture Quality” → “Tracking,” “Image” → 
    “Picture Quality” → “Sync.,” “Setting” → “Screen” → “Position”) See “
    Image 
    menu
    ” on page 36
    , Setting menu
     P.39
    .
     Are the image signal format settings correct?  When a computer or Component Video
    g device is connected, select the 
    appropriate setting for the input source you are using, in the “Image” → “Input 
    Signal” configuration menu.
     When a Composite Video
    g or S-Video
    g device is connected, select the 
    appropriate setting for the video system you are using in the “Setting” → 
    “Video Signal” configuration menu.
     Is the projector positioned at right angles to the 
    screen?See “
    Installation method
    ” on page 12
    .
     Is the projector at the correct distance from the 
    screen?The optimum range for projection is 2.9-36.4 feet (87-1109 cm). Set the projector 
    within this range. See “
    Installation method
    ” on page 12
    .
     Are the front feet set so that the image angle is 
    too big for the screen? If the image angle is too big the image will be out of focus vertically. See 
    “
    Adjusting the projection angle
    ” on page 26
    .
     Is the lens dirty? See “
    Cleaning the lens
    ” on page 54
    .
     Has condensation formed on the lens? If the projector is suddenly taken from a cold environment to a warm 
    environment, condensation may form on the surface of the lens, and this may 
    cause the images to appear fuzzy. Set the projector up in the room in which it is 
    to be used approximately one hour before use. If condensation forms on the lens, 
    turn off the power and wait for the condensation to disappear.
     Has the focus been correctly adjusted? See “
    Adjusting the Display
    ” on page 25
    .
     Is the lens cover still in place?  See “
    Turning on the Projector
    ” on page 22
    . 
    						
    							48
    When You Suspect a Problem Vertical stripes appear in the image
    Image is distorted / Image contains interference
     Has the “Tracking
    g” setting been adjusted? Set the tracking value until the vertical stripes disappear. ([Menu] button → 
    “Image” → “Picture Quality” → “Tracking”) See “
    Image menu
    ” on page 36
    .
     Have the “Sync.
    g,” “Tracking
    g” and “Position” 
    settings been adjusted correctly?If the configuration menu “Image” → “Auto Setup” setting has been set to “OFF,” 
    press the [Auto] button on the remote control to adjust these settings. If the 
    images have not been correctly adjusted after pressing the [Auto] button and 
    using the automatic setup function, adjust the settings manually in their 
    respective menus. ([Menu] button → “Image” → “Picture Quality” → “Sync.”) See 
    “
    Image menu
    ” on page 36
    .
     Are the image signal format settings correct?  When a computer or Component Video
    g device is connected, select the 
    appropriate setting for the input source you are using, in the “Image” → “Input 
    Signal” configuration menu.
     When a Composite Video
    g or S-Video
    g device is connected, select the 
    appropriate setting for the video system you are using in the “Setting” → 
    “Video Signal” configuration menu.
     Has the correct resolution been selected? Set the computer so that the signals that are output are compatible with this 
    projector. Refer to your computer’s documentation for further details. See 
    “
    Supported Display Resolutions
    ” on page 64
    .
     Is an extension  cable  being used? If using an extension cable, electrical interference may affect the signals. Confirm 
    that you are using a shielded cable.
     Are the cables connected correctly? See “
    Connecting to a Computer
    ” on page 14
    , Connecting to Video Equipment
     
    P.20
    . 
    						
    							49
    When You Suspect a Problem Only part of the image is displayed (large/small)
     Change the resolution for the notebook 
    computer or computer with an LCD screen.Change the resolution so that the image is displayed in the whole of the 
    projection area, or set the image signal to external output only. See “
    Selecting 
    the Input Source
    ” on page 28
    .
     Is the aspect ratio set correctly? Press the [Aspect] button to set the aspect ratio to 4:3. See “
    Projecting in 
    widescreen (changing aspect ratio)
    ” on page 31
    .
     Has the computer been set for dual display? If dual display has been activated in the Display Properties of the connected 
    computer’s Control Panel, the projector will only display about half of the image 
    on the computer screen. To display the whole of the image on the computer 
    screen, turn off the dual display setting. Refer to the video driver manual for the 
    computer’s monitor for further details.
     Has the correct resolution been selected? Set the computer so that the signals that are output are compatible with this 
    projector. Please refer to your computer’s documentation for further details. See 
    “
    Supported Display Resolutions
    ” on page 64
    .
     Has the position been adjusted correctly? Use the “Setting” → “Screen” → “Position” configuration menu to correctly 
    adjust the display position. See “
    Setting menu
    ” on page 39
    .
     Is the E-Zoom function being used to enlarge 
    the image?Press the [Esc] button on the remote control to cancel E-Zoom. 
    See “
    E-Zoom
    ” on page 31
    . 
    						
    							50
    When You Suspect a Problem Image colors are poor, tinted green or tinted red/purple
     Are the image signal format settings correct? If a component video device is connected and “Computer” is set as the “Image” 
    → “Input Signal” configuration menu setting, the projected images will appear 
    greenish. If a computer is connected and either “Component Video (YPbPr
    g )” 
    or “Component Video (YCbCr
    g)” is set as the “Image” → “Input Signal” 
    configuration menu setting, the projected images will appear red/purplish. 
    Please select the appropriate setting for the equipment you are using. ([Menu] 
    button → “Image” → “Input Signal”) See “
    Image menu
    ” on page 36
    .
     Does the lamp need replacement? When the lamp is due for replacement, colors will weaken and the image will 
    become dark. Replace the lamp when this is the case. See “
    Lamp replacement 
    period
    ” on page 56
    .
     Has the image contrast been adjusted correctly? 
    ([Menu] button → “Image” → “Picture Quality” → 
    “Contrast”) See “
    Image menu
    ” on page 36
    .
     Has the color been adjusted correctly? ([Menu] 
    button → “Image” → “Picture Quality” → “Color 
    Temperature”) See “
    Image menu
    ” on page 36
    .
     Has the saturation and tint been adjusted 
    correctly? ([Menu] button → “Image” → “Picture 
    Quality” → “Saturation,” “Tint”) See “
    Image menu
    ” on page 36
    .
     Has the image brightness been adjusted 
    correctly? ([Menu] button → “Image” → “Picture 
    Quality” → “Brightness”)See “
    Image menu
    ” on page 36
    .
     Are the cables connected correctly?  See “
    Connecting to a Computer
    ” on page 14
    , Connecting to Video Equipment
     
    P.20
    .
     When connecting to a computer Colors may not exactly match those displayed on the computer screen or LCD 
    screen, but this is normal and is not the sign of a problem. 
    						
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