Epson Powerlite Pro Cinema 9500 Ub Users Guide

							Maintenance51
7. Gently tap both sides of the air filter against a hard surface 
four or five times to remove loose dust from the air filter.
Note: Do not tap the filter too hard. This can cause it to bend 
or break.
8. Use a small vacuum cleaner that is designed for computers 
and other office equipment to remove any remaining dust 
from the surface of the filter. If you don’t have one, gently 
clean the filter using a very soft brush (such as a clean 
artist’s paintbrush).
If the dirt is difficult to remove or the filter is broken, 
replace it. You can purchase air filter part number V13H134A21 (ELPAF21) from an 
authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON 
(800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales) or 
www.epson.ca (Canadian sales).
9. Insert the air filter as shown with the groove on the right.
10. Reattach the air filter cover by inserting the tabs as shown and pressing the cover against 
the projector until it clicks into place. 
						

							52Maintenance
Replacing the Lamp
The projection lamp lasts for up to 4000 hours. You can use the Info menu to check how 
long it’s been in use (see page 55). It’s time to replace the lamp when:
■The projected image gets darker or starts to deteriorate.
■The projector’s lamp light flashes red at half-second 
intervals.
■The message Replace the lamp appears on the screen 
when you start projecting.
Note: Lamp life results will vary depending on mode selected, 
environmental conditions, and usage. 
Turn off this product when not in use to prolong the life of the projector.
You can purchase lamp part number V13H010L49 (ELPLP49) from an authorized Epson 
reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To 
purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
Be sure to read the “Important Safety Information” on page 71 before replacing the lamp. 
Warning: Let the lamp cool fully (about 1 hour) before replacing it. In the unlikely event that the 
lamp has broken, small glass fragments may be present and should be removed carefully to avoid 
injury. 
Caution: Never touch the glass portion of the lamp with your bare hands; the invisible residue left 
by the oil on your hands may shorten the lamp life. Use a cloth or glove to handle the new lamp.
Follow these steps to replace the lamp:
1. If the projector is on, press the P power button and wait for the light to stop flashing. 
2. Turn off the power switch on the back of the projector.
3. Unplug the power cord and any cables.
4. Wait about an hour to make sure the lamp is no longer hot.
Lamp 
light 
						

							Maintenance53
5. Insert the screwdriver that came with the lamp (or a similar tool) into the slot on the back 
of the projector to release the lamp cover. Then lift up the cover to remove it.
6. Loosen the two screws securing the lamp (they don’t come all the way out).
7. Grasp the lamp as shown and pull it straight out.
Warning:  The lamp(s) in this product contain mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash. 
						

							54Maintenance
8. Gently insert the new lamp and tighten its screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result 
in premature lamp failure.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Reset the lamp usage timer, as described on page 55. 
						

							Maintenance55
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in, turn on the power switch on the back, 
and press the Ppower button. Then follow these steps to reset the lamp usage timer:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Reset menu, then select Reset Lamp 
Hours
. 
3. When you see a confirmation prompt, highlight 
Yes and press the Enter button.
4. When you’re finished, press the 
Menu button to exit.
The lamp usage timer shows 0H until you’ve used the lamp for at least 10 hours.
Checking the Projector Status
You can use the Info menu to view information about the current display settings and how 
long the projection lamp has been in use. To access the Info menu:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Info menu. The following information 
appears:
Note: The information displayed depends on the currently selected image source. The Lamp 
Hours shows 0H until you’ve used the lamp for at least 10 hours.
The resolution indicates the total number of scan lines in the source signal. The number of visible 
scan lines depends on the signal format standard and selected display settings (see page 68).
■Lamp Hours■Refresh Rate
■Source■Sync Info
■Input Signal■Video Signal
■Resolution■Deep Color (color depth)
■Scan Mode■Status (error information) 
						

							56Maintenance
Storing the Projector
If you need to store the projector for an extended time, do the following:
■Make sure the temperature of the storage area is within 14 to 140 °F (–10 to 60 °C).
■Attach the lens cover and retract the feet.
■Remove the batteries from the remote control.
■Pack the projector in its original packaging or equivalent.
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision parts. When shipping the projector for 
repairs, use the original packaging material if possible. If you do not have the original 
packaging, use equivalent materials. Do not used materials that can become lodged in the 
projector vents. Be sure the carrier is capable of transporting fragile equipment and is aware 
that the projector is fragile.
Before transporting the projector, make sure you center the lens from left to right by turning 
the horizontal lens shift dial until it clicks. Then lower the lens all the way down by turning 
the vertical lens shift dial until it stops.
Caution: Do not try to move the lens by hand, or you may damage the projector. Always use the 
lens shift dials to change the lens position. If the lens shift dial becomes hard to turn, you cannot 
adjust the position any further. 
						

