Epson Powerlite Home Cinema 5010 Users Guide

Problem Solving71
■There may be dirt on the lens. Clean the lens as described on page 57.
■Adjust the focus (see page 25).
■Make sure the lens is not fogged by condensation. If you’ve just moved the projector from 
a cold environment, wait a couple of minutes before using it.
■Adjust the Sharpness setting (see page 38). 
■If you’re projecting from a computer, you may need to adjust the Tracking and Sync 
settings (see page 43).
The colors on the screen don’t look right.
■Make sure the Input Signal is set...

72Problem Solving
Solving Remote Control Problems
The projector doesn’t respond to remote control commands.
■Make sure you’re within about 32 feet (10 m) of the projector, and the remote control is 
aimed at the projector’s front or back sensor within the ranges shown below.
■You may need to replace the remote control batteries (see page 20). Press the 
illumination button and check if the buttons glow. If they don’t, replace the batteries.
■Dim the room lights and turn off any fluorescent lights. Make...

Problem Solving73
Solving WirelessHD Problems
The projector cannot display images from the WirelessHD Transmitter.
■Open the WirelessHD reception monitor and check the strength of the WirelessHD 
signal (see page 44). If the signal is weak, you may need to move the transmitter closer to 
the projector or remove any large objects located between the transmitter and the 
projector.
■Make sure that your projector is connected to the correct WirelessHD device. See 
“WirelessHD Settings (PowerLite Home Cinema...

74Problem Solving
Where to Get Help
Internet Support
Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or 
epson.ca/support (Canada). Here you can access troubleshooting information, download 
product documentation, and receive technical advice through email.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the 
Epson PrivateLine Support card that came with your projector. This is the fastest way of...

Specifications75
Specifications
General 
Type of display Poly-silicon TFT active matrix
Size of LCD panels 0.74 inch (18.8 mm) wide
Lens F=2.00 to 3.17
Resolution 
(native format) 1920 × 1080 pixels, 1080p
Brightness Normal mode:
White light output up to 2400 lumens (ISO 21118 standard)
Color light output up to 2400 lumens
Dynamic contrast ratio Up to 200,000:1
Image size 30 to 300 inches (0.76 to 7.62 m)
Projection distance 2.85 to 62.83 feet (0.87 to 19.15 m)
Zoom ratio 1 to 2.1 
Aspect ratio 16:9...

76Specifications
Remote Control
Range Approximately 32 feet (10 m)
Batteries AA × 2
WirelessHD Transmitter (PowerLite Home Cinema 5010e 
only)
Usable frequency 60 GHz band (2 – 3 ch)
AC adapter 4.75 – 5.25 V DC
Transmission range 32 feet (10 m)
WirelessHD standards Conforms to WirelessHD Ver. 1.0a
Power consumption During operation:
5.6 W
During standby:
0.71 W
Operating temperature 41 to 95 °F (5 to 35 °C)
Copyright protection HDCP compatible
Dimensions Height:
2.3 inches (59 mm)
Width:
6.1 inches (157...

Specifications77
Electrical
Rated frequency 50/60 Hz AC
Power supply 100 to 120 V AC:
2.9 A 
200 to 240 V AC:
1.3 A 
Power consumption 100 to 120 V AC:
Operating: 
352 W (Normal mode)
262 W (ECO mode)
Standby: 
0.25 W (with HDMI Link enabled)
220 to 240 V AC:
Operating: 
342 W (Normal mode)
252 W (ECO mode)
Standby: 
0.35 W (with HDMI Link enabled)
Environmental
Temperature Operating: 41 to 95 °F (5 to 35 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
Humidity Operating: 20 to 80% RH, non-condensing
Storage:...

78Specifications
Compatible Video Formats
The projector supports analog video in NTSC, PAL, and SECAM formats, and it automatically adjusts 
to the incoming signal. It can receive these formats as composite or component video—which it accepts 
through the Video and Component ports, respectively.
The projector also supports digital video (SDTV, HDTV) and various monitor display formats. Digital 
video is accepted by the HDMI and Component video ports. The PC port accepts analog RGB 
computer monitor...

Specifications79
Analog RGB (computer display)
HDMI 
3D mode
Note: When projecting with WirelessHD, DeepColor 1080P 50/60Hz is not supported.
ESC/VP21 Command Codes
You can use an AV controller with a 9-pin null modem serial cable to control the projector. You can 
download the complete ESC/VP 21 Communication Manual for home theater projectors from the 
Epson website at epson.com/support (U.S.) or epson.ca/support (Canada). 
Signal Refresh rate (Hz) Resolution
VGA 60/72/75/85 640 × 480
SVGA56/60/72/...

80Notices
Notices
Important Safety Information
Follow these safety instructions when setting up and using the projector:
■Never look into the projector lens when the lamp is turned on; the bright light can damage your 
eyes. Never let children look into the lens when it is on.
■If you or any viewer experiences the following symptoms or other major discomfort from viewing 
3D video images, immediately stop viewing and contact your health care provider: convulsions, 
eye or muscle twitching, loss of...