Epson Powerlite Pro Cinema 1080 Ub Users Guide

							Maintenance51
5. Press in the latches securing the lamp cover and lift off the cover.
6. Loosen the two screws securing the lamp (they don’t come all the way out).
7. Grasp the bottom of the lamp as shown and pull it straight out.
Warning:  The lamp(s) in this product contain mercury. Please consult your state and local 
regulations regarding disposal or recycling. Do not put in the trash. 
						

							52Maintenance
8. Gently insert the new lamp and tighten its screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result 
in premature lamp failure.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Reset the lamp usage timer, as described on page 52.
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in, turn on the power switch on the back, 
and press the P
Power button. Then follow these steps to reset the lamp usage timer:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Reset menu, then select Reset Lamp 
Hours
. 
3. When you see a confirmation prompt, highlight 
Yes and press the Select button.
4. When you’re finished, press the 
Menu button to exit.
The lamp usage timer shows 0H until you’ve used the lamp for at least 10 hours. 
						

							Maintenance53
Checking the Projector Status
You can use the Info menu to view information about the current display settings and how 
long the projection lamp has been in use. To access the Info menu:
1. Press the 
Menu button on the projector or remote control.
2. Use the menu navigation buttons to open the 
Info menu. The following information 
appears:
Note: The information displayed depends on the currently selected image source. The Lamp 
Hours shows 0H until you’ve used the lamp for at least 10 hours.
The resolution indicates the total number of scan lines in the source signal. The number of visible 
scan lines depends on the signal format standard and selected display settings (see page 63).
Storing the Projector
If you need to store the projector for an extended time, do the following:
■Make sure the temperature of the storage area is within 14 to 140 °F (–10 to 60 °C).
■Attach the lens cover and retract the feet.
■Remove the batteries from the remote control.
■Pack the projector in its original packaging or equivalent.
■Lamp Hours■Refresh Rate
■Source■Sync Info
■Input Signal■Deep Color (color depth)
■Resolution■Status (error information)
■Scan Mode 
						

							54Maintenance
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision parts. When shipping the projector for 
repairs, use the original packaging material if possible. If you do not have the original 
packaging, use equivalent materials. Be sure the carrier is capable of transporting fragile 
equipment and is aware that the projector is fragile.
Before transporting the projector, make sure you center the lens by turning the lens shift dials 
until they click to their respective center positions.  
						

							Problem Solving55
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the 
picture and remote control, and contact technical support.
What To Do When the Lights Come On 
or Flash
The lights on top of the projector indicate the projector’s 
status and let you know when a problem occurs.
If the projector isn’t working correctly, first press the 
P
Power button or the Off button on the remote 
control, let the projector cool down, turn off the power 
switch on the back, and unplug the power cord. Then 
plug the power cord back in and turn on the projector. 
If this doesn’t solve the problem, check the status lights 
on top of the projector.
Light state Cause and solution
P Power light does not come 
onMake sure the power switch on the back of the projector is 
turned on and the power cord is connected securely at both ends.
P Power light is orange The projector is in standby mode. Turn off the power switch in 
back to turn off the projector, or press the 
PPower button to turn 
it on.
P Power light flashes green The projector is warming up. Wait for the picture to appear.
P Power light flashes orange 
and you can’t turn the 
projector on or off using the 
PPower buttonThe projector is cooling down. Wait until the light stops flashing 
and shines orange. Then turn off the power switch in back to turn 
off the projector, or press the 
PPower button to turn it on.
Warning light flashes 
orangeHigh-speed cooling is in progress. If the projector gets too hot 
again, projection stops automatically. Make sure there is plenty of 
space around and under the projector for ventilation. Clean or 
replace the air filter if necessary (see page 48).
Power light
Warning light 
						

							56Problem Solving
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected and the power switch is turned on. Then wait a 
moment for the P
Power light to turn orange before pressing the PPower button.
■If you’ve set the Control Panel Lock, the control panel buttons are disabled; you must 
use the remote control to turn on the projector (see page 32).
No picture appears on the screen or you see the 
No Signal message displayed.
■Press the Source button on the projector or one of the Source buttons on the remote 
control to select the correct input source. Allow a few seconds for the projector to sync up 
after pressing the button.
■Press the Blank button on the remote control to make sure the picture hasn’t been turned 
off temporarily.
■Check that the PPower light is green, not flashing, and the lens cover is off.
■The projector may be in standby mode. If the PPower light is orange, press the 
P
Power button to turn the projector back on. 
■Make sure your video equipment is turned on.
■Make sure your cable(s) are connected correctly (see page 18).
Warning light is red The projector is too hot, which turns off the lamp automatically. 
Let it cool for five minutes, then turn it back on. Make sure there 
is plenty of space around and under the projector for ventilation. 
Also, clean or replace the filter if necessary (see page 48). 
If you are using the projector at an altitude above 4900 feet (1500 
meters), turn on High Altitude Mode so the fan can properly cool 
the projector at the high altitude air pressure (see page 46).
Warning light flashes 
red at half-second intervalsThe lamp needs to be replaced (see page 50). Make sure you 
have a spare lamp handy. Check to make sure the lamp and lamp 
cover are securely installed.
Warning light flashes 
red at one-second intervalsThere is an internal problem.
 Turn off the power switch on the 
back of the projector, and unplug it from the electrical outlet. 
Then contact Epson for assistance (see page 60). Light state Cause and solution 
						