							Problem Solving57
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector indicate the projector’s 
status and let you know when a problem occurs.
If the projector isn’t working correctly, first press the 
Ppower button, let the projector cool down, turn off the 
power switch on the back, and unplug the power cord. 
Then plug the power cord back in and turn on the 
projector. If this doesn’t solve the problem, check the 
status lights on top of the projector.
Lights indicating normal operation
Light state Cause and solution
All lights are off The projector is turned off. If necessary, connect the power cord 
and turn on the power switch on the back of the projector.
Power icon is on The projector is in standby mode. Turn off the power switch in 
back to turn off the projector, or press the 
Ppower button to turn 
it on.
Power button 
flashes and 
source icon 
is onThe projector is warming up. Wait for the picture to appear.
Power icon and  source 
icon are onProjection is in progress.
Power button 
flashes; no other 
lights are onThe projector is cooling down. Wait until the light stops flashing 
and remains on. Then turn off the power switch in back to turn off 
the projector, or press the 
Ppower button to turn it back on.
Status 
lights
Warning lights 
						

							58Problem SolvingNote: If the  power and  source buttons don’t light up, they may have been turned off using 
the Illumination setting (see page 47).
Lights indicating a problem
Light state Cause and solution
All  lights  are  off The projector is not receiving power. Make sure the power switch 
on the back of the projector is turned on and the power cord is 
connected securely at both ends.
The temperature 
light flashes 
orange and the 
power icon is 
flashingHigh-speed cooling is in progress. If the temperature rises 
further, projection will stop automatically. Make sure there is 
plenty of space around the projector for ventilation. Clean or 
replace the air filter if necessary (see page 50).
If you are using the projector at an altitude above 4900 feet (1500 
meters), turn on High Altitude Mode so the fan can cool the 
projector properly (see page 48).
The temperature 
light is redThe projector is too hot, which turns off the lamp automatically. 
Let the projector cool for five minutes, then turn it back on. Make 
sure there is plenty of space around the projector for ventilation. 
Also, clean or replace the filter if necessary (see page 50). 
If you are using the projector at an altitude above 4900 feet (1500 
meters), turn on High Altitude Mode so the fan can cool the 
projector properly (see page 48).
The lamp light 
flashes orange and 
the power icon 
is flashingThe lamp needs to be replaced soon (see page 52). Make sure 
you have a spare lamp handy. If you just replaced the lamp, you 
may need to reset the lamp usage timer (see page 55).
The lamp light 
flashes redThe lamp needs to be replaced. If you just replaced the lamp, 
make sure the lamp and its cover are securely installed (see 
page 52).
Both warning 
lights are flashing 
redThere is a problem with the auto iris or cinema filter. Turn off the 
power switch on the back of the projector, and unplug it from the 
electrical outlet. Then contact Epson for assistance (see page 63).
The temperature 
light flashes redThere is a fan or sensor problem. Turn off the power switch on 
the back of the projector, and unplug it from the electrical outlet. 
Then contact Epson for assistance (see page 63).
Both warning lights 
are redThere is an internal problem.
 Turn off the power switch on the 
back of the projector, and unplug it from the electrical outlet. 
Then contact Epson for assistance (see page 63). 
						

							Problem Solving59
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected and the power switch in back of the projector is 
turned on. Then wait a moment for the Ppower icon to light up before pressing the 
Ppower button.
■If you’ve set the Control Panel Lock, the control panel buttons are disabled; you must 
use the remote control to turn on the projector (see page 32).
■If you’ve set the Child Lock, you have to press the Ppower button for 3 seconds to turn 
on the projector, or use the remote control (see page 32).
No picture appears on the screen or you see the 
No Signal message displayed.
■Press one of the Source buttons on the remote control, or press the  source button 
on the projector, to select the correct input source. Allow a few seconds for the projector 
to sync up after pressing the button.
■Press the Blank button on the remote control to make sure the picture hasn’t been turned 
off temporarily.
■Check that the Ppower icon is lit, the Ppower button is not flashing, and the lens cover 
is off.
■The projector may be in standby (or sleep) mode. If the Ppower icon is lit, press the 
Ppower button to turn the projector back on. 
■Make sure your video equipment is turned on.
■Make sure your cable(s) are connected correctly (see page 19).
Only part of the picture is displayed, or the picture is distorted.
■Press the Aspect button to select a different aspect ratio (see page 28).
■If the Aspect is set to Zoom, you may need to use the Zoom Caption Pos. option to see 
the top or bottom section of the screen so that subtitles are visible (see page 46).
■Check the Overscan to make sure it’s adjusted correctly (see page 45).
■Use the Position setting to reposition the image on the screen (see page 45).
■If you’ve connected a computer and you see only half the image, make sure the 
computer’s Dual Display setting is turned off. If part of the image is cut off, reset the 
projector settings (see page 44). 
						

							60Problem Solving
You’re using a computer and no picture appears on the screen.
If you’re using a Windows
® laptop:
■Press the function key that lets you display on an external monitor. It’s often labeled with 
an icon such as  , but it may also be labeled 
CRT/LCD. You may have to hold down 
the 
Fn key while pressing it. Check your laptop’s manual or online help.
On most systems, the   key lets you toggle between the LCD screen and the 
projector, or display on both at the same time. Allow a few seconds for the projector to 
sync up after pressing it.
■If the function key doesn’t let you display simultaneously on both screens, you might 
need to use the Display utility in the Windows Control Panel to make sure that both the 
LCD screen and external monitor port are enabled. From the Windows Control Panel, 
open the 
Display utility. In the Display Properties dialog box, click the Settings tab, 
then click 
Advanced. The method for adjusting the setting varies from computer to 
computer; you may need to click a 
Monitor tab, then make sure the external Monitor 
port is set as your primary display or enabled. See your computer manual or online help 
for details.
If you’re using Mac OS X:
1. Select 
System Preferences from the Apple menu and click Displays.
2. Click 
Detect Displays.
3. To display the entire desktop on both your projector screen and LCD screen, click the 
Arrangement or Arrange tab. (If you don’t see this tab, make sure it isn’t hidden by 
another window.)
4. Click 
Mirror Displays in the lower corner of the screen. One of the monitor icons 
automatically moves on top of the other.
Click here