							Problem Solving57
■If using HDMI, make sure the video source is HDMI 1.3 compliant; otherwise, use 
component, S-video, or composite video, if available, from source.
You’re using a computer and no picture appears on the screen.
If you’re using a Windows laptop:
■Press the function key that lets you display on an external monitor. It’s often labeled with 
an icon such as  , but it may also be labeled 
CRT/LCD. You may have to hold down 
the 
Fn key while pressing it. Check your laptop’s manual or online help.
On most systems, the   key lets you toggle between the LCD screen and the 
projector, or display on both at the same time. Allow a few seconds for the projector to 
sync up after pressing it.
■If the function key doesn’t let you display simultaneously on both screens, you might 
need to use the Display utility in the Windows Control Panel to make sure that both the 
LCD screen and external monitor port are enabled. From the Windows Control Panel, 
open the 
Display utility. In the Display Properties dialog box, click the Settings tab, 
then click 
Advanced. The method for adjusting the setting varies from computer to 
computer; you may need to click a 
Monitor tab, then make sure the external Monitor 
port is set as your primary display or enabled. See your computer manual or online help 
for details.
If you’re using Mac OS X:
1. Select 
System Preferences from the Apple menu and click Displays.
2. Click 
Detect Displays.
3. To display the entire desktop on both your projector screen and LCD screen, click the 
Arrangement or Arrange tab. (If you don’t see this tab, make sure it isn’t hidden by 
another window.)
4. Click 
Mirror Displays in the lower corner of the screen. One of the monitor icons 
automatically moves on top of the other. 
						

							58Problem Solving
The picture is upside-down or reversed.
Change the 
Projection setting in the Settings menu (see page 45).
Only part of the picture is displayed, or the picture is distorted.
■Press the Aspect button to select a different aspect ratio (see page 28).
■If the Aspect is set to Zoom, you may need to use the Zoom Caption Pos. option to see 
the top or bottom section of the screen so that subtitles are visible (see page 44).
■Check the Output Scaling to make sure it’s adjusted correctly (see page 44).
■Use the Position setting to reposition the image on the screen (see page 44).
■If you’ve connected a computer and you see only half the image, make sure the 
computer’s Dual Display setting is turned off.
The picture isn’t rectangular.
■If the image looks like  or  , the projector has been placed off to one side of the 
screen and angled toward it. Face the projector straight ahead (instead of at the center of 
the screen), then use the horizontal lens shift dial to center the image (see page 25). 
■If the image looks like  or  , make sure the projector is not tilted up or down. 
The picture contains static or noise.
■Make sure the Input Signal is set correctly for your connected video equipment (see 
page 45).
■If you’re viewing still images and you notice flickering or horizontal lines, turn on the 
Progressive setting (see page 37). 
■Make sure your cables are securely connected at both ends.
Click here 
						

							Problem Solving59
■If you’re using an extension cable, you may pick up interference if the cable is not 
adequately shielded. You may need to use a signal amplifier for longer cables. 
■If you’re displaying the same image on your computer and projector screen, try turning 
off your laptop’s LCD display (see page 57).
The picture is blurry.
■Make sure the Input Signal is set correctly for your video equipment (see page 45).
■There may be dirt on the lens. Clean the lens as described on page 47.
■Adjust the focus (see page 27).
■Make sure the lens is not fogged by condensation. If you’ve just moved the projector from 
a cold environment, wait a couple of minutes before using it.
■Adjust the Sharpness setting (see page 37). 
■If you’re projecting from a computer, you may need to adjust the Tracking and Sync 
settings (see page 41).
The colors on the screen don’t look right.
■Make sure the Input Signal is set correctly for your connected video equipment (see 
page 45). 
■Press the Color Mode button on the remote control to select a different color mode (see 
page 29).
■Check the brightness and contrast settings (see page 35).
■Fine-tune the colors with the settings listed on page 38.
■If the picture looks dark, you may need to replace the lamp. Check the lamp usage timer 
to see how long the lamp has been in use (see page 53). Replace the lamp if it’s close to 
the end of its service life (see page 50). 
Solving Remote Control Problems
The projector doesn’t respond to remote control commands.
■Make sure you’re within about 30 feet of the projector, and the remote control is not 
angled away from the projector by more than 30° in any direction.
■You may need to replace the remote control batteries (see page 21). 
						

							60Problem Solving
■Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in 
direct sunlight.
■Turn off nearby equipment that emits infrared energy, such as a radiant room heater.
■Make sure there are no objects between the remote control and the IR receiver.
Where To Get Help
Internet Support
Epson provides technical assistance 24 hours a day at epson.com/support. Here you can 
access troubleshooting information, download product documentation, and receive technical 
advice through e-mail.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
Epson PrivateLine Support card that came with your projector. This is the fastest way of 
speaking to a live representative, and it’s free. This service is available 6
AM to 6PM, Pacific 
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■U.S.: (562) 276-4394, 6AM to 6PM, Pacific Time, Monday through Friday
■Canada: (905) 709-3839, 6AM to 6PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges 
may apply.
Before you call, please have the following information ready:
■Product name (PowerLite Pro Cinema 1080 UB) 
■Product serial number (located on the bottom of the projector)
■Computer configuration, if you’re connected to a computer
■Description of the problem
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an authorized Epson 
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase 
online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).